I literally just called to ask if they accepted Apple Pay and the rude lady who answered the phone told me "Stop calling my place of business" then hung up on me. First of all, I have NEVER called this place EVER. Second, I kind of need to know if you take Apple Pay prior to wasting my time on my lunch hour if you do not. Third, there is no need to be a rude arrogant POS. Not a good first impression at all. I will not be taking any of my business there based off how rude that woman was. read more

Great experience! Very knowledgeable and honest. Also had a coupon code! Win win. I have to go get another car smogged and I'm bringing it back to this location again! read more

Very quick and professional service. Would definitely come back again. The price was also very reasonable as compared to other places I checked out read more

There advertised price is a bait and switch. It is not $33.95. They will upcharge $30 to $74. Walked out as did another customer. DO NOT GO HERE!! read more

Came here for a smog test. I was checked in right away and the process only took about 15 minutes. I received the price I was quoted on my Yelp request. Very straightforward and quick process. This was also the cheapest quote I got. read more

Rita was so kind and appreciate her support and professionalism. A quick and easy experience! Happy to come back again!

The lady never explained to me about any additional charges. She just handed me a paper and told me to sign it. When my car was done and she called me, then she told me the total payment, then I asked her is that with the coupon price. I told her I've never have to pay that much, she reply MAYBE this year your car need to pay more. That's the answer that I got from her. I will not do business with someone that treat their customers with such a terrible manners. No need for a discount, there won't be a next time. read more

Be sure to mention $33.95 coupon on their website vs $89.75. There is $25 addl for suv but still reasonable compared to others. Was in & out in 15m for $69 Benz suv. Sat didn't appear busy. Only complaint is young lady at counter was condescending when I was lost & called and again when I asked about the discount. She said she didn't understand why I couldn't find location and when I arrived she said, it wasn't that difficult or confusing to find, was it...you found us, right, here you are. It was confusing for me because it's not your standard smog shop you see with big smog sign. It's just a roll up door in strip mall with simple & plain sign over office door. Then pricing she said, if you just wait and look at receipt, you'll see for yourself I gave discount. I was taken aback by her snotty comments. Aside from that, all else was great! read more

The person doing the smog was great. Unfortunately, I learned about 30 dollars off coupon after smog. When I called back 20minutes after smog completion to see if they would honor the coupon and they told me No! I go there every time I need a smog. read more

After a slight wait for my appointment, my smog check was handled quickly and efficiently. Price with coupon was very competitive; don't forget to ask! read more

Easy to book an appointment, quick service, reasonable price. I bring all my cars to Star Smog, have done so for years. Very reliable.

I never like hidden fees. Buyer beware! I get quoted one price and then when I get there and it's time to check out it's another additional fee. read more

Star Smog has excellent customer service. I arrived about 15 min before my appointment and I was in and out in no time. I would definitely recommend Star Smog. read more

I recently came in for a smog test and was helped by Rita at the front desk. Very nice and helpful! Unfortunately, my car did not pass the initial test however, I was very pleased to learn that you are able to accommodate me with a cheaper price when I return for a retest. The service was quick, professional, and offered at a great price. I will definitely be coming back here in the future. read more

Quick and efficient, friendly customer service and affordable. Printed a coupon and got a very good price.

Service was great! the gentleman at the front desk who also made my appointment was very friendly and helpful. The wait was just right considering how busy they were. also a very good price with coupon. I was a repeat customer and will be again. read more

My experience was fabulous. my car needed a smog test and after Googling places and reading, I chose Star Smog. I was able to book an appointment the same day. I was greeted with respect and hospitality. The test didn't take long and I left the shop in less than 30 minutes. The cost was reasonable and Star Smog gained a repeat customer. read more

Love Smog and Lube! They are my go-to for all of my cars, and have been for years. They are efficient, reliable and well priced. Both the nice lady at the front desk and the mechanic were particularly helpful! read more

Great customer service at your front desk Also extremely efficient as it only took about 10 minutes of my time to get the smog completed really appreciate that excellent place and convenient read more

Star Smog has been my go-to smog check station for years. Rida is always very polite and professional, which makes everything very easy and streamlined. read more

After a 'pricing issue', with unacceptable excuses for attempting to charge me a higher fee, my vehicle failed, due to having the battery jumped. Was instructed to drive "150-200 miles" to reset settings and re-test. Contacted STAR on Newell Ave, WC and they had a procedure POSTED showing how to reset WITHOUT driving "150-200 miles". People take a photo of the instructions follow and done. Newell STAR offered to check to make sure I'd pass and followed through. Had to return to Parkland STAR because I had paid for original test there. When I returned to retest, passed, gave my credit card. The young lady ran it, gave me a curled receipt and dismissed me. On the original test she had written "$29.95 retest". She charged my card $39.95! She issued a refund after being questioned. So, pricing issue going in, which I also witnessed with other customers as I was waiting, and payment issue leaving. No, I will not do business with this company again. read more

Reliable not overpriced and will do it quickly, easy to make appointments Friendly service guy read more

My service was quick and the young lady at the front desk as very pleasant. I will definitely be coming back again when needed.

The service was really fast. Much faster than I expected. A very pleasant surprise.

Made an appointment same day for 3:45 and was out of there by 4:05. Nice person at the desk. I'll definitely go back there next time!

I have used this very good smog station for a few years. The women, Rita,was very friendly and helpful. They send out a coupon for a discounted price in my areas Valpac so I always remember to bring that. Have to bring in my other car tomorrow, then turn everything into DMV. Rita is very efficient, she got my car all set up then told me it would be very quick then gave me a recommendation of the Chinese food place in the same strip mall. I came back and Rita says "you passed" with a big smile. We have to do this every 2 years so might as well go to a skillfull and agreeable place. read more

My experience was super quick and easy. The staff was super friendly! I will definitely be coming back.

I called to make an appointment for a Star smog. I have an older vehicle; 1993 Mazda Miata, rear wheel drive, manual transmission, and not all smog places will test for smog with this vehicle. When I showed up, the young lady was friendly and very helpful. If you need a Star Smog, then make an appointment here. read more

Very helpful and informative person at front desk was able to answer my concerns and be respectful of my time. Pricy, but were very easy to find, work with, and take me in conveniently based on my schedule. Not going to change the system, but someone who thoroughly maintaines car should not have to be paying separately for smog testing. What a system; does not reward those who maintain their vechical with "above and beyond" precision, and still required to pay separately for the every-other-year required smog test. read more

Extremely honest & informative! The gentleman that put my paperwork together for my smog was extremely kind, funny, professional w/ a very kind heart! Superb service! Excellent prices & offers online discount! My vehicle was done in 20min. I have referred everyone to your shop!! It's so rare to get such honesty as well!! I Star Smog! You are the best!!! read more

Great value, repeat customer, ask the any coupon available and they sent it to you and save some $. In n out quickly. Highly recommended. read more

Fast, friendly service and a very good price with the coupon. What's not to like? Make an appointment online to be sure you're served first when you get there. read more

I've been coming here for years to get my car smogged. Always quick service and great customer service. They are so quick always able to get my car smogged on my lunch break even. Highly recommended. read more

The people are friendly and they explain how long the smog inspection will take to what to do if our test doesn't transmit to the DMV properly. The value is worth the time. They are very reasonable in their cost for my Outback. Basically it was $100, but had $10 off. read more

Dont go to this place. They are a ripoff. They quoted me 58 + cert -and they sent a coupon. When my son goes there and they charge 140 and say the coupon is not valid and neither the price. Horrible read more

Very thorough and great service. I highly recommend Star Smog. Setting my appointment was easy and I was in an out in a timely manner.

Repeat great experience, from beginning to finish. Easy peasy, professional. Brianna is perfect, price reasonable, al steps explained clearly and well executed, the office old times feel is a great place to wait as a bonus. Thank you. read more

Quick turnaround at a great price! Made an appointment online and was done in under 30 minutes.

Best experience getting a smog I've ever had. Front desk lady was awesome. Professional, responsive, and kind. The service was fast and seamless. Ill never go anywhere else! read more

easy place to have your smog check. go online for an appointment and have it done right away. . . read more