Lost so much hair that I cried when I got home. Sat down to get washed with beautifully intact,…read morefine blonde hair, got up with three giant knots that I brushed out SOAKING WET for 15 minutes, which made the hair snap out even worse. The hair wash lady washed me like I was a dog at a pet groomer's. So rough, tangled me up, and used almost no conditioner and it dried up all the softness from my very delicate hair. She even bent my ears as far down as they could go to clean behind them. Uh, okay? Apparently she doesn't know what nerves are.
Do you know how hard it is to take care of fine blonde hair? I was just starting to grow it in thicker with collagen and vitamin D, too. Lost all of the hair I grew, and I feel ugly. I totally feel the spots on my head where the knots ripped out chunks of my hair. I thought you were supposed to go into salons and come out feeling beautiful. I brought my own brush and was VERY SPECIFIC about the sort of hair that I have and I spoke up when the hair wash lady was hurting me. I feel ugly and old with all this hair missing. I asserted myself and complained about this too. I'm not going to wash my hair for a week and walk around greasy so that the oils hopefully repair the damage, I cannot wash it in this condition so much hair will fall out. I am so upset.
The hair dresser across from the girl cutting my hair was throwing me dirty looks and rolling her eyes, 4 feet away, like I wouldn't see it? Classy. Wreck a client's hair and then make fun of her for being upset over it. Clearly she cares a lot about her work (not!)
As soon as I got home, I booked my hair cut with Andrew Stevens, 2 months in advance. He's the only person that understands how to wash hair without ripping it all out of my head. I didn't use him this time because its a long wait for an appointment, but I'm booking for the whole year in advance starting today. If I ever go elsewhere, I'm going to have to ask for a dry cut, or I am washing my own hair with my own products. What are salons even for? I already bring my own brush because this happens so often, almost no one understands British hair. Never again. Good thing I used a groupon cuz I would never pay full price for this experience.
See the picture I attached- does that look like hair that just came out of the salon? I can't even brush it without losing hair. I even came back after I left because the ends were still chunky and messy, when I like a uniform, clean, healthy end. The girl cut it twice and within the hour it went back to looking like split-end, dead hair. Not her fault, it was the wash girls'. My hair is just destroyed now. Washed out my beautiful blonde highlights into copper, too. Did she wash me with peroxide and egg whites? Thanks for making me scary in time for Halloween.
Update: Three days later, even more of my hair has fallen out. Today is November 1st and my experience at self image salon happened on Thursday, October 29th. I stopped driving and took pictures of my hair, because my ears and the back of my head are very cold. I put my hair up because it keeps snagging and dropping all over my car and clothes. I cannot believe the way I look. I have thinning hair and bald spots all over my head! I look like I have male pattern baldness! I am a young woman! Do not ever let the woman that destroyed my beautiful, expensive hair touch another person's head, what this salon did to me is just cruel!!! What do you not like me or something? I would never do this to someone, let alone a paying customer!!!
I attached a picture from before the salon destroyed me. You cannot see the color very well, because I took the pic in a dimly lit restaurant, but do you see how long and pretty and healthy my hair looked before? I didn't realize that washing hair was complicated. Don't go to this salon unless you want to look like you've got some kind of disease by the time you get out. I wish someone on yelp had posted an honest review, before I fell victim. I would still have my beautiful hair if someone else left a review when they had a bad experience.
P.S.- All I had here was a wash, cut and blow out. Pretty simple. This is the gold medal of horrible salon experiences. I didn't even have a chemical process!