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    John Pierre Jewelers

    4.8 (25 reviews)
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    Services - John Pierre Jewelers

    Jewelry repair

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    3 months ago

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    1 year ago

    I had Jewelry repaired here, quality work was performed. I would come back for sure. Thank you for the honest work!

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    2 years ago

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    2 years ago

    Great service and quick turn around time. They were informative and easy to work with

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    4 years ago

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    12 years ago

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    Review Highlights - John Pierre Jewelers

    “I worked with Jim over several months picking out the perfect stone and setting for an engagement ring.”

    Mentioned in 7 reviews

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    Quick Jewelry Repairs

    Quick Jewelry Repairs

    (132 reviews)

    Long Island City, Sunnyside

    I came to these folks because they are nearby and I needed several things fixed- I wanted my gold…read moreplated chain fixed as a link broke, a watch battery replaced, and most importantly a pet pendant containing a beloved dog's ashes resized (the chain part). Everything came back perfect. All adjustments were done to specification, and they were smart enough to adjust the length of my bracelet from both sides instead of just from one like I had asked, which keeps the pendant more centered. I also noticed my gold plated chain came back even more shiny and gold so I don't know if it was re-plated or just polished and cleaned but I love it. Great job! And I believe I spent only about a $100 for all three things which was extremely worth it. Turnaround was about a week and they had a good process to set up the pickup to ensure no one can just take your jewelry.

    I had a bracelet repaired by QJR in May 2026. When I received it back, the clasp had been installed…read morebackwards, making it unwearable. I contacted customer service and spent a significant amount of time going back and forth with them through their chat. The problem is that their chat is extremely slow, with 30+ minutes sometimes passing between responses. I was able to communicate with them, but only by sitting around waiting for each response, making it a very frustrating and impractical way to resolve an issue. They agreed to fix the bracelet but would only cover $100 of return-shipping insurance, despite the bracelet being worth significantly more and having sentimental value. They refused to cover the additional insurance I had originally paid for. I ultimately suggested receiving store credit for the insurance cost, which they agreed to, but the issue still went unresolved. Months later, the bracelet is still unwearable. I recently reached out again and, once again, have received no response through the chat. Mistakes happen, but the company policy to not match insurance value and the lack of functional customer service have been disappointing & gave more frustration than it's worth. I gave 2 stars because I did have two other previous items that were completed without issue. You just have to hope nothing goes wrong.

    John Pierre Jewelers - jewelry - Updated September 2026

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