THE BEST VET EVER!!!! We wouldn't trust anyone else with our fur babies. From the moment you walk in, the entire staff is so loving, kind, and truly cares about every animal like their own. Dr. Martinez is simply the best--knowledgeable, compassionate, and always goes above and beyond. We're so grateful to have found such an amazing vet! Highly recommend! read more

St. Francis Animal Clinic - Veterinarians Near Me - Miami, Florida

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Good prices and good care for my pets, when my dogs get sick this people accept my visit without an appointment and saw my dogs and actually cure them in different occasions and with always a good price. read more

Really great place. Came here w my cat bc he had a UTI. They were able to get us in same day and the wait time wasn't bad at all. They are able to do scans if necessary and the staff and the Dr are amazing. Highly recommend and I'll definitely be back with my fur babies. Hopefully not for an emergency. ‍ read more

What an absolute pleasure it's been to go to this Vet! The Clinic staff and their receptionist are incredible. It was very easy to schedule an appointment, wait time was great, excellent customer service, and the clinic was very clean and organized. I have dogs and a cat and we had excellent care when we took puppies in for their first vaccines. We have been to many other Clinics and Vets and I have never had such a great experience with such incredible customer service. We will definitely be back, Thank you! read more

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St. Francis Vet es, sin duda, la mejor clínica veterinaria en la que he estado. Desde el momento en que entré, sentí la calidez, la compasión y el profesionalismo de todo el personal. Cada persona allí trata a uno y a su mascota como si fueran de su propia familia. Mi perro se sentia mal y yo estaba llena de preocupación, pero gracias a su cuidado excepcional, su conocimiento y su dedicación, mi pequeño está mucho mejor hoy. Todo el staff fue paciente, amable y me explicaron todo con claridad, dándome confianza y tranquilidad. Estaré eternamente agradecida con St. Francis Vet. Gracias de todo corazón por devolverle la salud a mi perro y por ser un equipo tan maravilloso. Realmente son una bendición para cada mascota y dueño que pasa por sus puertas. Muchas gracias Ulises y Alexis por todo! read more

Dr. Martínez & staff provide outstanding care to all patients. His knowledge & compassion are greatly appreciated. read more

St. Francis Animal Clinic - Nebi - Veterinarians Near Me - Miami, Florida

I had an appointment with my dog today and I just want to say the place was lovely and clean. Everyone was very nice and I'm having trouble understanding some of the negative reviews I've seen! I'm glad I didn't go by the reviews because Dr Martinez and his staff were very nice and helpful and I would highly recommend them read more

We are so very happy that our beloved babies found this incredible team. Dr. Martinez Ann his amazing team: Daniella, Joseph and Carlos are such great professionals. They are knowledgeable, kind, courteous and compassionate. They are a real treasure and they make us like we are visiting extended family whenever we go. Thank you so much for everything you do every day and for making us feel so comfortable and so happy every time we go. read more

If you truly care for your fur babies and do not care to spend a little extra, I urge you to go to a place where they are genuinely compassionate and caring: Calusa Crossing Animal Clinic located at 12801 SW 134th Ct, Miami, FL 33186. Phone (305) 234-1044. Make an appointment to see Dr. Steve Woodby or Dr. Karen Ashby. http://www.calusacrossinganimalhospital.com/ (READ MY REVIEW for Calusa Crossing Animal Hospital) This review is long overdue... I'll start with St. Francis Animal Clinic's joke of a mission statement taken directly from their website, "Our mission is making sure that both the client and the patient feel at home. We will treat your pet as if it were one of our own." We transferred our three Chihuahuas to this place over from Banfield because we needed a veterinarian who was nearby since we had just moved. Dr. Martinez came highly recommended. We dealt with him for 10 regrettable years. His staff was nice, especially the nurse. The waiting area and rooms were clean, the entire office is pretty small, prices were low and as the years went by, their prices started to increase. Dr. Martinez is a different story. No bedside manner, never a smile, and the only thing he cared about was obviously to squeeze the most money out of his clients. Oh, yeah and he lacks the two pillars of emotional intelligence: empathy and people skills. I'm not sure why or how he's still in business. Throughout the years, my three pups started to develop heart conditions. The oldest one, 13 years old, began having kidney failure, his heart became enlarged, it was hard for him to breathe, he couldn't walk on his own anymore and had to be carried outside for his necessities because he was too weak. We brought him in and the doctor said there was nothing else he could do for him, so our boy was euthanized that same day, the day before Thanksgiving. It was a heart-breaking moment for us. It was our first time losing one of our babies. It was hard letting him go, but we knew he was suffering too much. We cried so much as we're saying our goodbyes to our boy, but felt incredibly rushed by the doctor. I understand he only have too many waiting rooms and probably had other patients to see, but there was not a single moment of privacy to mourn our boy. That was when his true colors showed: he lacked compassion. There was no sense of respect and understanding. Exactly fourteen days later, our 12-year-old had to be put down as well. Her heart wasn't pumping enough blood and oxygen. She kept collapsing and would stop breathing. We took her to Dr. Martinez immediately, and the same thing was said, that there was nothing else he could do for her. So, we had a rushed goodbye yet again, but this time inside the back area where they keep the rest of the animals in cages. Very awkward. My third baby, age 10, began exhibiting similar symptoms of heart failure. Dr. Martinez put him on all kinds of medications, they would work, but only temporarily. My boy started getting worse and there were no more treatment options provided by Dr. Martinez. It looked as if my last baby was about to suffer the same fate as his two siblings. Luckily as destiny would have it, I met someone and she recommended that I obtain a second opinion from her veterinarian, Dr. Steven Woodby. We brought him in for a visit and Dr. Woodby examined him and immediately put my boy on few different medications. Within a few days my baby began acting like a puppy with newfound energy and playfulness that we had not seen in quite a while. This treatment extended his life for over two years. Dr. Woodby never gave up on him and I am forever grateful for that. read more

Have brought many cats and dogs over the years and never had a bad experience. Easy to call and make an appointment, even if sometimes it has to be same day. Nothing but love for the staff. read more

Don't take your pet there .. They only concern is to charge your card ! They know you will pay because you Love your baby ... they are running out with they little credit card charger and than the only time to see them ! And they are quick to to that -No information about the surgery, no after call how it was going --No post operation instructions.. you literally don't know what to do after - you get to call to found out more info about the following procedures -however you try to go back to change bandage.. I waited 3 hours .. they didn't even saw my dog I had to leave... or remove stitches ? they kept my Dog again for hours without to do anything!!!!!!! The last time the receptionist suggested me to go to my regular vet to remove his stitches after I was already waited hours front of the door ... and I actually payed them they are supposed to do it They keep your pet for hours without doing anything no calls , no communication!!!!! Even when they see you standing outside the window they don't care .. I can't understand how you can't ignore a person waiting at your glass door for hours.. In every place you are able to talk to your Dr .. regardless Covid.. they are just keeping that an excuse not to talk to you or see you ! Very sad ! read more

I have been bringing my dogs here for last 6 years. Dr Martinez and all people working here are very nice and they really care about the animals. They are doing the best to help my dogs. I would not go anywhere else. read more

We had been taking our Rottweiler since she was a puppy, she's 2 now. Like any dog, she had apprehensions when it comes to the vet since she knows this person inflicts pain on her (shots/rectal temperature). As she got bigger, he seemed a little less inclined and honestly uncomfortable treating her. She is not and has never been an aggressive dog, and she is also well trained. She loves everyone else there and has never had an issue with anybody else or any other dogs. We have been asked to muzzle her, and we have obliged. Put her up on the table , and we are obliged. Mind you, she is 95 lbs now. Today, we scheduled her for her annual rabies shot, and the treatment we received was disgusting from the vet, not the staff. She was muzzled and on the table and already cowarding away from him, knowing what was coming. He got loud and told us she was being aggressive when all you could see in her was fear. He Wanted us to sedate her for his convenience, and we refused. At this point he got aggressive and said we had to find someone else and kicked us out. The staff heard everything and apologized. We have taken our dog to the groomers, had dog sitters, and not a single person has had an issue with her. The fact that she was obviously terrified of him and he called her aggressive let's me know he really doesn't understand dogs and their behaviors. If he feels like like he's not physically capable,he should've said so, and we would've understood and found someone else. The treatment of our dog and ourselves received today was absolutely disgusting and unacceptable. Beware if you have big dogs, because I'm sure he's really picky on the dogs he wants to see and feels comfortable with. If I could give negative stars, I would. read more

We've been coming to Dr. Martinez for 15 years and he calls it as it is. This is a family owned business who truly care for the animals and not money driven like many other places around. We highly recommend Dr. Martinez and his staff. read more

Neighbor vet. Bilingual services. Dr. Martinez is veRy kind to both his four legged patients and their oWners. Since living in this neighborhood, I have had four dogs, and all four have been his patients. His office staff is very nice and they are quite helpful in keeping all of the medical records up-to-date. They normally send out a reminder postcard one month prior to whenever your pet needs either a vaccine shot or some other visit. I find the pricing to be quite reasonable. There's ample parking in the front as it is located in the shopping strip near a UPS store. But I like best about this place is their friendly service and the fact that if you truly do have an emergency, they will make every effort to accommodate you on their schedule. read more

St. Francis Animal Clinic - Happy dog at the vet! - Veterinarians Near Me - Miami, Florida

I honestly love this vet office . The employees are very caring , you can tell they truly care for pets. The prices are great . The customer service is excellent, the treatment with the pets is wonderful. They have been able to also fix my two pups issues and resolve it to the end. The front desk representative is very nice , the doctor , the medical assistance for doctor are extra caring. read more

To start, I'd like to say that this business owes me me a few stars. The nightmare starts like this: 20 years ago, I took our first family dog, Max, to St. Francis Animal Clinic. It was affordable and near our home. Fast forward 13 years and many vet trips later, Max returned one last time to be put to sleep. I continued to bring my other cats and dogs because there were no problems. One day, our cat Norman, was roughly shoved back into his cage. Another day, our dog Zulu was told he was hated by Dr. Martinez! My daughter had witnessed these events and I didn't listen so we continued to go. March 29, 2018: our dogs are missing. A week later, April 5, I received a call. Two women that had found our dogs, stumbled across our lost dogs flyer & kindly informed us that they took them to Dr. Martinez - THE SAME DAY THEY WENT MISSING. Dr. Martinez said the chip (that he had placed in our dog Zulu a few years back) was for a rescue dog from another client of his - let's call her Wendy. When I showed up to the clinic on Friday, they said they would notify Wendy, the woman who they gave our pups to. The only valuable staff member, a red headed woman, told me that she recognized my dogs but couldn't remember the names to search the files. We had been there this year in January for a surgery for Zulu and March for Jasper & Maya's rabies shots. A whole day of stalling and 1 hour before the clinic closed, I had to call the police. They refused to let us speak to Wendy or give us any information on where they were!!! The secretary gave me an email and rescue name when we told her the cops were on the way. I stepped out because I found a phone number linked to the email & decided to call. To my surprise, the secretary closed early that evening when I stepped out. Of course. I stayed on the phone for an hour learning about the lies Dr. Martinez told and the adventure my dogs had gone on. From Miami, to Ft. Lauderdale, to Daytona, to Apopka - all in one week. Dr. Martinez fed rescues stories saying our dogs had been neglected, beaten, and on the verge of death. He also said that we hadn't been there in years. Where did all these receipts and prescription medicine bottles from their clinic come from then? Long story short, after a 4 hour drive & $800+ in animal hospital bills for food, shots, tests, etc. later, our dogs are finally on their (4 hour drive) way home. Do yourself the favor and save yourself from the stress - GO SOMEWHERE ELSE. The end. read more

This vet practice is amazing. I relocated to another state and still come down here for my pug's visits. From the vet himself to all of the staff, they're all amazing. They care so much for the animals and are compassionate and treat the animals with so much kindness, love and respect. They're also patient with the pet parents. They explain everything and their willingness to help is unmatched. I recommend this practice to everyone who has a furry friend. The only vet I would trust for my little pug and any animal I have in the future. If you visit this vet, you will know instantly that you are in the right place and you won't want to go anywhere else. read more

After my last vet erroneously gave my dog a death sentence almost 2 years ago, I searched far and wide for a second opinion and stumbled onto St Francis... Best thing I ever did was to switch over to them! The office is clean, there's never a long wait, and the vet is VERY knowledgeable. He gave my dog a clean bill of health, and fixed my kitten's broken hip. I did some research on how much the hip surgery was going to cost, and everywhere I found online said somewhere along the line of $1500. STEEP. Well, St Francis did an amazing job at a third of the price! I'd never let anyone else take care of my 4 "children" now that I have such a wonderful vet! read more

I go here for my two dogs. Never had a problem. Vet saved my dog's life and his prices are not that bad. Only downside , the wAiting room is a bit small. But overall good service . read more

alright! so this review is mainly for the staff, as I haven't visited the vet yet. I read both Mia's and Ana Cristina's reviews here, and was convinced to try them. I've dealt with so many unsavoury vets in the past, docs that manhandle and roughly treat my babies, that I want to find something better!! I called today, and the girl that assisted me was SUPER nice. She answered all my questions thoroughly and knowledgeably, she was very patient and very sweet. I wish I'd caught her name! The prices seem VERY reasonable, and as soon as I get my two new kittens in, I'll update you guys on the doc!! read more

I was visiting family when my dog got sick, and I am so glad I found this place. Dr. Martinez is very professional, careful, and thorough - he found a pre-existing condition that must have been in my dog for months, something my usual vet obviously had missed. His staff was all very friendly, and I really felt like my dog was in good hands. In addition, they called me to check up on my dog after our visit, and even sent us a thank you postcard for coming in! I felt like the cost of care was very reasonable, especially for the care that we received, probably the best vet my dog and I have ever experienced. (I'm one of those picky people who try out a number of vets to find a good one) read more

Unfortunately, the vet had a mishap today and tried to charge us for his mistake. We bring our Chihuahua here and have usually received good service. Last time she had her rabies shot, she had a very bad allergic reaction. She was due for another this year and she was given her shot and left home. As soon as my mother reached the house, the dog had a very bad allergy reaction to the vaccine. She had to rush back to the vet in fear of our dog's life as she was swelling very quickly and was having trouble breathing. Once there, she asked why no one had looked at her chart to know that she had an allergic reaction last time (something that a vet SHOULD be sure to look for and make adjustments accordingly to not risk her life) and they simply said "she had a few vaccines last time so who knows what she was allergic to" then proceeded to try to charge $45 for a shot for the allergic reaction! I completely understand mistakes can be made - we are human and he was probably rushing, but as a reputable business they should own up to that mistake and not try to take more money from their clients based on their own mistake - It's called good customer service which was not received. Beware of bringing your pets here and trusting that they are being thorough. read more

this man : hector c. martinez should not be called a veterinary doctor. i will rate him with "hell" stars. this man is unethical, not compassionate, money-maker, unprofessional, a disgrace for the animal kingdom. the doctor's oath is : "do not harm". this man hector c. martinez is all about money $$$$$$. i wonder if he has the mental capacities to continue with veterinary practice. you can tell he is severely handicap by looking at his hands. i took my sick feline angel (cat) and he was mis-diagnosed and badly treated by this man. i had to rush my baby angel to a pet hospital for treatment to save his life and thanks god he was saved by a wonderful vet doctor. (i had to spent a lot of money for my cat hospital and surgery.). my cat is only 4 years old and only had urinary blockeage. please: if you love your pets take them to a good , caring, ethical, honest, compassionate veterinarian. read online reviews . it is wise to learn from other people's experiences. and for hector c. martinez: i pray that justice will be served and you will pay for all the harm you are causing to our baby angels : our dear pets. we are their voices to save and protect them. our pets are our loving spiritual family. our blessed companions sent by god. read more

Took my pup in cause his ear was bugging him. What a great staff! I was a little afraid that it was going to be expensive but they were very reasonable, the vet even clipped his nails. I've found my pups doc! read more

They have great service and are very caring. We took my dog here his whole life (16 human years) and we brought my cat as well. The doctor remembered my dog every time we came in (even if it was only once a year). When my dog was older and got sick, the doctor was very compassionate and let us say goodbye to him. He did the same when my cat got sick. Overall they are very caring and genuine. read more

This vet saved our dog's life a while back. He is honest up front and a professional. Thank you

Been going to st francis for over 15 years, and can wholeheartly say they are second to none!

I have two dogs and one cat and I have been taking them here for 10 years. Not only the people that work there are super genuine and professional, but the Doctor is one of a kind. It's a small family clinic with a huge heart. Its very affordable and its quality service. I went in because one of my dogs was throwing up and within a day my dog was back to its old self. The Doctor called me the day after to check up on him, which I though was super thoughtful. I had another cat that passed away 5 years ago and even though the process of putting down an animal is hard (specially since it had cancer that was spread through out the whole body), they offered me water, tissues and words of support. They even sent me a sympathy card signed by all the employees that knew my cat Molly. I totally recommend! read more

St. Francis Animal Clinic - My two healthy dogs!!! - Veterinarians Near Me - Miami, Florida

If i could give no stars I would. Dr. Martinez did not show the least bit interest in helping our very sick cat. He's an older cat and for the first time got very ill. Instead of showing compassion, Dr. Martinez basically said, he's old so you should just put him down! That was after charging $400 for test that "didn't result with anything wrong"! How can that be. Beware taking your elderly pets here. It's easier for Dr. Martinez to put them down and not deal with them than to actually try to help them. read more

Dr. Martinez and the staff at St. Francis have been wonderful for all of my pets. The staff is always friendly and helpful and Dr. Martinez has an incredible bedside manner and has taken very very good care of three dogs and more than a few of my cats. He's very compassionate and most of all knowledgeable in his field. Very grateful for all they have done for my little family. If you need a vet in Kendal or West Kendall or anywhere in South Dade for that matter, I can highly recommend St. Francis animal clinic. read more

I visited the clinic back in June and all I have to say nothing but good things, starting from the front desk person who showed concerns and love on my dog right away, she notice that my dog was in pain due to an ACL PROBLEM. My regular vet was charging me an arm and a leg for the surgery (ACL. Anterior cruciate ligament) and someone recommend Dr. Martinez which we are very thankful for the care and love he put on my dog and pocket release on us. Thanks to them my dog is doing great. We are Definitely keeping Dr. Martinez and his staff as our favorite Vet. Clinic. I highly recommend Dr. Martinez and his staff for the care of your animal. read more

I have been taking my cat here for 2 years along with my cousins animals and Dr. Martinez is awesome! He is very knowledgeable and gets things done quickly. The prices are extremely reasonable compared to other places. The staff is always so helpful and friendly, awesome place! highly recommend!! read more

Girl named Melissa that works the front desk is a complete air head. Was on the phone with her for all of 5 minutes asking questions on vaccines and it sounded like she just started working yesterday. (Maybe she did who knows) read more

Yeah as far as Saint Francis Animal Clinic if there's something seriously wrong with your animal do not bring them there I brought my cat there they assumed it was a cyst on his nose and by his eye they did not file protocol and do an x-ray they cut into it he was dead in the morning I gave him $100 deposit they refused to give me any money back when I went to pick my cat's body up my cat was only 6 years old if they had done an x-ray they would have known it was a cancerous tumor the staff was nice but they weren't very nice when I went in and told them that they did not follow protocol and do an x-ray at least if they had done an x-ray I would have had the opertunity to put him to sleep and hold him I have them a 100.00 deposit on Monday TUES morning he had passed I picked up his body thurs, frozen and b uried my baby also they blatantly refused to give me any of the deposit back even though they KILLED MY CAT read more