A plus service! Pleasant, prompt, courteous, customer oriented, but not trying to sell you what…read moreyou don't need. 10 stars! Would definitely recommend ( and have for that matter!) Awesome team all around.

This company is a GREAT business to work with. They are a *10*star service for sure. They are a…read morefamily owned, faith based, business that you can stand on their word. I recommend this is the place to start if you have a septic problem. Thorough, timely & trust worthy.

Had a clogged toilet at a home i am renting. The technician showed up on time and explained…read moreeverything as he worked. Provided information on the septic system and how to prevent further issues. Price was a bit high for me for just a clogged toilet but they were able to fix the issue and the technician was great.

Very professional and fair. I was extremely impressed by the service and integrity of Mr. Rooter of…read moreRichmond. They installed a new gas hot water heater in my home a year ago. I thought they did a great job. The equipment that they installed was top quality and the plumbers who did the work were courteous, respectful of my home and knowledgeable. This year, I had a plumbing inspection by a third party who informed me that due to code, I needed an expansion tank for the heater. I called Mr. Rooter to inquire and they sent the original plumber to inspect. They agreed to install the tank at no cost to me other than for the tank and pipe, which I did not purchase the first time. Very fair indeed and they were extremely courteous during the discussion we had. I would recommend Mr. Rooter of Richmond.

Thomas with JL Bishop came and pumped out my septic tank and my neighbors - quick response,…read morestandard rates, quality work. Thomas patiently answered my many questions and even pointed out the location of my distribution box and line so I would know where not to put in some raised beds. Thank you Thomas - was a pleasure talking with you and doing business with your company! Marcia April 28, 2023

These folks are knowledgable and friendly. However when they came out to check my septic, I gave…read morethem the map of where the tank and D-box was located. They sort of discounted the map immediately "they are not always accurate". They said they could not find the D-Box and I needed to OK a $350 charge to use the snake camera. This is the same camera that other plumbers have used in my homes to check for cracks, clogs, etc...for free. Turns out the D-Box was located EXACTLY where the map showed it to be. So, I paid $350 for them to use a camera (that others use for free) to locate the D-box that was located exactly where the map I provided them said it would be. That hurts a bit.

Jason has taken care of our rental house for years. The service is exceptional and the price is…read morefair. The truck showed up as scheduled and made quick work of the clean out. He also made recommendations on what is safe to dispose of .

First time I've used CWS and I would definitely use again. Called 2 days ago to schedule a clean…read moreout of my septic tank. The office person was friendly and efficient. Truck showed up at 9:45 (scheduled window was between 9:30 and 11:30.) Spent some time locating the tank lid and hack the job done by 11:00. Even installed a replacement lid since my old one was cracked and broken down. Fair, reasonable price. Highly recommend.

Joe at Virginia Septic Service and Repair of Powhatan, VA is amiable, knowledgeable, and most…read morewilling to help. 10 stars for that. It can be difficult to reach him, but once you do, you won't be sorry.

Joe just completed work today at our old farmhouse. He did an amazing job replacing the crumbling…read moreinfrastructure and upgrading the tank and distribution box of our septic system. First step in making this house our home. High quality. So.satisfied. I highly recommend VSSR. They are reasonably priced for an expensive undertaking and worth every penny. Joe left the area neat and orderly throughout the job. Thank you again Joe !!!

Locating an old septic tank and pump it out! The 1st team was not successful but returned with…read moreanother crew to help them with location of tank! They went the extra mile to help as a team effort! I will continue using them for additional locations! I will highly recommend them to my friends!

We had a very large tree fall across our septic tank and drain field during the last ice storm…read more Called C&W, which happened to be the guys who dug everything for the previous owners. After a bit of scheduling confusion, they came out the same day originally scheduled and couldn't have been more professional. No surprises or extra charges. Will be the company we continue using for all future work. Highly recommend.

Chris is the best. He not only checks but knows how to repair backflow valves. Two years ago I had…read moresomeone scam me into replacing my valve unnecessarily. Last year he tested it and it worked all season fine. This year I couldn't find he's card and called someone else who only went under the house and wrote down the model and serial # and filled out the paperwork; how do I know, I went to check my sprinklers and none of the sit off valves were turned on. When I turned them on water began blowing out a relief valve that was left open when the system was purged last fall. I will never have anyone else touch my system again.

From the owner: We specialize in licensed backflow prevention device testing for Chesterfield County. We also serve…read morethe rest of the greater Richmond area. Your lawn irrigation system includes a device commonly referred to as a "backflow preventer." This device must have a licensed test every year in accordance with state law. We offer "backflow tests" at bargain rates. Visit us at globeflowrva.com for more details!