From start to finish, the customer care experience at Quick Jewelry Repairs was first rate!…read more The enamel repair ion my ring is perfect! This company has earned my respect and future business!

Best place for repair! Also best place for appraisal! I did both and very happy with it. Amazing…read moreservice! I would trust jewelry only to this company! Thank you for being very careful with my jewelry and knowledgeable! Packaged very carefully. Fast, professional, reliable and very trustworthy! Thank you so much for your work.

Learned of Lou through a mutual associate. What a blessing! I was looking for a Cartier ladies…read morewatch and he found it at an exceptional price along with a much better layout than I thought I wanted. Lou is an exceptional individual in the watch and jewelry business. Outstanding business ethnics who treats his clients with exclusivity. He works hard to find you what you want and keeps communication going until the project is completed. I am very very satisfied and highly impressed by his work style. I look forward to doing more business with him. Thank you so much Lou! You are rare and special. Adrienne C.

I had called so many places this morning looking for somewhere to fix my loose center stone on my…read moreengagement ring and Loucri was so willing to help me out. I had my ring fixed same day with excellent customer service to match. I cannot express how painless the process was or how kind and attentive the team is! Thank you again for the help! Absolute lifesavers!

Came here yesterday to get the latch on my silver chain fixed. I've had to get this same thing…read morerepaired two other times at two different jewelry shops, and both of those places charged me money and made me wait at least 3-4 days to get the chain back. Not Kathe's Jewelry. I walk in there, expecting to just drop the chain off and pay some money for the repair job, but the guy working behind the counter (who I think also co-owns the place???) took my chain to the back for literally 30 seconds and then came back with it good as new and told me it was free of charge. He even gave me an old-fashioned handshake at the end like we were longtime friends. Made me feel like a special man walking out of that place. At any rate, if you live in the East Village or anywhere near it, don't go to any other store for your jewelry repair. The guys that own and operate Kathe's are so friendly and down-to-earth, and it looked to me like they were selling some nice pieces, too. 10/10.

The older gentleman was very rude when we asked some simple questions…read more Ugly experience.

Fantastic jewelry shop…read more I recently found this gem and got 4 watches fixed. The pricing was extremely reasonable and they couldn't have been nicer. Highly reccomend and will be back again soon! Thank you guys for all the help

Was in need of a watch bracelet adjustment. I was in luck because not only did variety jewelers do…read morea fantastic job, they were friendly and extremely well priced. Will definitely stop by whenever needed. Nice selection of jewelry as well

Sasha is very determined to provide quality regarding her inventory. We have even obtained Gift…read moreCertificates to share with others.

I am very selective about the jewelry that I wear. I am so happy that I was able to come across…read moreSasha's unique tasteful creations. The quality is outstanding and these are pieces that I will treasure for years to come.

I highly recommend this establishment for anyone searching for good quality jewelry…read more I found this place through a friend and I'm glad I did, because it's sometimes hard to find a place that offers what you're looking for that has good prices, honest and great customer service! The establishment is in a urban area that has plenty of street metered parking and restaurants nearby. They even always have some water and dog food outside for anyone who has a pet they'd like to bring with them or passing by.. I recently purchased a necklace that I had them engrave with mine and my son's name (complimentary) of course it came out perfect. I also purchased a diamond band but I had to get it sized down since my fingers are pretty small lol they text/ call you if the jewelry if it's sooner than what they had expected or if they have any questions which makes it very convenient. They are open 7 days a week and accept cash, debit and all major credit cards. The best part of it is they also offer a layaway plan for those who want to pay for it little by little with no interest! They also have another location in the Ironbound section of Newark... I will definitely be back very soon !

By far the worst customer service experience I've encountered! The staff are unhelpful and…read moreargumentative, including the owners of the store. They claim to be a family oriented business but in reality they only thing they care about is your money. I went to ask for a refund on an item that my mother bought and the sales representative said they don't do refunds and how it was clearly stated on the receipt. I told her my mom doesn't know English and she said it was her fault because how could she live in this country without speaking the language. Instead of ratifying the situation, she made things worse and got confrontational. The worst part about everything is that I believe she is part of the family who owns the establishment because no one behind the counter interfered to help the situation. Apparently, it is the norm for them to make such appalling and racist remarks towards their customers. I don't recommend this establishment. Bergenline Ave is filled with some many amazing local business owners and it is extremely disappointing that they can get away with such offensive remarks.

I feel truly grateful to have discovered this place. I came in to have my watch resized, and the…read moreexperience was kind, and thoughtfully handled. There's a peaceful energy in the store, and their jewelry collection is absolutely beautiful each piece feels like it carries its own light. I'm already looking forward to returning for a necklace. I wholeheartedly recommend Diamond Doctor to anyone seeking not just quality, but care

George is talented and very kind. Nice to have a jeweler of this caliber in the neighborhood.read more

Great, quick service! Came in for a band readjustment and they fixed it no charge! Great guys!!!…read more Will be back for any other watch/jewelry repair when I'm in the neighborhood!

Incredible work from Vlad - completely restoring my ring to look brand new! I wish I took a before…read morepicture - the ring was black and beyond tarnished when I brought it in. Vlad works fast and his prices are extremely fair from what I've found in NYC. Have already been a repeat customer after two jobs and will continue to be!