I have nothing but wonderful things to say. I had no idea it could be so simple to have a real…read moretree. I'll never put up my fake one again. The tree was absolutely gorgeous. I was sad to see it go. Customer service was amazing. The price was seriously shocking. I'm just sad it took me so long to find them.

The most amazing Christmas tree lot in the city. The helped my mother & I, cut off a piece of the…read morebottom for us to keep to make our annual ornaments, and are so friendly. We will never go anywhere but here!

Eric Sager, is person to go to, amazing guy Very…read moreknowledgeable and helpful. Awesome customer service and he will take care of your need!

I'm not in Vegas, but someone tried to use my info to make a big purchase. Matthew went out of…read moretheir way to find me and straighten things out. The person got arrested! I can tell they really care about their business, customers and they are honest and hardworking. I highly recommend them Thanks for your service!

I recently purchased a tree at Moon Valley. Antonio was fantastic. He took me around to find the…read moreperfect tree as we were planting it as a memorial for my mom. He was very helpful. He also made sure all went perfectly for planting the tree! I have used Moon Valley in the past and have always had great costomer service and answered all my questions. Antonio just went above and beyond and it was appreciated!

Dear Moon Nursery Management,…read more I am writing to share my positive experience at your Charleston, NV location. I was very pleased with the customer service I received from Kevin. He was incredibly understanding and helpful when I visited the store to pick up my Pink Jasmine. I will definitely be returning to your nursery in the near future.

I wish I had read the reviews before purchasing. I ordered a double wall oven over two weeks ago…read moreand haven't received even a single text message. I called the store and they suggested I contact the store every day. I'm busy. I'm thinking about cancelling.

Service in Garden area is pretty good. Consistent. Service…read moreat Doors/Windows.. good luck.

Review #43 of 2025…read more We stopped by this church's pumpkin patch in October hoping for a fun, family-friendly evening, the kind of wholesome fall outing you expect from a community church event. Unfortunately, it's clear this has turned into nothing more than a cash grab. We bought a big stack of tickets upfront (easily $50-60 worth) for the mazes, bounce houses, and activities. When we ran out and realized we only needed one more ticket to let our children finish the last attraction, we politely asked a worker if they could spot us just one as a courtesy since we'd already spent so much. The answer was an immediate, adamant "No." No flexibility, no "let me check with a manager," not even a smile, just a flat refusal. For the sake of literally one ticket (maybe 50 cents' worth), they made us feel like an inconvenience instead of valued guests who had just dropped a small fortune supporting their fundraiser. It completely soured what should have been a joyful evening. We left feeling nickel-and-dimed by a church, of all places. Very disappointing and honestly pretty shameful. There are plenty of other pumpkin patches and fall events in the area that still understand the spirit of community. We won't be back.

They have rides, inflatables, a petting zoo and food stands. The rides are limited and mostly for…read moreyounger kids. There was a long line for each ride. You can buy food to feed the animals at petting zoo. This part was the highlight for us and my son had a great time petting and feeding them. and. They also sell food items like hot dogs and nachos. You'll need to sign a waiver before entering.

New to town! Wanted to get our tree on Thanksgiving Day and called up Mr Christmas-- they said…read morethey're open until 9PM! This year is supposed to be a tough year to get trees-- according to the news-- chain supply, a growing stoppage several years ago causing a lack of trees now, and sky-high prices. We immediately noted that ALL the trees looked lush and like great contenders. I didn't think the prices were as bad as was to be expected (the news said that one could expect to pay $300-800 for a 6foot tree!!). The price of our tree wasn't even CLOSE to this, much lower-- woot! We didn't get very far, no need to... a 9' Douglass was GORGEOUS, but too big for us.. the 7' Noble beside it was just right! They even loaded it into our truck for us! Definitely will be back again next year!

Shawn was amazing - he helped me right away - I didn't have to wait for someone to show me around…read more He was incredibly knowledgeable about all the plants, shrubs, trees and where they were located, as well as how to care for them. He was patient, respectful and remembered every single thing I had on my list of items I wanted. This man shows how much he loves his job and how much he cares for his customers. Excellent experience!

Moon Valley Nursery is one of those places you call thinking they'll have everything... and while…read morethey don't carry certain things, what they do offer makes up for it. First off/quick tip: they don't sell rock which is why I called in the first place. So if you're calling around for landscaping rock or gravel, you'll need to check somewhere else. That said, they specialize in the stuff that actually brings your yard to life. I called just to get information, and the over the phone customer service was great. They were helpful, patient, and actually answered questions instead of rushing me off the phone. That alone makes a difference, especially when you're calling multiple places trying to compare prices and options. This isn't your basic nursery...it's more for people who are serious about upgrading their landscaping. If you want mature trees and a finished look faster, this is a solid option.

The staff here rocks! Especially the fellas in front who help us unload soil. They are helpful…read moreevery single time. Along with the cashiers. 10/10 always for selection, service, and value. Go with a plan when there are sales, and you'll understand how great this place is. The place doubles as an awesome kitty, native insect, and bird sanctuary . Bonus points for that.

You know star nursery has always been a nice place. Staff is always pretty good but you're frigging…read moreprices are just ridiculous and now you can't even take buckets to go get a little bit of dirt Whatever you need to make a repair. I don't know what the excuse was now you have to use their 5 gallon buckets and you have to buy them and they don't take them back and it's $13 for a 5 gallon bucket of topsoil Highway robbery! we use just fill up our buckets and get on the scale like I've done for 15 years stop trying to screw people over man. I literally bought one new valve and a couple plastic parts. $68. Are you freaking kidding me it's plastic. 5 sprinkler parts is $68 used to build complete three valve systems for $68

Dealt with Dalton on the initial presentation and he was very thorough and was a pleasure to work…read morewith. I am awaiting installation which should be some time in January. Excited to see how everything looks. Impressed so far.

ZERO STARS: We had lights installed on Feb 19, 2025 and they were working great until the rain from…read moremid November. On Friday after Thanksgiving, the front zone stopped working and after investigating, it looks like they installed the RF receiver in my rain gutter without any waterproofing protection. The WHOLE point of us buying this system is for the Christmas season and I haven't been able to use them on the front of my house....which really disappoints and frustrates me. I've tried contacting our salesman, Ronnie Castillo and he's really not interested in trying to help us...so my husband tried contacting his boss, Nate Miller and we're not getting any responses. I've contacted them through ALL their channels and no one answers their phones or returns calls. Submitted tech ticket, called and left a VM, emailed support, called local office in Las Vegas, and emailing the owner... BUYER BEWARE....Once they get your $$$ they don't care about any Customer service or warranty accountability. And from the looks of other reviews, we're not alone.