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StarBrite Home Security Systems

4.2 (5 reviews)
Closed 8:00 am - 5:00 pm

Services - StarBrite Home Security Systems

Security monitoring services

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7 years ago

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5 years ago

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7 years ago

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7 years ago

They came on time and service my home as promised. They are pretty honest doing what they say they will do. Would recommend them. Thanks

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I recently hired Starlight Tech to run cat6A throughout my house and to setup my cameras to use…read morededicated ethernet cables. This was great since I always wanted cat6A in every room and to have security cameras that were not wifi based. They are professional and friendly. I was impressed with their cat6A plan and also where to place my access points as well. I learned a lot from them during the process.

Mike, Javad, and team are amazing. Starlight Tech will be my go-to for any networking/cabling jobs…read morein the future!! I have a new construction home and one of my first projects was networking/cabling. I wanted two Ubiquiti APs (one on each floor), several Ubiquiti PoE security cameras, and two CAT6 drops into bedrooms which the builder didn't add. Starlight Tech was able to take care of all of this and the best part was minimal holes in the drywall. There were some small holes that Mike told me about ahead of time, but they were small enough to be covered by standard wall plates. On the day of the install, Starlight Tech was here on time, worked together to make sure everything was done in a clean and neat manner, and made sure everything was fully up and running before leaving. They even came back on a second occasion because I was still waiting to order a final security camera. I've recommended Starlight Tech to my neighbors and highly recommend them for any networking or cabling job needed. They are extremely detailed and are excellent at problem solving. The price I paid was very fair for all the work they did. Thank you Mike, Javad, and the Starlight Tech team!!

T & J Electric Services

T & J Electric Services

5.0
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I had issues with WiFi reaching my upstairs office from where the coax was entering the home…read moredownstairs. This team was great in visiting my property to assess the issue and labor required, provided a competitive quote, thought through the strategy on how to best address my needs and then executed quickly and cleanly on the job. They did not have to destroy the drywall to route the coax and were in and out in a manner of 3-4 hours. I now get close to 500 mbps in the office compared to the 10-20 I was getting through WiFi alone.

We called Ramon after half of the house lost power. At first, the lights were flickering, but only…read morein half the house. Then, the power pretty much went out, but again only in half the house. SCE came out and said the wiring behind the meter was damaged and overheating. We were afraid of it catching fire, plus we had people coming over that night and we didn't have power in the kitchen and half the house. I called a few electricians, but none of them could come out right away. And then I found Ramon. He came out in less than an hour to diagnose the problem. He gave us a very fair estimate and said he could do the work the same day. He immediately went out to get the parts he needed and then got right to work. The job was more involved than what he originally thought, but the price stayed the same and he finished in a few hours. SCE ended up coming back out later that night because we had called them for service before we found Ramon and they didn't show up for like 12 hours. The SCE guy insisted on checking the work we had done because he was skeptical that it would be adequate. He checked everything and quickly left, saying the work was done perfectly. Thank you, Ramon, for saving our day!

HB Computers

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First time coming to HB Computers and it was a wonderful experience. I was looking around for a…read morereasonable price to fix my PC after I accidentally deleted some drivers. They were super helpful from the start. Did a full diagnostic to figure out the issue, reinstalled Windows, updated everything, and even cleaned my device while I was there -- that was a nice plus I didn't expect. I also asked about missing bolts for my PC case and they actually took the time to look for some at the store for me. Most places wouldn't bother. Pricing was fair: paid a diagnostic fee to find the problem, then $130 to fix everything. Other shops quoted me way higher just to look at it. No upselling, just honest work. Highly recommend if you're in HB. I'll definitely be back for any computer issues.

I had an extremely disappointing experience with this business. I brought my MacBook in for a $90…read morediagnostic on Thursday after being told it would be ready the following day. Instead, I was repeatedly told it would be ready "tomorrow"--first Friday, then Monday, then Tuesday. After nearly a week with no answers, I had to return and insist on getting my computer back because they still had not completed the diagnostic. Despite keeping my laptop for almost seven days, they provided no diagnostic whatsoever and refused to refund the $90 diagnostic fee. I essentially paid $90 for them to hold onto my computer without performing the service I paid for. To make matters worse, when my MacBook was finally returned, I discovered a large dent on the back that was not there when I dropped it off. The communication was poor, the customer service was unacceptable, and I left feeling completely taken advantage of. I will be filing complaints with the Better Business Bureau and the appropriate Orange County consumer protection agencies regarding my experience. I would strongly encourage anyone considering this business to think carefully before leaving their computer here. My experience was that they kept my laptop for nearly a week, failed to provide the diagnostic I paid for, refused to refund my money, and returned my computer in worse physical condition than when I dropped it off.

Bay Alarm Company

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Our company was experiencing some real hardships with the previous alarm company (who will go…read moreunnamed). Everything from the contract term and renewal to the quality of service to the monitoring costs for the fire and burglary services. We went looking for a better all-in-one option and contacted several companies: JMG, ADT, Everon, SSD Systems and Viviant. It wasn't until I spoke with Ian Pfitzer-Ortiz in their commercial sales department that I really started to find a solution. Ian came out to the office and did a thorough inspection, learned that we had an existing system that we owned - so theoretically should have been an easy take over from the previous company. However, easy it was not. The control panel had several "lock out codes" from the previous company - preventing it from properly communicating with the central station. Then the mobile application wasn't notifying management of events (arms, disarms, troubles and alarms), like it had previously. We contacted the Bay Alarm service department and they were unable to resolve the issue over the phone. So, they sent service technician Freddy Medina to troubleshoot on site. He got on the phone with his programming department and they explored multiple theories of why the system wasn't properly working. At the end of the day, after teleconferencing with the panel's manufacturer and the previous alarm company, Freddy and his service team were able to resolve the issue. Everything is working properly and Bay Alarm did what was needed to find a solution. It means a lot when a company goes the extra mile to fix a problem that they didn't create - just to ensure customer satisfaction! Thank you Ian for taking the time to properly represent Bay Alarm and their services and thank you Freddy, for being the face of the customer service for Bay Alarm - with the patience and tenacity to get the job done right! Now, Bay Alarm services our burglary alarm system and when our contract with the "other" company is up in December - they will take over that system too. Kudos to the Orange County Sales and Service team for a job well done! We recommend Bay Alarm for all your residential and commercial security needs. (No, I was not compensated for this review. We just believe in passing along good news and good companies when they do the right thing!) They even have the right company colors! :)

Very poor service request handling. Our fire panel has had an error(s) message for months and they…read morenever resolved or cleared the issue. We had also advised that some interior alarms did not announce in several units during an event and asked for them to come up with a solution to repair the issue. Nothing was ever resolved with nor did they provide any follow up response / solution. Also, they're unaware of the password for the panel to even work on it. So their only solution is to replace their panel with a new one. It is not recommend to use this particular location or even the company if this is how they handle a multi unit complex. We have no confidence at all and if zero stars could be given, then that would be their rating.

StarBrite Home Security Systems - securitysystems - Updated July 2026

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