Travis is easy to work with and super smart!! I know just enough tech stuff to complicate my systems and eat hours of time that I should be spending running my small business. Not so good, right? Making an appointment with Travis was a breeze. He met me in a nearby coffee shop, and in just ONE hour, he... - freed up over 15GB of hard disk space on my laptop, - got my iPad, iPhone and Macbook Air working together (so I can actually trust my online calendar), - set me up to upgrade to Yosemite on my own, - streamlined my cloud storage and syncing (in Dropbox, Google and iCloud). All those annoying little tech glitches that took up time or mental space? GONE. More than that, Travis took my list of "fix its" and walked through my small business info/tech from a management perspective. He quickly, systematically optimized my systems, step-by-step -- and now my online scheduling, calendaring, contact management, backups, data storage are all simplified and running better. Travis also suggested steps we can take in the future to get my technology running more simply and efficiently, too. He offered his guidance with a light touch - kind & with a sense of humor, too. I was amazed at all we got done and think that, with Travis's help, maybe I'll be able to learn & take advantage of all the capabilities of my Mac operating systems & tools. What a relief to get "technology" off my plate. He was worth every penny & I now consider Marin Mac Tech an indispensable part of my small biz team. read more

I have been using MMT for over 10 years and can say without hesitancy that they are beyond wonderful! I love working with Travis as he has helped me enormously with my computer issues and always does so with his super knowledge of al things "tech." Travis is a kind person and truly has a wonderful and patient disposition. I give him and his company 100% review! You will never look back once you have used MMT! read more

Once you go Mac you never go back. It's true. But sometimes even a perfect computer (& user) can use a little assistance. Sure you can make an appointment at an Apple store, but why? Marin Mac Tech will come to you. I've met Travis in a tea shop while he sorted through a file mess and helped get me back in working order. He's also come to the comfort of my home & rescued all of my old music and photos off of my old PCs. &, not only did he transfer all my old files, but he took the old tower & laptop to recycle (maybe that's because I'm so close to the recycling place & he had to make a trip any way, but hey, that's service at its best!). Travis has demonstrated extreme expertise in both of my experiences. He has taught me new tricks & today, I swear he performed a miracle on what I thought was a dead MagSafe plug. True story. read more

Marin Mac Tech - writing my review on MacBook Pro - IT Services & Computer Repair Near Me

Once again Marin Mac Tech for the save. I brought my MacBook Pro on vacation to the jungle, a bad move. It overheated editing video and shut down permanently. Shiva remotely, but patiently tried several reset options to see if he could breathe life into it. While it didn't work, it gave me the answers I needed to make the proper decision on what to do next. He is truly a pleasure and highly professional to work with. Once again, I absolutely recommend Marin Mac Tech! read more

Do not use- After selling me a program for monitoring ,they never responded after 3 weeks of attempts thru emails and phone calls, to get passwords to use the program- and also selling me equipment I didn't need. I was unable to use what I paid for . Poor communication. Poor customer service. They responded by refunding money- minus restocking fees- WHAT? Sorry ,but this is unacceptable. There are better and more professional businesses to take care of your Mac needs. Keep searching- don't use these people. read more

I live in a networked Mac/PC/Linux world at home. Who'd I call? Marin Mac Tech, that's who! Lucky for me, I stumbled upon a super-competent, humble friend to help me weed through it all. Ironically, my 25 years of Mac experience couldn't get me 'over there,' but I still wanted a broadly-knowledgeable tech with Mac 'sensibilities.' Unrattleable, Travis orchestrated three platforms of networking solutions with aplomb. He had more than one way to solve issues...a seemingly bottomless bag of tricks to get me up and running! If you're ever in a bind, or just want sensible solves, I'd recommend Marin Mac Tech (and I'm PICKY!). read more

You can't beat the service you get at Marin Mac Tech. Not only does Travis know how to use the gear, he's very creative and helped me with things as disparate as photoshop, video production and blogging. It's not just about the mechanics and electronics, he's a great coach in developing content. He's a great guys and has more patience than anybody in the IT world. read more

Thank you Marin Mac, you immediately knew you were not the right repair shop for my mac (screen issue) and you sent me to another local company who is realistic and helping me make these hard "repair or not repair" decisions. What a time saver! Cheers, Kathleen Diringer, Realtor, Marin County, CA read more

Hurray for competent people and a well-run small company! I went to Yelp to find someone to help me clean up my Mac and advise me on how to improve performance. I was pretty much expecting to be told my iMac was too old to work with...but no. Shiva comes exactly on time and says "No problem. Great machine...just needs extra space". Hurray! Also advises on improvements to overall Wifi, etc. that MMT does not receive any profit from, and provides the resources on where to get best price. When there are the usual followup questions after my Mac has a bigger brain, I get immediate responses to my texts and remote support that gets all straightened out in no time. I would absolutely recommend them and so glad I made the "preventive" appointment before having a total system crash. Will follow any advice they provide from now on. read more

Called them and left a message on a Thursday about a month ago. I also emailed the same day using their website form, indicating the specific issues I was having (model, OS, RAM, etc.). The next day I got a return call from their admin saying only that someone would come to my house and it would cost $140 ($150?) for an hour. Told her I had emailed with the specifics, and I asked to speak with a technical person for a few minutes first, to get their view on my issues, whether they could solve it, and if so, how long it might take. She assured me I would be contacted. I received no reply to my email and no call. read more

DO NOT USE this company! Complete false advertising. They quoted me saying the work would cost a maximum of $500, and wouldn't do any work unless they had my permission first. They did the work and then the bill came to over $1,000. I did not pay and then they threatened to take it to collections. They didn't even have my signature on any kind of contract. I was so irritated with the whole process after they hounded me with calls and texts, that I finally paid them almost $500, for basically nothing. DO NOT WASTE YOUR TIME AND MONEY with this company. I suggest going elsewhere. read more

Shiva Das essentially built me a customized computer, and spent a significant amount of time ensuring that I was able to transfer my many work emails onto the computer. He is fantastic, and manages to help me feel less stupid about how tech challenged I am ;) read more

Travis is a lifesaver. I am building a large music library and found that my collection was failing to back up on an external hard drive. Travis quickly fixed the problem and also updated some software on our airport express. Not only is Travis extremely knowledgeable about Macs, but he also is very patient, calm, and explains everything that he does in great detail. We plan to use Marin Mac Tech in the future for all our Mac needs. read more

One day, my MacBook Pro suddenly stopped recognizing my precious music creation Pro Tools hardware- as a music producer, this is a situation about the same as getting the flu or a flat tire. Something needed to be done. So I gave Travis a call. He came over, updated my system, fixed the problem, taught me a few things, gave me some advice and references, and charged a modest fee. I had the impression that he definitely knew his stuff. would highly recommend Marin Mac Tech to anyone whose Mac is in trouble. Thanks Travis! read more

Just wanted to say it is now September of 2018 and we continue to love the service we get from Marin Mac Tech.

Im so glad I met Travis. What a find. I did a huge photo job on Saturday, and Sunday morning when I went to sort through my work, my laptop would not start. In a panic I called several repair people and immediately received an email, then a call. Within two hours, travis came to my house and was able to salvage some of my work. Though my laptop has gone to that big resting place in the sky, I received yet another call from Traivs. He called to discuss some solutions for future work. He was extremely knowledgeable and is still researching more solutions for me. I HIGHLY recommend Mac Tech and Travis. He is honest, professional and extremely knowledgeable about Macs. Also, he was extremely compassionate when I was absolutely freaking out. read more

I'll start by saying that I'm a real person, and that nobody paid me to write this. : ) I originally found Marin Mac Tech through their good reviews on Yelp, and I had such a positive experience with them, I wanted to let people know. Shiva is the tech who helped us. He is incredibly knowledgeable and personable. He came to our house to pick up our computers and drop them off when finished for no extra charge. My wife had a 2009 Mac notebook that had gotten too slow and was in need of a new hard drive. I had an external hard drive that had been accidentally deleted and I wanted to recover photos from it. My wife's computer was a quick turnaround. Shiva Installed the hard drive and the new operating system and had it back to her within two days, and charged us for only an hour's work. The external hard drive ended up being much more complicated, having to be completely dismantled for mechanical malfunction, and when that didn't solve it, Shiva did a time-consuming deep dive to rescue thousands and thousands of photos that would've otherwise been gone forever. Most amazing, after nearly 2 weeks of work on it, it still didn't cost me an arm and a leg. Very, very generous and thoughtful. Altogether, I was very impressed by Shiva's thoughtfulness and thoroughness and I would highly recommend the company. read more

Travis provides great service at a reasonable price. He's helped me with our Mac computers on several occasions. Travis is smart and very patient in taking the time to answer my questions. I highly recommend him! read more

My laptop was so slow, it would have improved my life more being used as a door stop. I didn't want to give up on her though and buy a new one. I wanted to avoid the hell that is the Apple store and Marin Mac Tech was the first to appear in a search; it was one of those times when the universe aligns perfectly. I feel so lucky to have had Shiva work on my 2011 Macbook Pro! It's becoming increasingly rare to find someone passionate about the professional service they provide, this is not the case with Shiva, his thorough knowledge and passion for craft assured me that my computer was in very capable hands. After a hard drive replacement and service, my computer is running better and faster than ever! I am so happy. Thank you .Thank you. thank you. I will be referring my clients and everyone I know to Shiva and Marin Mac Tech. read more

Travis is fantastic! We have a busy Real Estate office but tend to lack technical knowledge. Finally we found Travis and things got much better! We are way more advanced now in many ways giving us a boost into marketing that we needed. Thank you Travis for working with us in our home and office to streamline our business and for continuing to support our many needs. Yow managed to make confusing concepts second nature and we look forward to working with you again to keep things on track! read more

Travis and Shiva are amazing. We have worked with them for years at multiple clients and really appreciate their sense of humor, attention to detail, and hard work. Thank you for all you do!! read more

Yippee..I finally found a tech person that I could rely on. Travis knows his stuff and really took the time to fix our computers. He is very professional and has excellent follow up skills. Highly recommend him. read more

Shiva is awesome!!!!! As a very non-tech person, I need lots of help when my computer is not running correctly and acting very slow.. After two days on the phone with Comcast, it was evident this was not an internet connection problem but a virus issue. I found Marin Mac Tech through Yelp along with a few other repair places. Travis called me back immediately, listened to my symptoms and made an appointment for Shiva to come out the next day (although they work primarily on Macs, Travis said they would able to help with my PC). Shiva was awesome! Prompt, friendly and explained all the issues and the repair scenarios with metaphors I could understand. He worked quickly and efficiently, ran scans and eliminated a nasty "worm" virus. Shiva also left me with with written instructions so I can initiate ongoing scans and hopefully feel more comfortable with some computer maintenance. I am so pleased and appreciative with his ability to explain things to me and with his patience. Will definitely call again and highly recommend to others. So easy to have someone come out to my house as opposed to trying to disconnect everything and take it somewhere. My computer was fixed quickly and there was no stress! read more

Shiva was incredibly helpful in diagnosing the impending death of my MacBook Pro and guided me to the solution - a new computer and a safe, thorough install of my data. He started it in person and was able to troubleshoot and finish the install remotely. What a relief! I think I've found my new Genuis... read more

Travis is a magician... he can fix any Mac problem, fast! I have called Travis several times over the years for IT support and he never lets me down. He has solved all my issues quickly and efficiently on my iPad, IMac and Mac Book Pro. I have consulted other IT support and Travis is exponentially faster and more reliable than others! read more

Thanks to Travis and Marin Mac Tech for all his help with our Macs and printers- over the years he has helped us out in so many ways, from our website needs to hardware configurations. We fully recommend M M T to our friends, associates and Yelpers. read more

I simply can't say enough about Shiva and his staff at Marin Mac Tech. My main design computer (27" i7) had a hard drive meltdown... and although I back up all client files to my server, there was a ton of stuff on the i7 that hadn't been backed up. Shiva worked miracles and was able to recover most of the data, and got me up and running quickly with a new SSD drive installed with the latest OS X. I'm telling you, if you need a company that knows its $hit and can get the job done for a reasonable cost, Shiva and Marin Mac Tech is the place to go. I'm having them come upgrade my server next week! Five Stars! read more

2 years ago I wrote a review regarding Marin Mac Tech. I have continued to use them with total satisfaction ever since. Recently I realized that most of my tech stuff was so old and out of date that some of it would no longer update. I decided to bite the bullet and get a new iPhone, iPad, MacBook Pro and a new 27 in. iMac. I wanted them to all be in sync. Over the past 2 years Shiva has become familiar with my tech use and needs so I called on him to guide me through making the best choices and to order any extras as far as storage and memory were concerned. Once purchased from the Apple Store via Marin Mac Tech, he backed up everything from my old equipment to my new. No easy task as I am a hoarder of photos and information as well as emails and don't like to lose anything. Along the way he eliminated some bad malware that had crept into my old computers. I must admit there was quite a bit of adjustment to be made on my part as a lot of stuff was new to me and I kept getting messages regarding things that needed to be done. Shiva was on call, both in person and via remote access, to shepherd me through the transition period. I could not have done it without him. He is a definite wizard when it comes to all things tech. He does not fool around, gets right to the problem and fixes it and helped me to understand what I need to do along the way. All of the people I have dealt with at Marin Mac Tech the past 2 years have been a pleasure to deal with and when it comes to tech help, Shiva is the man! We are lucky to have such a reliable outfit in Marin to call on for our tech support. read more

Awesome, responsive service. Could not be happier with how timely, knowledgeable and friendly Shiva was. He showed up when promised, kept me appraised of what he was doing, and worked very efficiently. We had our new system up and running in no time - including a large transfer of data from an old system. I would recommend Shiva and this company without hesitation. read more

I normally never write reviews but was so impressed with Shiva that I just had to post a comment. He not only immediately identified the reason my computer crashed but also quickly cleared up additional, long-standing issues I'd been having. In just a couple of days I had my computer back with its new hard drive up & running & all the data loaded back on. I'm a happy woman! read more

Travis is brilliant. He quickly helped me with an issue with my tool bars that no one in my company's tech department could figure out. Thanks! read more

I am responsible for a fleet of old macs networked together. For several reasons, we need to nurse our old macs along. I recently needed help doing some work that was beyond my abilities and was fortunate to have found Travis at Marin Mac Tech. Travis was very professional and effective. He was able to deliver exactly the solution I needed and did it quickly and at a reasonable cost. He has become my go-to resource. To makes matters better, he's very personable, listens well and is flexible as he helps find just the right solution. I would recommend his services without hesitation and will continue to do business with him. read more

Obviously I am not the only person that thinks Travis is a lifesaver! He is my Mac Coach, wizard, trouble solver, and somehow makes sense out of computer chaos for me. I am small business owner with little prior technical knowledge. His computer expertise, along with his patience, flexibility and humor make working with him a winning combination and a pure delight. I never thought I would have as much fun improving my computer expertise and growing my business. read more

Shiva is such a great IT that I selfishly want to keep him a secret. However, in this day of rapidly growing technology, I feel for those like us who can't stay ahead of the game on our own. Even if you are tech savvy, you will find gold in Shiva. First of all, he's not just an IT, he is a genius. He makes himself available almost ASAP and can fix everything. We had a weird long going, problematic internet set up, he fixed it in no time. We have had issues with our Macs, he fixes them in about five minutes. He saves you money and makes you money by keeping the wheels well oiled. We are relocating to France part time and he is still able to work with us remotely. Thank heavens. This man is a find. read more

is there anything that Shiva Das cannot do? not only does he have a handle on all the disparate issues i come up with, he does it with such patience and kindness that i truly feel like a friend is there helping me fix some things and understand others. amazing. thanks Shiva! read more