Sad to be leaving such a poor review for Discount Tire, as I've generally had good experiences…read morehere, but this visit was extremely frustrating and worth sharing. Earlier in the week, I called to schedule an alignment and was told to ask for a specific individual when I arrived. When my appointment day came, I asked for that person and was told they weren't working that day--an immediate red flag. During check-in, I clearly stated that if an alignment was recommended, I wanted it done. I explained that Honda had recently told me I was in urgent need of one. About 15 minutes later, another associate showed me what I believed to be my vehicle's alignment readings and told me they were "really bad" and that an alignment was recommended. I agreed--although confused, since I had already approved it at check-in. Another 10 minutes passed, and the same associate returned with a different alignment sheet and casually told me that my levels "weren't actually that bad." I pointed out that Honda had said otherwise and that he had just told me the alignment was necessary. At that point, he admitted the first readings he showed me were from another customer's vehicle. This was extremely unprofessional and a significant waste of my time. Despite this, I reiterated--now for the third time--that I still wanted the alignment. Ten minutes later, I was told they couldn't perform it after all because they didn't have the required part. In total, this visit wasted nearly an hour, only to end with a recommendation to go to another shop down the street--which, ironically, charges more than the Honda dealership. I now have an alignment scheduled with Honda on Monday. This experience was especially disappointing given that my dad and I recently spent over $2,500 on new tires at this exact location. They are usually diligent, but perhaps being a Friday afternoon, the staff simply wasn't on their game. Regardless, the lack of communication and professionalism was unacceptable.

I bought new tires and wheels from here and it was not a good experience. The wheels that I ordered…read morewere not there when I arrived for my appointment, nobody called to tell me this and I ordered them weeks ago. I got different wheels which was fine and once everything was on and I was driving home my SUV started to shake very badly at highway speeds. I called them and they said that this happens 50% of the time with installs and that I would need a separate part to make the shaking stop. Weird that they didn't say this was a possibility when it happens half the time. The part they needed wasn't in stock so I had to wait another two hours for them to get it. The most frustrating part is even with this new part, the car still shakes. I will not be returning. I would rather go somewhere else and spend more money than return to a place where they can't seem to get it right. Not worth it.

Took my car here yesterday for the first time, for an oil change. Asked them to check my tire…read morebecause it had a slow leak. They repaired the tire free of charge. Nice people, fast and friendly service, and the price was right!

Have always done the right thing for a fair price. They have done all of my service since moving…read morehere five years ago. Highly recommend this to all.

I'm from California and this place saved my life. It's the day before my flight and 10 minutes…read morebefore they were about to close they saved me with my tire having a nail in it. I was scared to not make it to the airport but they graciously helped me all while they had their busy full day. I'm so appreciative of their kindness!!!! Seriously life savors.

Stopped in due to shaking shaking wheel with a recent tire change. Gentleman helped right away and…read morewas able to check the lugs and tire pressure of all four tires. We were back on the road in no time! Greatly appreciated!

Helped me out with a flat tire in a pinch, kurt was nothing but kind and professional, got me in…read moreand out of the door within 30 minutes, all while working short staffed on a busy day. Great shop!

It's great I got my vehicle in right away, Scott K. who worked on my vehicle is very knowledgeable…read moreand trustworthy. I definitely recommend him when you need anything done on your vehicle. He did a great job! My vehicle runs so much smoother after getting it worked on. Thanks Scott K. and to Kurt who works up front and was nice and helpful to.

We had a problem with our car and needed assistance. American Imports was able to service our car…read moreimmediately. They were professional, affordable, and did excellent work! We will be back for future service.

I cannot recommend this place enough. They are honest, knowledgeable, on time, and friendly. I…read moredrive 45 minutes each way just to come here. They have fair prices and a nice waiting room with coffee and snacks.

Chisago Garage & Tire (also familiarly known as Don's Garage) is the place I go to every time. I…read morehave a limited budget, I drive an old car, and I don't know much about cars except how to change the oil. Don is always great about getting to my car quickly and giving me an honest answer about the expected costs and benefits of each fix. He is great about finding the lowest-priced parts. His rates are very reasonable, but most importantly, I and my family trust him.

These guys are funny and fast. Very efficiently run. I waited like 2 minutes, I was in and out!…read more Of course standard up charges like tire rotation and filter. But these guys really seem to enjoy their jobs and work as a team which is impressive to watch. (Did I say they were funny? I enjoyed their banter back and forth!)

If you like sitting in your car for 1.5 hours... this is the place for you…read more Always under staffed and slow. Go across the street

Service request was a flat tire fix. Then I asked for a quote. The quote value is cheaper than any…read moreother I have received by $200.

THE ONLY PLACE IN MN for top notch, quality service, accurate pricing, exceptional customer…read moreservice!! Have been a Fred's customer for decades, and am back. No other mechanic or tire shops will ever compare TeSyed out Costco, lost log nuts, forgot sensors after being stuck there for 7 hours, actual pricing was hundreds more than quoted for crap tires, Tires plus, Discoung tire were also high and no other tire dealer willl do the full service of alignment. best and only place to go!!! The confidence and communication onced I walked into Fred's reminds me why I always choose them

I ordered 4 tires yesterday (12/02/2023) and scheduled an installation appointment for 12/03/2023…read more I arrived early and dropped my van off while I ran some other errands. I received a call and was informed that they now only had 2 of the 4 tires I needed. They graciously offered me 4 tires that were more expensive (classic bait and switch). I told them that I would take the more expensive tires, but wanted free installation. The tech told me he would check with the manager. After a long time on hold he came back and politely apologized for the delay in getting back to me, but now they didn't even have the more expensive tires for me to buy. HMMMMmmm. I see a very poorly run tire shop. Taking my business to a local small business, hopefully I will be treated better!

Just aggravated they won't do an oil change for an RV. The bay is plenty big enough and the engine…read moreis no different than an E-450. I even offered to pay extra. Maybe management will read this and decide they could use the business. They had no oil change customers when I arrived. The bay was wide open...

Very quality service and fair rates. The staff was professional, honest, and kept me updated…read morethroughout the whole process. My car looks brand new again. Would definitely recommend to anyone needing auto body work.

Service provided was a standard oil change and tire rotation…read more Price: With the coupon available on the website, the cost of a synthetic blend oil change was good. $23-$28 range. No surprises about shop or disposal fees, etc. Staff: Everyone seemed very professional, no shop guys leaning on a hoist talking. Shop employees were very polite when returning keys and letting you know when the job was complete. Facility: Plenty of seating, a TV, magazines etc. Clean lobby. Schedule: My only complaint. I had an appointment and the service took 1.5 hours to complete. A little long for an oil change. I would accept that on a walk-in service where they are squeezing you in but not on something scheduled. I will give them another try for sure but will probably drop the vehicle off and pick it up later.