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    Recommended Reviews - Staples

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    Dan C.

    I really love this chain store for 3 major reasons: 1. you can score some super sweet deals in their weekly flyers (sign up for their email versions online), 2. they have a FREE frequent buyer club (free sign up) where you can get credit for future purchase based off of what you buy AND what you recycle - e.g. used ink cartridges, and 3. you can avoid all the crazy weekend shopper crowds at other places like Southpoint and New Hope Commons. They really do have some super sweet deals. For example, we got an office chair for $40 that retailed for over $100???!! Their memory cards (when on sale) can be even cheaper than Newegg and Frys. By recycling your ink cartridges you can score some sweet $$ credits for purchasing other stuff. I recalled the last time I received some credit was for almost $25 for something like 8 ink cartridges. You can def. get some decent credit for trying to recycle as well. How cool is that? Another good thing is that they usually sell off their furniture floor displays - again, another great deal to be had if you can find something you like. Really, I don't think of Staples as the best place to get office and techno stuff...but if you have the patience and can wait a bit on purchasing stuff, you can get some great killer deals here. The biggest drawback is their selection - it can be hit or miss and if you're dying to have THAT certain thing...well, you might be out of luck here. It's also super conveniently located for us which is another bonus right behind the Shops at Eastgate and Whole Foods. If you live in/near Chapel Hill, make a stop here when you're shopping at Whole Foods or TJ's or right before you rent a movie at Blockbuster. It'll save you an extra trip to Southpoint or New Hope Commons. Just look for sales and you'll be set! 4 solid stars. HALF-UPDATE (12/30/11): Stopped by here the other day and noticed that they now have free wifi. Awesome for those of us still holding out on a dataplan phone to check-in. ;-)

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    5 months ago

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    16 years ago

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    15 years ago

    Disaffected 20 year olds working the register=awful customer service. Pretty much the only place in town though.

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    14 years ago

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    7 years ago

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    8 years ago

    Patti and Kevin were amazing - helped me at the cash register and were very kind. Overall excellent service!

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    10 years ago

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    9 years ago

    Business owner information

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    Alicia

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    10 years ago

    Staples truck at 6:15 in the morning: no lights, no turn signal, 1 brake light....jeez....License Plate DA 2784.....

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    Ask the Community - Staples

    Review Highlights - Staples

    Kevin the tech sales supervisor listened to us and helped us find EXACTLY what we needed!

    Mentioned in 2 reviews

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    Repair Zone

    Repair Zone

    4.3
    (6 reviews)

    I had an excellent experience here! I had to have my phone battery replaced because of a "fat…read morebattery" or lithium battery swelling, which expands and can damage the back of the phone. The worker here knew what it was right away, ordered the battery, let me know when to expect it, and texted me as soon as I came in (less than 2 days later). He then replaced it in 15 minutes and assured me the rest of the phone was in good condition. He was very polite and knowledgeable throughout, and the battery came with a 1-month warranty. And the whole thing was cheaper than I expected!

    I went to Repair Zone inside Streets at Southpoint on a Sunday afternoon after my phone's charging…read moreport stopped working properly. While the first technician was repairing the charging port, he asked whether I also wanted to replace the battery because he said it was not in good condition. He explained that since the phone was already open, he could replace the battery for less than the normal price. I agreed. After he finished, I checked the battery settings and the battery performance was still showing 65%, the same as before the replacement. I asked him about this, and he told me that it would improve to 100% within 24 hours. He also told me that if it did not improve, I should bring the phone back within two days and they would replace it again. Unfortunately, the battery continued to perform the same way after the repair. I wasn't able to return immediately because of personal circumstances, so I went back about a week later. There was a different technician working that day. I explained what had happened and told him what the first technician had told me about returning if the battery did not improve. The second technician told me that he was not as experienced or trained as the first technician and did not want to open the phone to work on the battery. I left without the battery issue being resolved. Based on my experience, I cannot recommend this store for phone repair. I paid to have the battery replaced, but the battery performance remained at 65%, and when I returned to have the issue addressed, it was not resolved. I am also pursuing the matter through the appropriate channels regarding the charge.

    Carolina Cell Phone Repairs

    Carolina Cell Phone Repairs

    3.2
    (20 reviews)

    Left my sons phone over a week ago and went in to check what's going on for a screen repair they…read moredidn't do anything but bend my son's phone I have before and after pictures I take before I leave any device any where and they literally played with the phone didn't even bother calling me to pick up, I took the phone to another phone store near by when I told them about it they weren't shocked they said all there people come here to get their phones refixed by this new phone store I went to and they got the phone back in up and running within an hour !!!!!! stay away from this place pieces go missing and bent they don't take care of people's property and they don't even try to call with any details on the device

    This review is for the Garner location. I will never do business with this company again and I will…read morenot recommend it. I have documented my experience below. I called on Sunday 4/14 at 2:30 pm to inquire about getting my phone repaired. I was told I could drop off the phone and pick it up Monday 4/15 for a 24 hour repair. The store associate confirmed he had the phone part so I dropped of my phone that afternoon at 3:30pm. Monday at 5:30 I stopped by to pick up my phone and the store associate said they were waiting on a part, and it wasn't ready but would be ready Tuesday early afternoon. I called Tuesday (before driving out there) at 11:00 am and was told the shipment still hadn't arrived but it would in the next hour and my phone would be ready to pick up that evening before close. I drove by that evening around 6:30 pm and I was told "im sorry ma'am but your phone isn't ready" - they had not started. The store associate said it would now be ready "Wednesday morning when we open". I asked for a specific time, and I was told 10 or 10:30. Wednesday morning 4/17 I called at 10:30am and asked for the status. I was told "in the next 30 to 1 hour". At 11:30 I drove to pick up my phone and the associate said "im sorry ma'am but your phone isn't ready. It will be another hour." At this point, I asked for my phone back and I told the man I would take it somewhere else. He said he couldn't do that because he already started the repair. I said, I don't care - give me the pieces and ill take it somewhere else. He said no. I told him I refused to pay, and he said then "you won't get your phone then". At this point I decided to wait in the store until he finished. I waited for about 50 minutes until my phone was done. I was offered no accommodation or discount. I will never ever do business with you again and I will never recommend it to anyone else.

    Staples - copyshops - Updated August 2026

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