This review is due to a cumulation of bad experiences at this location but today took the cake. I placed an order through the app for 2 bagels and an iced coffee, nothing that really has to be "made". I get there at the pickup time but the drive thru line was taking a long time so no worries I just went in to pick up. I go up to the counter (no one in front of me) and an associate, manager and I assume another associate, in a bonnet and slides, are talking amongst themselves, no one acknowledges that I'm at the counter. I waited 8 minutes before the associate comes over to assist me. She was nice when she did but she informed me my order still wasn't ready, (we're abt 15 min past the pick up time) but she would have them make it. It still took them another 6-7min for them to slice and toast my 2 bagels. This location is the most unprofessional, unorganized Panera and it blew my mind that the manager allowed the lady with the bonnet and slides to remain behind the counter, idk if she was making herself food or assisting with orders but it was unprofessional and a safety concern from a work perspective. Please, do better. read more

Ordering kiosks allows you to order and pickup with almost no human interaction What is this world coming to read more

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St. Louis Bread Co/Panera is not the same... Their prices have skyrocketed and the portions have shrunk. I spent a ridiculous amount for a bread bowl soup, which they were out of bread bowls. They offered me another soup for my inconvenience. I ordered the bacon chicken rancher for my husband. The sandwich didn't have enough to cover the hard loaf that they serve it on. This experience was so disappointing that I'm not sure if I will ever return. I can purchase their soup from the grocery store and it would be enough for two meals. Their drive thru takes forever, even when you have an app order. read more

St. Louis Bread - French onion and Broccoli cheddar soup ($8.88 verse $5.94) - Sandwiches Near Me - Florissant, Missouri

Here's what you can improve - communication. I placed an order online at 11:55am with a 12:45pm pickup time. It wasn't until 12:48pm that I was notified, while standing in the store talking with a supervisor, that my order is delayed. It wasn't until 1:16pm that my order was ready. The staff's attitude, was indifferent...one of the female staff members with colorful hair... kept missing pronouncing my name...and got frustrated when I kept correcting her. They claim to have ran out of bread bowls and bread. My order is not correct and to deal with my issues...I'm forced to make a negative review. It just seems like the online system takes a backseat to in person orders. But all of this could have been avoided with a simple before 12:48pm, (we are sorry for the delay....) read more

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I received a gift card so I decided to try this franchise again hoping it would be better than the last. Parking lot is ample but very busy with curbside and drive through action. Restaurant is very clean and clear of clutter, plenty of indoor and outdoor seating. Staff was friendly . Food prep was pretty quick. I ordered small Greek salad with chicken, small broccoli and cheese soup, pomegranate hibiscus tea and kettle chips. The meal was just ok. Salad had too much dressing which made it soggy and tart and the soup was a tad bit watery and warm not hot. Tea was ok and kettle chips were fine. I don't have to come back but I would give this meal a 6/10. read more

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If I could give zero stars I would. First things first as everyone else said the drive thru is slow af , Secondly i ordered a small mango smoothie It smelled like cow poop read more

I stopped eating here due to the order always being inconsistent and incorrect. More on, Panera's is alway out of something! Lemon drop cookies or can't make a particular item. I visited on Friday for lunch. My favorite go to is the pick two. I normally choose the Greek salad with chicken and broccoli cheddar soup. With a green tea and a lemon drop cookie! The lemon drop is like heaven! It tastes wonderful intense lemon flavor with a little powdered sugar! It's softer in some spots - but not too hard. The cookie is a great value , for the cost of the cookie. Today , I ordered three pick twos!! The restaurant couldn't make the strawberry poppyseed salad, they were out of the ingredients! Bummer my dad got the Apple Fuji salad and was not impressed. Surprisingly, the orders were correct, and everything was in the bag!! read more

St. Louis Bread - Sandwiches Near Me - Florissant, Missouri

The young lady Miss Danae does an amazing job anytime she is on the job. Always making amazing sandwiches with what seems like love, extremely patient and polite with me when i needed an adjustment for my sandwich. Overall 10/10 experience. I will be back as long as she is making my food!!!! read more

Slow as fuck. Been sitting in drive thru for 24 minutes. Thing is, this is faster than going inside.

I don't know what it is about chain restaurants in Florissant but they all underwhelm. Today was the day I had enough. I will start with Bread Co. My family and I came here for breakfast. We ordered the bacon sandwiches, one on brioche and the other on ciabatta. The sandwiches we received looked NOTHING like what they show on the website. I get it, those photos are dressed up to make the food look extra appealing, but that does not justify the disgraceful sandwiches we received. You can't even see the bacon upon unwrapping the sandwich and when you remove the bread, it's these flimsy pieces of swine that don't resemble the thick cut bacon on the menu. For $6.19 or more a sandwich your consumers deserve better. My other gripe, which is also indicative of all Florissant area fast food chains, is the below average customer service received. Two of us were waiting at the rapid pick up for our orders. The employee making the orders walks the bag between us and sets it on the shelf. Good customer service would be calling out the name on the order and hand delivering it to one of us. It's little things like that that show appreciation to customers for the business we are providing to you. Unfortunately, I will not return if this is the product and service I pay for. read more

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The food was fresh and hot. The chicken was not dried out. Sauce on the flatbread was flavorful and rich. But not overbearing in taste. read more

St. Louis Bread - Pepperoni flatbread and chicken sandwich - Sandwiches Near Me - Florissant, Missouri

Was in the area and decided to sit down and eat breakfast. Ordered the bacon egg and cheese to find burnt bacon. I was hungry and didnt feel like waiting for another sandwich so I just took it up to the mgr Amanda telling her I wasnt looking for anything other than to show her what was coming from the kitchen. She stares at it for a few secs and then asks "They gave you a half sandwich?" ........ ................................................................................................................... Some ppl just aren't cut out to be in management. So I politely tell her I ate what's missing and reiterated I was just showing her the state of the bacon. Then she counters thats how its always cooked. So I told her I've NEVER had it like that before, she shruggedand walked away. Have to add as long as I've been going to Panera Bread and at multiple locations I've never had an issue except at this location. I think i'll just stop visiting. read more

St. Louis Bread - Fresh well cooked bacon - Sandwiches Near Me - Florissant, Missouri

Food: 3 Stars Service: 4 Stars I'm here on a regular basis for lunch due to it's convenient location. It's never so busy that I can't find a place to sit and dine, which is one of the reasons why I choose to come here. What works: - Super friendly employees at the front. They greet everyone with a huge smile and do their best to make your experience with them a pleasant one. - Seating is always available. Even during their lunch rush, I've never encountered a time where I couldn't find a place to sit and dine. What doesn't: - They don't always have ingredients on hand. Especially over the last year, the specific type of bread for my sandwiches (focaccia) is unavailable or they may be out of arugula, kale, or some other green. - They don't have kiosks to order from. I like ordering from the kiosks because I can immediately see what is available, what they're out of, and what options I have to build on my sandwiches and salads. read more

Enjoyed my dinner here. I came in after work ; wanted to have a quick sit down bite to eat. My food was delicious and the staff were very friendly . Great place for a quick bite. read more

St. Louis Bread - Sandwiches Near Me - Florissant, Missouri

I stop by this Bread Co at least once a week for either breakfast or lunch since it is so close to my office. Every visit is different. Sometimes good, sometimes bad. It is always faster to go through the drive-thru. Even if the line is 10 cars long and wrapping around the building and you think you can get through the line inside faster, think again. Going inside always results in an 20 person line to the door with only one register open. Assuming the person in front of you in the drive-thru isn't ordering for the whole office, you can usually get through in 5 minutes. As soon as I get to the window, I make my payment and my food is ready to go. I never have to sit at the window for more than 30 seconds. For the "rapid pick up," there is a designated 5 minute parking spot closest to the door. My first experience here, I walked in and my food was ready on the shelf. The 2nd time I tried the rapid pick up for just one bagel, my order was not ready. After standing for 5 minutes by the shelf waiting for it to magically appear, I finally cut in line (the 20 person long line) and asked for my order to be prepared. The cashier prepared my order immediately with no questions asked (and without verifying the validity of my request). I won't stop going here since I love the food, but I'm certainly not going here expecting to be in and out in a reasonable amount of time. The cashiers are always friendly (and blissfully unaware of how long the lines are). read more

Like it here. But I don't really enjoy the prices. They have good fresh great tasting food, not awesome but good taste. They are just a bit to pricey now days with the competition out there, however, they have a few dishes they can do really well like Broccoli Cheddar soup, hard to beat. read more

St. Louis Bread - Good grilled cheese. - Sandwiches Near Me - Florissant, Missouri

I mean the foods good but I was in the drive through for over half an hour, and when I arrived there was only one person at the window. Workers weren't the friendliest either. read more

This store is run by the most unprofessional people ever. Panera should be ashamed by the people working here. Two thumbs down. Close this dump and fire these incompetents. I'll wait 30 minutes in the drive through to not be able to order because Caresha and her baby daddy are having a baby day. read more

Went there today to order two salads. Walked up to counter to order, was told it would be a few minutes before they could take my order. After waiting about ten minutes, manager stated I would have to place order at kiosk. I couldn't use kiosk because I only had cash to pay for my order. It would have taken manager about 30 seconds to place my order. Unbelievable!! This location aways has very poor customer service. Never have had any problems from other locations. Usually when you approach counter at this location, cashier just looks at you, never acknowledging you. never asking may I help you. I think the Panera corporation should take a hard look at this location, either may necessary improvements or close it down. Some of the worst customer service I ever experience. read more

Bread extremely hard & thick. Bland no flavor. 3 stars because Broccoli cheddar soup was good, & hearty. read more

St. Louis Bread - Chicken avocado melt - Sandwiches Near Me - Florissant, Missouri

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Called to cancel my delivery order and they would not cancel it. Manager was extremely rude on the phone and said he didn't care if my food was cold he was not refunding me the money. read more

St Louis Bread has a delicious Chi Tea Latte and a good price. I also like the squash soup. So delicious. The chicken salad sandwich is very good. read more

First off i waited 10 minutes in the drive thru with only one person in front of me. Whatever i get it's dinner time. I get up to order, i have to wait again, i start to order and they are out of bread, how are you Panera BREAD and out of bread??? I don't understand. Whatever. I get to the window, the workers were RUDE as HELL! They hand me my food and then my drink and just close the window.. no have a great night, no thank you, no nothing, just closed the window. I ordered a pick 2 and got mac n cheese and a CHICKEN caesar salad and a bowl of chicken noodle. I got home and there is no chicken in my salad.. so i paid for the chicken caesar, but just got a caesar. I come here all the time, being i work just down the street, and this isn't the first time i've been less than impressed. I will start making the extra 5 minute drive and going to the St. Charles one! read more

Food is always good. Got food hot and cold food cold. Oatmeal cookies are delicious as a dessert. I usually get the 1/2 sandwich and soup and it always passes the test. No complaints here. read more

First off the portions have gotten smaller and prices went up. I am disappointed time and time again- they always have a long wait, constantly out of items and often order is missing something or has a wrong item. Very disappointing read more

The last manager with the curly hair is amazing. She is so sweet and she always goes above and beyond when we order food here! We need more people like her read more

I needed a quick dinner and didn't feel like cooking. Bread Co to the rescue. The pick two menu is my favorite option because I can be good and bad all at the same time. I have a weakness for the fuji apple chicken salad and the Mac n cheese. Add an apple, green tea plus a gluten conscious cookie and I'm satisfied. I'll be back! read more

Terrible service. Waited at the window for 15 mins to order even thought nobody in front of me in line. Did not have what I wanted then gave me an iced tea so strong it was black and I had to throw it out. read more

I don't understand the purpose of rapid pickup when my order does not come out at the time it's suppose to be done. An take I paid $11. 59 for a meal that is not worth it. I asked the manager if this is what it's suppose to look like and the answer wasn't satisfying. You guys are legit robbing people for a bowl of rice. read more

St. Louis Bread - I have paid cheaper for more food at panda express. This is certainly not worth what you guys are selling it for - Sandwiches Near Me - Florissant, Missouri

Lower your expectations of what you normally expect for St. Louis Bread Co AKA Panera when you come to this location. Slow service , ice machine not functioning good properly (literally sludge ice). Ordered a drink to get iced tea and the iced tea was like water, no flavor of tea whatsoever. Went to get money back for the drink since I just ended up getting water. The place is super dirty and needs a huge remodel to booths, booth backs and need paint and replacement of several town up furniture pieces. Very run down, and unkempt. No one who works here seems to care about anything. Ordered a frontera chicken and the cheese was not even melted. Ordered a salad with both dressings on the side and dressing came in it. WTH. read more

I have been going to this Breadco since they opened. Went this morning about 9:25 am. i know it is Sunday and they are busy. Ordered one dozen bagels, cream cheese which was so runny it was like water, and a ceasar salad which I wanted some extra croutons, Wanted the bagels bread cut but was told they were too busy to do it. Couldn't get extra croutons so they figured I didn't want the salad and never put it in the bag but I paid for it had to get back in line to get the salad. I was just about ready to tell them what they could do with the order. read more

Every time I go to this location they're out of something, whether it be bread, pastries or avocado. They never have a complete meal. Also the past few times including today I have ordered a meal (Baja bowl) that shouldn't have chicken (I'm vegetarian) and the meal has chicken on it!! Of course I could bring the meal back and ask them to replace it but if I order on the app and pay for a bowl that is clearly cheaper because it doesn't have chicken you would think that they would do it correctly the first time. Save your time and go to the Bread Co. on St. Charles Rock Road. read more

I called this location from California to have a "birthday lunch" delivered to my sister, and asked them to write a note for me as well. This team went above and beyond, and I couldn't be more grateful! I dealt with Josh (General Manager,) and Raven. My sister was ecstatic! Thank y'all so much!!! read more

St. Louis Bread - Sandwiches Near Me - Florissant, Missouri

This is absolutely the worst Panera Bread. Half the staff is great and the the other half provides the very worst customer service. They're always out of the basics (I.e., coffee). The coffee pots are always empty. Large orders appear to never be prepared for the customers on time. I've watched two different customers come in for their large pre-orders and We're told they would have to wait another 30 minutes for the order to be prepared. I could go on and on but I think you get the point. read more

I love this place. The food is always fresh and they have great service. They also follow Covid restrictions.

Frontega Chicken, Broccoli Cheddar Soup... nothing else to say! I'm a regular!

HORRIBLE EXPERIENCE I ordered a salad to find a dead ROACH in my food. The manager Zaharak did not want to give me her name which I had to receive from an employee. I did NOT get a refund for my food. Management is horrible and HR needs to be contacted immediately. read more

St. Louis Bread - Sandwiches Near Me - Florissant, Missouri

Never again. Ordered 2 sandwiches and the thin, single layer of meat didn't cover the bread. Said no tomatoes and got tomatoes. French onion soup was brown water with some onions in it. No croutons or cheese. Yuk. Pecan pastry was seriously stale. I was hoping MO locations hadn't deteriorated as CO ones have. Wrong. And the price was high considering the poor quality and lack of protein. read more

Walked in during lunch rush didn't wait more than 5 minutes to place my order got my food almost immediately I was there alone with my three-year-old daughter and we enjoyed lunch and peace and quiet it was delicious and nutritious! Ann spelled my name right without me telling her which nobody ever does! This location is very close to my house and is clean and friendly. read more

St. Louis Bread - Sandwiches Near Me - Florissant, Missouri

Never has enough employees on staff to properly serve customers. Additionally always very unprofessional. Panera seriously needs to come review the management of this location. read more