This train station has been a mess for far too long. The worst part is the limited number of trains…read moreper day--absolutely terrible for those who need to commute, with very few options available. They are trying to improve the station, but progress is slow. As I write this, the overhead announcement is reporting a delay. I guess that sums it up.

Slow and can't stay on time. Such an inefficient option. Need new management. It is a waste of…read moremoney and time.

Buses break down all the time, good drivers, some do not abide by the rules, Yvonne is great!read more

Just noticed recently that the Amtrak of Niagara Falls NOW has updated its route, and going west…read morefrom Niagara Falls, will now take passengers in Niagara Falls heading westbound, which was NOT the case years ago. We went west on Amtrak and had to board at Depew [Buffalo] to continue westward to Chicago, then transfer/board another westbound train to the West Coast. Good to see this has been updated so we can now easily board in Niagara Falls!! Thanks Amtrak!!

I have learned that I prefer riding on a train than flying!! Amtrak makes everything so easy and…read morethe seats are big and comfortable. I can bring what I need and there is no one on a intercom screaming how large your backpack can be until it goes over its limit!! Amtrak is wonderful!! I love everything about the company!!

Very expensive however the individual I spoke with continued to talk about how the new president…read morewould take care of things. Not interested in talking politics with a business

My wife and I had a recent trip to Niagra Falls and we used a Touch of Class for our ride from the…read moreairport to the Hotel. I emailed them to get a quote and it came back very quickly. John who contacted me back was extremely professional. He went over Covid protocols for going into Canada and back to the US. Even gave us good times for pickup to make it back to the airport on time. We did find out the two days before the trip that passports were not up to date. Contacted John and he made all the changes for us. Now for the night of the flight into Buffalo. The plane got delayed into Buffalo by about 60 min, so we are now a little after 11 PM to land. We get to the baggage claim area and meet John (not sure if it was the same John as on email). He was amazing and friendly. We waited for our bags, and it appears that one of our bags did not make it with us. John patiently waited with us while we went and filed paperwork with the airline. John still made the night special for us even with all the problems. John got us into the limo and the ride was amazing, he even offered to stop and get us something to eat because everything was closed nearby. The pick-up from the hotel was perfect too. John picked us up in the SUV for the return trip. The car was still amazing and the drive was smooth. Had a great talk with John and he was able to talk about all the history of the area. Not being from there it was extremely interesting. This was an anniversary trip for my wife and me, and we felt like VIPs the whole time. I could not have asked for a better experience. Thank you all for helping make this great, and for anyone reading this review please know that A Touch of Class will take care of you.

Was informed about this "bus" service front desk personnel at the hotel we booked. We are glad we…read moremade this decision. The fee, per day, was very nominal. The bus serves as a shuttle in a sense (was a simple ride to any desired location within the Niagara Falls attraction). The bus made runs throughout the day - picking up/dropping off. Best money we spent. Note, though we absolutely loved the convenience of riding on these first come, first to be home buses, a couple of the bus drivers didn't seem too nice.

If I could give this one man a promotion I would, and I don't even know his name. On August 21,…read more2026 we visited Niagara Falls. Towards the end of a very long day with an over tired 1 1/2 year old, I make what I was starting to think was a very poor decision of trying to see Niagara on the Lake. We stopped at Floral Clock and I was feeling overwhelmed and almost turned around, but we were so close. Then we took the shuttle from Floral Clock to St George and from the very first encounter the driver was so friendly. He checked where everyone was going, made sure they were in the right place and redirected them if needed. The drive out was an entire EXPERIENCE that I gladly would have paid more for, not just a means to an end. He gave fun tidbits about the area, pointed things out, places to go, had great information about the stops, and answered questions I wouldn't have even known I had. He's gotta be a local, he knew so much about the area. By the time we got there I felt like an entirely different person and then we ended up having the best experience of the entire day in Niagara on the Lake. We had our stroller and he checked with the free shuttle to town to see how much space was in the back, just so he could pass along correct information for the future. This was someone who goes above and beyond and it made such a difference, for him and us, he seemed to be enjoying his day. And honestly, from our time riding the bus he was the only one who was, the rest of the experience everyone else seemed kind of angry. Sir, if you ever want to change careers to Montana, you're hired.

This review is about chair a van the staff are wonderful the drivers are efficient and helpful they…read moretext when they are on their way wonderful so great fully needed in Niagara falls thank you for all you do

We need you to fix this horrible transit service. Your 630am…read moreBus #102 going to Morrisin hub didnt show up at bus terminal. Thanks to yiur screwed up service I had to take a taxi at a cost of $14.36 to the morrison hub so I could get my NRT#50 bus to work. Meanwhile I already paid $160 for my monthly regional pass. If this is the kind of crap service that your new transit is offering then I suggest thay you revert back to the old Niagara falls transit, cause it ran a lot better than this. Then your #50 bus was 10 minutes late getting to Morrison hub...this new?service is horrible. Going home from St Catherine's to Niagara falls was the same issue. He was 10 minutes late again Jennifer Benstead

If you need a receipt for business, you're out of luck. They don't supply and don't help you out…read moreafter the fact with obtaining one. I've been trying to get 2 receipts for services rendered for over a month now, as our Accounting department obviously requires this - and still nothing

I booked and prepaid for a taxi to pick me up. An email confirmed my pickup time a few days prior,…read moreand yet no taxi ever came. they took my money and never showed up. I had to get an Uber to take me to the airport and was almost late for my flight. Would not recommend Brock Q Taxi to anyone.

First time taking a medical transport with them I was instantly impressed. The vehicles are…read morespotless inside and out free of garbage and smell, drivers are very very nice and very safe drivers. I never had to wait more than 10 minutes for my ride home, they call a day ahead to remind you of your pick up time, and if you have to call the office they are so friendly and helpful. Keep being awesome Aero, Thank you!!

The dispatchers are always pleasant and helpful. Their vehicles are clean. The driver's are…read morepleasant and always on time.

I find that it's "hit or miss" with Central Taxi. Sometimes the drivers are nice and friendly,…read more other times, they are rude and unwilling to assist you in any way. As a clearly disabled woman, you would think that they would be more helpful. Some were, some were not (so much so, that I didn't even get in the cab with them). I have to admit that I don't even bother to call Central anymore.

if I could give less than one star I would. called for accessable taxi, the dispatcher verified…read morethere was a car available and then called 20 minutes later to say there was on accessible cabs this afternoon and evening. HORRIBLE service. hard enough to get wheelchair transport in the grimsby area to only have your last effort cancel after booking.