Excellent facility!!! My experience was absolutely wonderful from beginning to end…read more I was able to get a next-day appointment at the exact time I wanted, which was incredibly convenient. The check-in process was quick and easy, the facility was very clean and organized, and every staff member I encountered was kind, welcoming, and professional. Everyone made what could have been a stressful experience feel effortless. The MRI itself was fast, and I was amazed that I received my result  the very next day. That kind of efficiency and communication is so appreciated when you're anxious about your health. Honestly, I'm surprised by some of the negative reviews because my experience couldn't have been better. The entire process was seamless, and I left feeling well cared for. I would absolutely recommend this imaging center to anyone looking for prompt, professional, and compassionate service.

Horrible experience. This office delayed my medical care due to their disorganization and lies! Do…read morenot believe a word these ppl say. They told me a pre-authorization wasn't needed. Come to find out it was, per my insurance, and I would have been on the hook for thousands of dollars out of pocket bc my insurance didn't approve the exam. Good thing I waited and rescheduled the appt to get clarification from my insurance. I rescheduled the appt and they tell me right before that they haven't received the authorization even though my insurance's deadline to approve or deny authorization was over a week ago. So now I have to reschedule again for the fourth time bc this office doesn't seem to know what they are doing (previous reschedules are bc they claim they didn't receive the referral from my doctors office and I had to call 5x to get this rectified).

Zero pain HSG as everyone said I felt nothing at all…read more Now I do think also the lorazepam one mg n also hydrocodone worked too but I think any ibuprofen 600 mg would be ok too I need them for panic attacks But i recommend take something for sure But again as i said the doctor swivumer He is very experienced Price is 775 cash tho But worth the money pain free They will charge you extra 400$ if the tube is block n if they can unblock for you Case by case tho You need a doctor order for sure But I love the experience i recommend to everyone You need to know ask a day off if you work the next day some ppl like me felt sooooooo tired next day I believe the body went through this trama even tho is pain free So make sure next day you don't work just rest n sleep

Competent, caring, highly professional and quick answers. And great respect for the patient! Dr…read more Goldman couldn't have been kinder, but all of the doctors love and respect each other, and according to my doctor and my friends, they are all great.

Complimentary valet parking!!! Unheard of here in LA. Tips appreciated…read more Easy appointment making via Providence app or by calling. Professional and very clean. I luv all the sanitizer bottles available. Tissue boxes also. This office runs very smoothly and my experience with wait time has been very minimal.

I'm a long time patient of this office. I've had several bone density scans & mammograms over the…read moreyears I was here recently for the yearly mammogram appointment. I was able to find a parking space in their lot. The check in went smoothly. The tech that did the mammogram was pleasant, professional, & responsive. She was kind enough to have 2 heaters on in the exam room. The exam didn't take long & I was on my way. I received the results on Providence My Chart the next day. Kindly acknowledge this staff for the professional medical staff that they are.

Great location and amazing clean space!!! We elected to park a block away but short walk to office…read more Staff were so sweet understanding and very accommodating!!! Keep in mind I'm claustrophobic and MRI open or enclosed are very traumatic but the staff helped make this one of thee easiest and almost enjoyable experience!!! Highly recommended if and when needed but hopefully this will be my last!!!

Excellent service. Excellent staff. I'de like to give special thanks to HEIDI, MARIA, YAZMIN and…read moreJASLYN for their compassion, courtesy, professionalism, friendliness etc. it makes the experience much easier. YAZMIN a new staff member really impressed me with her gentleness starting my IV and caring for the patient's comfort level. Thank all of you! Sincerely, BARRY ADLER

I'm not typically a review leaver but wow, that was bad. The reviews here are pretty spot on. Got…read morethere at 2:10 for a 2:20 appointment and didn't leave til 4:30. A good amount of folks arriving after me went back first -- some were certainly CTs but I do know that at least two of them that went ahead of me were getting MRIs because we made conversation in the lobby while waiting. Was very fun to explain to my boss why I was offline for so long btw. Medical workers are miracle workers and I am all for placing the blame at admin's feet for a terrible experience. But the extremely nice tech said "7 more minutes" and then was gone for wayyyy longer? I'm just sitting in the tube squeezing the alarm thing and no one is coming? I know yall are slammed, underpaid, and getting shafted on helium from the situation the Gulf... but c'mon. All this is after a text cancellation for my initial appointment because no tech was available. OH and a lady who showed up on my phone as "DALRYMPLE JERRY" called me at 8pm the night before to confirm my appointment (again) and was seemingly in the middle of disciplining a kid or something?? TL;DR I would rather drive to their Glendale office from the westside than go back to the SaMo location.

MRI was rough...super bruised by an (let me be nice) inexperienced "technician" sticking me…read moremultiple times in the hand AND arm leaving painful bruising. Photos attached were taken 10 minutes after my appointment. Dude was also terrible by trying to bully me into not using the bathroom when I needed to...saying "people are waiting". I just love a guilt trip with my MRI! LOL! I will say that the "helper" dude was supportive and told me to take my time. Thankful for him! I had no idea that this place had such low reviews or I wouldn't have agreed to put my trust here. Rookie mistake for not checking. BTW, 2 days later, almost the entire back of my hand is black and blue. Having this RADnet on the basement floor of a UCLA facility is "strategic". Don't let the location fool you. It has nothing to do with UCLA.

Friendly and responsive staff. They fit me in to the schedule, despite being at the very end of the…read moreday and with a full waiting room. I found everyone to be professional and very timely! Will recommend!

Management, do your self and your patience a favor and listen to your staff upfront conversations…read morewhile patience are waiting. By far, the most unprofessional staff I have heard in a medical office!!! The personal and very imberrasing conversations should not be allowed. Do better..

Easy drive and parking, and a nice and clean facility. I wish I could get all my imaging there.read more

I have been coming here for years! Great office experience!…read moreFront desk people are super helpful and friendly. Same for the other staff and Amazing care from the technicians. And I rarely wait ! Thank you!

It's freezing in the waiting room, my elderly father was shivering as well as other patients in the…read morewaiting area. I asked the receptionist to lower the A/C, she refused then went back to texting on her cell phone in front of me! They do not validate parking, and it's expensive. Wish I had read the previous reviews before coming here. I will not be back.

IF you would like the worst possible service of any office in Santa Monica, Ca this is your place…read more There is a girl there named Tanya who is so awful and unprofessional that I cancelled my appointment after her despicable behavior and went to Tower Imaging which I have been to many times. What a difference. I asked three times to have a supervisor call me and that never happened. Didn't take me long to figure out that this place is sub standard on every level and I want my level of care to be much much higher. I will tell everyone I know to never ever go there if they care about their health and well being. I never write reviews but felt it necessary due to their behavior. If I could give them 0 stars I would. Truly awful.

I've been going to Barbara Kort for several years now for mammograms and make a point of going to…read morethis particular location now after trying a different one. The staff is kind and respectful while being extremely efficient. When there have been tests that required immediate consultation the team is very professional and delivers the information in a very calm manner. Other great thing about this location is that the offer validation for parking and completely cover it.

I was asked to review my experience at the UCLA Radiology location in Santa Monica, and…read moreunfortunately it was not a good one from beginning to end. The front desk staff need to speak louder, as many seniors are hard of hearing, and a more welcoming approach would also make a difference. The tech who came out to get me was so rude that I actually considered leaving, but against my better judgment I stayed for my appointment. I was told the MRI would take about 20 minutes, but it ended up taking close to an hour. The young woman performing the MRI was extremely condescending. The entire experience felt more like being targeted by the mean girls club in high school rather than being in a professional medical setting. I would not return to this location again. *** Update: UCLA responded to my review with a generic message from "Business Manager" directing me to a link, but without providing an actual contact name, phone number, or UCLA email address. If they truly want to discuss patient experiences, I believe direct contact information would be more appropriate and professional.

Judging by the reviews of this place, it seems like a typical UCLA FACILITY THAT HAS MEDIOCRE to…read morehorrible treatment of patients but for todays visit for an MRI, I must have been very lucky. All three staff Members I encountered were very accommodating and as sweet as pie to Me! It was a horrible morning as I was in so much pain and could not move and to add insult to injury jury, my Lyft driver was late! There was so much stress just to coordinate the ride over to ucla and I was worried because UCLA is very strict for us to arrive early but the doctors are allowed to be very late for us, Ironically. Ivan was so sweet and followed up with two phone calls because I was taken To the wrong facility so I was walking all over the place. Even though I was understandably late, Ivan said that Alexis the technician will still take me for the procedure. They both put me at ease and made the experience still very positive and calm/collective. The assistant was very nice too and took me back to the technician. The technician provided a ball to squeeze since I was going in head first and made me feel at so much peace that I was not even claustrophobic anymore! She even gave me some aromatic scents too to smell while in the MRI chamber. With UCLA, you can also wind up with bad employees too so this experience was fantastic. Thank you so much for your professionalism and hospitality! With see three people, thank you for Making this experience fantastic despite a very stressful morning!

cancelled my appointment without notice- and no help with rescheduling. Very unprofessional. No…read morereason given for the cancellation.