I've had problems with this dentist, they may have switched names around but, her husband dose…read moreexcessive work at one time, leveling your bite off. Root canal the wrong tooth. Left me in pain for years, thanks for not listening, moving my 6 month appointment, bame me for ware, and charge me an arm and a leg. Insurance never covers half of what they get approved.

Sam was great at making sure my teeth sensitivites were addressed while I was getting my cleaning …read more Love the staff

Disclaimer: The dentist was very nice and competent. The office staff and office manager especially…read moreare horrible and rude. I first went here five years ago and liked the dentist so would get my routine cleanings and work done despite the rude staff. A big thing I did with them was get a mouth guard for my teeth grinding and pain. When you do a service here you pay directly after, they do not send it to your home for billing. So inquired before the mold was done if it was covered and it was at 80%. I received the mold and paid my bill. I went back a couple more times for a cleaning before the office said they don't take my insurance and I ended up moving states anyway so no big deal. I moved twice since seeing them and had mail forwarding for years and did not change my phone number or email. 4 years later I get an email from a collection agency claiming I owe almost $500 for an outstanding bill. I'm confused because it's been 4 years and have not received any notice. When I call the office manger Christine she starts out very rude and dismissive and says that I was notified and that the insurance would have sent me an explanation of benefits saying my original claim for the guard was denied and I need to pay. I state that I have not been contacted and asked why it was denied she claims she does not know and I could call the insurance company. I call my insurance and they state they sent the dentist a claim why it was denied because they didn't state my condition and all they needed was to resubmit (sent from initial claim years ago), and they never heard back. They also stated the amount I should have paid and I have a receipt showing I paid that amount the day of service. I told the office about this and that they should resubmit. I also asked them to send me the proof that they contacted me in four years since interest was added to the bill and the original bill. They ignored my request for the contact and sent the initial bill. The office re-submitted and called saying that my insurance paid the rest and that they would call collections. I asked if they could also follow up with an email stating that I have a zero balance and that this situation is taken care of with collections so nothing further comes of it in the future and the office manager refused and said insurance would send me and explanation of benefits. After explaining that I don't want this situation to happen again she said she can't email but she can mail and hung up without getting any of my information after her knowing I no longer live there. Save yourself the drama and stress. Go to a place that values the customers, treats you with respect, and knows the job.

Yesterday was my first visit to this office and I was so pleased with the quality of service that…read moreI received. Both the Hygienist and Dr. Palmer were very thorough and they also educated me a bit which was helpful. I am especially grateful for the care that I received, as they made sure that I was comfortable throughout the entire process. Going to the dentist isn't always something that I'm thrilled about, but this visit totally put my mind at ease because I was in good hands; not too much discomfort which made me happy. Four Seasons Dental really lives up to their name!

Can I stress enough what a pleasant experience I had at this dentists office? My boss had…read morerecommended this dentist of hers to me- because I was complaining how my previous dentist (technically the dental hygenist) would cause ridiculous amounts of pain to just clean my teeth. And the dentist was socially awkward (but I can look beyond that... it seems like a common trait for dentists to be awkward). Well, even scheduling my appointment over the phone was a pleasant experience. The lady was super friendly and accomodating. She even mailed me the new patient paperwork to get that started for me (along with a free mini calendar). I was going in for 2 cavities to be filled- and the dental hygenist was very friendly and nice- and the dentist... lo and behold... socially normal! He was actually pleasing to talk to! (for the brief moment we chit chatted) I had very little pain during the injections of novacaine or during the drilling of the cavities... I have to say I endured less pain getting my cavities filled, than when the other dentist had just cleaned my teeth. And lets not forget the friendly treatment all around. They created a very calming environment. They will SO be the dentist ppl I call on for years to come.

This office is simply the best I have EVER been to. The care from the office staff, dental staff…read moreand Dr. G'Sell is incredible. They go out of their way to make sure that  you are comfortable and SATISFIED with your services. They were able to give me the smile I began to lose 20 yrs ago. I couldn't be more pleased and happy with services received!!

Wow!! I can't say enough great things about this location and the people who work here. I was…read morenervous about my almost 3-year old having her first real cleaning and not going to a pediatric dentist. However, the dental hygienist who cleaned her teeth was AMAZING. She took the time to explain each tool to my daughter and let her test it out. Then, the dentist who checked on her teeth was so kind and sweet with her. The ladies at the front desk are also the best- so kind and helpful!! Ultimately we had a great first experience for our daughter and I'd recommend them to anyone!!

After posting my review, I received several calls from Eureka Dental Group. First was from the…read morePatient Account Specialist and she did help explain the new charges but was still unwilling to give me an appointment until I gave them a "reservation fee" of $120. She said my crown was there but I could not get it until I paid her for a reservation. While I did have the money, I was unwilling to pay to make an appointment. I think their policy of paying to make an appointment is ridiculous and unheard of. There are simply way too many dentists in Eureka to have to abide by such a draconian policy. The second call I received was from the Office Manager, and she did seem to care about my frustrations and did agree to a payment plan to address the additional (hidden/uninformed) charges. She also lowered the reservation fee from $120 to $100. She explained the reservation fee would be applied towards my procedure; that they employ this concept on longer procedures to help ensure patients show up for their appointments. Although I emphatically disagree with the reservation fee concept, I did pay it (crown hostage fee) so I could make an appointment. Personally, I think Eureka Dental Group should adopt a no-show policy in line with other doctors that charge a no-show fee rather than charging a reservation fee. A couple of days later I received a call from Dr. Wehrmeister. He indicated it was his day off and he was calling because his Office Manager had informed him of my concerns and he wanted to try an address them. Dr. Wehrmeister seemed to genuinely care about my issues with Eureka Dental Group and I was impressed he took the time to call me on his day off to talk thru my recent experiences. After about a 20-minute conversation I felt comfortable Eureka Dental Group valued me as a patient and cared for my satisfaction, despite their unwillingness to concede the reservation fee policy. I went on about my day and received a second call from Dr. Wehrmeister about 15-minutes following our previous conversation. To my surprise, Dr. Wehrmeister said he talked with his Office Manager and they felt the fair thing to do was to pick-up my out of pocket increase that was not communicated to me until after the fact. This was one of my biggest concerns/complaints and I feel they have adequately addressed this concern. Likewise, I am changing my review from 1-star to 4-stars and will give EDG another opportunity to retain my business. Thank you, Dr. Wehrmeister and Eureka Dental Group Team!!

So, I already enjoy going to the dentist because I love leaving with white teeth! Honestly, even…read moreteeth bleach strips could never. However, this experience was even better than any of my past ones (surprising, I know). I met Stacy! An employee filling in from a different location and let me just say how pleasant she makes a dentist appointment! She's beyond sweet, genuine and very caring. She goes the extra mile for her patients to ensure they're comfortable. Plus, she's gentle and communicates very efficiently! If someone is scared of the dentist, she is the perfect person to see. I hope she comes to Eureka Family Dental permanently because she is a Face id love to see around more often! Even just in general conversation she lifted my mood and a bit of my self esteem. I always recommended Eureka family dental as a 10/10. Especially after a different office ignored my concerns and wouldn't re-evaluate me post wisdom tooth when I knew something was wrong (double dry socket). I wish I would have found this location sooner but it's better late than never!

No waiting. Friendly and professional staff. Cleaning and exam were thorough and quick.read more

Sometimes it can be a difficult process when trying to match with a dental office that you can call…read more'permanent.' There are a lot of things that consider, but also many industry tricks that can throw a person off course. Not here. This practice is exactly what I hoped for: - No gimmicks like offering customers potential awards for a 5-star review. - No tricks like saying they accept insurance, while they are not on that provider's 'preferred' list. - No whacky photographers taking pictures of your teeth just as you show up. - No gimmicky office tours with gifts for nice reviews. - No tricks to make make a person spend more money than they have to. Yes, those things and more happened at another dental practice, so I was hesitant. Bogey Hills Dental was great to me. The Dr. and staff were extremely efficient and made the work seem like they could do it with their eyes closed. It was a real relief to find this practice. Their work turned out great, and I look forward to going here for a long time to come. Honesty, integrity, and friendliness is what I found here. Thank you BHD!

Amazing work on my clients wisdom teeth for older aged women. In and out within a hour. Super sweet…read moreworkers even front desk girl knew my client walking in to check us in. Walked her out to the car n gave us paperwork but easy recovery by looks of it.

Best office ever! After years of terrifying experiences it's now a pleasure to go for my…read moreappointments.

My experience has been very poor. I have been treated like a peasant. I have been refused a refundread more

Thank you to Dr. Scanlon, Lauren, Sidney, and Shawna. Everyone is friendly and helpful. Thanks for…read moreworking me into the schedule and getting a cleaning and crown setting appointments together. A few years ago, my mom was in town and had a dental emergency. The staff worked her into the schedule and repaired the issue so we could go on vacation.

Dr. Scanlon is great as are the rest of the staff that work here. I have only had great experiences.read more