Absolutely the BEST car-buying experience! Dan and Rick were amazing--fair pricing, a great…read moreinterest rate, and an awesome warranty that gives me total peace of mind. I couldn't be happier. Thanks again, guys! I'll be sending all my family and friends your way. 5-star experience all the way!

Awful service. My girlfriend received a ride to the dealership because we had dropped off the car…read morethey were supposed to be working on the day before. My girlfriend walked into the dealership with 0 greeting and waited for someone to help her with rental service that she was promised. She ended up waiting for 2 hours before even being acknowledged by someone.And there was 0 apology for the ridiculous wait time .Within 5 minutes they realized she wasnt old enough to get a rental car. and she wasn't even told that by the advisor who was "helping" her. 0 accountability.

Over the years, I've purchased several vehicles from dealers. We purchased a vehicle from Metro…read moretoday and it was the best experience I've ever had. Jamie Baran is a great salesperson. He listened, was respectful, he wasn't pushy, he worked with us, and he was patient and informative as he explained the features of the vehicle. Zed was an amazing finance guy. Efficient, respectful, and helpful. Definitely recommend them.

We wanted to arrange for a test drive for a vehicle that was out of stock at the Battle Creek…read moredealership. We reached out to Metro Toyota and Connor Moss was able to make sure our test drive vehicle was ready to go. He met with us afterward and was very knowledgable in answering all of our questions. Overall a very positive experience, both with Connor Moss and Metro Toyota. We will be back.

Acknowledge customers in lobby regardless of appointment status. 3/4/2025 at 5:20 pm 3 salesmen…read morewere present and after 12 minutes we left the building feeling insulted and ignored

Without honesty I would not suggest this place for nothing in the world. My wife and I purchase a…read morevehicle from them in less than a few days we start to see issues and acknowledge that there were some things wrong , they attempted to fix the vehicle only for us to bring it back again because other issues. At that moment when my wife became frustrated and wanted to give the vehicle back and ask for our money back it became an issue. Imagine buying a vehicle and not having access to the vehicle after 3 or 4 months of purchasing it, just ridiculous. Since having the vehicle we have spent so much money in repairs on this vehicle that it is completely ridiculous , we refuse to go to them to get it fixed because the last time we took it to them to get something fixed it came back with another issue that wasn't even one of the problems. We ended up going to another dealership, only to pay out of the pocket to fix issues because we didn't trust them to fix it correctly. It seems as if it's always something that goes wrong with this vehicle. It's completely frustrating to have a vehicle that you have had for less than a year and you have put so much money into keeping it together because of issues that has gone wrong with it, and also to be told by other mechanics or dealership that this vehicle should not have been sold with issues like this. It literally took me a while to actually write this post because I honestly feel as if I would want to give a person a second chance to make something right but after talking to them time and time again I was told that some of the issues that was going wrong with the vehicle was nothing that they had contribute to, and I really don't want to get on the subject of warranty that is completely garbage . I tried to be nice but it seems as if being nice won't get you anywhere

I had an excellent experience with the purchasing of my new vehicle. I had the pleasure of working…read morewith Mr. Scott Snow, he was very knowledgeable, friendly, and an all around cool guy. He offered great advice on improving my credit. I was giving options of vehicles to choose from and my overall experience was just great. I would definitely recommend my friends and family to get a car from this company. Thanks again Scott