I bought a 2007 Ford F250SD on 1/6/24. I got to drive her for 2 weeks and now she has been parked since. We found her with no oil. I called Lou glutz, and their response was, "You bought it as is," but if I could bring her down, they would take a look. Next week she goes into the shop, a. Certified diesel mechanic. read more

I bought a piece of shit from Lou Glutz. No help one week after purchase when the rig broke down! read more

Lou Glutz Motors - Auto Repair Near Me - Eugene, Oregon

My wife and I recently purchased an SUV from Lou Glutz Motors. We are very satisfied with our purchase and Michael Bartlett our Salesman was very patient, detailed, and a really nice man. Michael had great customer service skills and helped us get a fair price on our trade-in and our new purchase. He went out of his way to be fair on the deal and we really appreciate that. The owner was also very fair in accepting our deal. Thank you again for all your hard work and taking care of a local Eugenian. Go Ducks!!!!! Matt Easterbrook read more

Many thanks for a prompt and painless purchase of our 2008 Mercedes-Benz GL550. Michael and Alonzo are the best. Total time was about 2 hours. Fastest time ever. Everyone answered our questions, or took time to find out the answers. Highly recommend!! read more

WOW! The way we were treated in this business was uncalled for. We instantly got yelled at for asking a question. The staff was the most disrespectful people I've ever met. Here we are trying to give you our business and you treat us like crap. On top of that your cars are out of KBB and way over priced. So glad we walked away from here! Please consider going to a different lot with your business, just trying to save you time and frustration!! read more

Got our 2004 Ford Ranger here! We really liked the National Lampoon's Vacation theme. Great deal and great service.

Taking my car into the shop has always made me nervous because I know next to nothing about how my car works mechanically, which means I have to rely on what the mechanic says I need done and how much the recommended repairs should cost. A few of my friends recommended Lou Glutz Motors so I decided to give them a shot. I met with Dave and he helped me to understand what was likely happening with my wiring and offered to change my oil because it running low. The meeting with short and to the point, which was perfectly fine with me. An hour after I brought my car in they gave me an estimate and explained what was wrong with it. I appreciated that they gave me a thorough breakdown of where my money was going in terms of labor, the cost of parts, and relevant disposal fees. After I confirmed I was comfortable with the costs they got right on it and I had my car back the very next day. I appreciated that the team at Lou Glutz Motors were completely transparent from start to finish and that they made the process simple for me to understand and navigate. If you're looking for an uncomplicated way to get your car checked out, Lou Glutz Motors has your back. read more

Bought 3 vehicles here all had transmission problems. One month after we bought a vehicle we had to pay 4200. To have a new transmission put in which we paid for 100 %. read more

Prior to talking to the head manager (rate 1): I tend to base my reviews mostly on customer service and this place has it at the very bottom. While talking with the head manager, it was clear that quality customer service was not a top priority but he aimed to simply degrade my issue and make it seem as if it were invalid. I sure hope they contact me back as they said they would and hopefully the owner can make a better judgement call on the issue brought forth. I'm willing to work with them through this issue but it takes two to tango. We will see. Following talking to the head manager (rate 5): here's why. If you take the time to understand my issue, no matter how big or small, and explain to me your side, I'm easy To work with. They ended up offering me their services free of charge and heard me out, that's all I needed! Great customer service to follow up on and I'll be giving them a try without the free services offered. read more

Very Honest Dealership, there cars are some of the best in town. They also have an Excellent Service department. I really enjoy doing business with them. read more

Lou Glutz Motors - Auto Repair Near Me - Eugene, Oregon

Bought a car from them, never mentioned anything wrong with the vehicle when asked directly. The whole wheel bearing and control arm assembly fell apart a few days later while I was driving down the road. They told us the car was as-is and threatened to call the cops when we came in to tell them what happened. Just bad people running a bad business. read more

I have purchased 3 cars now from this lot. I have had great experiences with the salesmen and the service center. When I am ready for another car or truck it will also be from the guys at LG! read more

DONT BUY ANYTHING HERE! My husband and I recently bought a Subaru WRX back in February. First off when we went to purchase the car we had told our dealer (Cody) we needed to have our loan combined with our other loan, he agreed to do that, well come to find out a month later Cody signed us up for some program with out us knowing and our loans cannot be combined now... skip forward a to the beginning of apirl our engine is now blown up no compression smoking so bad, we call lou glutz talk to Cody and was informed its bought as is and theres nothing they can do to help us! we take the car to a mechanic where we are informed that cylinder 4 is what has no compression and the coil pack and spark plug were brand new but every other cylinder were old coil packs and spark plugs which makes it look like theres been a problem with cylinder 4 before and someone put new coil packs and spark plugs in to hide the issue and then sell the car with out saying any thing! We are very young and first time buyers and they seen that and took advantage of that! If you do any business with lou gluts motor inc just know they will lie threw their teeth to get you to buy, they will take advantage of you just to make a sale, they will sale you a car about to break down and once it does wont do anything to help you! i repeat DO NOT BUY ANYTHING FROM LOU GLUTZ MOTORS INC.!!!! read more

Do not go here! Bought a car here last November. Had it serviced in Feb because trans didn't seem right. No fluid in trans. Dirty, burned. Will not help me out with this. Total rip off. Also showed me the kbb report for the next highest model of vehicle, so I also over paid. Very bad people. Beware! Would not even give one star but can't post without it. Jeanne D read more

Great service, the service center provides good service at a reasonable cost. The lot is very nice too with a lot of nice cars at good prices. Highly recommend!! read more

Rite off the bat, the gumball machine ripped me off for $.50 when I went in to look enquire about a 2004 Chevy Silverado, The the truck had low mileage.... really nice truck. (gumball machine still on my mind, no refund offered) I took it out for a drive the front end shook like crazy.not to big of a deal breaker as lifted trucks spent tires will do that. Then I noticed the speedometer did not work..... I got back to the lot, Not sure if that affects the odometer or not I question the mileage and asked if I could take it to my mechanic shop to look at front end.... (at that point still no $.50 refund.) After discussing front end I asked about speedometer VS odometer and actual miles on the truck, Kinda got the runaround... ok at this point starts buggin me for more than $2000.00 down, F#@k this I thought, They already rippped me off for $.50 I will not be ripped off for $13,000 that maybe worth $9,000 - $10,000 at most.... Have a nice day Lue Glutz Motors, you lost a customer over $.50! read more

Worst car dealership I've ever been to. They will only give bare minimum for what your vehicle is booked at. They also think their vehicles are worth gold. Took my truck in there to look at the same truck, a year older, with a manual. They said they could only give me 12 for my tuck and I would have to finance the rest of the "$25,000 dollar truck". Highly don't recommend this place. read more

I had a wonderful experience with Lou Glutz Motors. All interactions were with Ron and Wade but I'm sure everyone else is amazing as well! Both Ron and Wade were very knowledgeable and had the utmost concern with making sure I was pleased and taken care of. I appreciate the extra time and care you took to make sure I was happy. Thank you very much! read more

Almost everything out of the salesman's mouth about a car we purchased here was an outright lie. They are the definition of slimy salesmanship...avoid this place read more

The service is extremely helpful, polite, welcoming and no pressure. They are an honorable group that work to make sure you leave happy. I loved there politeness and honesty. I would recommend this lot to anyone looking for a car, I promise you won't leave disappointed. They do the mechanical work there as they have a shop and mechanic's on site. They made sure my car was safe and reliable and worked with me on a good price. Amazing!!! Best cars in town too. read more

beware of lou glutz dealership. they dont stick by their word and sell broken vehicles. put in writing that a suv they sold me would be fixed once deal was done. never stuck by their word. spent over $1,500 to fix and never received any help from dealership. buyer beware read more

These guys are top notch and as honest as I have ever experienced while buying a car. No pressure and very helpful service. Genuinely try to take care of every want and need I requested. This was the best car buying experience I have ever had. Thanks guys! read more