Stopped contacting us back about the status of the car we brought to get fixed…read more We ended up replacing the car since they couldn't figure out how to fix what was wrong I don't recommend going there ever

If I could give NEGATIVE stars, I would! Do NOT take your vehicle here, or let your friends/family…read moretake their vehicles here either. Sit down and grab some popcorn because we're about to spill some tea. Today is 8/23/2023. A family member of mine was having many troubles with their car, and was recommended by a friend to take it to C&C Auto Repair (said friend personally knew the owner of this shop). For the record: we'd had this car looked at and minor issues fixed by multiple mechanical friends. My family member had their car towed to this auto shop on 7/3/2023. The car sat in their lot for 2 weeks - without a call/email update from the shop to car owner - before the owner of the car called the shop to check in on their vehicle. The service writer at the shop briefly explained that the mechanics "have seen and diagnosed the car". Rightfully so, the owner of the vehicle was confused as to why no one had contacted them for an update to let them know the next steps. The service writer said they were going to order a part, and call with an update once it was received and the work was going to be started. Another week passes by - no call from the shop. The owner of the vehicle called and asked for an update. Apparently, they had "just gotten in the part and were waiting on a 'big job' to finish up before they were to start on their vehicle which was 'immediately next". Another week goes by, no update from the shop. Once again, the owner of the vehicle called and asked if they'd started on the repair yet. The service writer continued to give my family member the run-around, saying "we hope to get to it by the weekend". The weekend would pass, the owner would call again for an update the following Monday or Tuesday, to which the service writer would say "we hope to get it to this week" etc etc. This continued for an additional 3 weeks, each time the service writer promising the owner a call for an update, to which the owner was never contacted. The owner of the vehicle called for updates each time they ever spoke with the auto shop. Not once did my family member get a straight answer to anything, or get the chance to speak with the owner of the shop. A quick note to add: my family member relies on their car for their job. During this time, they've had to borrow multiple family members cars just to get to and from work. The customer service and decency C&C provided was next level UNPROFESSIONAL, and in my opinion, should be reprimanded for. My next step is to call the better business bureau to file a complaint. (1/2 of review because word count was too long. Please find part 2/2 in the photo attached.)

I will only take my car to them. They are honest and respectful and reliable. I have nothing but…read moregreat respect for them

I had to make an appointment 2 weeks in advance. Problem was…read morea sporadic hart-to-start and a metal-to-metal clackety noise when starting the car. I said to install a new timing chain and hydraulic tensioner, and inspect the other parts for any that may be bad. Gill's said they will check all the parts after disassembly. It's a 4 hour job to disassemble the top of the engine. After installing a new timing chain and tensioner, Gill's said they had checked everything, and all was ok. I picked up the car and it was better, but I basically had the same hard starting problem and clackety noise as before. Not wanting to wait 2 more weeks for them to look at it, I took the car to another shop. The second shop found what Gill's missed: a bad intake sprocket. Gill's had said, after the repair, that the sprockets, naming them specifically, were ok. The noise is now gone and my engine runs great.

It's so easy to not trust mechanics and repair shops these days, but you can feel good about the…read moreservice and care you'll get here with Sonny and his team. There's a reason they've been in business for so long. They are great at diagnosing problems and then explaining it to you in a way that makes sense and allows you to make whatever choice you want. No high pressure, no technical mumbo-jumbo. Just honest assessment and good work - the last of a dying breed for sure. I can't give any better recommendation than that.

Have been taking my vehicles here for over 12 years. Very honest and go the extra mile. I forget…read moresometimes that they do other things than mufflers. Definitely will head there for brakes and struts next time. Front desk lady and manager have been there a very long time. Can't recommend enough.

AVOID THIS SHOP AT ALL COSTS. Incompetent service and deceptive practices…read more I was sent to MTI by Discount Tire for an alignment on my Subaru Outback. MTI completely failed to align the vehicle properly, leaving my front specs in the red. When the car continuously pulled and permanently damaged my brand-new tires over the next 2,000 miles, MTI lied directly to me. They claimed I had a "worn tie rod" that prevented them from doing the alignment correctly, just to avoid taking responsibility for their botched job. To make matters worse, they couldn't even provide my final alignment sheets, claiming their printer had been "broken for four months." Knowing something wasn't right, I took my car to an honest, independent shop in town (Apex Auto Care). Their technicians fully inspected my suspension, confirmed my tie rods were in perfect condition, and successfully aligned the car with zero issues. MTI completely fabricated a mechanical failure to cover up their own negligence. I submitted the documented proof of MTI's false diagnosis to Discount Tire's Corporate Litigation department. Corporate issued me a full settlement for MTI's negligence and has since started referring their alignment customers to other shops. Save your money, your tires, and your safety--take your vehicle to an honest mechanic instead.

I love MTI! The service there is amazing!! They do exceptional work. As a girl who doesn't know…read moreanything about cars, they make me feel secure and I trust them with my vehicles.

These guys are so cool. Needed to get daughters car into the shop. Her boyfriend called everyone…read moreelse to get car in but they were weeks out. I told them let me call dan at dave auto. Not only were the able to schedule me for a couple days later, they got to it the next day and fixed problem at a very resonable rate. Ive been using them for almost 20 yrs and theyve never let me down. They continue to do quality affordable work. Dont hesitate, call Daves automotive and you wont be disappointed. My daughters car runs better than it has when we first bought it used !!

Just another incredible experience at Dave's! The office staff are very knowledgeable of their…read morestuff and don't take advantage of "naive" customers like me. Dan is great at the front and super friendly. Definitely recommend!!!

Absolutely terrible experience. This company picked up my go kart in April, stated it would take 6…read moreweeks to review and fix , we just got it back after the 4th of July. Stating the people that had the parts to fix was on vacation. Managers that said they would call us back never did. I don't normally complain about stuff because I know there is a lot that goes into fixing items and Effort, but this company doesn't care to call back, or follow up. I work in corporate business , if I did that, I would be fired. Do better. This company is a joke

This place is great. They are honest, affordable, and helpful. One time I left my phone there on…read moreaccident, and they called me emergency contacts to get it back to me. They stayed after closing so I could pick it up.

It was easy to explain my auto problem and what I expected as an end result; it was particularly…read morerefreshing to get a real person to follow up with me. Going over what the mechanic discovered and a suggested solution and cost can only be summed up with one word, Professionalism.

The best repairs in area Also oil changes ect…read more Check engine no problem Dave the service manager the best at what he do6

I was hit by a deer and my insurance connected me with M & S. This was the best thing. My Lexus…read moreonly had 7100 miles on it and I was pretty upset. They did a fantastic job. You can't even tell it was a mess. The front end was wipes out, 2 front fenders, 2 doors, and a hood. Not to mention all the advanced electronics that it has. I could not be happier with the job. I would recommend them without a doubt.

This shop truly prioritizes quality. They stand behind their work with a lifetime guarantee on both…read moretheir craftsmanship and paint. They're also the only shop in the area using water-based PPG paint, which is a great eco-friendly option. Plus, they provide helpful pamphlets to answer any questions, making the whole process smooth and transparent.