Poor customer service. Ruined my iPhone's corners while trying to repair only the glass. No thanks. Do better, Star Repair!!!!!

Let me just start off by saying that this place? Is shit. Went in to get my iPhone 6s + repaired they fixed my screen but I also needed my LCD repaired I ended up paying them $200 dollars cash. I went home pretty happy that they had fixed my phone so fast! So 2 days pass & as I'm using my phone it all of a sudden freezes & shuts off... I tried turning it back on and all of a sudden some weird white lines appeared on my phone ... I call the guy and he tells me to bring it in so he can inspect it. I bring it in and he tells me that he can't fix it cause the phone has "physical damage" I was all like what the hell? I haven't even dropped it! read more

Horrible service. Don't come here at all. I brought in an iPhone 5s for screen repair and Daniel said he would do it. He comes out again and says the phone is a "little bent" and for $10 more he can bend it "properly" for the screen to fit in properly. I agreed. This is where it turns bad. He comes back out after 40 minutes and says he fixed the phone. He then cuts the side chassis of my phone with the box cutter RIGHT IN FRONT OF ME. I asked why he's doing that and he said "I'm doing the service you agreed to" and I said "no you caused more damage to my phone" He said "your phone was cracked and I fixed it. This is a seperate issue. Your phone was a piece of shit and I fixed it" I said "had I known you were going to damage the chassis I would've just told you to replace the screen without adjusting any "bent" casings" and told him I wouldn't pay for such a crappy service. He started recording me on his phone with another customer in the lobby. He says "this is why you can't afford the phone and can't afford to pay" I walk out the store and he follows me outside. He threatened to call the cops so I said go ahead. I start recording him on my phone too and walked back inside. Once I started recording him I said "call the cops. I thought you were calling them?" And he said "you know what, you're poor and I'll just give you the donation for the screen." ALL RECORDED ON VIDEO!!! This guy is going to try to troll me on social media but I can play that game as well. He probably didn't know I had a WORKING IPHONE7 that I had on me while he repaired my iPhone5s What a work. DANIEL IS FUCKING HORRIBLE. When someone says "that's not my fault and your problem" and tells you that "he doesn't deal with customers shit" you know your business acumen is bad. NEVER AGAIN! Should've read the reviews before heading to this POS place. read more

Star iPhone Repair - Daniel justified doing this to my phone. Cut it with a box cutter. Stupid - Mobile Phones Near Me - Los Angeles, California

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I was in and out in no time! Not only does this place have hard workers and a friendly atmosphere but at a great price! Juan really went up and out of his way to help me when we erased my phone he connected me to my iCloud and I didn't loose all my pictures. THANK YOU SO SO MUCH!!! read more

Star iPhone Repair - I was in and out in no time! This place not only has a hard working and friendly people but at a really great price! - Mobile Phones Near Me - Los Angeles, California

I'd like to begin this tale of disappointment by noting that I absolutely detest writing negative yelp reviews. I'm typically a very warm and bubbly character. I love looking at life as a glass half full, and I'm rather quick to forgive, but when I'm treated like less than a human being, well then, for the sake of humanity, I'll deal with the uncomfortable and do something I don't like in order to steer other sweet and sensitive souls clear of despicable behavior. I called Star Wireless and Repair tonight because I was having issues with a used iPad that I recently purchased. Right off the bat, Daniel, who I'm assuming is the owner, wasn't super friendly, but he gave me the information that I requested. He told me it would be $20 or $140 to fix the iPad (depending on the situation) and that I could come in right then. I was eager to get the thing fixed, and I liked that the shop was open until 10pm on a Sunday, so I drove over. First of all, the area is not the best. It took me 20min just to find a parking spot on a Sunday at 9pm, and I had to jam tight in between two abandoned-looking cars. Also, I swear I witnessed a drug deal on the sidewalk as I was walking in, not to mention, I was welcomed by a strong aroma of marijuana inside. Daniel was helping two customers when I arrived, but he saw me and asked what I needed. I told him who I was and that I had just called. He then grabbed the iPad from me and proceeded to tell some kid in the back, "Hey, since you're new, you can fix this one. It's going to be $20 or $140." I then told Daniel that I would need to know what the problem was first because I only wanted to fix it if it was the minor $20 issue. I didn't like that he just said the price as if he was going to do whatever he wanted to it without consulting me first with the cost to repair. Then he tells me in an extremely rude manner, "Just take a seat ma'am. I'm not even going to ask your name because you're too unstable." Unstable? Because I politely mentioned that I wanted to know the issue and the price before I was charged? Unstable because I ask questions before making commitments when large sums of money are involved? He then snickered with the customers he was helping, as if he was hoping to get a rise out of them by treating me like dirt! Having respect for myself and not wanting to do business with such a sleaze-ball, I immediately asked for my iPad back. I told him that I had been very kind to him and that there was no reason for him to treat me so rudely. He sarcastically replied with, "I've been kind to you, too. I'm glad I didn't ask for your name because I don't want to know your name!" He literally said all of this in front of two other customers. I have never been so barbarously treated by a business owner in my life. I drove to Star Wireless Repair very optimistic about fixing my iPad, but I left very hurt and disenchanted. Nobody has the right to treat anybody so tactlessly, especially someone running a business. No Star for Star Repair! read more

Owner Daniel has kept my iPad for over two weeks, and when I call about it he swears at me and insults me. He's either out of his mind or stoned. "You're a F**king idiot" he screamed into phone, when I asked when I should call back to speak to Juan, who took in my iPad mini. Their price may seem attractive but Daniel's apparent abusive behavior problem makes their service erratic and undependable. I'd like my iPad mini back, fixed or not! I'd pay more to be treated respectfully somewhere else. (If I can get my iPad back (in one piece) and a sincere, personal apology from Daniel, I might modify this negative review.) read more

Daniel is very rude and impatient. I paid close to $400 so that my computer could be fixed. They kept it for 2 months without giving me updates. I had to constantly call and ask them what was going on when my computer wasn't ready by the time they said it would be. I got it back and it still didn't work!! And I did not get my money back. Never going back there again and I do not recommend. I would give no stars if possible read more

Worse service ever the so called unprofessional , rude and insensitive manager is completely a piece of shit . Quoted us 1 hour and it's been nearly 2 hours for our cell phone . Long story short called me a "dumb bitch " and told me to sit my ass down and wait ... he had other people before me... Wow lol.. The fuc$en nerve . Honey, next time don't quote customers (x) amount of time and get upset at legit customer for getting upset its taking nearly two hours to fix a iphone screen. Honestly, this isn't my first time fixing my screen.. it doesn't take 2 hours to fix a screen bud. Perhaps he should lay off the marijuana during working hours. This guy is the absolute worse don't waste your time . !!! *** horrible service *** the Entire Store smelled like (marijuana).... absolutely ridiculous . (213) 749-1111 - never again . Avoid read more

Star iPhone Repair - Enrique is a rude con artist - Mobile Phones Near Me - Los Angeles, California

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Ok let me set the record strait here! These guys are great and you should absolutely go and get your phone done there! People use yelp as a blackmail sh*t. If you come at them and be rude what do you expect! My phone broke today, screen gone just from falling out of my pocket! Faaaaak...no upgrade no insurance...called Cesar at star, asked about different cases! First of all he was extremely polite, said ok no problem bring it in. I came in and asked about changing the chassis he said no problem come at about 7 and it will be ready...came in about 7 found out his other guy left on him and he was swamped...asked me to hang out a bit, my work was done and I needed my phone so no problem! Gave me Netflix and said he will be done ASAP. 1 he was great to talk to and we were joking around. And NOT RUDE 2 the finished product is top quality. He found out my charger dock was a bit broken and fixed it for free gave me a free glass screen and a case! 3 shop is basic but other than the stock what else do you need?? 4go in there and make your own assumptions about the place... I have had a bad yelp review that was just because the person was being a arse and decided to get me nearly fired because they didn't get they're way! These guys are great and they have a customer for life! Get you custom stuff or repairs done here! read more

Star iPhone Repair - This is my finished product! F***ing amazing - Mobile Phones Near Me - Los Angeles, California

Don't believe the 5 star reviews from dummy accounts, and I quote: "uyt258rh2by you am 6am good night am 45774w baby baby sweet dream rru4swee" Sure makes these bozos sound legit right? No transparency as to time and cost, and lousy customer service. Needing my phone repaired, I called this shop to get a ballpark figure of the time to diagnose the issue as well as produce a quote. I was told a diagnostic can be completed in one hour. I showed up at the shop and immediately had my sense of smell assaulted by the stench of marijuana. The lady at the counter was friendly enough, stating that the technician Daniel just stepped out but would be back shortly. A few minutes later a rodent-faced dudebro with dead eyes walks in and heads to the back of the store. The lady apologizes saying that they are very busy, if I would leave the phone they'll complete the diagnostic and call me in 2 hours at my backup number with the outcome and a repair time. Seeing the time estimate change once I showed up foretold trouble, but needing my phone fixed quickly, against better judgment I left my phone with them. After 3 hours I call to follow up. The lady apologizes, saying "We've been very busy, would I mind calling in one hour?" After the hour I call back. Daniel picks up the phone, and starts saying that the cost will be $$$ and its going to take several more hours to work on it. He tells me I can pick it up at 1 AM, even though the listed hours have the store closing at 10 PM. I ask about the inconsistency of the pickup time and for the outcome of the diagnostic. Daniel replies "Do you want your phone fixed or not? We can keep talking until we're blue in the face, or just come pick up your phone." The rudeness of the deadbeat did not deserve a reply. I hung up and retrieved my phone, and DO NOT RECOMMEND anyone to waste their time or money with these jokers. read more

Dont know if its like this but Daniel spends more time in the back of the shop than in front. On the phone all the time. came in at before 9 pm and told me phone wasnt ready after an hour of waiting. Came back next day and phone still wasnt ready. Was trying to buy a phone but I guess they dont want money. Daniel seems like a chill guy but I'll take my business else where. read more

Bad customer service. They were not able to fix my phone and wanted to charge while leaving the phone as I dropped off. At the end they didn't want to give the phone back to me unless I paid. Very bad customer service. DO NOT GO HERE. IF YOU DO YOU WILL SEE FOR YOURSELF. read more

Excellent customer service I'm so glad I was referred to Star iPhone Repair the staff Juan and Ms. Bobbi are the ultimate best in phone repair but the conversation had me laughing /crying There is nothing like going to ta business and receive excellent customer service when the vibe is right it makes you wanna come back again I recommend anyone to come and get phone/computer repair I will surly return and thanks again Daniel for showing up in the end read more

i dont wanna tell you guy about this，but this place does dirty business，they probably steal other people's phone and then reset it for sale， just got my iphone stolen yesterday and here is the proof，just got my phone stolen and shows up in this place？ read more

Star iPhone Repair - find my iphone in the iphone repair store after someone stolen from me - Mobile Phones Near Me - Los Angeles, California

This place was recommended by a friend. Had 2 iPhone screens repaired and job well done. Very professional and overall the turnaround was fast. Thank you guys! Happy customers read more

Went to so many shops trying to find someone that will fix my Apple Watch until my aunt recommended this place and I'm so happy she did! Great work. Definitely will be recommending this place! Thank you! read more

Star iPhone Repair - Mobile Phones Near Me - Los Angeles, California

ASK FOR DANIEL! He did an amazing job fixing my iPhone! Left it better than when I got it out the box! They're service is amazing (unlike other stores trying to add unnecessary crap). Also they're prices are literally the best out there & they were able to fix my iphone extremely fast. Plus they're open late, which is a plus since I cracked my screen after 8pm. I'm DEFINITELY recommending this place to everyone! Thanks again Daniel, you're amazing! read more

These guys are experts and will tell you straight up any issues with your device. They are honest, fast, and give you a fair price!!! I went to a ubreakIfix in downtown and they gave me faulty information regarding my labtop which almost cost me hundreds of dollars. read more

I brought in my phone because the headphone jack wasn't working. Service was pretty quick took only about 20-30 minutes. The guy performing the service on my phone gave me a free water bottle that was cold. The thing that I did not like is the fact that I asked him if I can get the 10% off from yelp if I checked in and he said "yes" he told me my total of $67.35 and I asked him is that with the 10% off he said "yeah" so I paid and looking at my receipt there is no 10% discount and I have 3 different tax charges. What is a custom 3% tax? read more

Star iPhone Repair - Never have I had a receipt with so many tax charges. Plus didn't even get the 10% discount - Mobile Phones Near Me - Los Angeles, California

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I don't know who's Chris or Daniel but one of them tried to flirt with me and asked for my number and the other was really rude and agressive cuz they made me wait for 2 hours (only to change my phone screen by the way I was the only customer there ) he even told me to shut up cuz I asked when the phone will be ready Customer service is horrible ... Very desapointed and I don't recommend this place at all ... read more

So, I decided to call up star iPhone repair really late at night, to be honest it was about 15 mins before they closed and not only was the guy super accommodating but efficient. It took the whole process maybe 20 mins and it was great to know that I could trust this business with my phone. The price was reasonable and affordable. I would be lost without my phone I totally recommend you come to them with all of your phone issues read more

My friends always trip out on how quickly I fix my broken screens ( I live with my little niece ) I found their shop a few years ago as I was walking through the fashion District. My phone was glitching and I could not find a place that could identify the problem without charging me almost as much as it would cost to replace it! They got it done within an hour and charged me less than $80 bucks and he even fixed the blur on my camera! Ive gone back one too many times since lol for everything from my Iphone screen, water damage, to even MacBook repairs you name it. They are always super on it and really honest about every situation letting me know all my options. Its been about 4 years now and although they've moved a few times Im still a loyal customer. I would really recommend them to anyone. They super knowledgable on all types of gadgets! P.S Just cracked the corner of my tablet screen so I'll see you soon Daniel! read more

I've had an HTC M8 One since 2014 that has been more reliable and efficient than any cell phone I've owned over the past 22 years. When it mysteriously went dead last week, I was pissed and perplexed! I Googled local repair shops and chose Star Wireless based on the consistently high Yelp & Google reviews. Upon arriving there, I surrendered my phone for evaluation and was informed that there was a $30 evaluation fee that would be applied to the overall cost of repairing my phone. As I sat and waited for the evaluation results, numerous people streamed through and picked up repaired phones & tablets or dropped them off for evaluation. The guy who was quarterbacking at the counter was knowledgeable and friendly. It was also reassuring to observe that no customers were relaxed and smiling--a telltale sign of good service! Needless to say,, I paid $60 total for a software upgrade that revived my phone and unlocked additional features! The technician was a guy named Begench who took special care because his father has the same phone. Overall, I was completely satisfied and pleased to discover a business that lives up to its excellent reviews read more

I'm not usually one to leave a review for non-restaurants, but Star Repair encouraged me to do so. We had to get a screen repair for a Samsung S4 in a hurry. We did our shopping around and ended up going to Star Repair. Some interesting characters there, but they do their jobs well and fast. For the quality of their work, the price I paid was more than reasonable. If I ever need another screen repair job, I'll be sure to give these guys a call. read more

Location was easy to find and there was free parking in back. Service was incredibly slow. I was quoted 45 minutes and it took nearly 2 hours to replace my screen. Their replacement glass is probably the poorest I've ever had. I've replaced my screen a number of times, always with a 3rd party glass. The glass they use makes it incredibly hard to text or swipe and smudges incredibly easily. My space key went haywire for about an hour until I cleaned it with hand sanitizer and a napkin. I would not recommend and I don't plan on returning. read more

Drove to their Santa Monica Blvd location from the vAlley And it was so worth it.. they're so nice on the phone and in person and fixed my phone in just minutes. 100% would recommend them. Worth the drive. Thanks guys, y'all are awesome!!!!!! read more

I knew it was a bad idea to come here when the guy at the desk boasted that Kanye and Kim come here to get their iPhones fixed. I was told to pick my iPad at 2pm but it wasn't ready till 9pm. A week later the screen completely stopped working. Do yourself a favor and just pay the extra money at an Apple Store. read more

The place is great! Staff is friendly, and the work was quick! It's been around 3 weeks since I got my screen changed. The mark off is from the screen that they installed. They did not have the OEM screen for my iPhone 6, so I went with the cheaper replica option. The problem is that the replica screen has very bad viewing angles if you tilt your phone to the side a little, the screen goes white and blurry, also the colors are not as vibrant, they seem duller and just not as colorful if that makes sense. It's like looking at the screen with some kind of filter constantly on. The price is good though! 50$ for such a procedure is not bad at all! But again to me, it all comes down to the quality of the screen, also keep in mind that I could not pick the OEM screen if that one addresses my issues it would be 5/5. read more

I usually write reviews if a service/restaurant is REALLY good or REALLY bad, Star iPhone Repair's service is REALLY bad. I only came to this place per my fathers request. I was quoted 140 and was given an estimated wait time of 1 hour. Per Daniels request 2 hours for a wait time would be even better. As the 2 hour wait time is approaching the near end I call to ask about the progress of the screen replacement and to my surprise they do not have the screen needed to replace my screen and would "probably" have the screen in about another 45 minutes per Daniel. As I was on the phone with Daniel he was completely rude, argumentative, impolite, and unapologetic stating things like "Like I said for the third time". Daniel if our conversation is an indicator of how you treat your other customers I'm so thankful I sought services elsewhere. My fellow yelpers if you want good customer service STAY AWAY from this place, you'll thank me. (If I could give this establishment 0 stars I would, it honestly would be so deserving.) read more

Was having a major iPhone crisis with my battery. I called Daniel up and he gave me the answers I needed right away. When I get to the shop he's down to take the phone apart in my face to show me exactly what the problem was. He replaced my battery for only $50.. mind you he did it right in my face. Thank you Daniel! Check out their website. They have major deals. read more

These guys are the absolute worst. Takes forever and they do a terrible job. Listen to the owner lie to a customer about being the repairman for Neymar and the entire Brazilian soccer team. - what??? Lol. That was one of many he told in my hour waiting there. They're also crooks who sell stolen phones. They offered me several. Lapd should check in with these idiots. read more

OKAYYYY never mind. After the 2nd week of getting my phone fixed I noticed a weird clicking sound every time I would press down on the screen. Then I realized my screen was slowly lifting off so I pushed it back into place. I guess that didn't do the trick because it kept happening. But that's not all, I was out of town this past weekend and had my phone on a vibrating speaker that was about 1 foot off the ground. I'm guessing the speaker vibrated hard enough to knock my phone over and guess what, the whole screen was hanging off!!!!!! Not to mention put up a freaking sign so we can find you a bit more easily in that creepy post apocalyptic looking mall. Take your phone to someone else and pay the extra 20 bucks. read more

Wasn't sure how else to do this, but I just want to report that the Venice Blvd location is CLOSED! Definitely OUT of BUSINESS. I called all the number & they are disconnected, but I was desperate so I went and it is definitely gone. Asked the neighbors and they confirmed. What a shame. We need these kinds of businesses. read more

gfs iphone5 screen cracked in vegas and brought it here to get it replaced. Said it would take about 30 minutes. Got a call about an an hour and fifteen minutes later saying it was good to pick up. The guy who replaced it said he couldn't test the phone because the phone died. wtf? there were chargers for all sorts of phones everywhere. Whatever. Paid the man and went home only to find that the damn screen was BLUE and the screen brightness couldn't be adjusted. By sheer LUCK the brightness adjustment started working after she dropped the phone off her bed onto the floor. you get what you pay for i guess. lesson learned. read more

The guy working at the front desk was stand offish right off the bat. It said $50 to replace an iPhone 5s scream if you check in on yelp, so I did, in front if him. When I came back to pick it up after an hour he tried to charge me$60 because he said he had it done in 45 like I had asked... They are skeemers, try to get an extra $10 for any reason he can imagine. The price is good, the polity and service is TERRIBLE!!! I wish I knew the name of the guy I worked with. I would call him out for being and asshole read more

Incredibly poor and unprofessional service. I contacted the company to schedule an appointment, and I was shooed off the phone, told that no appointment was needed, and the part would be available the next day. I tried to ask questions (because I would've actually been okay w/ a white frame on my black device--cool/unique factor), but I was shut down and told, "There's a'lotta' people in here; I have to go." When I called the next day, I was told that the part was still unavailable, and they had no idea when it would arrive. ("It depends on when we order it." Umm, can you order it NOW?) After two weeks of phone tag, I drove to Downtown LA during lunch only to find that the location had moved, but there was no update to Groupon w/ the new address. A man at one of the businesses in the old location gave me info about the new location. I walked several blocks to the new location to see that the business was closed at 11am. I called the number and spoke to a groggy man, awaking from slumber, who told me Star would be opening between 12 and 1pm. I asked "Which one? 12 or 1?" And he said he didn't know but some time between 12 and 1. (How professional!) Finally, I was able to carve out time to take my iPad in, and I experienced overt racism while waiting. Employees used the "N" and "B" words and forced me to endure the auditory assault of misogynistic, "trap" rap, rife w/ pejoratives and expletives while I was trying to read during my wait. (I even told the guy before he started, when he offered to turn on the TV, that I was going to read. Newsflash: all Black people don't want to hear 2 Chainz, nor is it professional for a business to play that cacophony, especially the versions w/ expletives. I'd even be comfortable w/ Old School Hip Hop or Aceyalone, NOT w/ Nicki Minaj.) I witnessed an Asian and White couple, whom Star bumped ahead of me and fixed their iPhone in 20 minutes, offered a free screen protector, but when I asked about the same, I was told it would cost $40, "a good price." Mind you, I paid more than they did for my repair. For the first thirty minutes while I was there, no one touched my device. The couple came and went before my device was even considered. Later, when I went to my car, I noticed that the couple had hit and scratched the bumper of my car w/ their red Miata. These people, so noble that they deserved special preferences, didn't even have the decency to report the accident to me. Most egregious: they refused to let me use the bathroom during my 1.5-hour wait because "people steal, and sometimes they take a long time in the bathroom." Really? I came straight from work in my professor clothes--skirt, top, sweater, dangle earrings (dressed up for a campus event today). The Klansman who communicated w/ me even had the chutzpah to tell me, "You could've gone to get something to eat while you waited," as if there's soooo much to do in the Garment District after *regular business hours*. (Key words: "regular business hours," not 6pm, when Star finally gets the lead out.) I wouldn't refer anyone to this "business" unless he/she were happy to patronize prejudice and reap the benefits of racial privilege. Perhaps you're into that sort of thing, but I believe customers should be treated equally, just as I treat my students. read more

Last night, the term "bare minimum" became redefined for me. I was looking for a shop to repair my broken iPhone 5 screen and came across this place. Prices seemed competitive and the location didn't seem too far from my home. Decided to go in and have this repair service done to my phone. Upon entering the shop, my first observations were that there was an urgent absence of cleanliness in the shop. There was a blank white sheet taped to the glass door with the name of his business written in Sharpie. Floors were dirty, display cases were unorganized, and his desk was a mess! I'm not saying this place had to be spotless - it is a repair shop after all. But take a little pride in your craft and tidy up a little for the sake of your customers. Ok, next category: Customer service. The gentleman who helped me informed me that my phone would be available to pick up in 45 minutes. Took a little over an hour to receive my phone. 15 minutes isn't a big deal. What I was more dissatisfied with was customer engagement. Throughout the whole time, I was just sitting on a couch doing absolutely nothing. I tried to engage in conversation he wasn't going for it. If you're going to make no effort to engage with customers, buy a coffee table and magazines at least. I thought it was just me but after reading reviews a little more in depth for this business I can also confirm the smell of marijuana. It's poorly covered up with Frebreeze and other candles / air fresheners. Ok, ok. I've been a bit of a critic. Time to give credit where credit is due. I walked in with a broken iPhone 5, and I walked out with a fully functioning iPhone 5. I was offered arguably the best rate in the immediate area where competitors were charging up to 30-40 dollars more. The gentleman even threw in a complementary screen protector, which was a nice gesture. To wrap things up, i'll say this: If you don't care about customer service, cleanliness, or customer engagement, but want the cheapest prices for iPhone repairs? This is the perfect place for you. read more

My iPhone screen was cracked as all HELL. Like people would stop me on the street to look at how broken it was. Since I was about to start a new job I knew I couldn't be the girl with the cracked screen even tho I was SOTALLY TOBER when it broke. The workers there were nice to me but kind of rude to the other people in the shop. I waited an hour to get my screen fixed bc the girl in front of my kept changing her mind and the owner was getting mad at her and telling her not to waste his time and money... When I got my phone back it was perfect, they gave me a bumper and a diamond phone cover. The service for me was great and I was happy with the work but I'm sure the other girl would have given them a much lower rating. read more

I took my daughter's ipad mini with broken screen on Monday. I was told it would take 2 hours to get the screen replaced. After five days, of calling them my daughter's ipad is still not fixed. Extremely poor service. Not a single phone call was returned. Every time, I called I was told it would be done that day. Lies after lies. Daniel, the manager, never returned my phone calls. Caesar from the downtown location told me that my ipad was taken to a different location, without my approval and I should go there to pick it up because they are too busy to get it fixed after a week of getting the run around. Don't waste your time with this outlet, they are not professional and definitely not truthful. Don't be fooled by the positive reviews, I have no doubt that they are phony reviews by Daniel's buddies and not actual customers! read more

Horrible service!!! Completely unprofessional! I've never given a bad review on yelp in the years I've been on here but Chris and his team don't have a clue. I was told he would come to me to fix my phone after finishing his last repair, which was suppose to be an hour. 3 hours later after ignoring my messaging. He finally says he's coming. Two more hours later. Makes excuse after excuse. Quote:"Hey bro, I'm so sorry. I started to drive to you. Had to grab a bite to eat. Friend JayR kept holding me." The guy was texting me after 1am. This guy treated me like he was a weed dealer or something. Horrible! The next day I got it repaired with no hassle and on the spot on 8th and Flower. To make things crazier... He kept texting me the next day and was mad I went somewhere else to fix it. These guys are crazy! Good prices they quote but you get what you pay for. read more