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    Westside Medical Imaging

    4.1 (52 reviews)
    Closed 9:00 am - 5:00 pm

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    4 years ago

    Great professional and kind treatment. Everyone in the office is very friendly , especially at the front desk : Lupe !

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    Ask the Community - Westside Medical Imaging

    Review Highlights - Westside Medical Imaging

    During hard times when you despise going to get certain testing, Ruby sure knows how to make patients feel better.

    Mentioned in 6 reviews

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    SimonMed Imaging - San Vicente

    SimonMed Imaging - San Vicente

    2.0(54 reviews)
    0.1 mi

    My husband came here for renal ultrasounds today, and his tech was Robin…read more He was really worried about having to drink a lot of water for one section of his tests, but robin was kind enough to have him come in early, and stayed standing by until he was ready to do the ultrasound. Everyone was really nice, and I highly recommend it as a place to have ultrasounds done. Only issue is location...because of the local construction, waze will lead you down closed streets trying to circle you around to get there...but they have parking!

    If zero stars were an option, I would choose it…read more I called ahead to get a cash self-pay price, which was clearly approved by their representative. When I arrived, they changed the price on me. I spoke with management, and they confirmed that the representative did approve and note the agreed-upon price in my account, yet they still refused to honor it. I drove 45 minutes to get there, spent another 45 minutes for them to get approval from my insurance since they changed my cash pricing and the insurance deductible now makes more sense to go with and now I have to drive 1 hour 15 minutes back home due to rush hour traffic. This place has no respect for patients' time or for their own word. Unfortunately, this isn't my first experience here, and every single visit has involved some kind of issue. On top of that, the staff has consistently been unprofessional and rude. I would strongly advise looking elsewhere.

    Photos
    SimonMed Imaging - San Vicente
    SimonMed Imaging - San Vicente
    SimonMed Imaging - San Vicente - Sent literally 10 minutes before I left the house to get the x-ray.

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    Sent literally 10 minutes before I left the house to get the x-ray.

    Beverly Hills Medical Imaging - The x ray machine was not properly registered with the state

    Beverly Hills Medical Imaging

    3.1(75 reviews)
    0.0 mi

    I had a wonderful experience from start to finish. The imaging service technician Selena was…read moreincredibly kind, patient, and professional, taking the time to explain the process clearly and making me feel completely at ease. Her calm demeanor and attention to detail truly made a difference. The front desk staff Dolly was equally outstanding -- welcoming, efficient, and genuinely caring. Check-in was smooth, and they were happy to answer questions with a friendly attitude. It's clear that this team values patient comfort and excellent service. I'm very grateful for such a positive experience and would highly recommend this facility.

    Unacceptable Short-Notice Rescheduling and Lack of Communication - Olga Meyer…read moreDear Dr. Chandak, I am writing to bring a severe matter regarding your office's scheduling and communication practices to your immediate attention. An MRI was scheduled for me, Olga Meyer, for this coming Sunday, June 14th. This appointment was confirmed approximately two to three weeks ago. However, today--Friday, June 12th--less than 48 hours before the scheduled procedure, I received a text message abruptly stating that my appointment must be rescheduled to Monday. Following this notice, my husband attempted to contact your office five separate times to resolve this issue. Not a single call was answered, nor have we received any return communication. This level of service is entirely unacceptable. Forcing a patient to shift an appointment from a weekend to a workday on such short notice is a major disruption. Furthermore, leaving a patient completely unable to reach anyone to discuss the change is a terrible business practice that severely damages client trust. Please be advised that I am contacting the law firm that coordinated this referral to formally complain about this experience and ensure they are aware of how their clients are being treated. I expect a prompt response to resolve this situation immediately.

    Photos
    Beverly Hills Medical Imaging - Reactio. After leaving their clinic by unlicensed radiology manager

    Reactio. After leaving their clinic by unlicensed radiology manager

    Beverly Hills Medical Imaging - CA Dept of Health Violations

    CA Dept of Health Violations

    Beverly Hills Medical Imaging - Waiting room

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    Waiting room

    Beverly Tower Wilshire Advanced Imaging - Lobby

    Beverly Tower Wilshire Advanced Imaging

    2.4(307 reviews)
    0.4 mi

    I tried sharing images with my doctor via their website made for that…read more https://myradiologyconnectportal.com/ExamShare However, the "Generate Link" button doesn't work. I tried several times with 2 different browsers, making sure fields were filled out correctly. Frustrating. I also tried downloading the images to my desktop, but when I tried opening them, no images. Just a bunch of binary code or something. Now I have to drive to the imaging center, pay for parking, and waste my time and theirs waiting for images to be put on CD. CD? Hasn't this technology been replaced years ago with USB? Everything else about Beverly Tower Wilshire, however, is great!

    I never actually made it to this facility -- my appointment was cancelled before I ever walked…read morethrough the door, which is exactly the problem I want to highlight. I called to schedule a Coronary Calcium Scan as a self-pay patient -- no insurance, no doctor involved. I made that very clear from the start. Getting through to someone wasn't easy either -- the phone system is a guessing game with no obvious path to scheduling. I would have preferred to book online, but a Coronary Calcium Scan simply wasn't listed as an available option on their website, so calling was my only choice. The appointment was set. Then, at 4:30 PM the day before my scan, I got a call telling me I needed a doctor's referral. When I reminded the rep that I had specifically explained I was self-pay with no referral, it didn't matter -- the appointment was cancelled anyway. I can't review the facility itself, the equipment, or the on-site staff because I never got that far. What I can say is that the intake process failed at every step: an inaccessible phone system, an incomplete online booking option, and front-end staff who either don't document or don't read patient notes. I hope someone at RadNet reads this and uses it as an opportunity to train staff on handling self-pay patients properly. A last-minute cancellation caused by an intake error wastes patients' time and erodes trust before the relationship even begins.

    Photos
    Beverly Tower Wilshire Advanced Imaging - Embarrassing excuse for a medical facility

    Embarrassing excuse for a medical facility

    Beverly Tower Wilshire Advanced Imaging - On the left is normal sesamoid anatomy. On the right is my sesamoid anatomy that the radiologist wrote was normal on the report.

    On the left is normal sesamoid anatomy. On the right is my sesamoid anatomy that the radiologist wrote was normal on the report.

    Beverly Tower Wilshire Advanced Imaging

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    Westside Medical Imaging - medcenters - Updated June 2026

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