Every time we go there we deal with Paul. He is so nice and knowledgeable about all the plants. I have some mobility problems and he always offers to help us out to our car. Star Nursery you have an excellent employee! read more

...Have you ever felt like someone was lying before they finished their sentence? Standing in the back area of Star Nursery on Ann, I needed to look Janet in the eyes while she denied responsibility. Her voice... calm, confident, and practiced. To anyone who hadn't done their own research, it probably sounded believable. I had already connected too many dots. What unsettled me wasn't merely the inconvenience. I could tell she recognized me as I approached. My motive was to congratulate her successful ploy. I asked the 3 ladies, Janet clearly the senior voice among them, about soil recommendations. As I listened and observed, I realized this was bigger than soil. Months earlier, I came to the nursery looking for guidance. I'd called the day before to confirm that someone could assist me in repotting a plant. Like many people, I trusted the expertise of Janet who seems to have spent years in this profession. That trust mattered. The younger staff members were immediately helpful. A tall gentleman who'd been planting strawberries and a younger woman tending the booth, didn't hesitate. Then Janet approached. She seemed concerned what they were helping with and quickly let me know, "We don't repot plants here." "Forgive me beloved. I wouldn't be here had I not called last evening to confirm first." I told her. Perhaps that was the straw, but who knows. What I do know, is Janet isn't a fan of self watering pots. I learned this as she instructed the young man to put holes in the bottom of the pot (which eliminates the intended functionality and would later create a mess in my living room) I implore you to ask her perspective on these pots if you'd like to confirm the accuracy of this testimony. The soil she recommended became the center of a problem that spread throughout my home. Fungus gnats appeared in overwhelming numbers. Soon it wasn't just a gardening issue. My wife noticed them. My children noticed them. Every room became a battleground against insects that multiplied faster than we could eliminate them. Hours were lost. Money was spent. Frustration became routine. The problem extended beyond plants and pots. It disrupted our home and our peace. Have you ever swallowed a fungus gnat? How about been interrupted by some while you have dinner and watch Netflix? How about waking up to one on your face? This was a foresaw reality Janet knew would come. When I returned seeking answers, I didn't expect professionalism. Maybe false concern at best or even accountability. Instead, I witnessed what happens when expertise stops serving customers and starts protecting itself. Experience is valuable, but without accountability, other perspectives get dismissed and customer service fades into the background. The signs aren't always dramatic. Sometimes they appear in small moments: The shrug. The dismissal. The refusal to acknowledge another person's experience. As I left the nursery, I wasn't angry. I was clear. The real loss was never the money, the soil, or even the months spent fighting the infestation. It was the realization that broken trust is far harder to restore than damaged plants. That's the lesson I carried home. Businesses grow through reputation. Relationships grow through honesty. Expertise earns respect only when it is paired with accountability. Without those things, confidence becomes arrogance, and experience becomes little more than a shield against criticism. Whether this situation resulted from poor judgment, bad information, or something else is for management to determine. My responsibility is different. My responsibility is to share this testimony, learn from it, and encourage others to pay attention. Character reveals itself clearly when something goes wrong. Not in the sale. Not in the promise. In the response. A noticeable observation was how the other staff responded. The least experienced staff member noticed what was happening and became quiet. Seemingly as to stay in line of Janet's authority. The other, simply agreed with Janet by default. I believe this to be how she protects job security. There's a disease breeding in this establishment. Staff might be afraid to speak when they see something wrong. I'm not. read more

Ann Star Nursery has a great variety of plants, trees, and gardening products. The staff is generally helpful, and the quality of the plants has been good. Price is a lot lower than the competition. Often they have stuff on sale as well which is great. Plenty of selection and convenience make it worth visiting. Overall, a solid nursery with plenty of options. read more

Star Nursery - Nurseries & Gardening Near Me - North Las Vegas, Nevada

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Great selection of indoor & outdoor plants, fertilizer for all types of gardening needs, tools, outdoor decorations, and more. Friendly service. Prices are competitive with its near peers. Definitely worth visiting. read more

Angela is always great at answering our questions when maintaining plants in the fall & spring seasons! We love the great selection available. If they are running low on something, they are great about telling us when to come back to check again. Star Nursery is much more affordable than Home Depot, Lowes and Moon Nursery for our needs. I 100% highly recommended Star Nursery for Las Vegas locals when creating and maintaining their outdoor landscapes. read more

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I absolutely love the outdoors and planting flowers, indoor plants , and having a garden. With that said Star Nursery is my go to for all my gardening needs. Year around you can get all your essential needs to ensure your plants have what they need to grow and mature without any pests or disease problems . Their employees are so knowledgeable and their prices are very competitive. read more

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My overall experience at Star Nursery was good while I was shopping, and I found what I needed. However, I did have a frustrating experience during checkout. When I went to pay, I tapped my card and the transaction went through. Right after that, the cashier said she forgot something and canceled the order. It appeared that an item may not have been rung up, but instead of explaining the situation and asking how I wanted to handle it (for example, doing a separate transaction or adding the item), the transaction was canceled. The issue is that the money had already been taken out of my account. I was then expected to pay again while waiting for the original charge to "fall off" the next day. While the cashier and manager both explained that it would correct itself, that doesn't help in the moment when the money is still out of your account. For me, customer service is about communication. If the cashier had simply paused and explained the situation clearly instead of talking with coworkers and canceling the transaction without explaining, it would have made the situation much smoother. Shopping there was fine, but the checkout experience that day could have been handled much better. read more

I've been coming here for over 20 years and ms.Virginia helps me all the time to pick a good plants, trees and shrubs. I can't live without her picking a good ones. Because young ppl work there are kind of hopeless. Return window is in 30 days, but their price is way cheaper than any other places. Great selection and awesome Virginia. I love this place!!! They were all in small 1 gallon. Look after 20 years. You just have to take care of them and it's a lot of work. read more

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Star Nursery is your typical shopping place for plants and planting needs. BEWARE about the trees that you pick to purchase. I was told that their trees are grown in Florida and some of them have trouble getting established in our Las Vegas Yards. One of the trees that might be considered to be one of the most troublesome is the purple leaf plum tree. Several landscapers I've talked to said we have many problems with them here. Nobody from Star Nursery told me about the problems with purple plum trees here. One problem is that these trees taste sweet to bores and they eat the roots. I never had those pests in my yard before and when the last dead tree was removed the hole was full of GRUBBY Bores. I had at least two of Star Nursery's Purple Plum Trees die and needed to be replaced (one was a back yard tree). This is the third one from Star Nursery in my latest picture. Dr Q from Star Nursery said is still alive and is just in shock but it looks like the ones that died before. This can happen to you. read more

Star Nursery - last tree died. this is 2nd planting of tree 2 weeks after being planted. S.N. Tree Dr. says it will come back & is just shock. - Nurseries & Gardening Near Me - North Las Vegas, Nevada

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50% off all pottery when my family and I visited Star Nursey over the weekend of March 22! It's been years since I've visited this Star Nursey location. It's off of Ann/Decatur. There are plenty of parking spots too! As soon as you enter the building, you'll notice all of the merchandise Star Nursery has to offer! It was super busy too! It wasn't too hot or cold outside, around 70! You'll also want to make sure to check the weekly ads for Star Nursery for any deals! Star Nursery hosts events too. In April, Star Nursery is hosting a Ladybug day giveaway! If you check Star Nursery's website, you'll find all of the up-coming events. Right now, the Spring Event Schedule is listed! Star Nursery has a wide range of landscape supplies, irrigation supplies, decorative rocks, pottery, garden tools, and so much more! My mom wanted to stop by here to pick up some plants though! Star Nursery has so many different plants available! Some of the options include the following Herbs & Veggies Palm Trees Fruits Shrubs Succulents Trees Vines While we were looking at all of the different plants, we noticed the koi pond with some turtles too! After looking at all of their inventory, we ended up purchasing some rose bushes! The check out process at Star Nursery wasn't too bad. Since it was busy, we had to wait about 15 minutes! The price was reasonable for their plants too! read more

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I really enjoy shopping at Star Nursery. I have no success leaving empty handed. Selection for plants is vast, and I have a hard time deciding which plants I want! All plants look healthy and happy. The aisles are clearly labeled and employees are knowledgeable. There is an information booth on site where you can ask any questions about the plants. So far all plants I've brought home have been happy, healthy and clear of pests and diseases. One of my favorite things about visiting this establishment is the smells of the plants. Walking down the citrus trees aisle when the flowers are in bloom is so wonderful. read more

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Helpful employees, great selection of healthy plants, fast check out, love this store! Everything is excellent whenever we wind up here. Definitely recommend this location! read more

What a delightful day cruising the isles looking at plants and more plants! It was a bright sunny day with the warm breeze blowing to cool it down a little. Bought what we needed and the staff was helpful. Will be back to purchase more planta and trees. read more

Its the best place we have in the valley. The CS is hit or miss. Only buy the pots on holidays they are marked down by 50%. Mostly the plants do well but in the summer save your receipts and return within 30 days if they fail or the cashiers give you a hard time. my last two purchases died. Ine died within 24 hours the other? Died after making peaches . Not sure what happened was told something like Fertilizer burned it and it died. They did graciously accept the return read more

I went to Star Nursery on the 2nd of December 2025 I needed help with an order I was getting pavers only needed 21 okay the issue comes when a young man walk me over to what I wanted he stated that they were too heavy to fit in the cart so he called someone with a fork lift to help I waited forty-five minutes in the cold no one ever showed I did see a person with a fork lift so I assumed he was headed my way no he was moving trees around. So is that the only lift they have on that site. It was the one on Ann Road. read more

Love star nursery can't say enough good things about them. They are price competitive definitely cheaper than most other businesses. These Pygmy date palms were around $130 each they are a medium size they do grow about 7-10 ft I was told. I got all the information I needed from a gentlemen named Marco he was very helpful as well as knowledgeable. The blond worker in the back with long hair noted to me he was there for a paycheck only haha. They have an excellent collection on small to big plants they all seem very healthy well taken care of. Love star nursery I will continue to shop with them any location is good. With me they're all friendly. read more

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It really should be zero stars. I had a half ton of 1-3 inch Arizona river bed rock delivered this morning. The third time I have purchased bulk rock from them. This time the idiot driver dumped them right in front of my driveway instead of in front of the yard as I had requested. Also about a third were scattered in the street covering about a third of the street on my side. I had to move as many as I could to prevent a hazard before going to an appointment. On the way home I stopped by Star Nursery to talk to the manager. That idiot tried to defend the drivers action by saying that " sometime rocks that size roll around." He would not respond when I asked him if he expected me to believe that the whole pile rolled in front of my driveway. I wonder how many resumes they have to go through to find employees that stupid. read more

Star nursery has anything you could ever want and all the people there are very helpful and knowledgeable. If you need help, they will send people out to help you and their prices aren't bad at all but their flowers and plants are absolutely beautiful. read more

Great customer service today 8-22-25 the staff was so friendly and accommodating. An employee even took my cart back up to the store for me. I got a beautiful pot at a great price it really made my day. All the plans we're looking so beautiful it was hard to pick. I will definitely be back! read more

just want to make my opinion about this young lady name Mia. She works at the rock yard, I have been visiting this location at Ann Rd, and I never have such of great service, professional and friendly like Mia. I own a Landscape company Esmeralda Landscape (E396) I hope that this type information I am providing helps ownership to better know their stuf. read more

Good help in store. Stupid delivery driver. Missed the tarp and left the load what HOA determined to be in the roadway. Dirt is ok, delivery Sucked. read more

I'm only writing this review because this is the second time this has happened to me at this location on Ann Road. I had to wait over 40 minutes for the forklift driver to give me my rock while he helped somebody else unload three pallets of bricks, one piece at a time. The second time at this location this happened to me, I asked the forklift driver how much longer it will be and he said he was going to go get it. I later saw him helping somebody else with pots of dirt. The person he was helping had shown up long after I did while I had been sitting here waiting in the parking lot. I will not be back it this location again. Additionally, my experience with the managers was less than desirable. Upon going back inside to obtain a refund the two managers appeared to apathetic to my situation as I received no apology for what had just happened. read more

This is a plant nursery as well as a garden store. Just about everything you need is there for your irrigation system and your plants. The prices are moderate but a good value! read more

Great sand looks screened and filtered because I can't find any debris in it. Pleasantly surprised

A good 9/10 people that work here are rude. Zero customer service. Was ignored in front at the register for a long period of time.

Definitely biggest bang for your buck when it comes to your lawn and garden needs I'd say they are the most affordable for the value of product. read more

lovely selection Customer service Quality inventory And affordable prices. Not like Moon nursery they are a joke !!! read more

I Love growing my own food! Star Nursery helps me get the job done. See ya sooner than later I hope. read more

Thank you store is extremely organized. The variety of plants are phenomenal and in such great shape. There are 2 employees that specifically stood out that went above and beyond their roles. Fernando and Jules (Jewels?) were a HUGE help in shopping for the right items - because he let me know a bag was ripped and Jules replaced it quickly with the help of his colleague, Fernando. They helped load everything into the car so the plants and pots would not get damaged. Nonetheless, I wanted to provide a tip for the amazing work and customer experience they provided and they politely declined and said, "It's okay. I do this because I love to help people. " Bless you all. Big thanks again for helping myself, an amputee, and my husband. Thanks, Jules and Fernando read more

Star Nursery - Loaded into the car seamlessly! - Nurseries & Gardening Near Me - North Las Vegas, Nevada

Hello, I've been a good customer for years! but I moved on. The Blue Diamond location no longer allows customer walk around in the designer rock area to get ideas! or allows customers to shovel themselves small orders ( filling 5 gallon cans). This is a real pain! and a big-time waster. I have not been back, It appears they are only interested contractor business. read more

When I came here on my last visit the employees were openly calling each other the N word (as insults) and too busy to actually help customers out as they were busy with their own little work drama. read more

I wish I had started here first for getting plans and things for a new garden. They had a better selections and variety then HD or Lowes. Had all the trees I was looking for. My only complaint is that I wish someone had picked up the phone when I had called them. it would have saved me time going to the other places and I would had bought more from them. But now I know to start there. read more

Star nursery is the place for me, they have everything we need to make pretty landscape in Las Vegas without spending a fortune!!! And the experts are there to help!! read more

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What a great nursery with an awesome selection of anything you would need!! If you are looking for vegetable plats or herbs, they have a huge selection! Just look until you find what you want. The prices here are reasonable. They often have sales, so watch for their adds. The customer service is very friendly. They are willing to help if you need it, load your car and answer questions. read more

Star Nursery - Nurseries & Gardening Near Me - North Las Vegas, Nevada

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Called the Star on Ann Road today 5-7-24 and nobody answered....ever. Call back 7 times trying a different department each time and all I got was ring ring ring and then a disconnect. Tried calling to listen to their hours and even that never answered. Btw it was 2pm when I called. I think this location is CLOSED and out of business!! Bummed out because I needed a truck load of flagstone. Will buy else where. read more

Amazing prices better than moon nursery moon was way more expensive glad I've found this place shopping here for a few months already and great customer service met this young gentleman Mauricio he was respectful and very helpful I remember he had helped me a couple of times when I shop here other times and he's helpful every time and the cashiers are great as well always with smile and greeting kindly I highly recommend this place for yard tools and plants read more

Terrible customer service with long time customer. Sold us a bare root tree that died immediately and Star Nursery won't call us back. Shame on you! Darla has been our contact and she said do any more. Now waiting on her boss. Long time customer with a long relationship of this sort of terrible customer service. It's getting old. Still waiting... Update after speaking with different managers thru Darla they came thru and refunded us for the two trees. read more

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horrible customer service and no respect for peoples property. they dropped a random order of gravel in front of my home (didnt order anything from them just random) dropping a bunch if branches off my tree and leaving a bunch of dirt and dust all over my front property. Again didnt order anything but im so glad they gave me a huge mess to clean up over nothing. When on the phone assured me they would clean everything. Will not answer my phone calls. Clearly have zero care about being professional. Will never use read more

I went to pick up some shrubs for my yard. I was pleased by the large inventory carried by Star Nursery. All of my needs were met, and I left a very satisfied customer. read more

If you're looking for a decent selection of inventory this might be an acceptable place to shop. However when you're spending literally thousands of dollars on trees you'd, at the very least, expect customer service to be on top of their game. This location is HORRIBLE in that department. The young ladies both at the checkout counter as well as lower level management need a refresher course in their profession. Because of their negative behavior and attitude I will take my business elsewhere in the future. I also canceled an additional purchase of almost $2000 (I spent $4500 the day before) solely based on customer service. Note to upper management ... employees that cost your business money need to be re-evaluated. Thank you. read more