We love Truckee Watersports! Jamie and his team are highly professional and service oriented. Ryan…read morehas taken our family out on Stampede a few times and did an amazing job teaching our son how to waterski. They recently got the Big Daddy slalom ski - and it's AWESOME! We highly recommend Trickee Watersports for a fun and safe time out on the water.

These guys are simply the best! They taught me how to wake surf and I was up on my first try! Super…read morefriendly, knowledgeable, and an all around great experience! Can't wait to do it again!!

Our boat captain was Gray, He was so kind and was a blast to hang out with. He whipped my family…read moreand my friend Jake around on the inner tube and it was so fun. He also went on scenic routes like billionaires row and he told us some fun interesting facts. As a whole it was a ton of fun and would highly recommend. You're the best Gray!!!

We had a really pleasant experience with North Lake Tahoe Boat Rental with our guide Lidia, who…read morehelped us with the checkin, orientation, and safety training. The way it played out was that I reached out to several boat rental companies in the North Lake Tahoe area based on their Yelp profiles, and the friendliest response I got was from this team. Based purely on that, I picked up the phone and called them, and the person who spoke with me helped answer several questions in an extremely pleasant way. She also advised me that the weather was going to get better in a few days, which is why we chose not to go boating on Sunday, which was our preferred day, but instead picked Wednesday, which turned out to be exceptionally pleasant. She asked me to research the boats and pick our best option from the website. I shared a picture from the Yelp page with her through text, based on which she guided me toward their premium boat, which had the bimini top that we needed. The check-in process was extremely welcoming. It was all done over my mobile phone. The insurance packages were also surprisingly affordable. We picked the intermediate option, which was, I believe, about $50. I could not stop staring at the water while we were checking in. It felt like we were in Miami. The water was turquoise-colored, and it was a perfect day in the low 70s. Our guide was Lidia. She and her entire team were exceptionally friendly. They did not rush us at all, even though I had my 79-year-old father with me. She, along with another staff member and me, helped my elderly parents onto the boat. I really wanted them to enjoy the ride instead of waiting outside for three and a half hours. I loved how Lidia helped me get comfortable with the boat while she was on board with us. She had me go full throttle and make an aggressive turn to show me just how safe and stable the boat was. I didn't go nearly that fast or make nearly as sharp a turn later, but it was good to know just how capable the boat was. I also loved how they take you out of the crowded marina area. Once you are in open water, they use their own rubber dinghy to get back to their office while we can enjoy the lake without having to worry about maneuvering around other boats near the docks. At one point, we accidentally got close to shore because we had not seen some large boulders on the way out. We were actually a bit lost and had gotten too close to shore in the wrong area. I was pleasantly surprised to receive a text from Lidia reminding us to be careful and stay away from shore, which was great to see. This meant that they keep an eye on the boat from their office. Cellular coverage was fantastic, and we were able to use Google Maps and stream music from every part of the lake, which felt great because, if we had any questions, we could just call Lidia. When we came back, Lidia found a spot that was even more accessible for my father, which helped him get off the boat much more easily. Overall, I could not have asked for anything better, and the entire experience was just perfect. We will 100% be returning to North Lake Tahoe and renting from NLTBR again as repeat customers.

Rented a pontoon and they were very accommodating. Friendly staff and well maintained equipmentread more

We had the 21 foot "Cute toon" pontoon boat. 2 adults, 2 kids under 10. We reserved it for 4 hours…read moreand halfway through, the throttle stopped working and we were stuck in the middle of the lake. One of their staff came out to help and assured us they didn't think it would be a big deal. It happened again, and we had to get towed back. It took 10 minutes to get ahold of the "emergency line". When we got back to the dock, we circled around for 30 minutes and we were well ahead of our 4 hours. They didn't want to offer any sort of refund and when my husband pushed for one, they said "if it's going to hurt the holiday, we can try to do 10 percent." They had their information completely wrong and then called us to come back after we had left because they had accidentally refunded the whole thing. We could have just let them deal with their mistake but we came back and they still messed up the refund. They were also were ok with letting the next group go on a boat that clearly has safety issues.

We rented a beautiful house in the Tahoe Donner Luxury HOA. The house listed multiple amenities…read moreavailable to guests including this private beach with rentals of paddle boards, kayaks, etc. Please read this carefully as the people we called to get information failed to mention most of this information: 1) We were told parking is full and not to come until 5. When we arrived at 5 the parking was still full. 2) The guest card information at the home stated four people could come per guest card. There is a $16 entrance fee per person even with the guest card. 3) The beach is extremely crowded. It definitely doesn't feel like a private beach and marina when compared to other Donner beaches. 4) We had asked about rentals paddle boards when the person told us to arrive at 5. However, upon arriving and paying the entrance fees, we were told all equipment rentals close at 5. This was the biggest disappointment. The ladies at check in were nice, but wanted to know the name of the person who told us to come at 5 to paddle board. I don't make it a habit of interrogating people on the phone to get their details in order to verify their validity. To add the final coffin in the nail, we found space next to the garbage and recycling bins. Then the crew decided to empty these resulting in a very smelly 15 minutes. Ick. Tip: Skip this place and go anywhere else.

We were staying at an Airbnb and had passes for this private, members-only beach. Each pass allows…read morefor four guests. As we were guests without the member present, it cost $17 per person to enter. I thought it was overpriced. Even though it's private, it was crowded. The parking lot was full and we had to park on the side of the road. Once we were inside, we were able to find a table. Unfortunately, we were not allowed to put the table umbrella up because it was a windy day. Thus, we did not stay here long.

Dan and his team were great, we had the best time out on the lake! It was really easy to book with…read moreDan on the phone and work out the details over text. When we arrived on the beach everything was setup and we were on the water in no time. Boat had everything we needed to tube and wakeboard. We'll be giving them a call again soon.

Dan's kindness and customer service is some of the best we've ever experienced. He was extremely…read moreaccommodating and his prices are beyond reasonable. We love that he welcomes dogs on the boat. Unfortunately we had a pup emergency and weren't able to use his services but his kindness and understanding went a long way. We will definitely reach out when we're back in Tahoe.

Easy and smooth rental experience. Jet skis were in great condition, and the staff made the process…read morequick and straightforward. It's first-come, first-serve, so I recommend calling ahead to check availability before showing up. We had a great time renting Sea-Doos and enjoying the lake. Just a heads up for future renters: You're required to stay within sight of the rental facility at all times. Not a deal-breaker, but good to know in advance. Feedback for mgmt: Your staff is so nice! I will say just say that I don't love how you write down CC info. I understand having credit card info & waivers signed by renters responsible for any damage, but there has to be a better system than writing down CC #s, expiration dates, billing zip codes and CVC codes on paper at the open air check-in table.

Very disappointing experience. We wanted to rent a jet ski for 1 hour ($200), but because of the…read moretime we were only offered 30 minutes for $120, even though that price wasn't posted anywhere. The staff was unfriendly from the start and made us feel unwelcome. Five minutes into our ride, my wife and daughter accidentally entered a restricted area. We understand it was our mistake, but instead of simply explaining the situation, they brought them back to shore, wasting much of our rental time. After that, my wife didn't want to continue, so I went out with my daughter instead. She was so uncomfortable that she kept saying the staff member was going to come back and take us out again, so she couldn't enjoy the ride. Overall, the lack of customer service and the staff's attitude ruined what should have been a fun family experience. They showed no empathy or concern, even though there was a young child with us.

John and Amy provide a first class boating experience at North Shore Boat Rentals. They provide…read moreawesome customer service including a thorough overview of boat operations and safety. The process from launch to pickup is seamless making for an all around VIP experience. This is our 3rd time renting from North Shore Boat Rentals and we would highly recommend this company.

BEWARE OF THIS RENTAL COMPANY! John, the owner of this company, is very DISHONEST about the quality…read moreof his boats and will put you in a boat barely held together. He is a con man who will leave you stranded in the middle of the lake. DO NOT TRUST THESE PEOPLE OR THIS RENTAL COMPANY

Fun & safe for all age levels, a series of small rapids at the end to provide some excitement. We…read moregot stucked on rocks twice, took a little effort to free ourselves. We boarded the rafts directly behind the office, staff were nice college kids. The ride was 90% chill mix in with 10% of excitement as our craft stranded on rocks, twice. There are many places u can stop for snack break, feed the duck or to skinny dip. A few small but tricky rapids along the way, we saw other rafts stranded on rocks. The end was our fav part. Sun was brutal so bring sun screen.

Management really needs to improve their communication and customer service. I needed to remove one…read moreperson from my reservation, which should have been a simple request, but it ended up taking three days of back-and-forth communication to resolve. Throughout the process, I was repeatedly directed from one company to the other, with each company telling me to contact the other instead of taking responsibility. It was extremely frustrating, time-consuming, and inconvenient. What made the experience even worse was the difference in how the two companies treated us. The other company was much friendlier, more helpful, and genuinely seemed interested in resolving the issue. In contrast, this company's staff came across as rude and dismissive, and they continually redirected us elsewhere even though our original booking was made through them. Overall, the lack of accountability and poor customer service left a very negative impression. Based on my experience, I would recommend booking with the other company instead. They were far more professional, responsive, and pleasant to work with throughout the process.