Let me preface this review by saying that some of the staff at this place were great…read more However, the office manager is incompetent and lacks customer service skills: 1 - they could not get a hold of my insurance's pre-authorization department. I called them myself and was able to get someone in less than 5 minutes. It was literally one of the prompts when you call. 2 - I requested them to fill out my medical leave paperwork for my job. It took them 3 weeks to complete the form. The form is only one page long. It should not have taken that long. 3 - I made several attempts to get my final bill and a copy of my records, but to no avail. It has been 7 months now and no contact. Other issues I experienced: Wait times are atrocious & they have no respect for your time. When it came time for my final consultation what should have been a hour appointment ended up being a three hour appointment. And the worse part is that - I did not even get to voice my concerns or ask questions, as the doctor somehow disappeared and never came back! Even so after all the communications and all the long appointment times to this office, my original medical issue was not resolved. Very disappointing! I suggest you take your business elsewhere. This place does not care for you at all!!

Dr. Kuhmichel is awesome - highly competent while also adept at putting you at ease and explaining…read moreeverything that is happening and what to expect. My implant experience couldn't have been bette (well, other than not having to have had it!). I can't recommend her and her staff more highly!

Dr Brady is top notch. After Dr Williams retired he left big shoes to fill and I have to say that…read moreDr Brady has taken ownership of my case with effort, care and compassion. Although he was looped into my complicated plan in a very quick manner, he did not hesitate to step in and take next steps confidently. Whether it is to discuss his feedback on my plan or to connect with my surgeon- he has been extremely proactive which is very appreciated considering he is fully booked all the time. What I appreciate more is that when he notices something is wrong, he pushes back which many providers can be uncomfortable doing (for example he did not agree with teeth being pulled). Dr Brady is a provider that can be trusted to take the utmost care and Atlanta Orthodontic Specialists is lucky to have him!

Wow! This practice has had my best interest in mind since the very first day. No extra fees, costs,…read moreor added unnecessary therapies. I've had the ease of absolute trust through this chapter of my life. The result AND the process itself was an overflowing joy to experience. Thank you, Atlanta Orthodontic Specialists, for bringing me a confidence like one I never had before, for educating me more about my smile, and for expanding the longevity of my health. All the appointments were SIMPLE and to-the-point. Smooth sailing. Fast. Have a lot of questions? They'll answer them. Had a bracket snap off? They'll fit you in right away. Of course, we're working with the human body, so nothing is subject to perfection BUT Dr. Stewart & Dr. Tyler Rathburn settle for nothing less..! I posted BEFORE/AFTER photos for those reading my review to see the changes that occured through my care. I used to clench from the off-balance of my crooked teeth (look at how big my jaw muscles were in the left photo). The mechanics of my bite were terrible, causing me to pop out fillings & crowns, wear down my teeth, and wake up with random chips in my smile ~ my wallet needed a break from constantly putting out fires. If I didn't listen to the signs and symptoms, the cost of the repairs would have gone too far and to the point where I would eventually start needing implants. During my ortho treatment, my jaw muscles stopped overcompensating and my face had slimmed to a V-shape. My teeth & jaw muscles began finding balance. Ortho saved my smile from a premature death. I know you're already imagining the confidence a straight smile will bring to your life. For me, working as a cosmetic dental hygienist.. EVERYONE looks at my smile. Does that make me a picky and high maintenance individual about my teeth? Absolutely. Am I 100% satisfied in the concluding aesthetics from my care? Ummm YES. The only regret I have is WHY didn't I do this sooner? I would rave more, but when you scheduled a consultation, you'll quickly see all the positivity this place floods into people's lives.

Visited Atlanta Oral & Facial Surgery today to have a tooth extracted…read more My experience this time was just as pleasant as my first experience. Ms. Shaquita, was extremely helpful with directions and making sure we parked in the correct place. I was greeted immediately as I entered the office door. My wait time in the lobby before being called back for my procedure was no more than ten minutes. They offer very spacious waiting area, so you're not sitting on top of other patients while you wait. Steve Harvey, Family Feud marathon is on the TV offering a great distraction if you're nervous. Dr. Sruthi was great and explained the procedure as she went along making me feel comfortable. If you need Oral surgery this is the place to go. It was the amazing experience for me the 2nd time around.

I had a really bad experience here and would highly recommend not coming here. Overall it was…read moreunprofessional, and even disrespectful. It felt like they are focused on money and not on providing the best patient experience. I scheduled an appointment for a tooth extraction. I was pushed into having my consultation and procedure on the same day. On the phone prior to the appointment, I was informed I would be paying the full price out of pocket, and that the procedure would cost in the range of $600-800. This was very palatable to me. Once I got to my appointment, I met Dr. Cole for my consultation. He did not discuss the details of the tooth extraction, but only discussed two different options for an implant. I had no prior knowledge of how the extraction or the tooth implant process works, and had no idea we would be doing the implant today. He sent me back to the waiting room while they put together an estimate. When the staff pulled me back, they presented me with an estimate for over $6,000. I was understandably very shocked and didn't know what to do. The staff member did not walk me through the line items, and I had to ask questions to understand it while being in shock and trying not to cry. I felt I had no time to make an adequate decision, and that the doctor/office was pressuring me into an extremely expensive surgery. I think this could have been easily prevented by providing me an estimate of the implant prior to the appointment. Or not pushing me to have a same day consultation and surgery. I decided to go ahead with just the tooth extraction because I had an infection that I did not want to wait any longer to treat. I was taken back to the procedure room and put on laughing gas. The doctor came in and noticed I had been crying and asked why. I explained the pricing was shocking to me and the lack of communication around it had made me very flustered. He offered no reassurance or compassion. He literally said nothing. He numbed my gums and left while that set in. At this point I was alone in the room and I continued to get more panicky and stressed, as I now did not trust the doctor and I also did not know what was going on. The doctor had still not explained any details about what the extraction would be like or what the recovery would be like. I was also stressed that I wasn't getting the effect of the laughing gas becuase my nose was stuffy from crying. One of the staff came in and told me to try to calm down and offered to turn up the laughing gas. When the doctor came back in, he asked if I was numb and I said yes and then he started working on my mouth. He did not explain what he was doing and I was terrified I was going to feel more pain because of the laughing gas not getting to me. The doctor could tell I was uncomfortable, I still had tears in my eyes and was wriggling around in the chair, so he told me I shouldn't feel any pain, just movement and to raise my left hand if I felt any sharp pain. But he still didn't explain what he was doing and it all happened very quick. It felt very crass to come in there and rip my tooth out in 30 seconds without trying to calm me down. It was traumatic. Then he left abruptly without any further information. I got very little verbal after-care instructions from the staff in the room, and I felt left alone to figure out what to do despite being given four different prescriptions (including a narcotic) and two different rinse procedures. I'm also left confused if it's normal that there were no stitches done, if I'm suppose to have any kind of follow up appointment, and also what the next stage of the process looks like for me now. One thing is for sure, I won't be getting the implant done by Dr. Cole. They also charge $10 for wifi in the waiting room which gives you an idea of their priorities.

Excellent endodontists & amazing support staff. Highly recommend Dr Maru & this practice. They care.read more

Dr. Mark Barr is an absolute rockstar of endodontistry. We've all heard the jokes talking about…read moreroot canals as the least fun thing on earth. Put that out of your mind. A Barr root canal is absolutely painless, even to the expertly applied local anesthetic. Very analytical and thorough, when Dr. Barr cleans that root, it's spotless while his skillful assistant keeps the vacuum cleaner going so that even the olfactory aspect is nothing but pleasant. And not only that, the way the two work together is beyond cooperation, it's choreography. There's never a wait once you arrive. His staff is courteous and efficient. His equipment is the latest and greatest. Dr. Barr is a philanthropist, having done much pro bono work in the Caribbean. You will not find a better endodontist, nor will you ever meet a finer gentleman. Dr. Barr sets the bar, and it's mighty high. Nervous about that root canal you know you need? Hush. Call now, make that appointment. And when you're all done, pick up a couple of bags of genuine Jelly Bellys from the reception-area bowl to munch on during the drive home. You'll be thanking yourself forever. Experienced, gentle, expert, thorough. Pure Barr, truly.

He listens well to your needs, very sweet, not rushed, and let's you take your time with your needs…read moreand concerns.

I visited several places in the Atlanta area for information and pricing for full mouth implants. I…read morewas charged $300 at one office for an initial consultation. They couldn't seem to give me a firm price but assured me it would be upwards of 50k. I found my way to Peachtree Dentures and Implants and had a wonderful experience!! Dr. Tolbert was kind and informative.. I trusted him immediately. We discussed pricing and I found it to be $15k less than any other practice. His staff is so personable and took such great care of me throughout the entire process. The day of my surgery I left with beautiful temporary teeth and just minor discomfort. After healing weeks later, I received my fabulous "forever" teeth. I made the right choice with this group. I am so grateful for the excellent care I received.

Still cavity free (with cleanings and exams every six months) with two different providers (I moved…read morehalf-way across the country). I had my appointment today, and it reminded me of this experience. Thought an 8 year update could be of interest. I guess the question is how comforted would I feel if I'd both experienced and paid for getting a filling I didn't need, knowing that the dentist was just exercising an abundance of caution (though unfortunately seemingly incorrectly assessing my teeth) rather than having an ill-intent.

A massive cavity occurred over the weekend. The pain was too much. We went to dentist around us and…read morethis office was highly rated. We booked an appointment and they were able to fit us in a few days. Procedure was flawless, pain subsided the staff was great.

I could not be more impressed with a dentist office if I tried! This place has it together from…read morebeginning to end. I have a background in clinical operations so certain things stick out to me that may not matter to some. When I called to schedule my initial appointment the receptionist Kiara was very pleasant and highly efficient at her job. She sent me the new patient forms right away and upon arrival, all I had to do was provide my insurance and ID. I literally waited 5 minutes to be called to the back. My hygienist Kim, was amazing! She was attentive, personable, professional and kind. She did a great job of explaining everything to me as it was happening. I also think its very clever how they have televisions placed in the ceiling...I've never seen that before. The technology they used was so cutting-edge, I hate that I been missing out on them all this time but if things continue at this rate, they certainly have a lifer. Lastly my dentist, Jonathan I think was his name, fell in line with the rest of the experience. He also was professional, friendly and had a great energy about himself. This place has it together!

(1/5 stars) I had a…read morevery disappointing experience here.The front desk staff was unhelpful and unorganized, which led to long wait times despite having an appointment. The dentist seemed rushed and didn't take the time to explain my treatment options clearly. Additionally, I was overcharged for a service that my insurance was supposed to cover, and getting a refund has been a hassle. I expected better professionalism and care, but unfortunately, I won't be returning. I hope they improve their customer service and communication in the future.

My implant was a nightmare from beginning to completion. When I finally got the implant after a…read moreyear of having to wear a device that prohibited my speaking ability, made dinner engagements ridiculous and constant pain, my tooth next to the implant is in trouble due to the implant. After almost 8,000 dollars I regret the day I ever walked in the office. The other issues I won't go into here regarding his poor listening and revolving staff members over one year are a reflection of the practice. NEVER again. NEVER offered a refund for the failure (of which technique is a cause of failure) but continued to ask me if I wanted to go forward. I told him...you already have my money!!! What else could I do? Pay another several thousand for a bridge?

What a great experience. I brought my mother here when her general dentist told her she would be…read morelosing a tooth and needed an implant. The office staff was so helpful. They answered a lot of my questions over the phone and helped me schedule an appointment that worked with our schedule. The office itself is very nice. Simple and cozy and the Zen garden is incredible. They told me that Dr. Pumphrey does the gardening himself! :-) we were taken back on time and the doctor came in after just a couple minutes with his very nice assistant. Dr. Pumphrey was so wonderful. He has a very soothing, gentle demeanor. He made my nervous mother feel very comfortable and explained his plan for her very thoroughly. To diagnose her he took a scan, that took just a minute, and was able to show us a 3-D image of her tooth, show us the concerns and explain the solution. I love the high-tech aspect! While we were in the dental chair, my mom started coughing and Christine came right in with two bottles of water. What a wow! Super impressed how they anticipated our unspoken need. He recommended a very conservative treatment plan. He was very considerate of her time, her travel schedule, and the potential for discomfort. I really felt he was giving us his honest recommendation with no regard for anyone but his patient. I will update my review after her service, but so far I would not change a thing! Thank you Dr. Pumphrey and your wonderful team.