I have been going here for several years and honestly couldn't see myself boarding my dog at any…read moreother place. My dog always gets excited at drop off and you can tell there's a real bond with Sue and her dogs. She's great at giving pick up reports and has great stories for each dog she has. Her hours and days are flexible for any kind of travel and she's been a huge help with last minute travel. I recommend Sue for any families that need boarding for their dog!

Our old dog was special needs and Sue's was the only place we felt comfortable boarding him. We…read morelive 150 miles away in Central Illinois.

12--8-23: Kennelworth Farms is open again, and soliciting new business based on its old list of…read morecustomers. Think the business was sold at some point this year, and not sure if this Grayslake location is part of the original Glenview operation. But it has not improved its business hours, and has in fact reduced its accessibility to weekdays only. Closed on Saturdays now, in addition to Sundays. Oh, that's good for enticing new customers! And its prices have increased significantly. Daycamp used to be $25/day. Just before this location closed in 2021, it went to $30/day. Now it's $35/day. My GSD absolutely loved this kennel but given the revised business days and pricing, she'll not be going back soon - probably never.

Kennelworth Farms is THE place to take your dog. I've been a customer for years and they have…read morealways been THE BEST. The staff goes above and beyond, is knowledgable AND TRUSTWORTHY. They really are the best out there. In a world inundated with an abundance of information, Kennelworth Farms keeps the focus on the care of your pet and ensuring they have FUN, as well as maintaining a meticulously clean and safe environment. We wouldn't go anywhere else! So happy they are open again!

Today I had my 13-year old Havanese groomed at Rover's Place, and I'm thrilled…read more After a brutal groom at Wags on Willow (reviewed separately), our vet suggested Rover's, and I'm so glad. My senior dog can't take epic grooming sessions, and her hair was choppy and uneven after her last groom. Her ears and tail had been weirdly shaved, and I wasn't sure we'd be able to make her look normal again during her lifetime. The staff at Rover's is friendly, patient, and knowledgeable. The groomer we saw today has been grooming for 18 years, and had my sweet pup groomed in 45 minutes--and it's the best cut she's had in years. She did what she could to round out her ears, and to help set her up with a cut she can grow back into and look like herself again. My dog is fluffy, soft, adorable, and HAPPY! As a side note, all of the groomers there today were being so warm and friendly with the dogs in their care. I even saw one groomer sitting on the floor keeping a dog company while it waited for its owner. We will be going to Rover's for our grooming from now on!!

The staff have been great and the facility is clean however the ratio of dogs to humans can be too…read moreextreme. On more than one occasion We have seen one person trying to manage 15+ large dogs. It's often too many for him or her to control. One family member compared Rover's Place to a shelter because the dogs are put into crates more often than they should be. Our dog enjoys going to Rover's Place, finds ways to have fun with the other dogs and comes home tired however, we were hoping that there would be additional open space for the dogs to run around.

In keeping with what appears to be an annual tradition, today is May 23, 2025, and I just picked up…read moremy most valued pet, Shyla, from Wiggly Tails and although I missed her terribly, I know she's in great, loving hands at Wiggly Tails! It's a wonderful place for dogs! You can see that everyone who works there loves dogs and really cares about them. I have been taking Shyla here for day care for several years, and I board her there when necessary. I wouldn't trust Shyla to anyone else! The place is HUGE and very clean. There are several different areas of play, both inside and outside, and a few different types of sleeping areas for overnight guests. When you board your dog you get a report card, letting you know everything you'd want to know about your dog's stay! Plus they have webcams all over the place, but I don't use them anymore. I know Shyla is in loving care, safe and happy! Wiggly Tails is where you want your dog to be! (And this is about the 3rd review I've given them in the past four years! The wonderful people who work there have become our family! And it's Shyla's second home!)

We've been bringing our two small dogs to Wiggly Tails for eight years for week-long overnight…read morestays. In the past we've been thrilled by their service; it's a wonderful facility! We planned to board our dogs again later this year, and since it had been two years since we last boarded them, they asked us to bring our dogs in for a few hours of temperament evaluation. We dropped our dogs off yesterday for that few hours of evaluation, and alas, within 10 minutes of dropping them off the Wiggly Tails owner called and told us to come back and get our dogs. He said that our Jack Russell mix had become aggressive when they tried to remove his leash (his leash is a little tricky to remove, which in retrospect we should have advised them of). What we didn't appreciate was the owner's unwillingness to discuss the issue. Yes, our Jack Russell mix becomes aggressive when a stranger sticks their hands in his face, but he's always been that way and in the past the Wiggly Tails staff always found their way into his confidence, and he's never bitten anyone, but the owner was adamant: come get your dogs. We retrieved our dogs feeling that Wiggly Tails no longer wants or needs our business.

Happy to have a local groomer who does hand stripping. It's nice to be able to watch the groomer…read morework and see how the process is done.

I've been with them for years. They are the best in grooming and in Caring and loving your dog all…read moreof which are necessary to have a happy dog I love them.

These people claim they are "under new management" but if you check their LLC you can see it's the…read moresame owners, they just changed their name. Probably due their bad reputation since they let a dog loose while under their care. See the 1 star review below. The dog was hit by a car under their supervision. Don't be fooled by their name change.

On November 2, I brought my 10-pound mini poodle, Phoenix, to a grooming appointment at Wheeling…read moreDog Spa (737 W. Dundee Rd, Wheeling IL 60090). I was excited to try a new facility, but unfortunately, the experience resulted in a distressing incident that has had lasting effects on both Phoenix and my family. When I arrived, I noticed another dog was still being groomed, which surprised me since I had understood the spa operated on a one-dog-at-a-time policy. (On their website, it states, "We follow the principle of grooming one pet at a time to minimize the stress dogs experience from a long wait time in crates.") The owner, Jane, provided me with paperwork to complete. During this time, I observed that she stepped away from the dog she was grooming, and I did not see another staff member present, which made me uneasy. After completing the paperwork, I returned to my car and saw Phoenix standing near the front door behind a small gate. Seeing him there alone concerned me, as it appeared that anyone passing by could potentially enter the store and access him. Wanting to ensure his safety, I remained in my car to keep an eye on him. Some time later, another customer arrived to pick up her dog. I saw her interacting with Phoenix through the door, and then, to my shock, the door opened, and Phoenix got out. We immediately ran after him, but given the location near Dundee Road, where traffic moves at high speeds, I was extremely fearful for his safety. After about 20 minutes of searching, I received a notification that Phoenix's microchip had been scanned--he had been taken by a good Samaritan to the Veterinary Emergency Group (VEG) in Buffalo Grove after being hit by a pickup truck. When I arrived at the hospital, I was devastated. The veterinarians were uncertain whether Phoenix would survive. He suffered a traumatic brain injury, pneumothorax (collapsed lung), and miosis with scleral hemorrhage (eye trauma). My husband and I stayed with him overnight, hoping and praying for his recovery. Now, more than four months later, Phoenix is not the same. He has become significantly more timid, shakes in the car (something he never did before), and exhibits anxiety in new places. Despite extensive training before the accident, his responsiveness has changed. This event has had a lasting emotional and physical impact on both Phoenix and our family. I personally believe this situation could have been prevented with additional precautions. If the spa has a policy of grooming one dog at a time, it would have been helpful for that policy to be clearly followed. The small gate at the entrance did not appear to be a sufficient barrier to prevent a small dog from escaping. Additionally, I believe steps such as ensuring dogs are kept further from the front entrance or keeping the door locked when pets are inside could improve safety. This experience has deeply affected me. My husband and I had to take time off work to care for Phoenix, and I had to rearrange multiple work commitments. More than anything, I now struggle with trusting anyone to care for my dog. While I am incredibly grateful that Phoenix survived, this incident has had lasting emotional effects on our family, and I sincerely hope that safety measures will be reviewed to prevent similar occurrences in the future.

STAY AWAY FROM THEM!!! Very unprofessional. They shaved my…read morePomeranian without my consent. I was very clear and specific about just cutting the very ends and when I picked him up he was shaved. my dog has been depressed ever since! if you love your dogs do not come to this place.

The dogs are well taken care of. Bathed, groomed, walked and boarded. I would trust these folks to…read morecare for my dog. They also groom cats as well.

Do not take your dog here. Have had consistent problems with the groomers here since my dog had…read moresurgery and it is purely the result of intentionally ignoring the directions we provided. They've burned his stomach/butt a few times with razor burns and cutting off a piece of his tongue recently is the last straw. Avoid at all costs to save yourself the stress.

Our pup loves getting groomed here! Which says a lot bc I had to DRAG her into the previous…read moregroomer. She always smells delightful, looks absolutely adorable and no butt dragging! Lol. Staff is great, friendly and accommodating! Highly recommend!