I go to this location because it's convenient but sometimes they really piss me off. Why am I paying $3 and change for a tall hot chocolate that is only half the amount I'm suppose to get in a tall cup. I knew the cup felt light but I did not bargain for what I'd see once the whipped cream melted. read more

Starbucks - Literally how much joy chocolate was in my cup once the whip cream dissolved. - Coffee & Tea Near Me - Bala Cynwyd, Pennsylvania

Always come here when I am home to visit my parents in Merion. Grew up in this area. Usually I come with my siblings and a handful of nieces and nephews. We walk .7 miles and it's part of a weekend routine we look forward to every time we come home. The kids love their cake pops and hot cocoa. Though lines can be long on Sat mornings, baristas have been accommodating with the long orders. Some baristas are definitely more friendly than others. On other occasions I hang out and sit by the fireplace in the winter. It is an inviting place to hang out inside or out. read more

This Starbucks isn't great, but it's not bad at all. This location has a fairly large parking lot if you play in the back parking. This store has a few spots where you can eat outside. However, they are almost always taken during the summer. This store is not small, but it is laid out awkwardly. It pretty much goes vertically. Anyway this location is almost always packed, but the staff does a great job of avoiding long lines and holdups for drinks. The seating arrangements can be difficult as they are usually taken. However, with a little searching you can find some seating accommodations. They also have some very comfortable seats located by their Yuletide style fireplaces. I wonder if it is one of those Amish fireplaces. They also have newspapers for sale as well as the Starbuck's coffee machines. Finally, the store has a "Bala Cynwyd Happenings" board. There people post local events going on. The staff here is pretty good and keep everything moving. The drinks they make are the usual for Starbucks. However, one staff member seems to have an attitude problem. A nice inclusion is that they have Kosher options. I have being going to this location for years, I remember that nearly 10 years ago there was a large fire. The whole store burnt down. However, this place is back and I will return. read more

Starbucks - Coffee & Tea Near Me - Bala Cynwyd, Pennsylvania

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Stopped in for a skinny vanilla latte before a long ride. Also picked up a cheese and tomato sandwich. Bread was stale and no tomato.

I have been going to this Starbucks for YEARS and the baristas are always so genuinely amazing. They take the time to help you figure out what you want (if you want), they always make the drink perfectly and their customer service is off the charts. Shout out to Ayda, one of their many excellent baristas. I asked her to advise me on what holiday drink to get and she crafted the most amazing drink that I've had every day since. (Chai latte with pumpkin cold cream, a pump of white mocha, and a pump of pumpkin sauce). She was so kind and made it such a wonderful start to my day. 100/10 recommend going to this Starbucks. read more

It's not as good as it used to be. THere are no more yogurt parfaits or fruit on the shelf. If they only had more product they'd be better. However, Jane is a stellar barista and can put anyone in a good mood! read more

AMAZING!! Starbucks is a nice place for u to chill!! there is WiFi and u can work!!

I'm not quite sure what it is about this place, but even when this bucks is slow, it still takes an eternity to get your drink order. I have had to wait about 8-16 minutes at different times just for an iced coffee. Compared to my usual bucks in Boston that I just came from, this seems unorganized. Update: From coming here more often, I'm noticing this place is chronically understaffed during peak hours. I feel bad for the baristas because they can hardly keep up when the lines get so long. It leaves me wondering, where is management during all this? I'm adding an extra star for the baristas that work as hard as they do. Update: Since my review they seem to have hired more staff and things move along at a faster pace. I come here often. It seems like management got it turned around! read more

I was torn between a 5-star and a 1-star review. Why? That seems absurd. It is usually a positive experience given the staff and the pace (your mileage may vary) but I have never encountered a more entitled, rude customer-base (well, perhaps in parts of Asia). The clientele here treats the employees and other customers like serfs. What sort of kids are you raising? Oh, right, bratty little jerks that know way too much about peppermint lattes. read more

Dear Starbucks, Damn you for making me shell out 4 bucks a pop for my stupid guilty pleasure. The dreaded Venti Skim Chai Latte. The manliest of the manly drinks. Having consumed this beverage now for about 5 years at the rate of one a day I can say without a doubt that if I had saved the money I would be driving a Kia Spectra that I had paid for in cash ( with Navigation too! ). Damn you Starbucks and your delicious liquidy inventions! ( shakes fist ) Seeing as I prefer the car I drive to a korean sub compact , lets move ahead to the actual location in question and give you the dear reader a little run down on the happenings. Starbucks , 138 Montgomery Ave location. A delightful cast of characters runs this place. Its a Starbucks so everything available at any other Starbucks is on offer here , no surprise there really. They do have a nice fireplace and comfy chairs around it. The place is always clean which is not always the case at other Starbucks. 5 stars Side note, ever notice the "Music Download Of The Week" cards? I always laugh when I see these because the initial use for these was to promote unknown artists to people by offering a free download. Fair enough. When I saw Paul McCartney one day as a free download though , I laughed to myself "hey, I've heard of this McCartney guy, I think he is going places! " Starbucks and the music thing sort of doest work. Evidenced by the copy of Katy Perry's latest magnum opus on sale at the counter there the other day. They could have stuck to their guns and sold some better music. I get angry when I see the CD's being sold sometimes, but thats my issue. The location is nice , parking is easy and the staff is really pleasant as I stated earlier. I like my daily visit to Starbucks and I usually leave with a smile. So thanks Starbucks. You have a good product and nice employees. Bala Cynywd Location is now on the map at YELP.......yee to the hizz AH!!!!! Another side note......maybe a strange one. Have you noticed the water they sell there? Its called ETHOS and apparently when you buy it , some of the money they receive from the sale of the WATER goes towards providing water to people in Africa. Seems like a great idea but it leaves me with the thought. "I just bought water , why don't you just send this bottle of water to Africa instead? " Kind of makes sense! Try to argue with that logic. GO STARBUCKS! read more

Consistently Luke warm coffee. They will brew a fresh pot for you but clearly they need new ones. It's ridiculous that they can't serve a hot cup of coffee. read more

Though I'm not usually a fan of the corporate coffee, I will give this place props for being one of the more cozier places to study at with a group of uni classmates on a weeknight. They've got a lot of table space that's prime for a few hours of nose-to-the-book cramming, plus they keep this place amazingly clean. The vibe is down-to-earth enough that you won't have to worry about gossipy Main Line socialites complaining about their latest Brazilian blowout fiasco. Parking in the lot can be a pain, but be sure to check behind the building and on the street if it looks too full. read more

Pros: Good coffee. Cons: Gets really crowded. Music is too loud for my tastes. Otherwise, just like any other Starbucks. read more

There is a reason this is one of the two locations in Philly with a CLOVER press. Nice atmosphere even when it is busy. Feels like a neighborhood hangout. read more

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First off, the advertising in the store is horrible. There was a display of breakfast sandwiches that were labeled collectively as "breakfast sandwiches". No further descriptions for each sand which. So if you wanted a specific sandwich you saw, you had no idea what to tell the cashier. When I told the cashier I wanted a breakfast sandwich she frustratedly asked, "which one?". Well maybe if you labeled them I would know which one I wanted. She also failed to inform me of the options which in turn led to me canceling the whole order. Horrible customer service. The way the line formed was ridiculous. Find another Starbucks location. You won't regret it. read more

Revision due to recent experiences! This Starbucks has a lot to offer- it's a Clover store, the seating is so plentiful that's it shocking and it's quite clean. Loads of additional parking in the back! Today my Starbucks app wasn't loading my reward properly. Instead of writing me off for not having a freebie (which seems to be common), my barista was so professional. She scanned it a few times until it finally worked! Even though the clover machine produces a rather consistent product, this one was top notch...a sign of a great brewer. While cleaning the store, the associate was more than accommodating and didn't ask customers to move or get out of her way. In fact, she actually apologized for cleaning. I felt bad about that since she was so nice. A great experience. read more

It's my neighborhood Starbucks- they know my name, they know my drinks, they have a fireplace and great music. What else could I possibly want? read more

Starbucks - Monday morning sanity check ... yup, still not sane. Ok. On with it then. - Coffee & Tea Near Me - Bala Cynwyd, Pennsylvania

I made an order online for pick up. The young lady at the pick up counter was rude! I wasn't sure about that size I ordered so I asked so she told me. when I walked away another employee said something to her and she replied "does she not know how to read?" That's very rude and I will not be ordering from this Starbucks again. read more

Pros: -BJ. He looks like a viking but is the best employee I've ever encountered at a fivebucks. -Clover machine. They need something to keep up with town hall (town hall still wins by a mile), but the clover machine is a great addition. -Reserve Coffees. The only one in the area (along with the clover machine) to feature these types. They are expensive, but the taste far surpasses their usual beans. Cons:Parking, but that is every starbucks read more

Lots of seating, though it does get cramped before dinnertime. FYI - Stay away after school hours if you don't want to be surrounded by middle/high schoolers. I like the layout of this Starbucks better than most. There's areas for group/hangout, and areas for individual work... and a fireplace. read more

Took the grandkids here the other day. We've been to many Starbucks - G-d know there are enough of them - throughout the country. This was is basically on par with others. You can't always find a table, since this place is fairly small - this can be a pain. Otherwise, this place is pretty good, but nothing great. Does the trick though. Plenty of parking for cars but not enough seating for humans. Has outdoor seating, which is a nice extra - only when the weather is good, of course. The grandkids really like coming here. read more

Quiet, quick and friendly. Line moved quickly and they had coffee ready. Man taking mt order was friendly too.

Great customer service and skills No problem here Been coming here for over 3 years never no problems read more

Standard Starbucks. Overpriced in my opinion, but the coffee is good enough. Their staff is usually friendly, too. The recent renovations make it look nice, and if you need a place with Wi-Fi to get some work done, starbucks is a good bet. read more

I really like this Starbucks, especially in the winter as they have a very nice fireplace area that makes it so cozy. Great place to get some work done, although don't sit in the back area if you have a tendency to get cold because they always have the AC on way too high and you'll freeze. Other than that, a pretty typical Sbucks. read more

This store is the worst Starbucks that I've been to. There is an employee named Dev. She's one of the most horrible people I've ever encountered in my life. Dev made my drink wrongly and when I politely asked her to remake my drink she flipped out on me and told me I was being rude and ganged up on me with one of her fellow employee. She at last snatched my drink from me, dumped it in the sink, gave me a refund, and told me to get out. I recommend that you avoid this place at all cost. Dev if you read this... Your mom's a two dollar prostitute. read more

This SBUX, on Montgomery Avenue, is infinitely better than the Ardmore location. Ardmore seems to draw a more "swanky" crowd while this one has more down-to-earth neighborhood folks. And, there's much more room here, and a nice fake fireplace. Sometimes drivers wrangle over the limited number of free parking spaces, but there's plenty of metered street parking. read more

Always slow and today I saw one of the baristas bitch out a customer because she didn't like how he took his credit card back. The manager was standing two feet away, but ignored it. read more

This is my favorite Starbucks. The service is incredibly fast. Even when they are croweded with a long line, the staff never falters and drinks are always excellent and come out quickly. If there's something wrong with your drink, they will make you another one without giving you a problem about it. Lots of seating (inside), and a few tables outside. The baristas are excellent, and they often times remember my drink as soon as I walk in the door. My only gripe is that the music in the evening gets a too loud for a coffee shop, and the staff likes to play weird 80's music (perhaps because the staff likes it?). The staff also seems annoyed when you ask them to turn the music down....this shouldn't be 'club starbucks'!! read more

Great Starbucks. Plenty of seating, and DIVERSE seating (armchairs facing a real fireplace, handicap-accessible/designated larger tables, group tables, mini tables, couches with tables alongside the wall, outdoor, etc.) The employees are quick, efficient and professional. It can get pretty crowded depending on the time of day and on weekends, but if you pick your time wisely, it can be a pretty great study spot. Of course, there is the standard constant music playing, so if that's not within your study habit, bear that in mind. Also, there are two different single bathrooms, which I think is more than your average starbucks (= less waiting). read more

I have been using the mobile app on my way to work and my coffee is always ready and waiting for me when I get there. YAH!!! I miss the staff....most were transferred to the Ardmore Location, except for Frenchie!! If you never tried the Lemon Cake....man. read more

So, this review will be in the perspective of somebody else. There was this elderly man clearly with a vocal problem. So the customer pointed to the point that he wanted. But the barista insisted in him telling her what "the sign says". He was clearly pointing at the item he wanted. He did eventually get the lemon pastry he had asked for. But this was extremely rude. read more

When I lived in the neighborhood, I enjoyed spending time here for multiple reasons. It's a cool space for hanging out, and the people who work there are always friendly It's actually not a bad Starbucks for studying either; there is always a solid presence of students from the nearby high schools, colleges, and medical schools. I'd say this one has more than the average number of seats and tables, but do expect it to get packed like any Starbucks would be throughout the day. Also, the fireplace is a game changer! :) read more

Worst Starbucks ever, tried complaining before but they are owned by Saint Joes. Smh If I want a coffee that bad, I wait until target opens on City Ave. at eight instead. Everyone that works there acts like your bothering them. Best way I can explain it. Gave them two stars because the coffee is made correctly. read more

Sunday's afternoon study hall people reading books not consuming anything. Others taking up table for 4 with their text books. Tough if you wanted to have a hot chocolate and a slice of pumpkin spice cake. Luck to have found table for two. read more

Starbucks is a Starbucks. This one has the Clover brewed coffee which some might appreciate where others won't give a hoot. Lot parking can be a bit challenging as it shares the spots with a few businesses in this small strip mall type building. There's additional parking on the side of the building and the back as well as metered parking on the street. Tons of tables and space inside. Again, it's Starbucks. read more

Terrible experience at this location. They gave away my sandwich to another customer and after informing them that I had not received my sandwich 10 minutes after getting my coffee, they showed no urgency and took another 15 minutes to put my sandwich into the heat.... read more

Standard Starbucks, like McDonalds, you can expect consistent food and drink at reasonable prices. Often jammed with commuters but that is to be expected with the chain. read more

I must say I am pretty disappointed with this Starbucks. Now I know Starbucks pretty much despises tea drinkers, the simple fact is... they sell it. And when a business sells something, I typically expect that place to re-stock as need be. Unfortunately, for the past 3 weeks, this Starbucks has been out of English breakfast tea and earl grey tea. Today, I asked the barista when they were expecting to get more and she said said tomorrow... Funny thing is, I asked the same thing a week ago. I then turned around and looked on the shelves where they sell items, and what do you know, there was two boxes of English breakfast tea. Strange. I just find it a bit ridiculous, because you know if they were out of a certain kind of coffee, it would be on order immediately and back in the shop the next day.... The baristas are hit or miss. Some are super and some just down right grumpy and rude... read more

Be careful! I got robbed here! Don't leave anything when you go to restroom. Starbucks does not help you at all