We took our car into a different shop and was told that just for the transmission alone it would…read morecost us over $13k. There are many shops that when a women calls they tend to treat them like they are inferior, not this place. Ken was beyond helpful and even provided us a place to call if we wanted a refurbished transmission as he knew we were looking into options to save money but yet still get the job done right. We had our transmission replaced with Mike's Automotive and even with a few hiccups, nothing that was their fault...just a few extra things that had to be replaced to get the car in running shape since it had been sitting for some time. The fact that I never felt inferior by their staff and they kept the communication open with us was truly amazing. We were looking for a good automotive place and this definitely will be the place we go to from here on. Thank you to the staff for making us feel like we were part of the family and process during the process of all of this.

Excellent customer service. All of the mechanics I saw as…read moreI waited in the shop were very friendly. I was way overdue for an oil change so that's what I had done today. Kodi was my mechanic and he was quick, friendly and professional. The cost was very similar, maybe less than what Toyota would have charged me and Mike's is only a 6 minute drive round trip from my home. I'll strongly recommend them to anyone.

These people are fabulous!!! We have a Range Rover and often only a RR dealer knows how to work on…read morethem. Lloyds was incredibly knowledgeable on them and really got us out of a jamb. They are quintessential professionals, are digitally current and very fair with their pricing. We have found our go-to in Olympia.

Lloyds Transmission is absolutely amazing. I was having some issues with another shop and decided…read moreto get a second opinion. Took my car to Lloyds. They never once spoke bad about the previous shop but instead pointed out some issues and solutions to fix. They are very knowledgeable, understanding and the front office staff was amazing. Save yourself the headaches and go 1st class the first time. I HIGHLY recommend Lloyds and from now on I will go nowhere else!!!! Thank you Lloyds for being an honest and knowledgeable shop. There still are a few good ones left.

If you're looking for a place that can fix your car AND provide exceptional customer service, Brons…read moreis the place!! They'll have your vehicle running smoother than your last relationship, and somehow convince you that you actually like hearing about A/C condensers and refrigerant fluid. 10/10 would let them tell me when my next oil change is again. Bonus points because walking into this shop feels less like an errand and more like visiting family--if your family also hands you a bill on the way out.

Great job on taking care of my wife's Honda civic, very professional and easy to talk to!read more

In my 35 years of patronizing Ben's auto words that readily come to mind are honesty, transparency,…read moreand dependability. Ownership changed at the end of 2025. I was skeptical about the new ownership's commitment to the Ben's standard of customer service and satisfaction. In February 2026 and again April 2026, I took my car into Ben's-which has never been worked on by anyone but techs from this shop-and was overwhelmingly impressed by the new owner/management Eric. He not only displayed his commitment to previously stated virtues that many have come to associate with Ben's auto repair's reputation; he is far above reproach in caring about his customers. Although I am saddened by the loss of Ted (retirement), I am overjoyed that he left the legacy in the hands of someone (Eric) well deserving and trustworthy. I will continue to get my vehicles serviced by this shop/team and encourage everyone that is in ear shot to do the same. Trust is most important to me in this line of service; and I continue to hold the highest regard for Ben's Automotive's management/team. B&Y Green

Jan 2026 ownership has changed. Ted retired at the end of 2025. Eric seems like a promising…read morebusiness man-- he is not a mechanic. I had two interactions with him and overall I'm neutral. Interested to see how others experience the new structure.

Don't go there. Left a bleeding screw loose. Brake failure. Installed a master cylinder with…read moredefective caps, leaked fluid. Failed to refill master cylinder after brake bleed, 2nd brake failure. They wanted me to drive it back to their shop with no brakes so they could work on it. Will not leave their shop to look at the vehicle to assess problem. Fortunately, only minor damage to vehicle after two brake failures. Things could have been a lot worse. The father seems to do good work. The son needs supervision. No regard for customer inconvenience or safety. Office hours make it very hard to leave or pick your vehicle. Customers are fenced in or out when business is closed. They are open 9am-4pm, Monday - Friday. You will be asking for trouble and inconvenience if you use Super Bee.

As you are aware, my father, Ed Johnston, recently made a complaint about your company. I am Ed's…read moredaughter. I, too, feel the need to make a formal complaint. After my father's truck left your facility where you allegedly repaired the front breaks and master cylinder, I happened to be the driver of the truck only a few days later. I was driving the truck on Marvin Road to my place of employment and the breaks failed. This caused me to skid through a round-about, brushing the mirror on a yield sign, which also knocked the front driver's hub cap off. Luckily, I came to a stop only a few feet from hitting the concrete within the center of the round-about. This accident could have been much, much worse. Again, please recall that the truck had just left your shop a few short days before this. My father had paid 1200 dollars for this "repair." This was a very scary and alarming experience for me. I know that accidents do happen and so do mistakes. However, your repair shop simply did a poor job which ended in a potentially disastrous outcome. My initial issue was not that a poor job was done by your company. It was the response that my father and I received afterward. My father's complaint details the very truthful events which ensued in the aftermath. As a result of this accident and then our inability to resolve the matter with you, the truck stayed parked in my driveway for a very long period of time. I don't think you have an adequate grasp on the impact your poor work quality had on our lives. I kindly request that instead of lashing back at me as though I have done something wrong by writing this, you take a few moments to reflect on your role in this and what you can do as a company to simply not allow this to happen again. Do better. Be better. Your work was a complete failure and it is you who should have taken the initiative to make it right. And you did not. This is a reflection of poor character and poor work ethic. Lastly, your reply to my father had multiple inaccuracies in it. I'm not from Bellingham. The truck has never been in Bellingham. I'm practically your neighbor, right here in Olympia. Which should have made your ability to do right thing much, much easier.

ABC Transmission provided outstanding, high-quality service…read more Completely honest about everything: timelines, costs, and the follow-up consultation. I really appreciate the work they did. I personally recommend them 10/10 Thank you so much!! A. PAZ

My brother took his mint condition ford ranger to have his gearshift checked and when he got it…read moreback there was a long black mark on the top interior and when he called them about it the "manager" or whoever he was said he'd be in at 8am the next morning and hung up on him!! This is HORRIBLE customer service!!!!

Amazing service and communication. Thank you very much for squeezing me into your schedule. One of…read morethe best in terms of quality of work and customer service.

Charles did an excellent job and was a little less expensive than the competitors. I had a custom…read moreexhaust put on an older import...I was looking for the right sound and he nailed it. I would recommend them to anyone.

I took my car in to find out what was wrong and they charged me over $300 just for the bid.read more

The chief mechanic is Ty , who is an expert in all vehicles . Over 20 years of servicing my truck…read moreand autos, each repair never fails. You can trust this shop

Very fair pricing. Confident on the service they provide. The service provided is what is needed…read morefor the vehicle, no add ons.

If I could give them less than 1 star I would. It's been well over a year and no call back. For…read morethem to cost a customer over $3k to fix their mistake is a total rip-off.

Competent and trustworthy…read more After a lot of negative mechanic experiences over several decades I get highly anxious about having to get attention for any car issues. I've been coming here for oil changes, and occasional small needs such as a lightbulb swap out. Today I requested assistance with larger issues. This particular Jiffylube has proven they are capable of just about anything needed for a vehicle, and is willing to work with customers for plans to take care of needs, while explaining everything with kind and attentive service. They see their customers as whole people. They're respectful of time for those of us with little flexibility in our schedules. They're quick to provide honest communication. Part of their process is even looking for the least expensive part cost at local auto parts stores, before they offer a quote. If you're a mechanic skeptic trying to spin all the plates, with limited mechanical knowledge yourself-- this is the option you've been looking for.

Shout out to Dustin, he went out of his way today to try and resolve my door problem. Even though…read morehe couldn't fix it, not his fault, the part was not available, he was kind and considerate and explained in detail to me what needs to be done. Always great service at this location.