I don't normally write reviews, but after the experience my family and I had at Medical Imaging of…read moreSouthern California, I felt compelled to share our story. couple of weeks ago, I started experiencing some pain in my groin area. My primary care physician ordered a urine test and an AFP blood test. To my complete shock, the AFP results came back elevated. My doctor called me into his office and explained that the blood work showed signs that could be consistent with cancer. Hearing those words was one of the most frightening moments of my life. I consider myself a healthy person with no significant medical history, so this came completely out of nowhere. My wife and I were devastated. Like any parent, my first thoughts were about my two young children. I couldn't stop thinking, "What if I have cancer? What if I won't be here to watch my kids grow up?" My doctor referred me to a urologist, but the earliest appointment we could get was August 5th. To us, that felt like an eternity. Every day waiting was filled with anxiety, fear, and countless sleepless nights. My wife spent an entire Friday calling every urologist and imaging center she could find. We even decided we would pay out of pocket if necessary because we simply couldn't wait. Most places couldn't fit us in or weren't willing to help. Then she called Medical Imaging of Southern California on Wilshire Boulevard. From the very first phone call, everything changed. After hearing our situation, the staff immediately understood the urgency and compassionately found a way to fit me in that very same day. That simple act of kindness meant more to us than words can express. When I arrived, everyone already knew my situation and treated me with genuine care and empathy. There was no feeling of being "just another patient." They made me feel like a person whose fears truly mattered. I especially want to recognize Carla, the ultrasound technologist. She was absolutely incredible. Throughout the entire examination, she remained calm, professional, gentle, and incredibly compassionate. She understood how scared I was and constantly reassured me that I was in good hands. She explained each step of the process, answered my questions with patience, and treated me with kindness that I'll never forget. Healthcare needs more people like Carla. Once my scans were completed, they didn't make me wait days wondering about the results. They were immediately reviewed by Dr. Jabour, who personally met with me afterward. I truly cannot say enough wonderful things about Dr. Jabour. He took the time to carefully review every image with me, explain exactly what he was seeing, and answer every question my wife and I had. He never rushed us. He spoke with confidence, compassion, and honesty. Instead of simply reading a report, he educated us, reassured us, and made sure we understood everything. His calm demeanor, extensive knowledge, and genuine concern immediately put us at ease. By the time we left his office, the fear that had consumed our family for days had been replaced with hope and tremendous relief. It felt like a thousand-pound weight had been lifted off our shoulders. Medical Imaging of Southern California didn't just perform an ultrasound. They changed our lives. They reminded us what healthcare is supposed to be: compassionate, patient-centered, professional, and truly caring. To Dr. Jabour, Carla, and every member of your amazing staff, thank you from the bottom of our hearts. Thank you for treating us with dignity, kindness, and compassion during one of the scariest moments of our lives. Thank you for taking our concerns seriously and acting so quickly. Most importantly, thank you for giving my family peace of mind and allowing us to smile again. We will never forget what you did for us, and our family will always be grateful. If I could give Medical Imaging of Southern California more than five stars, I absolutely would. They have earned my highest recommendation without hesitation.

This review is for the tech who helped me. I wish I could figure out her name. She was a lovely…read moremiddle eastern (guessing?) woman. I was extremely nervous and uncomfortable during a sensitive exam. She was beyond kind and comforting. Even while the radiologist was scolding her, she remained focused on me and my comfort. She put her hand on my shaking leg and checked in on me. I wish every healthcare provider showed the kind of empathy that she did. The rest of the office and staff - eh. But they did get me in for a last minute exam.

My husband & I have had several tests done, they are always nice and the doctor talks to you before…read moreyou leave.

Zero pain HSG as everyone said I felt nothing at all…read more Now I do think also the lorazepam one mg n also hydrocodone worked too but I think any ibuprofen 600 mg would be ok too I need them for panic attacks But i recommend take something for sure But again as i said the doctor swivumer He is very experienced Price is 775 cash tho But worth the money pain free They will charge you extra 400$ if the tube is block n if they can unblock for you Case by case tho You need a doctor order for sure But I love the experience i recommend to everyone You need to know ask a day off if you work the next day some ppl like me felt sooooooo tired next day I believe the body went through this trama even tho is pain free So make sure next day you don't work just rest n sleep

Complimentary valet parking!!! Unheard of here in LA. Tips appreciated…read more Easy appointment making via Providence app or by calling. Professional and very clean. I luv all the sanitizer bottles available. Tissue boxes also. This office runs very smoothly and my experience with wait time has been very minimal.

I'm a long time patient of this office. I've had several bone density scans & mammograms over the…read moreyears I was here recently for the yearly mammogram appointment. I was able to find a parking space in their lot. The check in went smoothly. The tech that did the mammogram was pleasant, professional, & responsive. She was kind enough to have 2 heaters on in the exam room. The exam didn't take long & I was on my way. I received the results on Providence My Chart the next day. Kindly acknowledge this staff for the professional medical staff that they are.

Excellent service. Excellent staff. I'de like to give special thanks to HEIDI, MARIA, YAZMIN and…read moreJASLYN for their compassion, courtesy, professionalism, friendliness etc. it makes the experience much easier. YAZMIN a new staff member really impressed me with her gentleness starting my IV and caring for the patient's comfort level. Thank all of you! Sincerely, BARRY ADLER

Great location and amazing clean space!!! We elected to park a block away but short walk to office…read more Staff were so sweet understanding and very accommodating!!! Keep in mind I'm claustrophobic and MRI open or enclosed are very traumatic but the staff helped make this one of thee easiest and almost enjoyable experience!!! Highly recommended if and when needed but hopefully this will be my last!!!

I was here today for a chest X-ray…read more The front office staff & technician were very pleasant & professional. The exam didn't take long & I was on my way. Even though they don't validate for parking, I thought $4.00 was reasonable. I'm always glad to get in & out of parking lots without having to pay too much. All in all, a great experience at this location.

I'm not typically a review leaver but wow, that was bad. The reviews here are pretty spot on. Got…read morethere at 2:10 for a 2:20 appointment and didn't leave til 4:30. A good amount of folks arriving after me went back first -- some were certainly CTs but I do know that at least two of them that went ahead of me were getting MRIs because we made conversation in the lobby while waiting. Was very fun to explain to my boss why I was offline for so long btw. Medical workers are miracle workers and I am all for placing the blame at admin's feet for a terrible experience. But the extremely nice tech said "7 more minutes" and then was gone for wayyyy longer? I'm just sitting in the tube squeezing the alarm thing and no one is coming? I know yall are slammed, underpaid, and getting shafted on helium from the situation the Gulf... but c'mon. All this is after a text cancellation for my initial appointment because no tech was available. OH and a lady who showed up on my phone as "DALRYMPLE JERRY" called me at 8pm the night before to confirm my appointment (again) and was seemingly in the middle of disciplining a kid or something?? TL;DR I would rather drive to their Glendale office from the westside than go back to the SaMo location.

The women that work here are absolutely wonderful people. I have come here for years for various…read moreimaging. I've never had to wait more than 15 minutes in the front desk. Staff is always so kind and accommodating. Parking garage and back although it's kind of expensive and street parking is not great. There is seriously nowhere else to do your imaging. The people here are so wonderful.

I have received outstanding care from the dedicated staff at Women's Imaging in Santa Monica…read more Everyone, from the receptionist and caring humans who make challenging examinations as enjoyable as they can be, to the wonderful doctor who personally explained otherwise confusing diagnoses to me, ensures that I leave the office feeling supported and cared for. All thanks!

Friendly and responsive staff. They fit me in to the schedule, despite being at the very end of the…read moreday and with a full waiting room. I found everyone to be professional and very timely! Will recommend!

Management, do your self and your patience a favor and listen to your staff upfront conversations…read morewhile patience are waiting. By far, the most unprofessional staff I have heard in a medical office!!! The personal and very imberrasing conversations should not be allowed. Do better..

Oh dear Sue! Sue used to perform my mom's paracentesis, and she quickly became our favorite. She is…read morecaring, compassionate, and genuinely wonderful to work with. We often had to go wherever there was an available appointment, but Sue always stood out because of the kindness and attention she showed my mom. Even though the drive on 405 can take 4-5 (that's why it's called 405- joke) it is absolutely worth it. I highly recommend this location and especially Sue! Her kindness and dedication made all the difference for our family. She went out of her way to help us find resources and obtain needed medical supplies, even when she wasn't obligated to do so. We are incredibly grateful for her support and care. Thank you,

Easy drive and parking, and a nice and clean facility. I wish I could get all my imaging there.read more

It's freezing in the waiting room, my elderly father was shivering as well as other patients in the…read morewaiting area. I asked the receptionist to lower the A/C, she refused then went back to texting on her cell phone in front of me! They do not validate parking, and it's expensive. Wish I had read the previous reviews before coming here. I will not be back.

IF you would like the worst possible service of any office in Santa Monica, Ca this is your place…read more There is a girl there named Tanya who is so awful and unprofessional that I cancelled my appointment after her despicable behavior and went to Tower Imaging which I have been to many times. What a difference. I asked three times to have a supervisor call me and that never happened. Didn't take me long to figure out that this place is sub standard on every level and I want my level of care to be much much higher. I will tell everyone I know to never ever go there if they care about their health and well being. I never write reviews but felt it necessary due to their behavior. If I could give them 0 stars I would. Truly awful.

I've been going to Barbara Kort for several years now for mammograms and make a point of going to…read morethis particular location now after trying a different one. The staff is kind and respectful while being extremely efficient. When there have been tests that required immediate consultation the team is very professional and delivers the information in a very calm manner. Other great thing about this location is that the offer validation for parking and completely cover it.

I was asked to review my experience at the UCLA Radiology location in Santa Monica, and…read moreunfortunately it was not a good one from beginning to end. The front desk staff need to speak louder, as many seniors are hard of hearing, and a more welcoming approach would also make a difference. The tech who came out to get me was so rude that I actually considered leaving, but against my better judgment I stayed for my appointment. I was told the MRI would take about 20 minutes, but it ended up taking close to an hour. The young woman performing the MRI was extremely condescending. The entire experience felt more like being targeted by the mean girls club in high school rather than being in a professional medical setting. I would not return to this location again. *** Update: UCLA responded to my review with a generic message from "Business Manager" directing me to a link, but without providing an actual contact name, phone number, or UCLA email address. If they truly want to discuss patient experiences, I believe direct contact information would be more appropriate and professional.