We saw a Restoration1 car at our neighbors, called the number to see if someone could look at a bit…read moreof water damage. The manager was still in the area & came over. John was so kind, careful & very helpful. He didn't try to sell unnecessary services & we felt much better about our house than before he stopped by. Very grateful.

I have to say some of the best customer service I have ever received. They walked me though the…read morewhole process and worked with my insurance company. Thanks

DRYmedic Restoration Services of SE Charlotte is a top choice due to their brand standards and…read morecompany values which include integrity, hard work, professionalism, and communication. Derek is a seasoned professional. Highly recommend for any restoration or mitigation services.

From the owner: DRYmedic Restoration Services of Raleigh is a leading disaster restoration company offering…read morespecialized services to help residential, and commercial property owners recover from unexpected losses caused by water, fire, mold, and other disasters. Our experienced team is available 24/7 to provide immediate assistance to clients in their time of need. Above all, we are a people-focused company that believes in treating our clients with compassion, empathy, and respect. We are committed to helping you navigate the challenging and often overwhelming process of disaster recovery and providing the support you need to get your lives back on track. Trust us to restore your property and your peace of mind.

BEWARE!!! FRAUDSTERS!!!! SCAM of a company. These people never dried out my crawlspace or helped…read morediagnose the problem. They did come to the house and did something in my crawlspace, but there's still tons of water under my house. Then they billed me and would refuse to communicate with me. I would try to talk to somebody who worked there and then they would say they don't work there anymore. Lots of turnover. No customer service. I wouldn't recommend this company to anyone. HORRIBLE. These are the photos AFTER their services. THEY HAVE CHANGED THEIR NAME TO 24/7 Metro Restoration so DO NOT USE.

Shortly after moving into our new home, we discovered a leak that had been occurring for 2+ years…read morewithin a wall in our master bedroom. Avery from After Disaster couldn't have been more helpful! He was very knowledgeable and provided his expertise as we determined what to do. Avery clearly cares about the well being of his clients and it was extremely refreshing to work with a contractor with that approach!

VERY expensive, but they showed up in less than an hour on a holiday weekend and fixed the issue…read morewith no problems.

After a late night emergency where a pipe broke off from our washer. We called Roto Rooter. They…read morewere quick to send us a plumber to address the issue. Our plumber Joseph Vega was great, explained everything to us and he worked fast and efficient. For how late it was and how fast they got the job done I feel the value was good. Overall, we had a very positive experience.

Greenpoint Restoration was hired to restore my home after a water leak was discovered and my home…read morehad suffered water damage. David, the construction manager, came out to give an initial estimate to do the work and said they would be back the next day to start the job, starting first with removing the water heater which caused the leak and damage. They came back to my home 3 days later after several phone calls to start the demolition process, days later than initially spoke of. During which time the leak continued, and the water heater was never removed. They then proceeded to remove carpet, drywall, flooring, insulation that they said had been damaged. After these items were removed they placed drying equipment and said it would need to remain for approximately 72-96 hours, as the leak continued. From the time the leak was discovered until the time I hired a third party to remove the water heater, my Family went without hot water for approximately 1 1/2 to 2 weeks. Devin, the project manager, then came out after the equipment had been in place for less than 48 hours and removed the drying equipment and said that David would be giving me a call the following Monday so that they could start the repair process. I contacted Devin back that evening to let him know that they leak was still present, and he stated that he would be back the following morning to look over things and see what needed to be done. Devin never showed up and I was unable to reach him by phone. I then was forced to use a third party to stop the leak after several days, and further damage to my home. After the leak was stopped by the third party and removal of the water heater I continued to call Greenpoint in regards to the repairs to restore my home to its original condition. I also contacted my insurance adjuster for advice on how to handle the situation, being Greenpoint had invoiced for more days of drying that what had been done, and the job-site was still leaking, and further abandoned. I left multiple messages for Devin and David in regards to the repairs. I tried to contact the main office number in later days, but it was no longer their phone number so I began trying to research how to contact them. A couple weeks later I finally was able to reach a voicemail for the owner and left him a message. He contacted me back and we discussed the entire situation, he apologized and said that they had completely dropped the ball and he would have Devin get in contact with me. Devin contacted me, expressed how sorry he was for himself being at fault for a job not completed in a timely manner, or at all for that matter, and scheduled a time to come to my home to meet. Once he arrived he once again apologized for the entire situation, my family's distress, and the inconvenience, and signed the insurance check for the demolition and drying over to me. To this day I have still not had any contact from Greenpoint in regards to the repairs of my home which still have not been completed.

Greenpoint Restoration handled a job for us involving a bathroom leak which included mold removal…read moreand the rebuilding of the the bathroom. The job was performed professionally and skillfully from start to finish. Everything was completed to satisfaction. Recommend without hesitation!

This is a very professional company! I had a horrible sewage line back up through my toilet!…read more These guys were fast to the scene and got rid of the nasty. It took awhile to to get our hardwoods repaired, but they worked with my insurance company and it looks even better than it did before. They handled the whole mess and made it so much less stressful!

Honest company who actually is looking out for you! We had a small bit of water damage around a…read morebaseboard in our master bath. Had one company come out and tell us that we had major water damage behind the walls, under our floors and into our master bedroom which would cost us or our insurance thousands. Then had Scott from United Water Restoration Group come out and show us that we had absolutely NO high moisture readings in our walls or master bed. Only a small bit of moisture in the baseboard that we suspected. So glad we got a second opinion from these guys and that they were honest and so helpful, saved us thousands! Hopefully will never need to use their services for actual water damage but would absolutely use them in the future if we needed to!!

We had a kitchen fire recently in our home that completely filled up the entire bottom floor with…read morethick smoke. After the fire, the firemen made quite a mess. It was a scary ordeal and quite stressful. Thankfully I have Cindy and her company's number on speed dial and was able to contact them immediately. Even though it was a Saturday, her husband and business partner Rob and his team came right away, set up the equipment, and organized the entire mitigation. In less than two days the smell of the smoke had completely dissipated from the home. They worked directly with our insurance and everything was handled in a timely manner. This team is fantastic. Honest, very knowledgeable, kind, and fair. My family and I are very grateful. We highly recommend this company. Anytime you experience fire, water, or mold damage, give them a call. Keep them on speed dial! These guys are wonderful.