From the moment I walked onto the lot and met my salesperson, the buying process was seamless. f…read moreyou are looking for a car, ask for Greg Long! Greg is incredibly helpful, patient, and knowledgeable about the vehicles. I really appreciated his no-pressure approach to sales. He went above and beyond for me, even spending a significant amount of time measuring a Subaru Forester to make sure it would fit perfectly for me and my dog when we go camping. When it came to getting the exact car I wanted, Greg set up a dealer trade. Unfortunately, the dealership accidentally gave away my trade-in vehicle. To fix the situation, Greg spent his day off driving past Seattle to secure and trade for the only Forester available in my preferred color. He completely honors his word and does whatever it takes to look after his customers' wants. Greg provides exceptional service, and I highly recommend working with him! I love my new Forester.

Transmission issues resolved!…read more While driving from Seattle to Los Angeles, our 2016 Forester's Check Engine and ATL Oil Temp lights came on. After getting towed 70 miles back to Kendall Subaru, the problem was diagnosed (along with a thorough overview of some other, less critical issues) on Saturday. The tech stayed late, and came in early on Monday to get us back on the road. I rented one of Kendall's cars for use while ours was in the shop, so we got to enjoy Eugene's restaurants and nearby hiking trails. Dylan, the service writer, was clear and concise on the issue, accepted my deferral of the other issues, and kept me up to date on progress. Nice! Costs for the transmission repair came out precisely on estimate. The diagnostic cost was folded in to the overall charge. While wandering around the showroom, Matt came out, recognized that I had a car being serviced, and showed me a 2025 hybrid Forester - snazzy! Matt was patient, explained Kendall's sales process, and took me out on a test drive. Calm, professional, informative. If we were to contemplate a new car purchase, we'd seriously consider buying from Matt at Kendall, flying up, spending a nice weekend, and driving back.

Had the absolute worst experience here over the weekend. The people who work here are incredibly…read moreuntrustworthy. 2/15 Test drove a Forester. Loved it made an offer and waited for loan approval. 4hrs later (while waiting with my 8 year old) they told me I'd likely hear back from them tomorrow. I asked them, "are you sure tomorrow is a holiday". Being untrustworthy they told me, " do not to worry about it and we will set the car aside for you" 2/16 Called multiple times about the status of the deal. I was told multiple times that the finance department was working on my loan. Called later that evening and was told, "sorry since it's a holiday the finance department couldn't process your loan. 2/17 Called and spoke with someone who told me the car sold but I was approved for a loan. So I should just pick a different car and that the car I wanted has sold. This place is an absolute dumpster fire and completely wasted me and my daughter's time. I would also add the inside of the dealership is absolutely filthy which should have been my sign to turn around. I wish I would have.

My dad came in to purchase a car with cash. There was a little misunderstanding on the price, but…read morethe manager who is a fellow veteran, like my dad (thank you for your Service) helped to make it right and my dad left happy and with a car. Thank you for going above and beyond and making it right.

I have a 2013 f150 with the 3.5l eco engine, after taking it to a previous shop to diagnose some…read moreoil leaks that were discovered I decided to get a second opinion due to the previous shop asking way too much to fix it. I ended up taking it to Kendal ford and was given a much better price to fix everything. After fixing the leaks and a few other issues that were found, I ended getting the truck back a few days later. unfortunately I was pretty disappointed in how little the technicians cared to properly secure both front wheel well liners and a unsecured catalytic converter, as well as a flashing low engine oil pressure light on my dash. I took the truck back and told consultant Morgan Hargen that my truck was not fixed, he was very quick to take the truck back and fix any issues I was having. About a week later I received a phone call stating that all issues have been fixed and it was ready to be picked up and so far so good, I haven't had an issue since. thanks Morgan

I purchased a 2016 EcoDiesel from Kendall Ford of Eugene in March 2024. After paying over $25,000…read morefor the truck, within 8 days, the truck was in their shop for approximately 3-4 months due to complete mechanical failure (including throttle control and fuel system components). Completely inoperable. Supposedly there was an "extensive inspection" on this truck, even though it broke down completely 8 days after I bought it, and it had to be trailed back to Kendall Ford of Eugene. While in the shop for nearly 4 months, numerous parts were replaced to include the high pressure fuel pump, the air filter, the air intake, and turbo flanges. But they never corrected the original issue and it had to be sent to multiple dealerships to even become functional again. 8 days after I bought it. Less than 2 years later, the same issue is still prevalent and worsening (electronic throttle control + DPF failure). I contacted the dealership to resolve this directly, and the only solution offered was to trade the vehicle in at a significantly reduced value (worth almost nothing, as it is once again, not functional) with no acknowledgment of the recurring issue despite numerous service records. I will never go back here for any reason. They value their dollar over you, and aren't shy about it. Even knowing I was a veteran coming off a serious car accident didn't stop them from selling me a vehicle that broke within 8 day of purchase. Do you really think they care more about you? Thank you for reading. I will update this review based on how Kendall chooses to handle this situation. Please comment if you want any source documentation at all.

This is where I bought my Classic car betsy. She is a fixer upper, and we have just been doing that…read morewith this car. I drove up from California when the vehicle was advertised on craigslist. There are a lot of other classic here being sold. Thank you Summers Car Company Classics for having my dream car.

Jesse and Ann were great to work out the purchase with. Great selection of cars to pick from…read more Jesse did everything he could to make the purchase easy. Even though the special order original rims were in boxes in the back, he made sure I had those before I left. The car has nice aftermarket rims on it. I'm sure the original rims could have wound up on Craigslist instead at other dealers. Great old school car dealer. Thanks!

I'd rather give zero stars. Sold me a "great car, good commuter and get you here and there, never…read morehad a problem." Then it immediately stopped working after 3rd drive. I offered to return the car, trade or refund. He offered a trade if I gave him $700 over retail price on a different car. Then, he proceeded to park his truck diagonally in his driveway, blocking driveway completely and my family felt trapped and terrorized. I tricked him into getting the truck move and refused to give him his keys back til cops showed up. Now I'm having to report a crime of fraud.

Very knowledgeable staff. Helped me pick out a vehicle that fit my style and needs. Would highly…read morerecommend to anyone in need of a new car.

I purchased my 2009 Toyota Avalon from Mickey in August of 2018 and we celebrated our one-year…read moreanniversary in comfort and style. Other than routine oil changes and a new set of wipers, I've had to invest absolutely nothing in this vehicle. No unexpected emergencies, no problems. From my initial phone conversation with Dana to the final purchase, every encounter with this business was positive and helpful. Although they're located in Cottage Grove, they went out of their way to accommodate an inspection by my trusty Swedish Engineering mechanics in Eugene, and they gave me a very fair price for a vehicle with under $50,000 miles. These guys are not only honest and trustworthy, but friendly and funny. In fact, I owe them an apology for waiting so long to write a review. If you're looking for a pre-owned vehicle, pay a visit to Mickey's Affordable Auto Sales. Just looking around will bring you joy and satisfaction!

Mickey's Affordable Auto Sales in Cottage Grove, OR is great. My family has bought 2 cars from him…read moreand are very comfortable with his business. I felt that I was treated very fairly and he was very honest about the car's history and mechanic reviews. I have had the car (a 96 Subaru Legacy) for a couple weeks now and it runs great. I am very happy with the car and Mickey is great to work with, not pushy or rude at all. I would recommend that anyone looking for a used car stop by his place in CG for a look around.

Yesterday I purchased a truck from Brad's. I'm an old guy that's been thru this many times. It was…read morethe absolute best experience I've had in purchasing a vehicle from a lot in 50 years of doing this. Ajaye is the fellow that helped me while I was aimlessly checking out what they had in stock. No pressure whatsoever. I'm in a Chevy lot and drive out with a Dodge. If the purchase turns out as well as the experience, I'll consider it a home run. Good pricing, great assortment of new and used vehicles and no pressure or the usual stuff. If you want to be treated and respected like we all want, check em out, I did and am thankful I stumbled across them.