Engine overheated and gave up on me mid road trip, what a blessing to be picked up by Shaw's. I was…read moremet with efficient, professional and kind behavior that really helped to keep the tears at bay. Not only did my driver help me through the process of leaving my car at the shop he gave me really good advice like take a picture of the sign so when you come up for air tomorrow you can find your car! So grateful. Hopefully will not need services again but if you're in the Michigan city neighborhood and need a tow this is the place.

This guy has a little scheme going on. will tow your vehicle not even a block and charge you $300,…read moreand not work with you. Taking advantage of blue collar hard working people just trying to get by. never use this a**hole.

I called a towing service in Michigan City that wasted my time before I ended up calling MVP…read more I called MVP and had zero issues scheduling a tow. Great, prompt service. Friendly people.

Biggest Fear...engine loses power on BUSY highway...we steer to the side of the road under the…read moreviaduct and call Triple A motors-so glad I paid that renewal fee. They have MVP Towing and Recovery sent out. The dispatcher calls me to be sure of my location (remember I am under the viaduct). 30 minutes pass, no tow truck. So I call the tow truck driver number that the dispatcher had given me. Turns out he was above me, cruising looking for me and could not see me under the viaduct. Because of his diligence to find me, he did! His name is Daylon and I give him 5 stars x 2!

A human being Answered on the second ring, everything went smoothly, Rick loaded the car carefully…read moreand quickly and even made sure I got home safely. Proce was reasonable too. Couldn't have asked for a better auto breakdown experience thanks to Ace and Rick.

Great people and great service. Great mechanics. I most diffenitly recommend them. Great pricing…read moreand service.

I have purchased a number of vehicles from here and I have been pleased. My daughter's transmission…read morewent-out. She's on a low budget. She needed another means of transportation. She explain to HEMI her situation. HEMI took time-out hear. She only had $200 to her name. HEMI found her a car with very low monthly payments. Show me any Used Car lot that would accept little as $200? HEMI and his Team has a big Heart!..My daughter was so proud! She drove the car straight to the car wash lol. I personally, know that if you purchase a vehicle from HEMI. If you find something wrong? HEMI Team will make it right!..I purchased a Van from HEMI. 3 months later fuel pump went-out. I didn't have the funds to fix it. Every place wanted $400 plus to fix it. HEMI fixed it for me. Added the repair cost to my Payment plan. Show me a used car lot that will do that!..Most car lots are AS IS WE WONT FIX A THING!... Merry Christmas to all HEMI Team!...

i wish i could give these rip offs a lower star.. My car was stolen with all my kid's christmas…read moregifts and car seats still in it. we didn't get notified the car was at there lot until 2 days after it was picked up.. not only is my car all over the news for a high speed chase my belongings were not in it... AND TO TOP THIS ALL OFF HEMI IS STILL CHARGING ME $450 TO EVEN GET MY CAR BACK... right before christmas at that... SHAME,SHAME ON THIS GREEDY COMPANY...

Everyone, especially Dallas was so friendly and helpful. I was stranded in my RV with a flat tire…read moreand they not only towed me to their shop and got tires delivered and installed quicker than others in the area, Dallas got me connected to a hotel and took me to and from the hotel. I highly recommend this business.

Cannot say how thankful we were for Danny! He came out at 1:30 in the morning ..in the rain, to…read morefix a flat tire for us and charged a very fair price! I had just recently heard a horror story about a road side assistance charging a ridiculous amount..not this place..Quicks towing did a GREAT job!! Thanks so much Danny for helping the "old man" out!!!!

I cannot say enough good things about Need A Lift Auto Towing Service and especially Jamie, the…read moredriver who helped me today. What started as a very stressful day turned into a much better experience thanks to his professionalism and kindness. I hit a huge pothole on I-94 near Gary, Indiana, which caused a flat tire and left me stranded on the shoulder with traffic flying by at highway speeds. I was on my way home to spend Father's Day with my dad, and this was the last thing I expected to happen. From the moment Jamie spoke with me on the phone, he was calm, reassuring, and genuinely caring. He made me feel like I was in good hands before he even arrived. Once he got there, he was professional, efficient, and incredibly courteous. Jamie then drove both me and my vehicle all the way to my dealer's service department in Illinois. During the drive, we had a wonderful conversation, and I was impressed by how warm, friendly, and compassionate he was. After many years in the towing industry, it would be easy for someone to become indifferent, but Jamie was exactly the opposite. He showed genuine empathy and treated me with kindness and respect throughout the entire experience. If you ever find yourself needing a tow, I highly recommend Need A Lift Auto Towing Service. Thank you, Jamie, for turning a difficult and stressful situation into a much more positive experience. Your outstanding customer service will not be forgotten.

If u get a tow from here (tow truck driver was very nice btw) DO NOT get ur car serviced here…read more Communication was terrible. My tire rod broke so I called a tow. They suggested I get it towed to their shop which I agreed too. They told me they will look at it, and give me a price before doing anything. It took two days for me to get a price or an update about my car even after asking multiple times. I asked multiple times for a price BEFORE working on my car they literally said they did the work anyway I have text messages showing me asking for them to not do anything work until I get a price which then the lady on the phone said "we already fixed it and THEN gave me a price ... which then they held my keys hostage because I was $5 short on payment, Because they wanted to upcharge me for using a card. I was yelled at by two different people. I stood outside their business for 30 minutes while they ignored me like children. The lady on the phone hung up on me multiple times. The guy at the shop told me "fuck u" I left literally shaking. I will never call this number again and I'll advise others not to do so or u might get ur car held hostage like I did. Like I said communication was trash, customer service was terrible. As far as getting ur vehicle serviced. But the tow truck man was nice

I blew a tire just off the express way in the way back from Michigan. Called Music Towing at the…read morerecommendation of some INDOT workers. They came to my truck in less than 15 minutes and towed my truck to the shop. Bruce advised my tire was bot fixable, but had a used tire in the size I needed. They mounted and balance the new tire in mere minutes. I was back on the road in no time. The price for the tow and tire could not be beat and their professionalism and speed is something I've never encountered before. Being as I was in a bad situation, they took care of me like I was a family member, getting me back on the road, safely, and at a great price. I cannot thank this Shop enough. If you are local, or find yourself broken down in Michigan City, please consider this shop. Thanks again!

Wonderful experience had a tire in stock As soon as I got…read morepulled in they had two guys "owner and his son" went right to work getting me going very efficient felt like a nascar pit stop