Maddy was an amazing captain on my bachelorette trip! Knowledgeable and timely. Highly recommend!read more

We had a really pleasant experience with North Lake Tahoe Boat Rental with our guide Lidia, who…read morehelped us with the checkin, orientation, and safety training. The way it played out was that I reached out to several boat rental companies in the North Lake Tahoe area based on their Yelp profiles, and the friendliest response I got was from this team. Based purely on that, I picked up the phone and called them, and the person who spoke with me helped answer several questions in an extremely pleasant way. She also advised me that the weather was going to get better in a few days, which is why we chose not to go boating on Sunday, which was our preferred day, but instead picked Wednesday, which turned out to be exceptionally pleasant. She asked me to research the boats and pick our best option from the website. I shared a picture from the Yelp page with her through text, based on which she guided me toward their premium boat, which had the bimini top that we needed. The check-in process was extremely welcoming. It was all done over my mobile phone. The insurance packages were also surprisingly affordable. We picked the intermediate option, which was, I believe, about $50. I could not stop staring at the water while we were checking in. It felt like we were in Miami. The water was turquoise-colored, and it was a perfect day in the low 70s. Our guide was Lidia. She and her entire team were exceptionally friendly. They did not rush us at all, even though I had my 79-year-old father with me. She, along with another staff member and me, helped my elderly parents onto the boat. I really wanted them to enjoy the ride instead of waiting outside for three and a half hours. I loved how Lidia helped me get comfortable with the boat while she was on board with us. She had me go full throttle and make an aggressive turn to show me just how safe and stable the boat was. I didn't go nearly that fast or make nearly as sharp a turn later, but it was good to know just how capable the boat was. I also loved how they take you out of the crowded marina area. Once you are in open water, they use their own rubber dinghy to get back to their office while we can enjoy the lake without having to worry about maneuvering around other boats near the docks. At one point, we accidentally got close to shore because we had not seen some large boulders on the way out. We were actually a bit lost and had gotten too close to shore in the wrong area. I was pleasantly surprised to receive a text from Lidia reminding us to be careful and stay away from shore, which was great to see. This meant that they keep an eye on the boat from their office. Cellular coverage was fantastic, and we were able to use Google Maps and stream music from every part of the lake, which felt great because, if we had any questions, we could just call Lidia. When we came back, Lidia found a spot that was even more accessible for my father, which helped him get off the boat much more easily. Overall, I could not have asked for anything better, and the entire experience was just perfect. We will 100% be returning to North Lake Tahoe and renting from NLTBR again as repeat customers.

Rented a pontoon and they were very accommodating. Friendly staff and well maintained equipmentread more

We had the 21 foot "Cute toon" pontoon boat. 2 adults, 2 kids under 10. We reserved it for 4 hours…read moreand halfway through, the throttle stopped working and we were stuck in the middle of the lake. One of their staff came out to help and assured us they didn't think it would be a big deal. It happened again, and we had to get towed back. It took 10 minutes to get ahold of the "emergency line". When we got back to the dock, we circled around for 30 minutes and we were well ahead of our 4 hours. They didn't want to offer any sort of refund and when my husband pushed for one, they said "if it's going to hurt the holiday, we can try to do 10 percent." They had their information completely wrong and then called us to come back after we had left because they had accidentally refunded the whole thing. We could have just let them deal with their mistake but we came back and they still messed up the refund. They were also were ok with letting the next group go on a boat that clearly has safety issues.

We rented a beautiful house in the Tahoe Donner Luxury HOA. The house listed multiple amenities…read moreavailable to guests including this private beach with rentals of paddle boards, kayaks, etc. Please read this carefully as the people we called to get information failed to mention most of this information: 1) We were told parking is full and not to come until 5. When we arrived at 5 the parking was still full. 2) The guest card information at the home stated four people could come per guest card. There is a $16 entrance fee per person even with the guest card. 3) The beach is extremely crowded. It definitely doesn't feel like a private beach and marina when compared to other Donner beaches. 4) We had asked about rentals paddle boards when the person told us to arrive at 5. However, upon arriving and paying the entrance fees, we were told all equipment rentals close at 5. This was the biggest disappointment. The ladies at check in were nice, but wanted to know the name of the person who told us to come at 5 to paddle board. I don't make it a habit of interrogating people on the phone to get their details in order to verify their validity. To add the final coffin in the nail, we found space next to the garbage and recycling bins. Then the crew decided to empty these resulting in a very smelly 15 minutes. Ick. Tip: Skip this place and go anywhere else.

We were staying at an Airbnb and had passes for this private, members-only beach. Each pass allows…read morefor four guests. As we were guests without the member present, it cost $17 per person to enter. I thought it was overpriced. Even though it's private, it was crowded. The parking lot was full and we had to park on the side of the road. Once we were inside, we were able to find a table. Unfortunately, we were not allowed to put the table umbrella up because it was a windy day. Thus, we did not stay here long.

Super service! Great boat for my stay in Marion! Reasonable…read morecost and easy to work with. 5 Stars guys. Thank you!

While my family and I didn't end up renting a boat during a recent trip to Lake Tahoe, I was so…read moreimpressed with the customer service provided by Dan of LT Boat Rentals. He responded to my inquiry so quickly and was willing to accommodate a shorter timeframe of rental for my family due to medical issues. He communicated with me both through text messages and via a phone call. I researched at least 15 other rental locations and no one could compete with the value, service, and price of LT Boat Rentals. I will certainly reach out to them the next time we are back in Lake Tahoe and I HIGHLY recommend them.

Easy and smooth rental experience. Jet skis were in great condition, and the staff made the process…read morequick and straightforward. It's first-come, first-serve, so I recommend calling ahead to check availability before showing up. We had a great time renting Sea-Doos and enjoying the lake. Just a heads up for future renters: You're required to stay within sight of the rental facility at all times. Not a deal-breaker, but good to know in advance. Feedback for mgmt: Your staff is so nice! I will say just say that I don't love how you write down CC info. I understand having credit card info & waivers signed by renters responsible for any damage, but there has to be a better system than writing down CC #s, expiration dates, billing zip codes and CVC codes on paper at the open air check-in table.

I had the guy named Jake and I found him to be very disrespectful and unkind he was not helpful. I…read moretold him to go slow multiple times and he even faster and I fell off and was crying and he just sat there doing nothing and did not help me when I was hysterically crying.

Rented the Four Winn's for a full day during 4th of July weekend. John is helpful, accommodating…read moreand friendly. Chris did a great job teaching us how to operate the boat and gave us tips on the best destinations. The boat was clean, equipped with water toys and filled with a full tank of gas. The 24" Four Winn holds 13 and fit our party of 10 perfectly. Best price in North Lake and can't wait to be back next year to support this business. John, I call dibs on the Chaparral for next summer!!!

BEWARE OF THIS RENTAL COMPANY! John, the owner of this company, is very DISHONEST about the quality…read moreof his boats and will put you in a boat barely held together. He is a con man who will leave you stranded in the middle of the lake. DO NOT TRUST THESE PEOPLE OR THIS RENTAL COMPANY

Super fun for the whole family!!!Great and friendly staff, very flexible with timing, the whole…read morething ran smoothly!!!! Lots of fun!

Management really needs to improve their communication and customer service. I needed to remove one…read moreperson from my reservation, which should have been a simple request, but it ended up taking three days of back-and-forth communication to resolve. Throughout the process, I was repeatedly directed from one company to the other, with each company telling me to contact the other instead of taking responsibility. It was extremely frustrating, time-consuming, and inconvenient. What made the experience even worse was the difference in how the two companies treated us. The other company was much friendlier, more helpful, and genuinely seemed interested in resolving the issue. In contrast, this company's staff came across as rude and dismissive, and they continually redirected us elsewhere even though our original booking was made through them. Overall, the lack of accountability and poor customer service left a very negative impression. Based on my experience, I would recommend booking with the other company instead. They were far more professional, responsive, and pleasant to work with throughout the process.

We had an absolutely fantastic experience with Lake Tahoe Luxury Boat Rentals and will 100% rent…read morefrom them again! From the very first phone call, Brad made the entire process so easy. He was incredibly responsive, answered all of our questions, coordinated everything flawlessly the day of our rental, and truly went above and beyond to make sure everything was perfect. The customer service from the entire team was exceptional. Tori was so sweet and drove us back and forth in the golf cart, making everything easy and stress-free and even taking us back to our condo at the end of the day so we didn't have to make the walk. Luke was an awesome deckhand, and Sully, who happened to be the owner of the pontoon boat we rented, was incredibly friendly and welcoming. You can tell everyone genuinely enjoys what they do and wants their guests to have the best experience possible. The pontoon boat was beautiful, clean, and exactly what we were hoping for. We spent an unforgettable day on Lake Tahoe making memories with our family, and this company played a huge part in that. If you're looking to rent a boat in Lake Tahoe, this is the company to book with. Thank you to Brad, Tori, Luke, Sully, and the entire team for making our day so memorable!

We booked a boat charter several weeks in advance. Communication was fine and the staff seemed…read morefriendly. That said, I'd encourage anyone considering this charter to know that the price they quote you isn't the full price -- they also require a captain's fee of $60/hour. Unfortunately, the day before our charter (end of June), a cold front came through. They called to let us know they'd had to cancel charters the day before due to weather, but that ours would still go on, just later in the day. With temperatures in the low 50s and the water even colder, we made the difficult decision to cancel -- it just wasn't safe or comfortable for kids to be in the water. That's when we learned our $500 deposit was non-refundable, and we might even still owe the captain's fees. I could understand keeping the deposit if it meant they lost the chance to book another charter that day -- but that wasn't the case. No boats were out on the lake due to the cold; everyone on shore was bundled up in sweatshirts and jackets. Honestly this experience left us feeling scammed. I would think twice before booking this charter in advance.