Same thing happened to me at the club carwash maplewood carwash on Hanley by Walmart…read more I filed a claim Immediately but the manager "accidentally" failed to send it to the claims office. Went back a few days later and resubmitted with a different manager working that day. They claim the damage was there through pictures taken beforehand but it was poor quality and clouded with a bunch of spots that could be interrupted as paint chips but just dirt. My damage round paint chipping in a vertical line along the mid door panel of the passenger side. I got hung up on by club car wash claims department after they accused me of being "prompted on what to say" b/c they heard the background of the tv. Absolutely absurd!

Wow! So happy we found this place. Fair pricing, great service and quality. Free vacuums and…read morecomplimentary rubber mat cleaning. Also the vacuums had great suction. I've tried a few places in the area and nothing compares to this. My car was spotless

Had my car detailed as a birthday present! The results are great. Inside of car is like new. They…read moretreated my leather seats and all the interior surfaces to keep them looking great long term. The place is a little tricky to find but they gave us good instructions and we found it just fine. Lots of parking and responsive folks running the place. They were very helpful and even helped me pick out a very nice air freshener treatment.

I had a full service detail on my Jeep. They did a great job and were all very professional…read more Definitely will use Fast Lane Mobile again.

Though Tidal Wave emphasizes its car wash, it also has fuel, a fully stocked convenience, and what…read moreit calls a cafe. I didn't try the car wash but stopped for the convenience store. However, the wash is a drive-thru though you don't go with the car. As a track pulls your car through the wash you wait--and presumably spend money--inside. At the end of the wash teenagers hand dry your auto and vacuum the interior. Inside Tidal Wave there's a large convenience store with the usual packaged food, soft drink fountains, alcohol, and home pantry items. The Tidal Wave Cafe is a hot food case with personal size pizzas, fried chicken, onion rings, and--in the morning--breakfast sandwiches. It's all next to the comfortable waiting lounge where you can watch your car being finished. In front, more than a dozen fuel pumps with Phillips 66 gas sit in the large parking lot. Note: Left turns onto or from busy Clarkson Road can be challenging here.

Occasionally go here for a quick cappuccino or soda. This morning was a complete disaster. I…read moretried to get a cappuccino, and all of the selections only gave hot water. Went to get an iced coffee instead and they were out - no sign to tell the customer that. Went back to the hot coffee section and got a regular coffee. I was adding a couple of the flavored coffee creamers and found that numerous ones had holes punched into them. When I reported that to the young lady working at the counter, she told me that she noticed that this morning. I thought, "Wow and you didn't remove them and verify the ones remaining were good?" Checked out rather discouraged only to realize the coffee was barely warm at best. I know there is a perfectly good coffee shop next door but didn't want to wait in the long line of cars. I ended up throwing the coffee out and will not be back.

Brooke was phenomenal. I came through before and wasn't happy with the cost and the clean I…read morereceived and she let me come back to get a new clean. I really like to go through the car wash and then they have a digital display on where you need to pull up. I love that they will clean out your car for you and vacuum everything. It's a great service that they offer, but I don't feel like they typically clean it very well all the time The waiting room is pretty nice. It's a lot smaller, but I was able to pump while they were vacuuming out my car.

The manager Patrick was very unprofessional and rude. I recently had my drivers door painted and…read morestarted using my membership again. I did an interior and exterior wash. My wheels were extremely dirty too. I asked after the first wash if they could do my wheels. The girl originally said yes. There were 2cars there. Patrick had to ok my wheels. I'm willing to take my car through twice, but with the new paint job it's best to minimize the brushes. Who wants to leave a car wash with dirty wheels??? Patrick next time will "enforce" me going through the wash twice. I'm looking for another company.

Joshua was so easy to book and communicate with. My car looked brand new despite having two…read moretoddlers that sit in the back seat. I highly recommend DaZou Mobile!

Booking an appointment was super easy, I even had to cancel and rebook, it was all a breeze. Joshua…read moregot there early, and was very responsive. Good communication. Spent over 2 hours detailing the interior of my car. Easy to pay with card. The value was great. In super happy with the results, and would recommend him to anyone! I will most likely be contacting him again in the future!

On Saturday 02/21/26 I went to this location on the corner of Clayton and Baxter to get my car…read morewashed. I purchased a membership because I have found that I am in there every week before work. I went around the corner to enter the wash, the attendant signaled me to move forward so I did. He kept motioning to move forward. When I got onto the belt as directed to by the attendant my car gave a subtle jerk and was pulled into the car in front of me. The entire time I was trying to stop, the attendant just stared at me saying stop. It took another employee coming out of the building pushing or turning off something that shut everything down to stop my car being pushed into the other vehicle. I rolled down my window and asked what the hell happened and they both immediately said I came into the wash to fast. At no time since coming around the corner to enter the wash was my foot even on the gas pedal and I followed everything the attendant said. I have been using the car wash for years and always nervous about bad stuff happening to my car so I always wait for them to tell me when to move or do anything. I called the number to the reply on my review 02/23/26 and they said they could not cancel my plan because they don't have access to that. They also said a district/area manager would contact me. My husband talked to the location manager (based off email address) I guess his name is Aamaud Rutherford instead of apologizing and giving our money back and cancelling our membership he blamed me again and told my husband that I was a liar. He or someone who works there called my phone multiple times and wouldn't answer, so I blocked the phone number. Then I get several emails, still no apology, blaming me and saying he wants to go over the video. We don't want to go over the video because I was there and I have dashcam video of me following the workers direction until I could no longer do so because the belt or something was dragging me. The only one who has ever listened to me or apologized was the number from my Google review reply. Luckily, neither my car or the other car were damaged. I am taking this as a sign do not use automated car washes, I recommend others do the same, especially this location.

Paid $20 for the premium wash and it left white specks all over the hood, roof, and trunk of my…read morecar. Not what I'd consider clean!

Update! Tried a wash after the construction next door was finished. Great wash @ a fair price. I'll…read morebe back.

The actual wash is is really good, but they're brand new facility and their vacuums already suck!…read moreThere's only one or two good vacuums in the whole place and you can normally not even get to them because the employees are blocking the use of the good vacuums!

Ripped me off $10. Phone number to call doesn't work. Mail box is full. Can't leave a message.read more

Charged my credit card but never turned on the machine. Phone number listed is not answered and…read moresystem says can't record a message as no room

Cash or card. Hot water in cold weather. Credit card lets you wash as long or short as you want.read more

Paid $17 for the "boss wash" and the blowers did not work at all to dry my car off…read more Don't waste your time or money at this place

I enjoy this touchless car wash. My car looks nice and clean and their vacuums are great…read more Never too crowded and the area is always clean.

Just stopped by on my lunch break and sat at the entrance for 5 min while an employee hand washed a…read morecar (bucket and sponge). He looked very annoyed at my presence and kept on washing. After about 5 min of this I backed out and will return to cancel my membership. Been a member for a little over a year and service at this location seems to be declining.