Never again man. The worst BAIT AND SWITCH experience I've ever had in my life. They advertise 2 for 59, that's an absolute lie. There is no way you will get two pairs of glasses here for 59 dollars. You know what though I would be fine paying extra for the lenses if they actually had 59 dollar frames to choose from, there are maybe ten total to choose from and they are haphazardly mixed in with the more expensive frames. What a terrible shopping experience for the customer. Went in just now to pick up a copy of my prescription so that i can go elsewhere and a gentleman in a suit was standing at the front desk with his back to the counter, talking to three employees who looked uncomfortable with their arms crossed, none of them contacted me as i stood there, just continued their conversation that sounded weirdly like a coaching about customer service and sales....how ironic. That what I'm assuming was a manager couldn't even turn around long enough to at least say hello to a customer standing directly behind him. Absolutely not, Run don't walk. I promise you, you deserve better than this. read more

Marina at Stanton Optical was an absolute angel helping me yesterday! I had an appointment at 9:30am and she helped guide me through the process and answer any questions I had. I desperately needed glasses the same day as mine broke beyond repair the day before and I did not have an appropriate backup pair to use. I selected a pair of their frames, paid, Marina crafted the lenses and installed them into my chosen frames and I was out the door around 10:45am. Excellent care, amazing service! I can't thank Marina enough for her kindness and professionalism. read more

Schedule a appointment over the phone at 1:15, came in, waited for another hour for them to tell me to come back because the doctor is going on his lunch (2pm), why would you schedule me if the doctor is going on lunch?? Anyways I come back and they have me still waiting for them. This place sucks with time management, always has for the past years I've been coming. I'm a patient person but making wait for almost 2 hours, no way!! read more

Aarti assisted me in selecting a pair of glasses, my first bifocals. although the glasses have taken some time getting used too. Aarti was very patient and helpful I highly recommend her! read more

I had a great experience here with Ismael ! He did a fantastic job with getting us everything we needed! I will be coming back for all my glassware needs, thank you Stanton optical for the wonderful help! read more

Be careful of this place, and especially the manager, Anna. I start with the conclusion, if you decide to try this place, make sure you very clearly inquire about the insurance coverage, as they lied to me. I called the store and requested for an appointment for an eye exam and asked clearly if they accept my insurance. On May 30, 2022, my appointment was at 5:25. After I showed up, I again asked the front desk ladies, who said they would cover VSP but not EyeMed. They pulled up my insurance which was VSP, which showed a $10 copay for the eye exam. After the eye exam was done, they charged me $70! The front desk girl explained that as you did not buy eyeglasses from us, the copay is $70, not $10. Then I requested to speak with the manager, Anna, who was such a disappointing person. She said sorry we did not tell you, but we only accept your insurance if you buy eyeglasses as we "honor" your insurance! If you are just here for an eye exam, we do not. When I accused her of why she was not transparent from the beginning, and this is a fraud, all she could do was be silent.... I warned them of this review, and I will call my insurance tomorrow to report this store! Such a shame. read more

I wasn't able to afford a lot and I didn't like any of the glasses that they had for super cheap, they were all obviously too big for my little face. The manager helped me out and got me two pairs that i really wanted and remained in my budget. Thank you!! Great customer service ever since they got new management read more

They are great at what they do. The doctor is awesome! The staff is literally there to help you! I wouldn't have been able to get my much needed glasses if they weren't so caring and helpful. Thank you! read more

I unfortunately broke my glasses and I needed a pair quick! Kaiser was way to long of a wait...months...I walked right into Stanton same day and they were able to get me 2 pairs of glasses within the same hour of going in!!! 10/10 recommend!! The managers are very nice and welcoming! Thank you guys for being so helpful! read more

I came in for an eye exam to get glasses for the first time, and Ariana helped me select two frames - she was super helpful, patient, and kind! I felt really comfortable throughout the process and am excited for my new glasses! I would recommend Stanton optical to anyone looking for glasses for the first time and to ask for Ariana - she's amazing read more

Ismael and his staff were super friendly and helpful. They helped us right away with the process. We really appreciated their efforts. I highly recommend you visit this store for their staff. They had great deals there! read more

I called and made an appointment to get my visual acuity checked before my DMV license test. I was scheduled for the next day, When I arrived, I waited half an hour, then completed a registration form. when i was called, it was explained to me that what they had scheduled me for was a teleconference, and not a visual acuity test that I had requested. Felt like bait and switch. read more

My granddaughters eyeglasses were made wrong. She said. " It looks like I'm looking out if a fishbowl " They have a Eye specialist that goes there once a week and he found out the problem in a few min. The manager there said she was going to give Free Glare. On the new eye glasses Well isn't that already included in their advertisement anyway ???!!! She said it's not. I'm positive it is. This was her way of compensating for the mistake. The eye glasses ended up costing 400 dollars of which 300 was already paid. They said because of the frames she had chosen. Usually we pay extra for a special frame they use for think lenses. But I never expected to pay 400 dollars read more

My first time ever coming to Stanton optical I was greeted very quickly. Helped immediately, everybody was kind and friendly. I was able to do a full Eye exam and get my prescription in under an hour. Let me not forget to mention I got a great deal on two prescription reading glasses. I highly recommend Stanton optical for their , great prices, friendly staff and fast service. Keep up the great customer service. read more

Ismael is very personable and knowledgeable. Made an appointment, received and eye exam and glasses all in one visit Highly recommend!

I had these best experience here! Amy helped me with my order. As advertised on TV: you REALLY do get the exam exam and 2 pairs of glasses for only $59! The only reason my order came to $75 is for the tinted lens for the pair of sunglasses. I even came in again and got 2 more pairs! read more

Thank you to Ida for helping me out today. They were super busy, but she was able to help me fix my glasses. Excellent customer service! Will return. read more

Unfortunately had a HORRIBLE experience here. My wife came in to her scheduled appointment at 6:45 and we were the last to be attended too. We didn't leave the store till around 9pm. Thank you to the employees that tried to get people out but this place is purely embarrassing with how customers are handled. We will not be back. read more

Stanton Optical - Inside store - Optometrists Near Me - Fresno, California

The ad says it was going to be only $79 and a free eye test but it came out to $400 and they added around $100 extra for "professional services". read more

So I went to Stanton Optical yesterday. I was driving and made an appointment online within 10 mins same day. My Insurance didn't cover much. So the Brand Manager Luis A. Parra worked with me and gave me a hell of a deal !! It all took about an hour !! Great place and great prices. I will definately be going back again !! Thanks again !! Can't wait to get my new glasses !! read more

Yubiel gave us a great deal for me and my mom we will totally be coming back I so recommend coming here

Great service 10/10 Highly recommend!!! Staff is knowledgeable and have good customer service! TY stanton! read more

I was at the herndon and Blackstone store today I had had an appointment for last Monday it was cancelled the reason I was at their store today was the Clovis store I started in did the exam and ordered the glasses when they finally arrived they had no prescription in them demo glasses lol me the ones on the wall..they were reordered and they were to call me...never called we showed up and they found them in a drawer with a note written on them to call patient... Then it turned out it was a bad prescription fuzzy distance and close...they made me an appointment in Fresno herndon and Blackstone. I was there on time waited way over an HR saw the Dr walk out the door a while later they called me and was going to reschedule I said no refund my money they wouldn't made me go back to Clovis read more

I lost my every day glasses but had a backup frame I wanted to use and just buy new lenses. Ismael at Stanton Optical was amazing in going over all the options and pricing as far as what my insurance covered and what it didn't. He kept me updated throughout the whole process and explained everything as he went. Great personality and amazing employee! read more

Probably some of the worst customer service I've ever had. Jordan, the guy issuing the contacts and glasses was busy hanging out with his friends while I waited for almost 40 minutes. No one else bothered to help me, just walked past me and looked at me like I was nothing. Worst part of it all is that it wasn't even busy. read more

Okay, came in to get my eyes checked today. Saw a homeless dude packing his stuff and leaving the front of the store as I drove into the parking lot. Walked by the side of the building I saw a bunch of human poop and napkins used as wipes. Inside the store it smelled like San Francisco. I tried to sit down and saw that majority of the chairs had liquid stains and crumbs on them. I tried to find a clean seat but couldn't. This place is pure filth and nasty. BTW they just opened so I'm guessing no one cleaned this place up. The poop on the side of the building, some looked fresh, some months old. I am guessing that it's a hot spot for homeless people to shit and piss. Fucking gross. read more

If you wear glasses, I highly suggest joining their lens club. U will save an insane amount of money on all the glasses and lenses you want and the club only cost $49 and last a year. read more

I was at work and my phone rang. I quickly pick it up and run over to a quiet place. This man called me and said he wanted to reschedule an appointment I had missed. I apologize and say I'm sorry I'm actually at work. He goes on to say that it will only take two minutes and he says he has an opening at 6 or whatever. Tbh I'm not really listening cause IM AT WORK. I tell him I won't be off until 8. He says that's fine we have Saturday available.....I work in a restaurant when will I EVER see a Saturday off? Never. I tell him Saturday won't work either. "My schedule won't be posted until tomorrow morning. I JUST had my two days off and I won't have any availability until then" he then says: "Here's what were gonna do. We're gonna schedule the 6:00 on Saturday and when your schedule comes out you can give us a call" I said that won't work I will schedule the appointment when I know the days. This place was too pushy when I made it clear I was unavailable. read more

Stanton Optical - Optometrists Near Me - Fresno, California

this place is ridiculous on the waiting time to receive contacts i been waiting 7 weeks for my contacts to arrive

Love the service on black stone! Highly recommend my girl Lilly! Thank you soooo much girl I would definitely be coming back soon

Went in for an eye exam since it was cheap, not intending to buy glasses at the time. Got the exam done and no one explained the exam results to me. They put a salesperson on me right away and they kept pressuring me to be glasses. I considered it, but decided not to since I didn't see anything I liked. I told the salesperson on multiple occasions that I don't want to buy glasses and that I'll just pay for the eye exam. She then started giving me attitude, just because I wouldn't buy anything and she wouldn't make a commission. I asked her to explain the eye exam again and she just read the values off the paper without even explaining what they mean. She also told me I have "20/100" vision, but after doing some research there's no way it's that bad based on the prescription they gave me. I don't trust the exam results they gave me so I will be going to a more reputable place to get a second opinion. Also it's dirty and disorganized. read more

Went to get an eye exam today because their website said they take Humana. Well low and behold we go there and sure enough they are out of network with Humana. One of the major insurance companies for vision. Then the girl at the counter proceeds to argue with us like we don't know what we saw online. So thanks for wasting our time and thanks for the unsatisfactory customer service. Would not recommend anyone go here. Also they have a horrible parking lot and the location is hard to get into. read more

1. The 2 for $70 sign that screams at you when you're driving down herndon is kind of deceiving. There are only a select few on the "value" wall my very non-picky mom would even consider looking at, AFTER the fact that she already found the pair she wanted NOT on the value wall. 2. If my mom gets to exchange her glasses once, and the pair she wants to trade for are almost $50 less than what she originally bought, shouldn't she re-imbursed?? Or atleast not be charged $20 additional for her brown tint. 3. Last but MOST IMPORTANTLY!! Customer service freakin sucks!!!! The gentleman who helped us walked away right in front of us!!! LOL i had to walk over to him doing some other stuff on a different computer our convo went as follows: Me: umm were you still helping us? Employee(guy): oh yeeahh umm hey can you help them? Employee(girl): shakes head Thats all she did. Shook her head. And then when another customer came she took him right away. Another time I came this new hispanic employee kept all telling this older gentleman "i'm sorry this is my first day i dont know" i guess she had kept him on hold and he had enough time to drive in lolllllll Also the first time i came in a lady was lifting her dress and showing her co-worker her new tat... In front of all the customers... Ummm.... Yeahhhh Always a bunch of employees and they are all too damn lazy or incompetent to help anyone!! I'm never going back and never EVER recommending!! read more

Stanton Optical - The guy who stopped helping us. Lol - Optometrists Near Me - Fresno, California

I called in advance and verified that I could get an eye exam for $29.99 at the Blackstone store in Fresno. Upon arrival I was told in no uncertain terms that the price was $45. I called the company from right there in the reception and again was told the cheaper price. Although within hearing range, the clerk refused that this was their price. I ended up paying $45. The exam felt rushed and when I asked for a copy of my eye pictures (because I have an interest in iridology) I was flatly told no. I leave feeling like this company cares much more for their bottom line than their customers. I think I'll do Costco next time. read more

I went in to get my glasses repaired 30 minutes before closing, We had the pleasure of having Ida! She was very quick and did an amazing job at assuring my glasses fit and were repaired correctly. Thank you Ida! read more

The staff is very kind and helpful but the glasses really suck. They do not offer nice name brands.

If I could give no stars I would! Just let me say, this company is like the Walmart of Optometry, Cheap Prices with Poor quality, unwelcoming attitudes from the moment you walk in, and in my honest opinion, the most unprofessional, no joy giving, or encouragement to buy glasses place in all of my life! I came up to the front desk, and she kept looking down and said, "Yes, how can I help you", like please don't ask a dumb question.. I simply asked, how does the 2 for 59$ work, and she gave me the most uneducated, longest answer, to no ending point, expecting me to understand policy, of plastic and type of eye exam, stupid answer, and the manager behind her looked at me like, I DIDNT EVEN UNDERSTAND WHAT THE HECK SHE SAID, but did not intervene, and to top it off, she kept her head down the whole time while telling me, then at the end, raised up her head and said, "Does that answer your question??", I was like... "No niña mocosa", but with politeness like, Yeah but to complicated, she didn't hesitate to let me walk out, with irritation, I walked out. shame! I'd rather pay more, at the expensive place, get a smile, be made felt comfortable, and have time invested into my visit, Please don't come here if you are reading this!! Ungrateful people here!! read more

Stanton Optical - GARBAGE! - Optometrists Near Me - Fresno, California

Wow would actually not waste my time coming back here. The worst service all around I ever had and to top it off being 106 and no ac I basically walked myself all round the store and not one clear direction on their promo so I pulled frames just for them to say no or that it's a different price. Would honestly stick to Costco. Basically paid $60 for a eye exam... read more

Thankful for warranty on my frames...was able to replace same style frames for minimal cost. Thanks Crystal!

1. Filthy store 2. slow AF service 3. Glasses not even close being ready on promise date 4. Prices end up being hundreds of dollars above advertised prices. Never again will I use Stanton. Do yourself a favor go somewhere else. read more