We had BA Home Theater visit to quote a home theater update and ethernet wiring…read more The owner paid the visit. His plan for the work was fairly incoherent. Much worse, he grew quite hostile and condescending as I asked him about it. I'm still not sure what he did not understand about my questions - or why they seemed to provoke him. More ironically, I'm an engineer from the design team of the very products I was lectured on. I cannot remember any contractor acting so abrasively and derisively - especially during a home visit. Recommend avoiding them altogether.

The first time I asked Chris to come to my facility was for an emergency. He showed up quickly and…read moregot the data connected for my environmental control system promptly. I asked him to come out again to run cabling and set up WiFi Access Ports throughout my facility so my employees could access data even in the far reaches of the warehouse. His work is clean, reliable, and thorough. I plan on asking him to come out again to set us up with "nice-to-haves" such as TVs and video teleconferencing systems for when we grow large enough to need more sophisticated equipment.

This review is long overdue! We bought a house in Marin back in 2016, the first thing I wanted to…read morebuy was audio and video equipment! I had heard about AVI from a friend but thought there was no way I could afford the products they carry. Just for the hell of it i stopped in one day and spoke to the owner Tony, I told him my budget and he made some recommendations, I decided to buy the equipment in stages, first stage a pair of speakers and a quality receiver, and some wiring work for my house. Fast forward two years and i was ready for a sub woofer and center channel, problem was the center channel that matched my speakers didn't fit on my mantle, so Tony came up with a creative solution to build a custom center channel using a top of the line in-wall speaker and had an enclosure built to match my towers. I also picked up an entry level sub-woofer, knowing I can always upgrade in a few years. Well the center and sub were installed yesterday and I couldn't be happier. Tony also came over to calibrate the speakers, he even gave me a very generous discount on the calibration cost, he has a customer for life now! Tony is honest, and does his best to make his clients happy. His products are top quality and a little on the expensive side but he works with your budget to put together the best solution for you. I won't be replacing any of these components for a long time so investing in high quality equipment just made sense. If you are in the market for audio equipment I highly recommend giving AVI a shot, at least talk to Tony and get some options, you can't go wrong.

I contacted Audio Video Integration looking to demo a compact, single-box streaming speaker system…read more(specifically inquiring about options like the Naim Mu-so 2 and McIntosh RS250) for a small space with strict size constraints. Sales rep Dave Costa was dismissive, patronizing, and completely misunderstood basic product specifications from the start. He repeatedly insisted that self-contained wireless speaker systems require external speakers, conflated them with separate streaming amplifiers, and aggressively attempted to upsell expensive component stacks while completely ignoring my explicit space requirements. When I clarified what I was looking for, he doubled down with unsolicited lectures about my budget, patronizing comments about how I conduct audio comparisons, and backhanded insults toward reputable brands. As an audio professional, I expect a specialty dealer to listen to customer requirements and understand the gear they sell. Assuming a specific form-factor request equates to a lack of budget, and talking down to customers because of it, is terrible business. I will gladly take my business to another high-end audio dealer that values customer service and knows their inventory.

15 months into the complete home remodel and the last thing my wife and I were thinking about was a…read morenew home theater system. In fact, Matt was introduced to me just around the time we purchased the home in the Spring of 2012, and I was just so enthralled with so many other projects, I could not phathom a home theater beyond the then current boom box I was using during renovations. Then, Matt approached me at a more ideal time and he helped me understand how the sytem would work, what our specific options were and how he saw the outdoor and indoor system coming together at our property. Matt's team member, Srdj, is also a local guy that provides the 'ying to the yang' of Matts high energy and enthusiasm - they are a dynamic team and spoke in terms we could understand and appreciate. There were a number of wiring and preparation steps that they recommended I think about in antipaction of the system being installed. Matt and Srdj were polite and always available to answer our many questions about the wiring, etc. The day of the install, these guys roll into the driveway, ready to get things installed, assured us that they would hang around until we were completely comfortable with the system and did exactly that. My wife and I are very pleased with the service and since that time, I have become friendly with these guys. Apparently, they are a bit reluctant to ask for a testimonial on Yelp or any other medium, but we insisted. We want other young professionals to know that yes, you can trust these guys to provide you with great pricing, excellent service and amazing technology that really makes a tremendous difference in the enjoyment of your home or office. Matt's company really cares about your experience.

They did a "re-install" of an old system. Showed up on time and very knowledgable - had to redo and…read morerewire the old system. Sold me a well functioning universal remote. They did not try and "over-sell" me something I didn't need. Serge did the install.

Yianni was professional he worked with my schedule. Unfortunately something came up with work and…read morewasn't able to complete my job. however Yianni showed up on time and was ready. Definitely my fault but Yianni was excellent in communication.

Yianni was professional, on time, and pleasure to work with. He's an expert at what he does and…read moreaffordable.

Alan is one of those guys that you meet that on first blush may seem like he's selling you a lot of…read moregear you don't need. I'm a former technology journalist and he had stuff I hadn't heard of. I ran his gear past people in the know who said "yeah, that's good." A sidenote: Sometimes Alan is slow to get back to you on phone or iMessage. He's booked solid. I don't like it any more than you do. But in the bay every single good professional is like this, because they are inundated with calls and need to do in-person evaluations to do a good job. I wish the world was easier too guys. Sorry. Alan did a giant (119") 1080p surround sound installation in my loft in Oakland late last year. It was costly, and Alan worked with me to bring down said cost with explanations behind every bit of rational and actual links to what he was getting. Alan also let me use gear I already had, which meant that the actual installation itself was quite confusing to look at at the end. I was furious, and not particularly nice to Alan afterward thinking he'd broken everything. No, what he'd actually done was an intricate, cost-effective amp/ethernet installation, built through the *ceiling*, leading to my aged receiver, to the speakers I had provided. In essence, if you know stuff about a/v, once you bring in someone's potentially bashed-up gear into the situation it effectively is a gamble to see what will work with what. Alan not only made it all work, including with a receiver that I would frankly describe as aged, he recommended the right places to save money to still have the effect I wanted - an awesome home theater. It came out looking and sounding amazing, and more importantly removable. He taught me in a non-condescending manner what he did and why he did it, and made a clear promise (and actually booked time to) fix any problems. There were no problems. Any anger I had was that I didn't understand how it worked and the only criticism I could give was Alan didn't leave a manual of his work. Alan is not cheap. Alan is also - and I use this term very rarely - an actual artist. He wants the thing to look and sound perfect. I just hired Alan to do a second job he has not started yet, and he talked me OUT of spending $3000+ on a new projector screen and $2000 on a new projector, telling me to keep my quite-adequate plasma screen, as it'd be just as good. I am sort of a gadget/network person and know what I'm talking about. If you want a cheap guy to do an okay job, don't hire Alan. Don't waste is time. He will charge what he charges for the gear at the price it comes out at (if not cheaper, and believe me I've checked). If you want someone to put down some cheap CAT cables and some HDMI cables he found on Monoprice and Amazon, give them a call. Alan is an actual professional who knows a lot. I take umbrage at anyone claiming Alan "focuses on dollars more than customer service." My own personal experience, even when I was not the most calm (calling him at 2:30am GMT from England, where I was at the time of installation), is that he cares more about customer service than most A/V people I've run into. And knows more than them too. Overall, what you get is the closest you can to professional at a consumer price. It's not cheap. It never will be if you want something that'll last, sound good and look good. If you want constant download speeds/constant signal throughout your home, Alan is going to find *what will do it.* To S.B.: I do not know specifically what equipment you were left with by Alan, however I have spoken to him about the networking gear he uses, which (I used to sell WIFI/WAN/LAN gear commercially) is Unifi/Ubiquiti gear. This prices much the same as a Netgear Nighthawk/high-end ASUS router, and gives superior service all around. Alan is not just a guy who knows things about audio/visual, he is actually very smart and knows about networking gear too. I do not believe you were sold a $1000 router. I imagine you were sold a $1000 setup which would cover your entire house. The WIFI never really working properly? Not really sure. And if it's 5x the price of a Mac airport - your comparison point - I'm gonna go ahead and say your knowledge on networking product is deficient. That's an $84.99 or $184.99 router, and if you're using that as a comparison point you're not buying a Netgear Nighthawk, Asus AC87U or Unifi AP AC - all of which are on the upper end of the routing scale and are the only routers a real professional would use. If your new guy used these as your comparison points. If you want your signal and your download speeds to be consistent and the signal to be constant across the house, you need good gear. This is not cheap gear and Alan is not a "cheap" provider who "just gets things done." I've got no fiscal benefit in having him around. I choose to spend tens of thousands of dollars with the man because he's just that damn good.

You may note that Alan hasn't had a review on here for many years. That's because his business has…read moregone down hill fast and things are not good. We've had multiple AV professionals in our house over the years and we've also had Alan. There is a major difference between the two. Cutting corners, sloppy work, and long delays are the norm. Not to mention he will put a lien on your house and threaten you with legal action if things don't work out. Trust me. Avoid. At. All. Costs.

Justin did an amazing job at our house! He installed a wall mount TV…read moreand sound bar. Took away 15yrs of old wires like a wizard. He went above & beyond to make sure we were happy. The next morning we had trouble and it was what they call a bad brain on the TV. ( not his fault) exchanged it for a new one the next day. It has been almost a year and everything is working perfectly. He's a definite keeper!!! Thank You Justin

Justin was super responsive and we had the work completed within days of my request. Super pleased…read morewith the outcome and would highly recommend Jacopi Designs.

Professional, prompt, friendly, competent and honest. He is…read morethe right choice for all your needs.

Rick is the owner. He did a great job. My system was a Bose that was 20 years old. Rick recommended…read morea new system that is really a pleasure to listen to. His work was clean and nice. He had lots of discovery on my old system as the wires were in the wall and under the floor. I put this job off for eight years because I didn't know about Rick. He's a pro and there is no higher praise.

If you want TRUE PROFESSIONALS give ALIST a call. Here's my…read morestory for those interested..... I am a homeowner and I wanted a great CCTV system. I am also a "Do It Yourself" kind of guy, so I researched products that were far superior to the typical big store items, but yet still affordable, and bought a nice Network CCTV package! I soon realized the Tech side of things was not my strong point at all, and needed help, so I got online and came across ALIST. I called and spoke with Richard, who's customer service on that first call alone had me extremely impressed! He provided me information on what I needed to make my system the best it could possibly be and I took his advise. Richard's installation and activation of my equipment was as professional as it gets! I highly recommend this company. These folks absolutely know their business, they listen and help you with any questions you may have. I now have a "well secured CCTV network" and "fantastic quality cameras" for 24/7 monitoring, along with suburb technical support!

Our family room is paneled with re-sawn redwood that is impossible to replace. When we purchased…read moreour first flat screen TV, we looked for a resource who could install the TV without destroying our walls. I received a very positive recommendation for ALIST and asked them to provide a bid. The ALIST team arrived with neat logo shirts, removed their shoes at the door and did a thorough inspection including available power sources. We accepted their bid. The first installation had a number of difficulties, not the fault of ALIST, such as ungrounded power sources. (Ours is an old house.) ALIST identified the problems and we got them resolved. The first installation ended beautifully. Our home entertainment system, including tv, streaming, photos and music works seamlessly. We recently purchased a new and slightly larger flat screen TV. ALIST installed it quickly and seamlessly. ALIST technicians are knowledgeable, neat and work rapidly. They are available to answer questions that arise. On two occasions, they have come by our house to resolve issues. Real pro's.