I called and made an appointment with Simon. I brought my mother's 70-year-old Wiss sewing shears…read more Simon is very very nice. After I arrived at his home, he immediately started sharpening the scissors. Within 5 minutes, the job was done, and they were very very sharp. Simon is an expert. He teaches sharpening to students entering the trade, and he (humbly) mentioned he is the most skilled sharpener in the area. When I ordered my ride home, he stayed and waited with me and we chatted. I told him the scissors were my mother's. He was very sweet and kind. Give this man your well-earned business. Not only is he an expert, but his prices are amazing!

I always walk by on Saturdays' at the Grand Lake Farmer's Market and gave Simon a try with my dozen…read moreor so knives. The price and turn around was awesome. I didn't expect my knives sharpen in about 30 minutes! I think this year, this is my third time and appreciate his skill and effort! If you have some dull knives laying around, give Simon a try. Jess!

They were quick and efficient. Very Professional…read more Been a while I need to pay them a visit.

Easy drop off, quick and detailed work and quite affordable for the level of quality. Dropped off a…read morestandard Wustof chef's knife, two Japanese beauties and a really nice carbon steel Town Cutler chef's knife. All came back in excellent shape.

This is the only place I use for my knives! So great to have him in the east bay. Drop off and pick…read moreup are easy too.

Excellent service and quality sharpening work from Grant. All of my knives are crazy sharp now!read more

Usually Brent doesn't come where I live, but I lucked out that he'd be near-ish and was willing to…read moreswing by. And my GOODNESS am I glad he was, because my knives haven't been this sharp since I bought them! I knew they needed some care, but I really didn't realize how bad they'd gotten 'til I had the comparison. Brent was communicative, charged fairly, and finished more than a dozen knives in TEN MINUTES. Amazing, fantastic, worth every penny.

Brent responded quickly and let me know he would be at the farmers' market the next morning. Met…read morehim early in Pleasant Hill before the market opened and he had squared in less than 10 minutes! Will absolutely be back with my other knives.

Had them sharpen my chainsaw. Honestly, it's sharper and faster than it was when I bought it brand…read morenew. And I liked the staff. Inside, the place looks like a well used, old school shop. Loved it

I decided to support a local business and came to the shop to solve my lost key issue for my…read moremailbox When I came in the man behind the counter stayed sitting on his stool, which on the other side of the corner and blocked visually from me. So I stooped over the counter finally and asked him if he could help me. He was very gruff and asked what I wanted I told him I needed a key for my mailbox. He asked me to show me what he needed. I didn't know if he wanted me to come around the counter because he wasn't getting up. It didn't seem appropriate to go on the other side of the counter, so I stayed where I was and didn't know if he was being funny or what his issue was. And then I showed him the different parts to the box that I need and he said I would need a whole new lock to put into the box. So he gets up and gets the package of the set that I need. It shows a price on the package, but he said that's not the right price. I asked him so what is the right price and it was about a dollar more so. I said that's fine. I just wanted to get what I needed and leave at that point. Because he wasn't very pleasant at all. I told him I could pay with my debit card. So he had the machine in front of him and told me to tap my card which I did. Then I was surprised when he asked me for my pin number . Thank goodness, I wasn't intimidated and gave it to him. Instead, I leaned over Covered the number number area with my hand and put in my code myself. I just thought it was so odd and rude of him to ask me for my pin . I'll never go back there again. He seemed very bothered to have me in his shop, was so reluctant to get up from his stool, and it was very awkward when he asked me for my pin number.

Shoutout to Pascal in the back and manager Evan. They helped me out in a tight spot and got me…read moreexactly what I needed on a tight timeline. Very understanding guys who go above and beyond.

They usually have everything we need. Today's quest was a door stopper, the kick stand kind. We…read morefound it by going up and down a couple of isles. Usually we see an employee soon as we arrive and are able to as them for directions, but sadly not this time. That is something I appreciate coming here is there is usually someone to greet you and point you in the right place. There was one gentleman that made a comment on my taking pictures, but he didn't have a vest on or asked if he could help me find something. They have added new signage in their parking lots telling you to move all the way forward so can pass you as the parking lot is tight. Parking is an issue at times as it's a small lot. We've had to park on the street before near their garden center. Overall this is a solid hardware store with usually easy to spot employees, that are happy to help you.

I really want to support local businesses like Cole Hardware. In a world dominated by big-box…read morestores and Amazon, it's great to have an independent hardware store serving the community. Unfortunately, this visit was frustrating. I placed an online order that was estimated to be ready in 15 minutes. I intentionally waited an hour before coming in, but I still had to wait while my order was put together. It honestly would have been faster to walk the aisles myself, grab the item, and pay at the register. What disappointed me even more was the customer service at the front counter. The staff I interacted with came across as dismissive and unfriendly, which made the experience feel less welcoming than I expected. I genuinely want to keep supporting Cole Hardware because local businesses matter. I just hope they can improve the online pickup process and provide a friendlier customer experience. Those two changes would make a big difference and would keep me choosing them over the convenience of Amazon.

OMG. What a gem. A hardware store with everything you could need, laid out in charming, organized…read morefashion. The staff went above and beyond. And I struck up a neighborly conversation with the people in line with me. Support this place. In a world of heartless Home Depot's we need to keep a gem like this alive.

I like a sharp knife, who doesn't, but finding someone who specializes in doing this, and doing it…read morewell, is no easy task. I once took knives to a guy at the local farmers market who ran his business out of his truck and it was terrible. He did his work with a bench grinder and made a mess out of the cutting edge! When I checked out Delta Sharpening, I was pretty skeptical. No reviews, no background, but I liked his responses to my questions and comments, so decided to try him out. Brought him 5 knives of various pedigree, 2 that were at least 40 years old but I use all the time, a favorite pocket knife that I could never get sharp and a couple newer ones. When I picked them up, they were the sharpest I have ever seen! Jeff's pricing is very reasonable, especially for the results, and he's a very amiable guy, which just adds to the experience. I know this is his first review, which would make me skeptical if I were looking, but give him a try. I'm willing to bet you'll be pleased as well.

The owner, Jeff, was a consummate professional. You can tell his passion for providing quality…read morework. He was able to revive a severely damaged knife which I almost threw away. I took 4 knives and it was done in no time. Good pricing, efficient and friendly service, and the knives came out razor sharp. I highly recommended this business.

This place is Awesome! Been coming here for decades…read more Ming is Awesome! He guided me to less expensive pans and saved me some $$! I'll be back!

Had a great time at the store! Really fun browsing everything and they helped us find something…read morethat wasn't on the shelf.

My wife and I stopped by Bernal Cutlery looking for a quality kitchen knife and we had such a great…read moreexperience. The staff has an amazing depth of knowledge about knives and took the time to ask how we cook, what we were looking for, and let us handle several knives without ever making us feel rushed or pressured. The experience felt more like buying a well-tailored suit lol Thanks to their guidance, we walked out with a knife that was exactly right for our needs. Whether you're a professional chef or just someone who enjoys cooking at home, I can't recommend Bernal Cutlery enough. We'll definitely be back for our next knife.

Amazing Japanese kitchen store on Valencia! They have a huge selection of Japanese knives and other…read morecookware and kitchenware. It's a little pricey but you can tell the quality is amazing. They also have some Japanese condiments and other cooking ingredients. Perfect place to go to get a nice gift for yourself or a friend who's into food or cooking.