went to purchase a gift card and the customer service was lacking. the lady said be with you in a minute, then she started talking to her coworkers. a line formed behind me and she didn't acknowledge anyone. finally after a whole I declined ded to drive to another Store Starbucks. 4/13 @ 8;45 read more

awful experience in the drive thru this morning at 7:30. new girl taking orders. I waited 20 minutes in the drive thru for a mobile order. definitely not going here in the morning...ya know, when people need coffee. read more

Starbucks in Huntington Road in Athens GA. Completed a Mobile Order to Pick up inside the restaurant through the Starbucks app while I was sitting in the restaurant next to them. I figured to order my drink ahead of time so by the time I walk and pick it up it would be drinkable. Their drive-thru line was quite long. So long that any day it would turn anyone away but I was walking and it was a joy when I entered Starbucks and it was empty inside. The staff definitely look busy and tired but nevertheless still greeted me appropriately and were very thoughtful after I ended up buying a mug and they suggested I use my Starbucks accumulated stars due to a Holiday Offer of a Mug for 400 stars. Great Deal! Thanks Starbucks! read more

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This is my favorite Starbucks in Athens! The baristas are always very friendly, it's usually quiet, and there is a lot of seating. I just don't recommend going on Sunday mornings, because it is next to a large church and can get busy. read more

Usual Starbucks menu, decor, ambience. Located conveniently on one of the main roads out of town, across from the local shopping center, near restaurants and businesses. More interior room than some other coffee shops around town. Clean. Not crowded usually Not as noisy as some coffee shops in town. Service fast and courteous read more

Starbucks alps road in the beechwood shopping center please turn on your outside lights ! Two days in a row I've stopped by on my way to work at approximately 0615-0630 and every time your menu board and all outside lights are off. You're clearly open but leave your outside lights off to I can only assume to deter patrons from visiting your establishment! Do better owners and managers check on your businesses this is ridiculous! read more

Always great service, but I can't give this location more than 3 stars because something happened to my breve in the last year or so. I don't know what happened but it's not like before. Not creamy and not tasting like latte, more like milk with a tiny bit of coffee. For some reason, there's an inconsistency among Starbucks locations. The one inside Kroger at East Athens in Barnett Shoals is amazing. Creamy and tasty every single time. Amazing consistency. read more

The best Starbucks! Order is always ready quickly, and it's always right any time of day! They're always super nice too!

I was going through something extremely difficult today when I decided that an iced coffee would make it all better (don't we all think this way). When I got up to the window I couldn't help but laugh at myself with tears streaming down my face. I knew the girls in the window could tell in that moment I was going through it. But instead of making me feel shameful for being a mess I was met with so much compassion and before I drove off was given a pastry on the house. Not one but TWO cake pops :) one was a unicorn:) the bag read "it gets better". That girl will have no idea how much of an impact she made today. And I just wanted to extend a huge thanks to that girl and the whole Starbucks staff at this location for being so good to me today read more

Starbucks - a starbucks bag in the passenger seat of a car - Coffee & Tea Near Me - Athens, Georgia

Apparently corporate Starbucks doesn't have to follow recipes. I ordered a shortbread frappuccino. Just so your workers know, it's a vanilla frap, with whip cream on the bottom, shortbread drizzle on the whip, then the frap poured over it and whip on top with cinnamon and nutmeg sugar. Mine was a shortbread frap with cold brew whip! I work at Starbucks and am very disappointed! Update: got extremely sick when I got home. Expired ingredients on top of it? read more

Decent place for studying. I had a vanilla scone. Coffee prices are no different than anywhere else. Restroom was relatively clean. Moderate amount of people studying at this location. I got tired of a library so I came here. Coffee was good. I had black coffee, as I do not understand why people drink the lattes and sugary coated drinks, and I am a believer coffee should only be black, with no sugar. Never the less, all the other drinks appear to be decent as well. It's not a place for group study, but more a self study location. Black coffee is 1.25. Everything else is 5-7 dollars. read more

Starbucks - Front Counter where coffee is ordered. - Coffee & Tea Near Me - Athens, Georgia

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This location is always out of syrups and juices. Today I found a fly in my refresher! When I went in got a refund they didn't offer to remake a drink or offer an apologies! There were flies floating around the inside as well ! Landing on the plexiglass by the register. Never will go again read more

Starbucks - Fly in my drink ! - Coffee & Tea Near Me - Athens, Georgia

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To all the millennials that work at this location, we in drive thru aren't interested in knowing your name, giving our name, interested in what you want to upsell or being friends with you. All we want is a FULL cup of coffee. When I was handed a grande size just now I could immediately tell it was less then half full. When I asked them to add some milk or more coffee I was handed a cup that once in my hand I knew they had spilled coffee and milk all over the side of the cup. So my question is where should I send my dry cleaning bill. Don't make the mistake of thinking I asked for a full cup and they gave me one. The cup was still only 3/4 full, they just don't care. More to come on this visit from corporate.... read more

they were out of almost everything and my coffee was missing sprinkles which is like the whole part of the sugar cookie drink. L

The last two visits, I have waited in line for almost 30 minutes. Not sure who is running this place but it is by far the worst Starbucks I have ever been to. Very disappointed. Your quality of coffee is not worth 30 minutes of my time, especially at the price point you choose for your products! read more

I was there on 10/14/2019 at 9:15. There was a new hatched cockroach crawling across the counter at the checkout. I was in US Army Special Forces but my days of eating bugs and snakes is over. I called the health department... read more

I suppose all Starbucks locations have "regulars." I happen to be one here. I've even been introduced as such by one employee training another. The interesting thing about coming here at all hours of the day is that I get to see all of the other regulars. In fact, somedays I like to play "Regulars Bingo" to see if I can spot them all. There's Asian studies guy. I'm pretty sure he's a UGA professor who meets all of his students here instead of going to campus. Took me a while to figure that out, though. When I first started coming here, he had a different nickname to match what appeared to be creepy behavior. I feel bad, though. He's legit. There's also cocktail dress lady who shows up two or three times a day. At first I thought she was ordering drinks for an office, but I think it's always just for her. At least one of them is always a large water. I'll bet her gold member account expiration date says "Armageddon." Next we have Art Deco. He's actually a really talented artist, and that's not his style, but he's here all the time, drawing with markers or just surfing the web. I'm not convinced he always buys a drink, but his drawings of college mascots always seem to please the customers in the lobby. We also can't forget about poindexter. He's a pudgy, nerdy guy who always comes in and stays for hours at a time. This guy is a mid-30s grad student who clearly is mooching off of the taxpayer dollar somehow. He also only orders an iced coffee and then gets his free refills using his membership card. I guess he's not ripping the store off, though, since he pays $2.50 for the first one and even after drinking 3 refills has only consumed about ten cents worth of product. Still, he's always chomping on ice. Everyone could do without that. The best regulars at this Starbucks, though, are the baristas. They are constantly smiling and polite, even when they are slammed. They always do what they can to make your order right and they learn your name. It's a small touch that goes a long way. Best of all, they always treat me well, no matter how many iced coffee refills I order. read more

Starbucks - Largest Starbucks lobby I know of. Usually packed with equal parts tele-commuters and students working. - Coffee & Tea Near Me - Athens, Georgia

I go to Starbucks daily some days multiple times a day mostly in the Atlanta area. I have ordered the same drink for over a year & this is the first time I have had a Starbucks employee not only charge me for a Latte but serve me a latte "because it's so similar" she said! No ma'am! A triple macchiato is is not a latte! Retrain your staff! I give it 2 stars only because one employee does not reflect the others knowledge & and abilities. read more

Hi everyone I stopped at this Starbucks for some coffee and guess what, they have those soft chairs that never been washed it has a tick dirt deposit if you curious go and check it out read more

Starbucks - Coffee & Tea Near Me - Athens, Georgia

Their white chocolate mocha is awesome. It gets me moving. The remodel that they recently undergone looks really good! While it was close it sucked. read more

This is my favorite Starbucks! Everyone is so nice and remembers me. I know they are very busy but always get my order correct . I will drive out of my way to just come to this location bc of the staff! Way to go Starbucks on employees who do a Great Job representing the company . read more

As the best coffee in the world this place serves the best. Upon arriving the outside is well landscaped and generous parking for the loads of coffee lovers that partake of their delectable handmade coffees and pastries. Once through the entrance door you can t help but to notice the abundant space for sitting and enjoying the free WiFi. The decor pasted to the walls made a square room into a lively relaxing and comfortable place to spend some time sipping on your latte, tea, brewed beverage. A busy place for sure, but not exactly an excuse for the restroom to be completely out of paper products. I notified the barista about the oversight and in more than thirty minutes the men's room was still barren of the necessary essentials. Please do not allow this to keep you away for this visit had more than 30 people walk in during the hour. If only the barista had remembered to restock the restrooms before the rush hour traffic. read more

Starbucks - Look Ma, on the top of the world - Coffee & Tea Near Me - Athens, Georgia

This is the best Starbucks to come to in Athens. The drinks are always correct and the service is really fast and really friendly... if you have a choice come to the Starbucks!! read more

The service is great, the staff are friendly and generally it's an okay Starbucks. However it's always filthy inside & outside at the tables... cigarette butts, trash everywhere etc. The garbage cans are always over flowing & seem like they're never emptied. Don't know why they can't keep it cleaner?! read more

Fabulous service! Fastest drive through! Phil is fantastic. Best drinks by far of any other Starbucks in town, though the others are wonderful as well! read more

Visit this Starbucks almost every weekday! Excellent customer service. I will drive past another Starbucks to go to this one! They know my name and my drink before I even get to the counter. read more

Our favorite coffee bar with staff knowing us by name. Always clean with a lot of college students and their computers. They have a good selection of coffees and teas to choose from and a complete list of hot and cold drinks to choose from. Always willing to customize a drink for you. read more

I do not normally say anything, but tonight I received the worst drink I have ever had at this Starbucks location. It only had a faint taste of the flavoring it should have, and it was more like warm milk than coffee. I couldn't even drink it after I paid for it. read more

As Starbucks go, this is one of the best, with alert and friendly staff. The best accuracy on the drink making of any of our normal Starbucks we frequent. Nice large sitting areas means there is normally a place to enjoy your coffee and pastry. read more

I say places are places and coffee is coffee, At this Starbucks on the Westside the people make the place, and great coffee. I don't say this just about their incredible and courteous interaction with me, but if I observe from a distance they do it for EVERYONE. People are treated so well because the staff are incredibly well chosen and trained. The friendly staff are what make this location an absolute pleasure. Whether through the drive-thru or inside it is amazing. The location is also large enough to have group meets or quiet times. Thanks guys for making a day that much more bearable in our busy lives read more

For the people who think you have to go local to get great coffee, get over yourself. There's a reason that a coffeehouse in the Pike Place Market became the giant coffee mogul it is today, and that is great product with great service. This store is a shinning example. They do it right every time, period. read more

I love this Starbucks. They are fast and friendly. Plus they are the only ones who can make my new favorite drink right. Berry sangria none sparkled. Yummy read more

When it comes to Starbucks this is, hands down, the best one i have ever been to. The staff are very friendly and approachable as they greet every guest in a friendly and helpful manner. This group of Starbucks stars, with their ability to pump out drinks with speed and accuracy, will have me coming back again and again. read more

I lived in Athens for four years in college, and of all the coffee shops that I visited (which was literally all of them), this Starbucks had the most accommodating and endearing staff. They know many of the customers in the store on a personal level and always take an interest in getting to know new people as well. I love how clean and roomy this store is, and how much personality the staff puts into decorating and making the space special. Westside always has its own unique flare whether it's for holiday decorating or in the attitude of the staff there, who consistently go out of their way to make make each customer feels welcome and excited about coffee (always suggesting delish new drinks and treats with lots of samples). Their passion for what they do certainly shines through in every aspect of the store, and now that I've moved to a bigger city, I can appreciate - and miss - even more how rare a place like this is. I'm definitely glad to have spent so much of my time in college at this Starbucks! read more