I used Northside on all 3 cars I own (about 6 times) I rate…read moreNorthside 5 plus plus plus 5+ for Customer Service and Professionalism (friendly and genuine with no upsell) 5+ for Quality and Value/Price of Work (never felt ripoff like other autobody shops I used in the past). In some cases final price was less that originally estimated 5+ for Free snacks and beverages 5+ (Very Nice Touch) Like I said 5 plus plus plus

First off, before you have to read all the way through this saga, I will simply say this…read more NORTHSIDE AUTO IS THE VERY BEST. I was involved in a serious deer strike. The deer went airborne and struck the center front of my sedan. At the scene, the responding officer and I discussed the likelihood of the vehicle being totaled. It was towed to Northside, a shop I had no prior awareness of as a repair facility. I arrived the next morning close to opening to discuss what I thought was the end of my new car. Josh met me, immediately knew which vehicle I was there for, then walked me out to review what he believed were the major concerns. My insurance company demanded that no work begin until the police report was released, a process estimated at 7-14 business days not including an upcoming midweek holiday. Josh spoke directly with the adjuster, was able to get the rental process moving, then began a tear-down to start the estimate while we waited on insurance. Throughout the entire repair, Josh and the team regularly contacted me to advise on concerns, delays, or insurance red tape that needed attention. The Northside team handled the insurance company so thoroughly that I never heard from the adjuster again beyond the initial estimate. Let's talk about the repairs. All OEM parts. Paint is flawless. Fit, gap and adjustments are fully dialed in. While completing the project and calibrating the entire new front-end sensor system, Josh called to advise that a fault code was being thrown. This was one I had previously visited the dealership for. The Northside team traced the cause to a corroded electrical connector, ordered a replacement, then ensured all applications, sensors, electrical components, plus cosmetic details were corrected properly. While the car was there, I asked for a few minor cosmetic corrections outside the scope of the accident work. These issues were handled separately and completed with the same level of flawless workmanship. Pick up I arrived at the shop and turned over my rental vehicle to them, yes they also assist with rentals. Josh walked me through the completed repairs. My car had been fully detailed, and a Northside Autobody care package was waiting inside. All in all, while the experience of hitting a deer with my new car was horrendous, everything from Redl's tow with Greg through the complete project at Northside, plus Josh's professional approach, made the entire experience far easier and honestly a bit enjoyable. Top-notch work. Top-notch people. You will not find a cleaner repair facility.

I took my vehicle in and worked with Jason, who was more than willing to work with my insurance…read morecompany. After significantly messing my car up hitting a deer, they were able to fix me up like new! It was impressive, considering the extent of cosmetic damage. They made sure to communicate with my insurance company so that it wasn't so stressful for me. It also didn't take nearly as long as I expected from my experience with other shops. I'm glad to have a new place to take my cars!

From the owner: While we are here for all your general mechanical and collision repair needs we also offer the…read morefollowing specialties as skilled and certified technicians/installers: -Custom paint and body applications -Full car restorations -Ceramic coatings and paint correction detailing (Zvizzer & IGL Coatings)

I was rear ended almost two weeks ago and the insurance company I was working with recommended…read moreCarstar. I was so pleasantly surprised my how great their service was. They called me right away and first asked if I was ok after the accident. Carstar fit me into their schedule immediately. As my car was getting repaired I was updated with a timeline for when my car would be finished, which took a week. I picked up my car today and it looks brand new.

Decent work and done in a timely manner. Never blended driver fender so bumper doesn't match. Got…read moregrease stains on my seats and door panel. Would probably pick a different shop next time.

Right from the get go, Mario came out of the gate with compassion for our well being first and then…read morethe vehicle. He walked us through what were our responsibilities are and protected us from any angles that the party at fault might have gotten over on us. Our inexperience was no threat to our having the right thing done when Mario is in your corner. Integrity and unwavering professionalism is the best way I can explain our experience with Steve's 9W Collision. Keith Lipsey

Mario is a one in a million kind of guy. His team is amazing and knows what they are doing…read more In July my vehicle was pretty banged up and a good friend recommended him. From day one when I met him in person he assured me that everything will be ok. and that I only need to trust him and within a certain time frame my vehicle will be and look and brand new again. I took his word and what do you know he came through. Everything he said was spot on. I got my vehicle back within the time specified and it looked as brand new again. if you are ever in a similar situation Steve's collision is your one stop. These guys will stand behind their word on everything.

They were friendly and efficient in assisting me with a PDR referral. Thank you so much!read more

Nick at Victory Autobody is the kind of guy who makes you believe in good people--precision, care,…read moreand zero tolerance for flaws.. He patched it all up like a magician with a body shop. The front bumper had a serious dent, the back had a scratch, and now? You'd never know there were dents or cracks, and I'm not exactly easy to impress. It was fast, friendly, and absolutely flawless.

I was super impressed with the level of professionalism of the driver, Justin. He was kind,…read morepersonable and very helpful! Would absolutely use aces towing again!

Requested tow via Progressive. After a couple of hours they called from an Arizona area code, so I…read moredid not pick up thinking it was spam, and they left a barely coherent message asking to call back if I still wanted service. The number they called from informed that it was an outgoing only line and they left no callback number in the message. By the time the message was over I had a text that the service had been canceled. Based on similar reviews, I feel confident in asserting that calling from an area code on the other side of the country is obviously done so people will screen the call and you can claim no contact and cancel inconvenient service requests. Totally sleazy. Insurance service contracts aren't just so you can make money on slow days, people actually need that assistance!!!

Very professional and did a great job on my vehicle. Rocco was very helpful along with the office…read morestaff. Car was detailed and very clean when I picked it up. I'm very happy with the job they did.

I'm certain that one of the key hiring practices of Prestige Auto Body is to select the most…read moreupstanding, honest, and genuinely kind staff--something I've experienced firsthand. This was my second visit to Prestige in a year, and while I'm extremely sad to learn that the owner, Rob, has retired, I'm happy to report that his right-hand man, Rocco, is now at the helm, continuing the same high-quality customer service and expert auto repairs we've all come to know and love. When I recently noticed a dent in my bumper, I didn't hesitate to drive straight to Prestige. Rocco greeted me with warmth and respect, taking the time to explain the cost, timeline, and details of the repair, even though it was a minor job. I dropped off my car early the next morning, and the wonderful Caroline took my keys. Just an hour later, I received a call to pick up my car--and it looked perfect with no trace of the dent. While Rob and Rocco were a fantastic team, it's clear that Rocco is committed to carrying on their legacy of excellence. Thank you so much again for everything! I won't trust any other body shop but Prestige.

Needed to have a custom color mixed for my car, Liz and Bob were extremely helpful, got the paint…read moremixed on the spot, matched perfectly! Everyone there is customer focused and easy to deal with. Highly reccomend! And very affordable too!

From the owner: Specializing in Auto Body Supplies and Auto Paint at Wholesale prices…read more We are family owned and operated with over 54 years of experience serving Poughkeepsie and the surrounding areas. We provide delivery service throughout Dutchess, Columbia, Orange, Ulster, Putnam, Westchester Counties and The Bronx.