Terrific experience, start to finish…read more I love finding mom-and-pop businesses that do right by their customers, and Best in Glass is another one. Ronnie was responsive, using either text or email as the situation warranted. He set up a time to come look at my broken window and get measurements; I contacted him about 5 PM on a Friday, and he had gotten the measurements by 3 PM on a Saturday. My situation was pretty straightforward, but he did give me options between the install-fast-but-no-warranty glass or the takes-longer-but-is-under-warranty glass. I chose the latter option, and my window is now fixed 9 days after contacting Ronnie. Very fair pricing, straightforward dealings, fast communication, friendly guy to get along with. I'm not sure how the business could be improved. Definitely recommended.

I reached out to Best in Glass because I had 2 windows in my home that were no longer remaining…read moreopen and I wanted to get them repaired. I reached out to Ronald and he quickly got in touch to assess what was going on with my windows. After sending pictures and telling him what was going on he quickly let me know what was going on and what the estimated costs were for repair. Annnnd he came out the same day and had both windows fixed in under an hour. I also realized I needed screens for 3 windows and we discussed pricing for new screens and he was also able to measure and give pricing for screens and get them ordered for a later delivery. Great to work with and will definitely use him in the future if I have other needs for window or glass repair.

Don't bother with the slick , corporate projection that Safelite auto puts out. This is a real…read morebusiness with real people. Totally professional and responsive, the technician Jim Baxter that installed my glass was excellent . Friendly, polite and professional. He was not Wham! Bam thank you ma'am, he did all the detailed work, grinding and sealing (that should be done) to stop leaks from happening with a windshield replacement . They earned five stars and they earned our repeat business. Thank you Binswanger Glass (marietta) .

The services company my insurance company uses for glass claims referred me to Binswanger. I…read moretalked to 'Sonya' there, who said they would find the glass and contact me once it arrived for installation. I talked to 'Sonya' again, who set up an appointment for the install. When the tech arrived, he realized that it was the wrong glass, apologized, and said they would get the right glass and he would make sure it was the right one before coming out again. Over 2 weeks went by with no contact, so I called Binswanger and talked to 'Felicia' who said 'Sonya' takes care of that, but she was busy. Later, 'Sonya' left me a message which said to the effect "I was hoping the dealer would be able to locate the glass for me, but there is not one available anywhere in the US, so we are not going to be able to complete this request." I got the sense that I got bailed on completely, so please read further. I had to call back my insurance company, and find out what my options were now, and they told me they could locate a 'used' piece of glass, but that I would need to find someone to install it. OK, I called my favorite dealership, and they gave me the number of the auto glass company they used whom I called. In talking to this other company, I was asked what glass I needed, so after some information passing, I was told by 'Abby' that she was sure she could find this glass for me, so I told her to call me back with what she found out. She did call me back in about 15 minutes, and said she had the glass in stock, and set up an appointment for install 2 days later. (The tech came on time, installed the glass, and it was the right glass.) So from my recent experience, I think Binswanger is a complete fail, totally letting me down, deserving the lowest possible rating, and I would urge anyone and everyone to avoid this company for any of your glass needs, because they are not customer focused, nor are they honest, nor are some their employees knowledgeable in how to do their jobs. I put the blame for this solely on the company's management, as they are responsible for the employees they hire and employ. This encounter with Binswanger wasted my time, caused me undue stress, and extra effort to resolve my broken glass claim for my auto, which could have been quite a nightmare if it wasn't for the helpful person at another auto glass company (Ultimate Auto Glass BTW - thanks Abby!). I made the effort to register for this review site to warn everyone to avoid Binswanger like you would avoid Ebola. Enough said.

The doctor needed the glass doctor stat!…read more I am happy to report that the glass doctor took care of my auto glass quickly, efficiently and cost effectively so that I could go about the business of being a Medical doctor! Thank you "Jeff" the manager for going above and beyond the call of duty!

While I enjoyed the experience of getting my windshield repaired (in & out in no time), the crack…read morespread AFTER getting fixed. I have called twice to no resolve. The only thing I was told is to either pay for a new windshield or file a new insurance claim.

We could not be any happier with UWD of Atlanta. We always get 3 quotes for any major renovation…read moreand their quote saved us over 10k from the next closest estimate. Charlie showed us different options of things that we could do to save money without changing the footprint. Eugeniy kept us informed on the timeline as the windows were being made and then as the installation crew were installing. The installation crew were very tidy, professional and had all 32 windows installed in 2 days. Eugeniy stopped by to inspect the work. Completely seamless for us and by far our easiest home renovation project. I highly recommend Universal Windows Direct Of Atlanta.

I had a fantastic experience working with Universal Windows Direct. We had six windows to replace…read more(which met their minimum) and the owner Eugeniy responded to my Yelp request quickly, scheduled my consultation for the same week, and was responsive through every step. The sales person Charlie met with me and took the appropriate measurements, was respectful of my time, and gave us plenty of options. Their professionalism was what sold me on the company--they were not trying to upsell me, or overcharge like other companies would (one other company gave us a 3 hour sales pitch and quoted 20k for the same six windows). Universal gave us a reasonable price and didn't take up unnecessary time. Eugeniy personally ordered the windows to the custom measurements, and when they arrived he brought one to store so that it wouldn't be damaged in transit. He had recommended that we install a new window in our exit door and it was the right call--that entire area looks much improved! The installers were prompt, professional, and the end result was clean, precise, and expertly done. Eugeniy himself came to check the quality of their work and made sure it was done to his standard before receiving the final payment. It is difficult to know who to trust with these projects--if you're looking for knowledgeable professionals who will meet your budgetary and time constraints, with great communication this is the company you want to go with. We will definitely be back in the future for other windows in our home!

I love the people and I love the the deals and everything they have so I hi recommend themread more

Last year Jerry owner of Glass World installed a beautiful high quality shower enclosure for my…read moresteam shower. At the time of installation he said "Call me if you ever have any problems, no matter how small". The door settled over the last 12 months and would not completely seal. It only took a few days for Jerry to make an appointment and to level the door the same week I emailed him. He is a true professional and a man of his word. I highly recommend Jerry and his team at Glass World. Thank you Jerry! Dr. O

Windows From Warriors totally crapped out! 15 large windows…read morecontracted for in May 2025. Black vinyl exterior and interior were paid for, but they pulled a bait and switch - gave me white interior vinyl that was cheaply spray painted black. All are scratched as vinyl is not made to be painted. Owner denies any problem and I'm out $8000.00 deposit after more than 6 months. Initiate lawsuit and filing a criminal complaint for fraud. Beware of doing business with this company.

Would certainly recommend. Great experience working with windows from warriors. They performed…read morequality work at great value. Will be using these guys again for any other projects

Hav a couple of panes of glass broken by a woodpecker, who'd have thought that!! I called Diamond…read moreglass to get the glass replaced. They asked me to send a couple of photos of the damage and location of the damage on my house. Got a quote, and work was done quickly. Very pleased with the quick service.

A few weeks ago, an outer window was struck by a golf ball (a truly bad shot) resulting in an…read morealmost shattered window. We knew that the replacement would be a custom job and we called Diamond Glass Company. From the first visit (by Troy) explaining the process required to remove and replace the glass to the repair completed by Milo this morning, I could not be more pleased. Both Troy and Milo were very professional, knowledgeable and skilled. Milo did an awesome job removing both a stained glass window and the pressurized glass from the inside with a bath tub in the way. The replacement of the pressurized with a new custom sized window and the replacing of the stained glass window was without issue. Very well done. Thank you to both of these folks but especially Milo for his attention to detail and workmanship.