Complimentary Bus Passes [Niagara Falls, ON Canada] Hop-on, hop-off Canada's transportation system... we were given 2 complimentary bus passes from our hotel good for 48 hours. We were able to use the passes during our 3-day Toronto vacation, a little bit of savings and a great way to get around the Niagara area without the parking hassles. We got a chance to explore a little bit and experience Canada's public transportation. There are 3 different routes - Red, Blue, and Green and they covered all the main attractions and major hotels in Niagara Falls. We used the Blue Line most of the time. This route has a bus stop right outside our hotel and this took us to Skylon Tower which we went to visit twice. Bus arrived every 20 mins and was on schedule when we used them. The buses are big and clean and the bus drivers were helpful too. Review #3051 read more

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No worthy! Wego charge 13$ per adult for a small distance ride which is high also they take lots of people in a trip like overload. No space for seat every time. Today my family went by this bus experience is so so so bad. read more

Wego is very easy to use, but is extremely slow and sucks up hours of time while waiting and traveling between attractions. We purchased an adventure pass that includes 2 days of wego bus use. They have an unlabeled parking lot we had trouble finding that we were able to use with our pass and then take the bus to other stops. With the passes, it's really easy to scan and hop on. The drivers were very inconsistent. Some were all business and got us quickly to our next stop. Others spent a half hour just sitting at a stop fielding questions from people. Every time I thought we would finally go, someone new walked up. The buses were supposed to arrive every 15 minutes but not every driver stayed on schedule. These delays caused us to miss our aero car time, although we were able to reschedule to the next day when we finally got to the stop. My suggestion is to plan for a lot of time between attractions so you don't miss anything due to wego delays. read more

This service is definitely useful for moving around however it is painful during peak times. There is no line for the buses and it's very difficult to get in as people are cutting in line. You are crammed into a bus during peak hours and it is definitely not a pleasant experience. read more

I'm surprised WeGo doesn't have higher reviews. I'm from California and we were really surprised by how great it was. There's and app, and it's easy to find your bus (by color), route and times. Busses loop through all the tourist attractions, many of which are much too far to walk. We paid $14 for a 24-hour pass and definitely got our monies worth. We took it as far as the Butterfly Conservatory (about 6 miles from our hotel). We also took it to the White Water Walk and from the Table Rock Restaurant up to Clifton Hill (this saved us a steep walk uphill). Busses were always in time, we got a seat most of the time and drivers were friendly. read more

WEGO - Bus route map - Public Transportation Near Me

We had the greatest time on the Wego bus. Our driver, Adrian (From the Netherlands), went above and beyond to insure our experience was perfect. He was so informative, funny and friendly that we felt as if we were stars on a special your. If the rest of the drivers are even 1/10th as friendly and funny, this line is a jewel. The busses were clean, ran on time and well maintained.. Well done.. Highly highly recommend.. read more

Wego is a great concept but needs a bit of work. Whenever I visit Niagara Falls, a Wego pass is always included and I finally tried it out. There is an app that you can download that shows you when the next bus arrives. However, what it lacks is the ability to show future bus arrivals/departures so that you can plan ahead. This is problematic when stops are excluded or hours are changed. This was the case for the days after Thanksgiving. The Wego website wasn't updated to reflect these changes. I tried to get to the Floral Clock so that I can walk to Queenston Heights Park, but the green line doesn't travel further than the Butterfly Conservatory. And after Thanksgiving, bus service ends at 5:30 pm though it's unclear when the last bus arrives/departs from the Butterfly Conservatory. Overall, I think the Wego bus service is great in that it's included with hotel stays, helps reduce pollution, and saves on parking fees. But the downside is that it's not as convenient. You won't save time. read more

WEGO - Public Transportation Near Me

Bus rolled thru our stop, added ~20 minutes and we missed the first half of our reservation

I am from California. The concept of this bus is awesome. I was however yelled at by the bus driver my very first attempt at using the bus. He kept yelling two seconds?? WTH did that mean. Finally it meant I wasn't holding my pass long enough on the reader, he was so frustrated with me that when I started walking to a seat he took his foot off the gas which caused the bus to start moving and me to stumble and hit my face into a pole. I was stunned. Shame on you! read more

- Avoid if you are on a tight schedule. - Avoid if you can walk the distance or afford uber rides. - Avoid because there may be a staff shortage/ strike which means buses run late -- or not at all. I have a 24 hours pass because a sales person at the Queen Victoria Park gift shop recommends it. I deeply regret this $10 purchase. This bus system gives me headaches. The bus system is difficult to understand. The paper map with scheduling is not helpful. The website is not helpful. No one answers the customer service line. read more

Big negative: You can use the system only if you pay at least C$12 for a day pass. No single fares, not even via an e-ticket or credit/debit card "tap." (I could understand their not wanting to have to handle cash.) On the plus side, the driver who gave us the bad news above was very nice/apologetic. And the system did provide a free shuttle from the Niagara Falls GO/VIA station to Table Rock for passengers arriving in NF from Toronto on the sole GO run that doesn't involve a bus transfer at a Burlington (I.e., the 9:52 from Union Station). We did have to wait about 20 minutes for it but at least it was free. read more

We bought bus passes on July 4th not knowing there would be restrictions on services due to the holiday. There were no services from the WEGO bus stops to the falls. My complaint is employees should inform tourist's about the restrictions before selling the bus passes. I sent an email to them with my receipt in hopes of a refund. We never used the services. read more

WEGO, ride to fun! WEGO replaced the old Niagara Parks People Mover and the Falls Shuttle last year, in fine fashion with more modern buses, TVs, automated announcements, and a more integrated fare system. There are four fares you can get which would be valid on WEGO: A 24 hour pass, a 48 hour pass, an adventure pass, and a Niagara Falls Transit monthly pass. They can all be purchased throughout all the touristy areas in Niagara Falls (well, except the monthly pass I guess), and are easy to use (just tap the card and hold it until the screen goes "bling!"). I overall enjoyed riding the transit system, however there were a few quirks I had. 1. I kinda wished, for a visitor transportation system, for the seats to have a bit more padding. You want to make the passengers as comfortable as possible, as dwell times in some of the stops can be massive (such as White Water Walk, Clifton Hill...). 2. People do not know how to use the rear door. Read the instructions: WAVE at the door. Or better yet, hold your hand perpendicular to the door, just barely touching it. It works 100% of the time if you can do it properly. 3. The TVs on the bus didn't work in half of the buses I've ridden. Sad really, since they show useful information such as attractions and expected arrival times to certain stops. 4. The next bus signs at Table Rock are extremely small. Not just that, the signs are misleading. Both bus stops there indicate the claim all four lines serve both stops, when in fact Green North, Blue, and Red serve the northbound stop and the Purple and Green South serve the southbound stop. They fail to indicate this, however, and that threw so many of the tourists off. With that aside, it's a decent transit system. Could be better (especially the frequency), but honestly many of the attractions you can go by walking. read more

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Top notch way to get around Niagara. Used it for the last 3 days. Most drivers are friendly. But one stands out the most. His name is Eric one of them that work for wego. Didn't get his last name but he was working night shift on the blue line. One of the nicest people we have meet. Even went out of his way to pickup my hat off the floor at a stop. Great guy thanks for the conversation. Cheers my friend. Wish you and your family all the best in the future. read more

This is a great mode of transportation to get around the Niagara Falls area on the Canada side. Two days are included on the Niagara Falls Parks Adventure pass. It is too far to walk to all the attractions on the Plus Pass. We only rode the green line out to the furtherest attractions so we can't speak to the other lines. We were very pleased with the frequency of the busses and the friendliness of the drivers. We are the type of travelers that like to park at the hotel and then walk or use the local transportation system. We find it easier than driving around in unfamiliar places. We will use the WEGO on future return visits to Niagara Falls. read more

Horrible transit system! Lousy design and operation. Left us standed on an unbelievably hot day. It's as if they don't want people to use the system-- or punish them for doing so. An embarrassing excuse for a public transit presumably meant to serve tourists. Pathetic and infuriating. read more

I did not make full use of this mode of transportation and the cold rainy weather changed my plans and so I only used the two day pass for one day. I was able to purchase a at my hotel a Wego pass for two days as it is $13.00 versus 9.00 for one day and the two days have to be consecutive and start once you use it. There are 3 bus lines, red, blue and green and I used the blue one to go to Niagara Falls. I would have liked to ride the bus lines as part of a tour but I ran out of time. read more

Was fine until July 1st, then they shut service down and likely stranded hundreds of people, because of the fireworks which, this year were also terrible as you couldn't see them through the smoke they created. IF I ever came to Niagara Falls again I would walk over using their service. Oh and the worst part is they DON'T EVEN UPDATE THE WEBSITE OR LET YOU KNOW WHAT IS HAPPENING, AND TOURISTS WILL NOT KNOW THIS. There was at least 20 people stranded at our stop alone. The APP is also terrible!!! I would give zero stars if I could. read more

The train system is absolutely horrendous. We took the train from Union Station to Niagara Falls yesterday (June 4th 2022) and had ~1h delay both ways for no apparent reason. The communication was bad, especially in the evening. I would estimate a couple hundred people had to wait for the train without a clear eta. For some reason, the announcements were unfriendly too. I absolutely love public tranport, but not like this. I hope WEGO/the train system improves so we can be less car-dependent and more eco-friendly. read more

Financially, the bus makes sense to go see the sites around the area. However, on a Saturday, we waited 45 minutes while seeing three buses pass the opposite way. Still waiting now at the bus stop... Uber is more expensive but very puntual read more

We live in Toronto but whenever we visit Niagara Falls, we use the WEGO bus service. For so many years, we took it for granted that it would always be a convenient way to get around while we were there. The bonus was their friendly bus drivers who made us feel so welcome. That opinion changed forever when we traveled to Niagara Falls on September 4, 2022. We waited hopelessly at the Niagara Falls GO/VIA Terminal, as one after another overcrowded Green Line bus came at 35 to 40-minute intervals. Each bus driver refused to allow more than 2 or 3 people to get on their buses at a time. We were shocked by how harsh and disrespectful these bus drivers were to the people waiting in line to get on the bus. If an unsuspecting person made the mistake of getting on the bus after the bus driver had announced that no one else was allowed on, this person would be rudely shouted at. Talk about making tourists feel welcomed. It took us nearly 3 hours just to get on a bus that would drop us off near Clifton Hill. Along the way, we noticed how the bus was avoiding stops along the way that had people waiting. We ended up having to walk everywhere that we had to go. The WEGO bus service was virtually nonexistent. At one point, we waited an hour for a Red Line bus and just decided to walk to our intended restaurant. While we were walking, a Red Line bus overtook us. We frantically waved our WEGO passes for the bus driver to see, and he saw us running to catch up with his bus when he stopped at the next WEGO stop. The bus driver just drove off. It is not like me to do something so objectionable, but I was so upset by this time that I flipped him the bird. I hope he saw me do that. Since we could not even trust the WEGO bus service to even get us back to the GO/VIA Terminal on time, we cut our trip short to avoid possible delays. On this day, the WEGO bus service felt like a scam. They were selling so many day passes to so many people without actually having adequate drivers and buses to support the number of passengers. These passes are not cheap, but the bus drivers were treating people as though they were trying to get on their buses for free. We felt that we did not get our money's worth because we only used our day passes twice that entire day. read more

This transit system is a JOKE. Don't ever buy it because you think it's a good deal. If it comes in your package and you are willing to take the risk of not being picked up, use it. It came in our package and found out our B&B was right on the red line so we were thrilled. We ended up taking Uber half the time because the lines were SO undependable. One of the nights, the red line driver drove by us, slowed down, and then kept driving. We waited another 30 minutes for the next bus where my husband stepped to the end of the curb and tried to wave him down. That ass hole driver WAVED BACK and kept driving. We walked up the hill to another Wego stop and got on there another 30 minutes later. WTF. One of the times a family tried to get on but discovered they got on the wrong line. One of the family members was in an electronic scooter. I don't know what this man's disability is or why he needed the scooter, but the driver sat there and glared while he tried to get off with his scooter while the man struggled to stand, and maneuver his scooter back off the bus. If he had one to begin with, he probably wasn't in a position to safely MOVE IT HIMSELF. The stops that were listed on the map were not called out on the bus by the same name printed on the map so you have to guess. My husband pulled up google maps on his phone and followed the intersections because they were called different names, and apparently WeGo will stop at regular bus stops, too, but that's not listed on their pamphlet list of stops. The whole thing was a mess. I love public transit and prefer anytime we travel - but this? It causes more frustration than efficiency. read more

Great concept, execution has lots of room for improvement. The buses are great to take people around the falls area without having to take our cars once parked. However, their website is terrible and bus locator system is totally not user friendly and unreliable. A big operation like theirs can certainly do better than this. read more

We took the bus from Niagara-on-the-Lake to the Hornblower stop in Niagara Falls and had a wonderful driver who gave us a lesson on history and had fantastic recommendations on the best way to see everything. Totally worth the money! read more

We used the bus quite a bit. Believe it or not, it is cheaper than paying for parking. The drivers were absolutely wonderful. Each driver had a few recommendations. I would suggest taking note of their suggestions as they also know about some of the unique places to visit even though they are not on the map. read more

I was really impressed with WEGO they really made things a lot simpler than it was in the past. And the price for a 24 hour pass was a great deal. Certainly eliminated a lot of walking. Glad it runs on Sunday since all the other bus lines do not. Once you figure out the score and if you save the bus time page to your phone you know exactly where the bus is at all times. http://tracker.wegoniagarafalls.com/bustime/map/displaymap.jsp Great system and the drivers are courteous and helpful. Too bad our TTC drivers can't take lessons in courtesy from these folks. Only wish they develop a free app for android this would make life a little easier. Until then the website works adequately read more

Buses are big, clean and modern. Drivers are quite rude and shout a lot. I bought the day pass at the bus terminal and later it was sold almost compulsory with the adventure pass of the Niagara Falls again. Frequencies where ok during the day but when I had to return to the bus station at 7pm there were no more wegos for going there, I ended calling an uber. I felt very dissatisfied. read more

I have never encountered such welling to please bus drivers. Very knowledgeable, helpful and multi language speaking crew. Great job!! read more

WEGO is a must if you don't want to do a crazy amount of walking or pay to park constantly. There seemed to be no shortage of buses and the wait was not that long. The price is inexpensive-and of course any time you are dealing with people, there will be rude ones, so expect that and smile! You're on vacation! read more

Cost effective transport? Definitely, but pay attention! Several of the lines only run until 9pm. And 9pm comes pretty early when you are not paying attention! The buses were clean and, generally, convenient - with clearly marked stops. read more

Awesome, Convenient Transportation on the Canadian Side of the Falls The WEGO is a public bus you can either buy a ticket to use or if you purchase the Canadian Adventure Pass the transportation will be included. Its great because the bus stops at all of the attraction type stops, through Niagara Ontario and actually goes out to the Niagara-on-the-Lake (although you will want to check the schedule on this run.) Overall it was terrific for riding around town and to all of the attractions. There were times it was busy and a full bus might pull up to a stop unable to take on more people, but there was always another one right behind it. The routes were clearly marked and the buses large, fairly modern and clean. You can walk almost everywhere except white water and niagara on the lake, but we mixed it up with bus rides as well. Easy! read more

If you decide to do this avoid the red line at all costs. It will not arrive on time and on Sunday's might not at all. It is quicker to walk then to wait for it. Plus it's so crowded with only one running at a time. read more

The worst bus service! We waited an hour for the red line bus and ended up having to walk back to our hotel. We tried to catch the Blue line at the Casino and the stop was "closed". We waited for the Blue line at Table Rock station which had a schedule telling how many minutes till the bus arrives and when the time was up...no bus came. Totally worthless!! It was faster just to walk! They should call this a "NoGo" bus!! read more

I wish we had used this more! We decided to try and walk as much as we could, that was a big mistake! We should of taken advantage of this awesome setup more read more

I rode WEGO when I was here last August 2018. When I came up here from Toronto . They have a very good transit system One price for 24 hours that is a good idea . read more

This wego was so inconvenient, the drivers are rude, they don't care if see you coming, and will drive off. They don't stop at every stop - even if they're suppose to. For somebody from NYC, I won't come back again because it was too inconvenient for me. Only the excursions are cheap due to the currency exchange, but not having a car was too inconvenient to come and waste time with half of your day being wasted to waiting for the bus. Also, most of the tourist sites are only opened from 9 AM to 4 or 5 PM. read more

My pregnant fiancé and I took the Red line bus # 5206 @1:50 pm today 8/14. I asked the driver to wait for her only ONE minute because she's pregnant and can't run , it was literally ONE minute because she was only about 20 feet away. His answer was " I am not a cab driver , I am a bus driver ". I was stunned by his response , I have never ever experienced something like that in my life before. What a HORRIBLE customer service and inhuman person. It speaks really bad about Canadian people. read more

If I could give this company a negative star I would. I'm not sure who more to be angry at, WeGo or Marriott for promoting WeGo as a "Shuttle Service". Correct me if I'm wrong, but doesn't a shuttle service take you from point A to Point B? Yeah...this is A bus service that stops at ever damn place. We went to Clifton Hill to see the sights. The ride there was fine. Had a transfer but that was ok.Heres the kicker. We had a spa appointment at 3:45 pm back at the hotel. We left Clifton Street at 3:05. 40 minutes later we STILL wernt anywhere near the hotel. My partner and I had to hop off the bus because it just kept making stop after stop after STOP. 10 block walk in 30 degree weather we finally made it back to our hotel, miserable and cold. The bus drivers are rude...they make stops on the route and just sit and made us late. This is not a SHUTTLE service, this is bus route! read more

Just to note this isn't a review of the actual service, because we never got to actually RIDE the bus. I'm guessing this transit system is the same as most other ones: never runs on time. Thankfully we were comped the passes because if I paid for it's services it would be a lot more anger in my words. I imagine residents aren't too thrilled with it either but thankfully there are plenty of other options to use, so don't feel obligated to use this thing unless you're in no rush to go anywhere. read more

The WEGO it's a nice idea but the implementation is terrible. We stayed at Niagara Falls for New Years and the wait was terrible. Their regular schedule puts the blue line at 40 minute intervals and green line at 30 minutes. In this freezing cold and wind they really needed to step up there game and add more buses. This would be a nice convenience in the summer time because you can just walk everywhere and maybe take a bus if you see one. But in the snow, sleet, windy cold of January it's just not with it, especially when there is always an Uber 4 minutes away. read more