Unfortunately I have nothing good to say. 1. The company pushed to 2 hr arrival window, to 1h45m. But stated would be first thing in the am service call......? (BTW - Site unseen, quoted $270. repair) 2. We Sent picture to company night before. Tech (?) came out and blamed water heater leaking (5 yr old unit), when I could see water running from the copper line "fitting", line feeding water heater. (My diagnoses need new water line). 3. After seeing picture the day before, tech said no room to work to replace line, and water heater needed to be removed! (Umm, no) 4. Told company to leave. They did so w/o a word. 5. Do Yourself a favor. Call Will's Plumbing (They have "non-emergency" service until 8pm)!! read more

Star 5 Plumbing - Plumbing Near Me - Las Vegas, Nevada

Star 5 Plumbing really stands behind its name!!!!! I couldn't be happier with the service I received from Star 5 Plumbing. Everything from the beginning to end was perfect. I had numerous plumbing issues with my home so I contacted my home warranty and they assigned Star 5 Plumbing to come and diagnose the issues. In no time i got a call from Mitko from Star 5 Plumbing to schedule me an appointment for a technician to come check the plumbing issues. Next day the technician Stan came right on scheduled time, and he was incredibly professional, and quickly diagnosed the issues. Next day I received a call from my home warranty approving the items that needed to be changed. Stan did an amazing job he changed few valves, toilets, repaired my kitchen sink and etc. He did a lot of work and all his work was PERFECT!!!! I HIGHLY RECOMMEND STAR 5 PLUMBING!!!!! read more

They do good work and are very reasonable on price i used them for replacing pipe from water meter to house

Once again, excellent service, great quality and value. great customer service, clean work and technicians with great attitude. Thank you

On April 6, 2021, Star 5 Plumbing technician flooded my second floor bathroom. He was just supposed to replace valves. He left one open, turned the water on outside and explosion of water was immediately everywhere. My child was passing by the bathroom and told me that there was a water fountain coming from the bathroom. This company was proud to be top of the line because of their customer reviews. I just got around to doing this review because I'm still haunted by that day. I can only imagine how many customers they've messed up with whom hasn't had the time to write their review nor want to re-live the horrendous mishaps. There will be no updates to this. read more

I have used Mike and his company 3 times. They were sent out through my home warranty company. They installed a new faucet to my washing machine and did a great job so I hired them to replace my bathtub fixtures at the end of 2019. The technician they sent did not correctly cement the stopper to the pipe and over the next year, every time I took a bath it leaked into the ceiling of my neighbors garage. When Star Five came out to inspect what was leaking, the guy realized what the issue was, and I could see his face when I explained one of their technicians installed the bath fitting. I called Mike and did not get any kind of apology or admission of fault, he just replied 30 day warrantee!! I had to repair my neighbors ceiling at my own expense. So beware. I can understand a limited warrantee, but surely they should carry liability insurance. read more

Star 5 Plumbing - Damage to ceiling from leaking bathtub fixture installed by Star Five. - Plumbing Near Me - Las Vegas, Nevada

The Star 5 team was excellent!! Daphne the receptionist was so friendly over the phone, answered calls almost immediately, answered any questions we had, and called us back promptly with answers when she didn't have them. Mitko came in diagnosed our problem within five minutes and promptly sent the report to our home warranty company, resulting in all parts being covered. On the day of service, when Mitko got held up with another job, Daphne asked if we could reschedule and when I let her know that that wouldn't work for us. She let the team know and another technician was at my house within an hour. Stan was very efficient and installed our new valves and disposal within 45 minutes. I will be requesting this company for all of our plumbing needs to our warranty from now on! read more

Old Republic Home Warranty contacted them for our Water Heater- they came out the same day, the technician quickly assessed the situation and within 24 hours of getting Authorization from our Warranty plan we have a new Water Heater. Plamen was dressed appropriately, he updated us by text when he was running a few minutes late and was super professional. He installed the Water Heater with care, new straps and a new pan. Very happy with the way we were treated and how he explained tips to help increase the life of our Water Heater. They will be our first call when we have some additional work to be done. read more

my hot water unit busted down when i was working and these guys came out asap with not much notice. alex did a great job and cleaned up afterwards i would highly recommend this business thank very much read more

This company lies to people pin Las Vegas. Please go somewhere else. I have attached message between owner MIKE and I . He's very rude in phone after he got his payment he lies about his warranty . I will be reporting to business bureau, taking him to court will be doing everything to have his business close . He doesn't deserve to be in business. He can go back to his country to practice such kind of lie business PS : he reinstalled a new faucet bought from Home Depot and after he got his payment he tells me it's defective. But here he's saying it got broken . Wish I could post our phone conversation in yelp .How does it make sense ?? Can't you say it was defective before you re- install?? LIER in every way. You are saying you don't work for sink ? ( I have saved from here for my future reference) lier I hired you because my kitchen sink was leaking . You are practicing fraudulent business. You can't fool Americans. Dude this kinda business might be possible in your country not here . read more

Star 5 Plumbing - Mike lying about his 45 days warranty - Plumbing Near Me - Las Vegas, Nevada

I had a main line leak (under the front yard) and Star 5 did a great job. When I called they came out the next day and verified the leak. Crew came out the next day and did a beautiful job of replacing all the pipe, etc. They went under sidewalks and curbing to do as little damage as possible--and cleaned up as best possible when they were done. The next morning, dry-wall guy came out and re-drywalled the ~10' hole in the garage and re-textured. I threw a coat of paint on it and it looks brand new. Nice Bulgarian guys. A pleasure to work with. Highly recommend. Photos are during, then after (but before I painted). read more

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Great service! Very impressed with the work they have done at my house after I had a water leak that increased my monthly water bill from $ 40 to $ 450. Mike and his team came quickly to solve the problem and have done an extraordinary job. Thanks Mike and Chris! Will definitely recommend you to my friends and family! read more

We just had a hot water tank replaced and from contact till when the job was done was less than 24 hours. The European gentleman who did the work was excellent at explaining code items to us like earthquake straps and pans that we were unfamiliar with. Then when he finished the tank we added an extra job of the tub and he completed that also!!!!! His work was excellent and he was a pleasure to have around. I would recommend him anytime!!! And the price was better than most quotes we had. read more

Extremely happy with repipe hot and cold water lines interior and exterior on my house.Amazing customer service,fast response and very knowledgeable technicians.Highly recommend!!! read more

Highly recommend Star 5 plumbing. They are often available same day or the next. They always take excellent care of my plumbing needs. The technicians are honest and reliable. Easy to communicate and I feel confident that they can resolve any of my plumbing issues. read more

Alex replaced my water heater on a Sunday! Who else does that?! Fantastic! Thank you!!

+5 Star Service! My water heater bursted on a sunday morning. I messaged them via Yelp and got a reply within minutes! Make sure to ask for a quote and send photos** I did! the owner kindly walked me through what needed to be done, answered all of my questions and cleared my concerns. I made an appointment for 9am Today- the tech show up ON TIME! (I very much appreciate the attention to appointment times!) Nick- my technician, was very personable. He explained my heater was still on warranty and made the entire process a breeze. This is the real deal guys, they will not overcharge you for unnecessary things, they work with you and fix all thats needed. I will definetly continue business with them! If you own a house you already know how difficult it is to find someone that wont rip you off or pushes you to buy things you dont need. Thank you Star5!! :) read more

125$ just to say you need a new water heater Then quoted over 1500$ for water heater that was at best 700$ at Lowe's and Home Depot Armenian company thought I was a dumb old guy They replaced the one I have when I Bought the house Of course 3 years out of warranty and 1500 for new one Theives in my opinion 1 read more

Stan "the Man" was quick, knowledgeable and friendly. Im the curious type that likes to watch and ask many, many questions. He answered them all. He did not come in aiming to replace the water heater, but instead first asked if the breakers were checked, then proceeded to check source voltage. Step by step the correct way. He then said the water heater was ok but (I dont remember) some electrical parts were corroded on it, and gave me some options. Very happy, got the hot water back same day, fixed fully the next. Thanks Stan, Tim read more

Had main water leak coming from "somewhere". Called another company and after a week, they were not responsive with an estimate. Decided to call Mike at Star 5 on Tuesday and he sent a tech within 3 hours. Problem identified, estimate given (very reasonable) and work started the next morning. Mike the owner came with Chris the tech to verify all work that needed to be done. Chris was very knowledgeable, clean, neat and knew what he was he doing. You can tell when someone has passion for their work. Within 4 hours, Chris had the line rerouted, cleaned up, closed drywall holes and it looked like he was never there. Did a great job. Should have called Mike from the beginning and this week long saga could have been over in 2 days. Thank you Star 5. My new go to plumber! read more

My property management company sends out Star 5 Plumbing. They are very responsive and contacted me within hours of my request. It was easy to schedule and they came within my timeframe. Very friendly and professional. read more

I recently purchased a home in Las Vegas which I discovered had a leaky shower drain. I called Star Five Plumbing out for a quote and the response was prompt. They carved out time over the weekend to repair it for us as to not delay the further mold remediation related repairs that were slated for the following week. Tom did an excellent job, was on time and had a very pleasant personality and demeanor. I will keep them on file for any future plumbing needs! read more

They came to fix the leak on the main line (from sidewalk to the house) and I was very impressed with the service. With all the digging that they had to do on the yard and the holes in the garage, when they were done you would've never thought they were there. They did it in a day and left the place clean. The workers were very friendly and very professional. I highly recommend them! read more

this company is the best plumbing company I've used in many years. They listen to your needs, ask for your input, prompt, courteous and very efficient. highly recommend them !!! read more

5 Star!!!! We originally used them for a hot water leak under the slab in our home. They worked with us on our cash out offer with our home warranty company and beat every competitors price. The owner is awesome and all of the plumbers were amazing. We also hired them to fill in some dry wall holes in our garage and in our home. Amazing work and they even fixed a hole I patched poorly years ago, no extra cost. Can't say enough about the people at Star 5. read more

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This plumber was called for a backup in the sink and tub. They arrived on time and cleared the clog very quickly. It was much better than dealing with the plumber the home warranty company sent out before. read more

Absolutely wonderful service by this company (Daphne who called me to confirm the appointment was just so lovely and friendly!) and by the plumber they sent out, Alex, who did a great job on the tub/shower diverter replacement we needed in one of our bathrooms and the replacement of an old hose spigot on our patio! Alex not only called when he was on his way, he arrived early and replaced and repaired everything very quickly, efficiently and professionally! He was very friendly too and definitely took pride in his work. Highly recommend! Very pleased with this company's professionalism and service! read more

Had a leak in my ceiling so I called my warranty company and they sent out these guys, tech came out looked around at my ceiling and I told him where the spot was so he went up in the attic but not all the way in and said there is no pipe over there and that my roof was leaking and I said hear it dripping and he said those are just the pipes making noise he then got on the phone with his boss and he talked to me and triedd to tell me I have a leak in my roof and that the sound I hear is not a leak and its the pipe making noises because its cold Immediately knew it was completely BS!!! So I had some one look at the roof and said it was fine no leaks so I call my warranty back and tell them the situation and they tell me they are still waiting for this company to release the report so they can send someone else out and they lagged on purpose smh finally another company came out and did a REAL INSPECTION and guess what!!! There was a pipe right where the stain on my ceiling was where the tech said there was no pipe and it was leaking smh do not go with these guys if your warranty sends this company immediately tell them you want someone else, trying to say the leaking noise I heard was just sounds the pipes make because its cold was just the most ridiculous thing iv ever heard read more

We have have used Mike several times for repairs and upgrades for Rental Properties out in Las Vegas. He has always been fair about his pricing and does a good job. If you own Rentals In Las Vegas this Is the person to trust. read more

I was having a horrible time after we were diagnosed with slab leak. I called and met with many plumbers. Then I called Star 5. Mike the owner answers the phone. Mike answered my questions and sent Stan out within a few hours. Stan is a great guy and the performed the most extensive inspection of anyone I met with. I got my estimate and was really impressed. I got to say that Star5 was the most helpful, most prompt, and put me at ease. My nightmare was over. And the price was great. These people really care about the customer. Eagle Lake. read more

I started my "DIY pandemic" task of replacing my kitchen faucet. It took about an hour to remove the old faucet because of 10+ years of use and corrosion. I then examined the water supply valves and discovered that they wouldn't turn off, therefore they needed to be replaced. I shut off the water to my house with the intent of replacing all of the valves too. After struggling with the compression nut for 20 minutes, I realized I needed a professional plumber. Using Yelp as my guide, I contacted a highly rated company that was able to send a technician(s) in a reasonable time period. When they arrived, I was shown a sheet of paper with specific prices which included a charge of $99.00 per each water supply valve and was then quoted an hour labor to install the faucet, which totaled approximately $450.00. The price seemed very unreasonable, so I declined. The technician wanted to charge me a $49.00 trip charge, which I wasn't told about when I scheduled the estimate. He said their dispatchers were new so he didn't charge me for the trip. I then called Star 5 Plumbing and spoke to Mike. I described my plumbing issues to him and he gave me an "approximate" estimate on the telephone, which was significantly less money than the first estimate. He then said his technician, Stan would arrive later this afternoon, between 2 PM and 3 PM. Stan arrived in the given time period. He was extremely professional and courteous. The wife and I immediately felt comfortable with him. He looked at the issues and immediately began to address them. In less than one (1) hour, the three (3) water valves were replaced and the new faucet was installed. Stan cleaned up everything and ensured that there was nothing leaking before he left. From start to finish, Star 5 Plumbing was outstanding. Mike was pleasant and informative on the telephone and Stan was unbelievable. If you need a plumber, call Star 5 before you call anyone else! read more

These gentlemen were great. Alex and his father installed a new hot water valve on my water heater. They did a great job and I was very happe with the end result. read more

Star 5 Plumbing? More like 5-star Plumbing! The 105 degree days in Vegas have been grueling, but after my water heater resigned in protest, I appreciated having to merely endure a lukewarm shower rather than one that would have clattered my teeth and chilled my bones. Being a top-notch interweb gumshoe, I was able to pinpoint the failure. Being a city boy with a complete lack of handy skills, I could proceed no further. So I called Mike. Mike, the owner of the business, is on point. I called him at 7 in the evening and was forwarded to his personal number. He answered, listened to my description of the fault, asked me several questions, provided me with a ballpark estimate, and asked me to text him some photos and other miscellaneous information. I did so a little later and he again responded within minutes. The following morning, he got an early start and quickly notified me of his availability. I asked him if he could show up relatively late in the day and he was able to accommodate. He arrived with all his equipment, diagnosed the problem, provided a fixed price for his labor, and promised to return the next day with the replacement part, which he also told me was still under warranty. Note: most water heaters come with a 6-year warranty. Check your serial number against the manufacturer. Note: I called 5 other businesses, a mix between plumbers and electricians -- 3 refused to provide quotes, and 2 gave me higher estimates. Note: Mike speaks with a heavy Bulgarian accent. For clarity's sake, recommend text over phone for initial discussion. read more

These guys are top notch. I needed a replacement valve for a new dishwasher , messages the company via yelp and Had a verbal response and estimate with in 25 min . They sent out a gentlemen ( joe ) about 1.5 hrs from my Initial contact . I cannot say enough about these guys .. bravo bravo . read more

Old Republic Home Warranty contacted them for our Toilet repair- I received Chris as my technician. He was scheduled the next day to come and assess. He explained to me in short detail what needs to be done. He said he had to wait to get approval from home warranty but will promptly reschedule. We were heading into the weekend but come Monday he was right back in and got the toilet all fixed up. Something that i thought would take at least a couple hours to repair he did in less than 30 minutes. He was very professional and came in with a mission and completed it. hahaha. He was a good guy. I wish we had a lot of them. There's not a lot of reputable companies and people anymore and i'm hoping to keep these guys on my list to go to even when i don't continue with my home warranty. read more

Are you serious? Now they're vacuuming! These guys are just freaking awesome!!! Okay, rewind to last week when I found some warm areas in my kitchen tile - too warm for December. Turns out we had broken water lines under our slab in several areas and would need to reroute our pipes. This meant several days of cutting holes in the walls, a half day with no water, pipes rerouted, and drywall repairs - ugh!!! Based on the advice of a friend, we called Star 5 Plumbing. They came out and gave us estimates based on three different scenarios. Since we planned to stay in this house for a long time, we opted to have all the pipes rerouted. They were out first thing the following week, showed up on time, and got the job done quickly and efficiently. Having this kind of work done to your house is expensive and inconvenient, but Star 5 Plumbing made it much less stressful! read more

Great service! Was referred to Star 5 Plumbing by the warranty company for a water heater issue. Mike was very helpful and sent a tech out first thing the next morning to evaluate and had the replacement complete (and the hot water flowing) by the following day. read more

We had two other plumbing companies come out prior Star 5 Plumbing to assess why our hot water heater wasn't working. Those two companies were a joke. One didn't pay attention to the main reason their were their and the other said nothing was wrong. Star 5 Plumbing was on time, professional, reasonably priced and made our hot water heater issue go away by installing a new unit. Thank you Star 5 Plumbing for doing the job right read more

Best plumbing company in Vegas , very professional service. Highly recommend Nick, he changed our water heater and showed up on time at 8 in the morning. He fixed all our problems in a jiffy and prices are great. Not a lot of other companies can come that early so we really appreciate it. read more

There was no hot water and Star 5 came on time exactly as promised. Turns out everything was fine and they did not even charge me for checking! Appreciate the honesty and professional service. read more