Wonderful service. Friendly staff that's very patient and attentive. Store is very clean and organized. Have tons of inventory read more

Staples - Line for Amazon return - Office Equipment Near Me - Brooklyn, New York

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Super fast service. Friendly attentive staff. Very spacious and organized store Everything was clean and in the correct area read more

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Everyone here was very nice and helped me get my Nintendo Switch 2! They were all very helpful in telling me the features about the product as well. I am glad I added their recommended Pro 2 controller. Highly recommend this location for their insightful and helpful staff read more

I have been a regular customer for years and always had consistently courteous and helpful customer service. I have used most of their services at one time or another and they have been stellar and professional. Their printing and scanning services are top notch and saved me a lot of time, money and technical mistakes. read more

I didn't catch her name, but the woman behind the print counter at Staples the morning of December 18 was absolutely fantastic! I had a few atypical print jobs and she handled them - plus a line -so quickly with kindness and precision. Thank you for making something I had been stressed about take 3 minutes!! read more

I took some printing in and Elijah in the print center was so helpful: knowledgeable, helpful, prompt, and kind. What a nice guy. Great experience. read more

Unfortunately, you can expect the day shift weekend staff to be overwhelmed, frustrated & not very helpful.

The service was beyond helpful and I felt like it was worth the experience. Jackie and Kevin was truly incredible! They definitely need a big rise! Thank you read more

I come here for all my printing needs. The team here is always polite and giv es you everything in a timely manner. Haseeb and Tai worked with me to make all my wedding stationary and they were FANTASTIC! They went above and beyond to help us when we really need it! Thank you guys!!! read more

I'm not sure why the overall rating on yelp for this Staples location is only 2 stars. I've been coming here for years, and there are a lot of things I like about this location: 1. Big parking lot. If you come here by car, you will have no problem finding parking. 2. Clean and quiet. This place is always clean, tidy, and never busy. 3. Well stocked. Sure, you can buy the exact same items online, but some times I still prefer to have a look in person, and evaluate different items/options side-by-side. 4. Knowledgeable and helpful staff. Any time I need to ask something to staff members, they are always helpful and nice. I have the impression that the people who work here actually enjoy their job. 5. Recycling. When it comes to recycling, NYC in general and Brooklyn in particular leave much to be desired, particularly for plastic bag recycling and electronic recycling. Alongside empty printer cartridges, you can also bring your old electronics to this Staples location, and they will take care of them with you. I'm a fan! read more

Poor customer service. I bought 5 folded cardboard boxes and asked if they could put a string around them to make it easier to carry. The cashier responded that they didn't have any strings (at Staples!) but lended me a tape to do it myself and said that he didn't want to help because the boxes belonged to me after purchasing them. The cardboards were cumbersome and it was not easy to manipulate the tape around while holding them, but I managed. The person insisted that it wasn't their job to help me and wished me a good day. Now I understand that the employee had some issues defining his job, but management should teach and explain that helping a customer with a normal request is the correct thing to do. read more

A Super "Thank You" To Manager Danny At The 4th Ave Staples In Brooklyn. He Showed such "Kindness" earleir This Eve. I ordered the wrong type of Printing/Copy Paper. Danny made the Correction even easier than what it was suppose be since I ordered it Online. 'Kindness" costs nothing. I Get The Feeling You Show Kindness Every Day. Thank You. read more

This Staples is ALWAYS clean and tidy. The staff are friendly and the copies for the most part are always working. Their stock is good and have had everything I've come to get. This store has its own parking lot and it's a good location. I'm in here almost daily it seems and it's always easy in easy out. read more

Disregard the negative reviews - I did, and I'll be back. I walked into this location at 8:30. Fine. It was 8:40. That's right, 20 minutes before closing. Having worked on retail, I know how obnoxious that is (and believe you me, I probably hard core rolled my eyes when people did it). But instead of eye rolls or a disengaged employee, I received the most patient and thorough support. I not only had to make copies, but also asked to bind said copies. Each stack was well over a hundred pages - and there were three of them! When the self serve station didn't work, the employee, Shonda, jumped right in and helped me to complete the job behind the counter. Instead of saying "you can't" she said "let's try this instead." To muster up that kind of energy at the end of a shift in retail isn't easy. But damn; I so, so appreciated it tonight. Shonda probably made my month with the service she provided. Based solely on these reviews, I almost chose another spot for my project tonight. I'm glad I ignored the reviews because Shonda was an absolute life saver. Oh, and as if it couldn't get better... she helped me WAY beyond close. I walked out at 9:45 (45 minutes after closing). I hope management reads this review. If they do, I hope they honor such a fantastic employee with such a strong work ethic. And for those of you looking to make copies and bind something, give them a try. Ignore the other reviews. I'm confident you will be pleasantly surprised like I was. read more

I am an art teacher and came here to have affordable color prints made of a painting one of my students created. I went to the printing department where Kelsey answered all my questions and was extremely knowledgable and helpful. She quoted prices accurately and even suggested I let them scan the original artwork for better quality. I came back the next day with the painting and was initially disappointed that Kelsey wasn't there thinking I wouldn't get lucky twice with such great customer service. However, Erica was equally as helpful, patient, and knowledgable and completed the printing job quickly. The staff at this location seems highly trained with the technology they use AND with excellent customer service. I recommend their printing department! read more

It makes such a major difference who you deal with when you come. I came last week had 9 photos printed with no issue. The woman was extremely helpful and did my job quickly with no additional "express" charges. Not only was it a weekend but it was the middle of the day. I was very surprised being the reviews for this location were so bad Well today I came in before 8 am, there are barely any customers and the woman working in the copy center, Von, has the worst attitude ever. I know it's early but goodness. If you don't have a decent disposition, maybe customer service isn't for you. She misplaced the top to my flash drive (she did finally locate it) but didn't have decency to just tell me so she had the rest of the customers wait while she fumbled around. Really. It's your 2nd job of the day and your already this frazzled. Needless to say I took my job elsewhere. I will not give my $ for substandard, over priced service, delivered by a nasty person. read more

This place is absolutely awful. I came here for about $200 worth of printer cartridges but had to wait so long for the one person behind the counter to get to me, I gave up. You have to get in line at the checkout to be able to pick the cartridges you want, which are ludicrously expensive anyway. Even the customer service desk had a line, despite the fact the entire store had about 4 customers. Everyone working there looks like they're imprisoned or worse as well. Miserable, fed up and looking like they'd rather be anywhere but here. I can't really blame them. This place is a living embodiment of why people shop online, and that trend is a shame. read more

Staples - This picture sums up the service you get here. - Office Equipment Near Me - Brooklyn, New York

We spent a lot of time at this store today and all of the employees were *exceptionally* friendly & helpful. The cashier was an incredibly sweet young woman and I then complimented the manager, and the manager was super-nice. It turns out that she'd started out working at this store three years ago, then she became the manager of another Staples a year later, and she became the manager of this store just a month ago. (Update on 2/20/16): We went there this morning and all of the employees were *again* very friendly & helpful (at the copy center [where we had something laminated] and at the customer service desk [where we had a delightful & humorous/short conversation with the two young female workers]). I complimented the manager (a different one than the last time) and he was also very friendly. read more

Yeah I won't hide it - I'm a ninja. I steal office supplies from work and I haven't lingered around a Staples for this long since High School. I'm sure visitors might find it a little odd finding Staples here, but there are actually a lot of schools nearby and Park Slope does indeed have a lot of teachers/ parents running amok. A worker got lost trying to find where the File Cabinets are. After finding how expensive they were, I decided I'm gonna ninja one off Craigslist or somethin. read more

To spite the fact that this store can get crowded It has a exceptionally good selection and is always well stocked. It very clean never clouded. read more

Went in on a Thursday night for a print, and picked it up on Saturday. The experience was night and day. Thursday: the young woman who assisted me with a poster order was really helpful, showing me different pricing options and making sure one of my specific requests was met. Friday: I did receive a call the next morning (at around 7:30) saying they were out of something and I had to choose another option. Minor annoyance, but at least they caught it somewhat early. Pickup was simple. But the print didn't look too good. I exported as RGB instead of CMYK (my mistake, really, but I expected them to be able to do some correction since I'm sure a ton of other people do the same with the files they bring in). This also made me realize that the girl from the night before just checked off the "proof" box on the order without actually showing me anything. Didn't have time to ask for a reprint as I needed it the next day. Though, what was a great surprise to me was that online pricing can be more expensive than if you just go in store! The more you know! read more

.50 cents for WORST photocopy scan of my life. The first tip off should have been; The machines charge you before you can see the quality of the scan. Would have been better off going to the library. read more

Every time I go into this place, and I need some help finding something, I get an incredibly negative vibe. It feels like the workers here just don't give a darn about customer service, or really, really hate their jobs and wish they were somewhere else. It's very consistent. It feels like no one-from associates to managers-really gives a damn. read more

I use them to get my mail; I would give 5 stars but they are too depended on the online services. I prefer the staff to know the prices of mailing letters read more

I needed to print out a document, but the "email document" option wasn't printing after preparing the payment, and then the payment scanner wasn't working. Also, printing only works with PDFs, which it doesn't tell you, so you have to figure that out after 5 minutes of pressing "print". And if you have to print out more than 1 document then you're going to have a bad time. This place is an absolute dump. read more

FYI, if you are shipping something to Amazon with their UOS QR code option, they do not accept it here. Must go to UPS store!

This is by far the most disrespectful experience we ever had. My then fiancé and I went there to printout seating chart for our wedding. I had it set up in excel spreadsheet saved on a USB exactly how we wanted it. First, when we approached the Counter right off the bat the young worker had a major "why are you bothering me " attitude. However I proceeded to ask because it's my wedding! When I asked about the size I wanted he told us right away "no, it won't be ready on time". So just to get more Information, I wanted to know why or give me a reason that I can understand, they didn't look busy to me. He simply said " I can't skip you in front of other customers" I wasn't asking to be skipped I just wanted more info to learn about my options. So then fiancé and I started talking to each other to see our options etc. the other girl young person got Into OUR conversation and said "he already said it's not going to be on time" so anyone hay has gotten married know how stressful it is. My fiancé, now husband, rebuttal and said "I was talking to my fiancée". Then both young workers "jump our throats" full blown argument. We decide to talk to the manager in charge and although he was nicer he wasn't much help. The young boy followed us to the manager and intercept that conversation too!! WTF. Manager sorta apologized but we never were made right by us. This store should completely close down. It's the worst! Please avoid and save yourself the crying. I cried! I was in high stress planning a Wedding. read more

I wanted to leave a review on the website located on the receipt, but the website didn't work so I'm leaving the review here. I had a super busy schedule the past two weeks, and already have a long commute, and wanted to print out a "big head" poster for my brother's graduation. On the long commute home, the other printing place on 5th ave was not flexible, and basically said they couldn't do this for me. I was crushed. As a last resort (should have been my go-to), I looked to Staples. Jasmine from Print and Marketing saved the day, and the experience I envisioned for my brother's graduation. After emailing her several re-cropped pictures, Jasmine was able to print out two large pictures in under half an hour. I don't have to regret not having the large picture I wanted to hold up, and that means the world for me. The graduation was great, my brother loved the poster. Thank you Jasmine. Please give her a promotion!! read more

If you're just coming in to browse the shelves and get items from the floor, then you're good to go... this place will do. However, if you are going to the Copy Center and you need the assistance of the sales people over there... you are screwed. I waited far longer than I should have been expected to wait for a fax. Time management is key in customer service & it would have taken less time for the associate to FINISH helping me than it was for her to begin shipping an item for another customer while I waited. That's right, she faxed my documents and then left me feeling like I was being held hostage by not returning my documents to me. Another associate, I am sure from a different department, kindly handed my papers to me and a manager, also compassionate of my wasted time, rang up my charge for me. I'd say I won't come back but, well, it's a Super Office Supply Store with free parking. Actually, if Office Max was still open I would gladly pay for parking to go there instead. Be weary... you may encounter the most professional people here but, there is always a chance (like I experienced just now) that you may not. read more

Alright, I'm going to be audacious and claim that this Staples deserves 4 stars. Yes I understand that no one uses stationery anymore. Yes I know I can get everything that Staples has from Amazon. However, this Staples does have some redeeming qualities, all of which are enhanced by the fact that it's a stone's throw away from my apt. Allow me to elaborate: 1. They have a full UPS shipping center there. We all know that UPS rules the Parkwanus shipping scene, so having this nearby is a plus. 2. They have electronics recycling. I don't know about you but my place is a constant mess of wires and dated tech (yes I'm a tech hoarder). 3. They have a copy & printing center. Yes, the implication here is that I don't have a printer at home. That is true. I also don't have a TV or cable. Stop judging. 4. No one is ever there. While that may not be good for their business prospects, it's a feature I appreciate because it lends itself to quick ins and outs. So there, one star per point. I dare you to argue with my iron clad logic. Stop hatin' and learn to love the Staples. read more

I was quite early for brunch, so upon driving by Staples I figured I still had time to kill. Let me stop by and get rechargeable batteries that I'd been meaning to get for awhile. I walk in and I can see that the store is pretty much arranged like all Staples locations. So I immediately went to my right, knowing that electronics would be there. Sure enough, it was, and I got my 4-pack of AA rechargeable batteries. Heading to pay, I see a "OPEN" sign at the register. I go there, but there is no one there. Where was the cashier? Oh, she was gossiping with a fellow employee in the Copy Center. Now, y'all know where the registers are, right? And y'all know where the Copy Center is, right? They're not that close, yet this "genius" took it upon herself to go hang out and chillax with her friend. She finally saw me standing at the register, so I figured she was on her way. NOPE!!! she continued to yak away. The hell kind of customer service is this? Looking around, I see the Customer Service register is open so I walk over to pay there. My god, I wished I had stayed at the empty register. The customer in front of me was about done, and like any courteous customer I wait for the sales associate to say, "Next in line please" or something similar. Instead, she looks up, sees me and does the "YES!" while shaking her head motion. The hell kind of customer service is this? I don't know who the hell trains these people but even Mother Teresa would have a hard time dealing with these "winners". read more

This is my local neighborhood Staples Branch, I practically live here since I stop in at least 3x a week for office supplies for my business. I enjoy coming in here and taking advantage of their weekly Deals, it's like a habit for me now, at times I don't even need to come in but stop in anyway just to take advantage of their weekly specials like Free Copy paper or Duracell batteries. The staff is always friendly and helpful, I enjoy shopping at this staples branch, they are very organized and the staff is always helpful and friendly. read more

This is my first chain to review. I usually wouldn't care, but things have stuck with me from my visits at this Staples. I went a couple of days ago to stake out prices on printers. One employee came right to me to assist me and I asked him the difference between the Epson (which I already had but damaged in transit during the move) and the Hp. Blah, Blah, Blah, his ending joke was: "This one has wings, this one doesn't." I thought that was very cool coming from an employee trying to sell me a printer, plus he had part of his ear cut off which was equally amusing, so he keeps returning to my thoughts. I returned yesterday to think about it more and possibly make a purchase. I received another employee that was very personable and helpful. He even admitted the cheaper options; of course I respected this. Very helpful and I enjoyed talking to him. I bought a printer! read more

They have a private parking They are next to Whole Foods They are never crowded They have a nice rebate system They have inks cartridges recycling All above are positive things Unfortunately their floor staff is not that knowledgeable nor enthusiastic and prices are quite expensive. But it's good to have it in the area. read more

DON'T GO TO EASY TECH!!!! My computer had been taking an extra 10 minutes to start for almost a year. This was an inconvenience but not an emergency. I had recently dropped by Easy Tech at Staples and explained my problem. The technician at the time said they would have no problem fixing it. Later that same month when I knew I would not be in need of my computer for a few days I dropped off my computer at the same Easy Tech at Staples. This is when the bait and switch/con/problems began. Easy Tech at Staples advertises a free "Pc tune-up" which I felt might be all I need. But to do anything they had to change me $76.20 for a diagnostic. I agreed, just wanting the problem fixed. When I left my computer I warned the clerk who took my order that my "M" key on the keyboard was loose and to be careful. He wrote the instruction down. However after a couple of days I received a call that my computer had 9 corrupter files and a virus. I was then told that the only way to fix the computer was to spend another $129 plus tax for the reinstall which would wipe my computer clean erasing all my files and programs. I had backed up all my files but did not want my programs to be erased. I told them no thank you and that I would pick up my computer and take it to my employers IT support staff. When I picked up my computer I noticed that the technician who had worked on my computer had lost the "M" key on the keyboard. In addition, the M Key latch was bent and cannot be replaced. I will have to buy a new keyboard and have it installed. I was willing to take the financial hit and waste of time giving my commuter to Easy Tech but I should not have to pay when they give me back my commuter in worse physical condition then when I left it with them. It's like dropping your car of for an oil change and it being given back to you with a wheel missing. I confronted the clerk about this who was the same clerk who took the ordinal order. He went into the back for an about ten minutes and then returned informing me there was nothing he could do for me. The next day I gave the same computer to my IT department at my office and no viruses was found or corrupted files. The consensus was that the Each Tech technician at Staples did not know how to fix the computer so the only think he could do was wipe the memory in the hope that is would fix the problem or he was trying to rip me off. I have reached out to the local Staples location twice with no reasonable response. "There is nothing I can do" is the response I receive. read more

I went into Staples this week thinking they would be cheaper than the mom&pop shop in my area. I was out of Brooklyn for the weekend. So great. I'll get better service out of town, right? I went in on Friday and ordered the invitations. Saturday night I picked up my order on the way back to Brooklyn. When I came home I discovered they only put in 20 envelopes rather than the 50 I paid for. So I called them in the morning. He said I should just go into any Staples locally and explain to them what happened and they'll provide the envelopes. I asked if he can call them and notify them that I'm on my way. He said no need. They will give it. So I drove 25 minutes (each direction) to go pick up the envelopes. The store gave me hell. "Well, they didn't call in, so I can't do anything." I had asked the lady to please call the original location to confirm. She said she couldn't. Finally they called a manager, who just handed me the envelopes, while the employee said "but they didn't call!" Seriously? responding to your manager like that?!? At least I finally got my envelopes! Then I had 2 pages I wanted to copy. A total of 60 pages. They gave me a price of almost $1/sheet. Are they kidding!?!?!? I asked about the 15cents price they have on their website. "that's just for b/w" - nope. website says color is as low as 15 cents. But when u go thru it suddenly is more. Never eligible for the cheaper price. I mentioned that they have a sign on the door that says "we guarantee to price match" She said nope. We can't do that. (my local store did it for 35cents a page. almost 1/3 the cost of Staples.) I will not be using their services anymore. read more

Customer service at this location is a joke. It took 30 minutes in the phone to confirm that my online order was ready for pickup. When I got to the store the Item was $20.00 cheaper than online so naturally I requested a price adjustment. Well that request seemed to make everyone disappear. None wanted to be bothered with figuring that out. So they all just walked away. It took 40 minutes at the register for them to stop passing the buck and just help me. It's now been 48 hours since and the charge has still not been credited. Yes, I've been charged twice with no credit. Save yourself the headache and go to office max, depot or wherever just not here! read more

Will never use this staples again. I should have went to the one by my house but this one was close to errands so I decided to come here. I get here to use the computer to print and the printer malfunctions within a couple minutes of me using it. So now I have to wait for the cashier to reload the printer and change the ink cartridge. So I'm racking up time and she's taking her time. The printer took what felt like 3-5 minutes to recalibrate and only print 2 of my pages. So I ask for assistance again. Now we're 15 minutes in with only 2 pages printed and a $14 bill. Got it. So I ask for a refund which also takes 5 minutes for the cashier to complete. I got to the print kiosk instead and it literally took me another 15 minutes to print 10 pages. Their systems are extremely slower than Fedex they should handle that. After I'm done printing I got to get the pages laminated. He tells me it's going to take 2 hours to laminate 10 pieces of paper. Got it. So I ask can I just pay for it now. Figuring I'd come back later to get it or tomorrow. The guy says that's going to take some time as well cause I have to create the order. waited another 5 minutes. He tells me $43 fucking dollars like bruh are you bugging? I printed and laminated more pages at Staples by my house and it cost me like $20. He said it was about a $1 and some change a page. At this location they're charging $3.10 a page. Did staples prices go up since February or is there something off about this location? Didn't like the service I got, no sense of urgency, their systems are slow as hell and their prices don't correlate with other staple prices. Absolutely would never come here again. read more

Went there basically to get some books bound, a service i have gotten done many times at other Staples locations, however at this particular Staples the girl behind the counter was too busy to do any real work and told me I would have to wait several hours for it to be done. So, being that I don't live that close, that wasn't an option for me. Therefore, I had to leave and go to the Staples on Coney Island Ave., where they don't mind actually doing their job. I guess if just need to pick up some stuff, its fine...just don't go their copy/ printing center. read more

Contrasted with my recent experience at the copy and print shop on 330 7th Avenue in Manhattan, Park Slope's Staples super center falls painfully short of satisfactory. My trip here was necessitated by the fact that someone hadn't spell checked the names of award recipients BEFORE I created the awards. Also, the frames I'd been provided were 8 x 10", and I had a stack of 24 certificates that were 8.5 x 11". Completely paranoid, I called first to make sure that I could use the printing station with a gift card and use a paper cutter for free at their self-service work area. Walked down to the place, which shared a desolate lot with PepBoys behind a chain link fence. Right away, I knew the service here was complete crap, because I accidentally thought that a girl at a table was at her proper place at a customer service desk. When I timidly walked up, she said, "Sorry, ma'am, you're not allowed to step behind the counter." She then waited what to me seemed like a deliberate amount of extra time before getting up from doing NOTHING to help me. She seemed to have a smirk on her face, but she pretty much seemed like a teenager, so I tried to cut her slack. She told me offhandedly that the printing computers would accept my gift card (though I already knew this wasn't true), then told me that I couldn't print heavyweight paper in the laser printer because if it jammed, I'd be held liable. She also told me that to submit ONE PAGE for printing by their industrial grade printers, I'd have to submit it as a job with one day turnaround minimum. I didn't have one whole day to get this done, so I told her I'd take my chances on the laser printer. I realize that the content of what she was telling me was what she in turn was told by management, but it was the WAY she said it. When I asked to see a manager, she just repeated her justification for why she was saying what she was saying. She remained behind her desk, about 30 feet away from the computer. I asked her where the manual feed was. She told me to pull the printer out from the console. I didn't know what she was talking about, because there was this huge printer. In a fraction of the time it took her to patronize me and tell me from a distance what to do, she could have just fucking walked a few steps over and done her job and helped me. "Could you please help me," I said feebly, and she smirked, "I'm helping you right now. I'm telling you how to do it." Thank goodness that a bit later, I got a different girl came to help me, setting me up with a card to count my time and prints for payment with a gift card later. But she ran off ASAP, too, and when I asked her what tray to select under printing properties, she strained to hear me, unwilling to leave her seat behind the counter. I printed the damn page without issue, then spent the next hour cutting slivers off of all the certificates to fit them to the frames that were waiting back at home. Again, no one was around, so I had to ask some customer - apparently an architect - to show me what was what. I was so happy to LEAVE the place, but ended up having to come back a couple hours later because of another inconsistency in a name. The same snide girl whom I'd first encountered was there, and just sneered at me, while another guy slooooowwwwwwlllllly finished someone's order. At the first moment that he looked up from his "work," I asked if I could get a card for the printer. After a too-long pause, he said, "Just give me a second, okay?" But already, I got that helpless feeling. Another girl walked by. I said, "Excuse me?", and I KNOW SHE HEARD ME, but she ignored me and power walked away. So I was left to watch the snide girl and the slow guy slowly be slow and do fucking nothing, really. Finally, the guy gave me a card, so I raced to the printer, did my thing, and came back. I'm all for the employment of America's youth, but I think at least one of these employees should receive more rigorous training or make way for the leagues of hungrier people who are ready to snap-to and be somewhat of a help. Two stars just for the fact that (1) the location was a walkable distance from my home, and (2) it had a large self-service area with equipment (tape, paper cutters, rulers) free for the using. I will avoid this place from now on, or if I'm forced to go and see the same b.s., I will actually file a complaint with the manager despite the time cost to my own life. read more