Clean and the person working there was very helpful. They have large machines for bulky items.read more

Honestly it was a bit of a learning curve when I first walked in. The machines can be started by…read moreapp. They have change machines but honestly why would you use them when the app is so much more convenient. The washing machine has built in soap, bleach and fabric softener and they also supply dryer sheets for free. Right now dryers are free to use during the week. I wasn't sure at first but I've been coming here for a couple months and I really can't see myself going anywhere else in the area. They're super friendly here with my son and I and it's always immaculately clean. Definitely check them out.

Very clean and very nice location. They have snacks and drinks. They also have a restroom. A lot of…read moremachines all different prices and a lot of dryers .25 cents for 8 minutes. This place is really nice and also very cool inside. Will definitely be back. :)

My First time here, I was extremely impressed at how clean this place is. I counted about 3…read moreworkers on the day I went. They were Cleaning and sweeping even though the place looked spotless. They have Lots of machines, all super clean, various sizes and prices, front and top loaders. Several washers are coin operated but there are also some that take credit (towards the back). I used the Extra large machines in the back for some quilt and blankets. The Machines are very simple to use. The wash cycle is 24 minutes. Thankfully for this first time user they have step by step instruction listed right on the machine. The Dryers are $0.25 for 8 minutes and some take credit as well. Two Large TVs mounted on the wall, soda and candy machine. Another machine with single use laundry items, seemed like reasonable prices. The office had larger bottles of laundry items for sale, not sure of those prices. Workers were helpful, I had some packaging that I could not rip open, went to the office and they cut open the packets for me. This place offers drop off service so some of the workers were busy on those orders. I went in the morning, during the week and maybe 8 people were in there and that's including the workers Would definitely recommend. Only issue I had, is that I was approached twice by a woman who first asked for laundry soap and then came back to ask for money.

Fast turnaround and everything came back great. 4 pieces (pants, two shirts, 1 vest) was about $32…read moreso not terrible. They send out coupons often so you can partake in that too with their email list.

I moved here a year ago and started dropping off my clothes at this Tide location. Nothing but the…read morebest!!! And Santi's professionalism and smile always brighten my day! She's why I come to this location!

Randomly selected this location while looking for a laundry mat. Having no reviews I was a little…read morehesitant but decided to give it a try. This has been very easy and relaxing. I came around 8:45 am , which finding out it's open 24/7 is also really great! The machines are very simple to use . The dryers are 25 cents every 5 mins which is not bad at all. The massage chairs actually worked and that was nice to use for 1.50 it lasted awhile which was nice . They have an ATM here as well with a service charge of $3.00 which is very low considering most places . Will definitely come back .

First time here, only used one machine # 22. It was a 3$ wash , noticed the machine didn't pull in…read moremy liquid soap so it was a waste of 30 minutes and 3 $. Their was water leaking from some of the machines onto the floor.

Today I had a really bad experience here, in particular with the work attendant "Gloria". I had…read morethree washer machines that I was using, two out of three of those washer machines worked properly. One of the machines that I was using didn't produce any detergent although I used a great amount of detergent. I told the attendant "Gloria" what was going on and she totally disregarded what I was trying to explain to her. She was very rude and dismissive towards me. She pretty much brushed off the issue that I told her that I was having with the washer machine not cleaning my clothes. I even explained to her how the other washer machine produced soap but this machine in particular didn't. But instead of "Gloria" trying to rectify the situation she simply gave me a big F U! I asked her for her managers name and number but she told me she didn't have it, so I then asked when will her manager be available she claim he or she will be in on Sunday but she couldn't provide a time. After having this experience with "Gloria's" unprofessionalism I won't be returning back to this laundry facility ever again for "Gloria's" terrible customer service skills. To be honest she shouldn't be dealing with the public with that kind of disposition. I was highly offended by her service, or lack thereof.

Super clean and the owner was super helpful and informative. We haven't had to use a laundromat in…read morea long time but being displaced after a flood caused our situation to change. Thankful for this wonderful place!!!

The staff are wonderful, it's a really clean facility with a drive-through, I've used the tailor…read moreand the dry cleaners and have been impressed with both. I am now a return customer and excited to have a great dry cleaner/alterations in the immediate area.

I took 3 sweaters here for dry cleaning as my first time experience. Was welcomed and helped…read morequickly. Three sweaters cost just over $20 prepaid to dry clean. Plenty of parking spaces in their lot. They also have a drive-through lane for convenient pickup.

We recently moved into an older apartment that doesn't have a washer and dryer in unit, thinking…read morewe'd be able to keep up by adding biweekly laundromat trips to our routine. Within a few weeks, we were completely overwhelmed, so we did something I had never considered: we sent our laundry out. It seems like such an extravagance, but I was desperate. Maybe we'll just do it this one time, just to get caught back up! After all, sending your laundry out is something people from Highland Park do, haha. Enter Lone Star. We looked online and quickly found Lone Star coming up again and again with consistently positive reviews on Google, Yelp, Facebook, etc. We took a chance and gave them a call. I was immediately struck by how incredibly friendly and professional they were. Despite three dropped calls, the owner being out of town, and it being a Sunday morning, they made an effort to help us. We shoved everything we could into two 13 gallon trash bags, anxious about cost, and awaited their arrival. The employee who stopped by was so nice and communicative, working through a language barrier to make sure we both understood what was in the bags, when I would be home to receive the delivery, etc. Then came the moment of truth, Lone Star arrived back that evening with our order. Everything was beautiful folded, smelled wonderful, and was intuitively packed. The bill? ~$35. I was just floored. We had been bracing for something in the neighborhood of $50-60, but $35?? Lone Star, you've won customers for as long as we're in the North Dallas area. I'm so impressed. This quality of service FEELS like it should come with a prohibitively steep price tag. Thank you so much for helping our family dig our way out from under a mountain of laundry, and I honestly look forward to the next time I get to call and place an order for pick-up. How many people get to say they look forward to laundry day? :)

I have been using this laundromat for the last several times. I found it to be very clean and the…read morepersonnel or Friendly. They have plenty of machines in different sizes so it's great for whatever your needs are .

This place is a dump. Every frontloading washing machine has some kind of green mold or algae…read moregrowing on the inside of the seal on the door which is exposed to the laundry being washed. The woman working there has the nastiest attitude towards customers and if you have a problem to her you are a liar and then she points to one of their stupid cameras. DO YOURSELF AND FIND A DIFFERENT PLACE TO DO YOUR LAUNDRY UNLESS YOU LIKE EXPOSING YOUR LAUNDRY TO GREEN MOLD AND AN EMPLOYEE WITH A NASTY ATTITUDE.

Worst customer service ever She even putting her hands in…read morewhere I put my clothes to tell me I have put many clothes when it was just the right amount Just wanted another machine I use so more money for her Worst customer service Won't ever come back for getting my clothes inspected like she is whoever inspector