This is the worst place to go to. I've been getting the run around months about my refund that was…read moresuppose to be paid back to me weeks ago after 2 months of waiting for my mattress that I paid $700 for. When the day came that my matress was finally delivered it was the wrong mattress. They never gave me back my money and never picked up their mattress. Michelle has been giving me the run around for months. not sure who runs this business but it is very shady . Still waiting For my refund.

First of all Michelle and Justine are terrific! It's a family run business and it couldn't be…read morebetter. We purchased a mattress and adjustable platform for our upstairs bedroom about 5 years ago. Everything was perfect! Five years later my husband is having foot surgery and needs a downstairs bedroom for recuperation. The mattress we have downstairs is not bad but since we are used to adjustable platform why not just do some investigating. So we decided on a mattress and I took the chance of calling their magic number and Justine answered. I told her the situation and she spoke with Michelle, her sister, and she actually remembered me! I told her about the mattress I was interested in and she even suggested an available upgrade and at that point I ordered the mattress instantly along the adjustable platform. Their knowledge, service, and price cannot be beat! It was delivered by Ray and he was so nice and helpful! I cannot say enough good things! They are the best hands-down!

Benny was so helpful! He got us in and out very quickly. We told him exactly what we wanted and he…read moregave us the options! We got a twin bed for a great price. Benny carried it out to our car and gave us some pointers about the bed frame we got (from somewhere else!). We will definitely be returning.

Great Selection, a wonderful collection of name-brand mattresses and bedding. Lots of floor models…read moreon sale. Pillow stuffing, which is something I had not seen before. All of these and some of the reviews I read, brought me in the doors. Unfortunately, my expectations didn't meet my experience. My experience was one of feeling that I was being scammed and pressured into buying a floor model. i was told that the price posted on the floor was for a different mattress and if I wanted that deal, then was would have to get the floor model. What finally pushed me out the door, was the refusal of the salesman to give me a warranty for my purchase and his assistance that I pay cash. The owner specifically told me that if I wanted a warranty, then I would have to pay $200 more!!! After stepping aside with my wife, we decided to leave. We'd had enough of the lying, scamming & predatory techniques employed by Benny. When We were in the car, he ran outside and tried to prevent us from leaving; at one point reaching into the car. Needless to say, never go to Sleep Haven Bedding!

Depends on what you are looking for. They do not carry day…read morebeds. The sales person was helpful and I appreciated that.

Brandy was so helpful, right when my husband and i walked in, she immediately smiled and greeted…read moreus, helped us build a shopping cart and find the things we needed. She listened to our concerns and worked around them, showing us various actions around the store and helped us find financing plans that worked within our budget!

Great service! I…read morecame in looking for new mattresses for my home. We had a split California King and full bed that needed replacement so we came by the Mattress Firm on Sisk Road. We were greeted by the friendly and incredibly knowledgeable store manager who started helping us immediately. We explained that we were unsure how or if we wanted to go about replacing the split Cal King since it is an expensive Sleep Number bed that could be repaired. The store manager kindly gave us a bunch of informed options. He completely understood where we were coming from, providing options for keeping the bed split and informed us we could keep the same adjustable base and frame we currently have without replacing the entire structure. We ultimately decided that the best choice for us would be to simply have it repaired. He did an amazing job at outlining the costs, describing the differences between firmness levels, and advising us on the types of beds that suit our sleep style best. It was refreshing not having a salesperson tell us we need to purchase many unnecessary add-ons - he even encouraged us to utilize what we already have or not make the purchase at all. After telling him I am a side and stomach sleeper, he recommended a Sealy bed that I immediately fell in love with. He did not try to upsell the queen size from the full and respected our parameters (even though we did end up going with a queen size anyway). The store manager allowed us time to go out and find a new frame for the bed and come back later to finalize the purchase. He quickly got our delivery arranged in the time frame we requested, even including a bonus cover with the order. He told us that within a certain time period after purchase, if the price of the mattress we chose drops, we could get reimbursement. To our luck, the mattress was $100 off within the same week. We came back into the store and another friendly worker gave us the option of waiting for a check reimbursement in the mail or store credit, so we opted to buy a cozy sheet set with the credit. I was thoroughly impressed by the shopping experience and would definitely recommend this Mattress Firm location!

Helpful sales person, personable,no hard sells, and informative Competition (Mancini's) that I…read morelater visited was just the opposite in all matters noted.

I am writing to express my deep disappointment and frustration with my recent experience at Modesto…read moreFurniture. My visit to your store left me with an overwhelming sense of regret and disbelief at the level of service and quality offered. First and foremost, the customer service I received was nothing short of abysmal. From the moment I walked through your doors, it was clear that the staff had little interest in assisting customers. No one offered any guidance, and when I finally managed to track someone down, their knowledge of the products was shockingly limited. I expected a professional and informed sales team, but what I encountered was indifference and incompetence. Furthermore, the condition of the furniture on display was appalling. The items were either poorly maintained or outright damaged. It was disheartening to see such a lack of care for the products you are selling. When I inquired about the condition of a particular piece, I was met with vague answers and deflection. It was evident that honesty and transparency were not priorities for Modesto Furniture. To add insult to injury, your pricing strategy is nothing short of predatory. The exorbitant prices for subpar quality left me questioning the integrity of your business. It is disheartening to witness a company taking advantage of customers who are seeking quality furnishings for their homes. In conclusion, my experience at Modesto Furniture was nothing short of a nightmare. Your store falls far short of the standards one would expect when making an investment in furniture. I strongly advise anyone considering a visit to your establishment to think twice and explore alternative options. Your lack of customer service, the deplorable condition of your merchandise, and your pricing practices are a disservice to consumers. I sincerely hope that you take this letter as an opportunity to reflect on the improvements your business desperately needs. Customers deserve better, and I trust that my feedback will not fall on deaf ears. Sincerely, Thomás UPDATE Modesto Furniture's inability to handle negative reviews raises serious concerns about their commitment to customer satisfaction. In today's interconnected world, where customer feedback plays a pivotal role, a company's capacity to accept criticism constructively is essential. When a business reacts poorly to negative feedback, it not only damages its reputation but also suggests a lack of accountability and a refusal to improve. In the competitive furniture market, customer trust and loyalty are paramount, and a failure to acknowledge and learn from criticism can lead to a decline in customer satisfaction and trust. Just trying to help but I guess your ego doesn't allow it.

Anthony never fails to deliver amazing service. From the moment I walk in, he's welcoming,…read moreknowledgeable, and genuinely cares about helping me find exactly what I need. He went above and beyond to make sure I was satisfied with my purchase, and the quality of the furniture here is outstanding. It's rare to find someone who combines professionalism with such personal attention. I highly recommend Anthony and Modesto Furniture to anyone looking for great pieces and even better service!

I ordered my vanity from here and specifically chose one that had Bluetooth features so I could…read moreplay music. When I picked it up, they gave me the wrong vanity even after confirming it was the correct one. I had even build the whole vanity and it had no bluetooth features. Because of that, I had to drive an additional 45 minutes back to Modesto to exchange it, which was really upsetting and inconvenient. Especially since I made sure it was the correct one and was told it was. I also had to wait 2 days to go back because they weren't responding on weekends.

Hey, if you wanna be lied to this is the place for you!! they will say if you purchase this and you…read moredon't like, if it's uncomfortable, or if something happens to it within this amount of days you can return it or exchange it.. but what actually happens is they don't answer the phone. Then when you go down there, they tell you only a manager can help you with this they're not here right now I'll have them call you.. what they're really doing is waiting out their return/exchange policy.. then they tell you sorry it's been too long, There's nothing we can do!! So, Again if you enjoy being ripped off and lied to this is the store for you..

Mike and Stephanie did a wonderful job educating us about adjustable beds. There are a lot of…read morechoices for this type of purchase. It took quite a while to make the final selection, but when we did, they were very accommodating and patient with us. Can't wait for the delivery!

Stopped by to check out mattresses as we had not shopped for one in over 10 years and we were ready…read morefor an upgrade. When we walked in we were greeted by a man, didn't get his name. When I asked for a hybrid vs foam mattresses he answered with a smart remark and giggled. When we told him we would just test the mattresses ourselves and look around he told us he wasn't going to guide us around and to no lay on certain mattresses. He was rude and we didn't feel welcomed at all. We left and took our business elsewhere.