I tried the new Tropical Butterfly drink from Starbucks and it's so refreshing and delicious definitely making my day brighter! It's light , flavorful, and low in caffeine, which i really enjoy. You can taste all the different tropical ingredients blended together perfectly I personally prefer with coconut milk, but the nice thing is you can customize it however you like. I've tried it at different locations, and everyone has been doing a great job. Thank you !! Starbucks, for creating such an amazing refresher for the summer! !! read more

As always I place a mobile order and the fast precise and kind baristas has it ready. I order one of the secret recipe drinks on line. A grande iced latte with brown sugar cold foam and extra cinnamon. It was made like the picture on the app. It taste even amazing read more

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I always order from the drive thru and request the cookie, brownie or egg bites. Service is ok but it does see to always take a longer than usual time to get my order. Maybe short staffed? I have never been inside of this location but from the outside it looks clean with ample parking. Slightly in a weird location. read more

This is my quick stop for my favorite drink~ White Hot Chocolate with whipped cream. The drive thru was quick, fast and easy. Love the drive thru especially on cold and rainy days. Will definitely return. read more

Starbucks - White Hot Chocolate with whipped cream - Coffee & Tea Near Me - Baltimore, Maryland

Today is free reusable red cup today in honor of kicking off the holiday menu. I ordered a Peppermint Mocha off the holiday menu to qualify. I picked up my drink and it was not in a reusable cup however I could visibly see that the cups were still in stock and available. It appears they are just selecting what customers to give cups to rather than treating everyone equally and following the policy. read more

This is one of the best Starbucks location that I've been to in quite some time. The staff was attentive and very friendly. The store's decor included artwork that represented the local area. This Starbucks is a comfortable space to work remotely, meet a friend or to read a book. I ordered the White Chocolate Mocha Frappuccino. It's one of my favorite selections. I definitely recommend visiting this Starbucks location whenever you are in Pikesville. read more

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A cute Starbucks! I'm not a coffee person but the ambiance was nice. I absolutely LOVE the amount of natural light that comes in through the large windows they have. It's in a convenient location, close to rite aid & sudsville, with a drive through and its own parking lot. So while you're washing clothes or running errands you can stop in. They have a ton of comfortable seating, cute lounge chairs & friendly staff. They do have a code for the bathrooms, but they have it to us without us buying anything. They gave my friend a free pup cup with caramel drizzle too. Very clean, altho the bathrooms could use some extra attention. Overall, def a vibe, I would come again and I recommend! read more

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I have no problem with the Starbucks location however, they were out of gift cards on Christmas Eve. I stood in a long line just to be told they were out of gift certificates. A sign on the door Would have been nice. I will return for sure. read more

This Starbucks is next to perfect. The customer service here is always on point, always accurate, always friendly and always kind. The seating areas are very comfortable and the bathrooms always clean. The only only only issue I have with this place is the parking lot. Sometimes the parking lot is so crowded that I have to leave and frequent the Starbucks a mile up the street. They share parking lot with Trader Joe's, Francesca's, White House Black Market, Pier 1 Imports as well as some other stores. My favorite Barista/ Baristo is Kevin Dixon. He normally works the morning shift and is usually bright-eyed bushy-tailed and full of excitement... enough to get me excited prior to receiving my coffee! Lol read more

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I love this Starbucks. The employees are fast and friendly, and they know the drink recipes well. I almost always use the online order and pay to avoid the line. Clean and recently remodelled, it is also close to my office. This one is a win! read more

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There is usually a line to the door here. I was able to wait in line behind just three people today. This gave me time to check out the customer service the young lady at the register provided. She was irritated by the slower moving older ladies - impatient even. I was planning in my head how to address her when another server came to help with the line. By the time I paid for my order, the first server seemed in a better mood. This Starbucks is narrow and the seating arrangements leave a path to the back to the bar. The best seat is the window at the front. Parking is difficult because of the crowded lot. read more

Normally, I have a decent experience at this location. This time I was told the baristas just got here seven minutes ago and didn't have time to get any tea ready with a nonchalant "sorry." This is the only Starbucks open in this area at 5 am on Saturday. I had been waiting for them to open for five minutes only to be disappointed. Did not tell me how long it would take to make it. Just a sorry. Period. Unforgivable. read more

Build an extra half hour into your day if you visit this Starbucks location - SLOW service... seems like everyone is new. Absolute lack of confidence as they take orders, look for ingredients, make drinks, and call out drinks. This is just a lack of training and management/coaching of new employees. I actually feel bad for the people who work here because of how unprepared they seem for the basics of the job, no less a high traffic Starbucks. Notice that any 3 Star or better rating for this location was from a review that's a year or more old. Recent reviews show the downward trend in service. read more

This Starbucks has a rude employee. I'm not sure if she was just having a terrible day but her entire demeanor was rude and ignorant. She is rude to customers and purposely says names wrong. It's tacky and this Starbucks needs to do better. read more

My children and I go to this location often. All the Baristas are great, attentive and make sure your drinks are what you want. Often busy but they know how to move the line. Crowded at times and sometimes seating is not available but great location nevertheless. During the week is not as busy as the weekends. Early bird always gets the worm! read more

Starbucks - Coffee & Tea Near Me - Baltimore, Maryland

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Funny, I only order 2 things from Starbucks and neither is coffee. I love the Iced Apple Chai and usually have to tell the barista how to create it. Sometimes they get it perfect sometimes not so much. read more

Starbucks - Iced apple chai - Coffee & Tea Near Me - Baltimore, Maryland

Nearest location to us. It's clean, large with plenty of seating area. Baristas are friendly and can actually have a pleasant conversation when not busy. I order from the app most days and picking up is a breeze. Our drinks are always made exactly how they were ordered. Parking is crazy busy during the day though. read more

They rock in this place. The line really moves and the Barista's really know what they are doing. I'm coming here more often. read more

Starbucks - The counter. - Coffee & Tea Near Me - Baltimore, Maryland

I'm forever amazed that asking for ice on top of my coffee usually ends up on bottom, they ask do you want you're a coffee cake heated, I replied no thank you. What is that end up being??? the coffee cake is heated????? Does anybody listen to a word you say anymore? read more

This Starbucks had the longest line it almost reached the door but the line was moving. The cashier apologized for the wait and was pleasant. We waited for our coffee and I wished they had a better system to pick up you're beverage. The counter is so small and it had a lot of items on it. Just looked cluttered this Starbucks needs more counter space so customers can see their coffee when you call their name. read more

Just stopped in to try the mini Starbucks S'mores Frappuccino available for a limited time. The drink was great but was not layered the way I read online. read more

Overall, I just was not impressed by this Starbucks location. After fighting for a parking spot in the crowded shopping center, you order your drink and join the rest of the customers waiting for theirs at the back of the store. While it wasn't crowded when I was there (it's was early afternoon, so I guess we beat the morning and lunch crowds), I can only imagine the mass of people waiting for their stuff in the little area next to the bathrooms. I've seen other locations start the ordering part of the line at the back so that customers can work their way to the front of the store, and this seems to work better in my opinion. The customer service and drink quality were what I expect of a Starbucks, so I can't really say anything here was better or worse than what I've seen elsewhere. read more

They always greet you with a friendly smile! Good service and fully committed to making your experience a rewarding one. It's a bit cramped and more space would be a small improvement from it's good service. read more

Customer service is the worse! From the moment they opened a couple years ago until now, I guess training isn't offered to team members. They barely like saying hello. On one occasion I had an employee take my phone out my hand to attempt to look at my Starbucks app because they gave me the wrong order and she said "let me see your order". I snatched it back because for one I didn't give her permission to take my phone and secondly I'm verbally telling you what I just ordered. If you need to see for reference I can pull that up and show but don't touch my property. On another occasion I ordered tea, get blocks up the street before I took a sip and taste all these leaves, both tea bags were broke and everything was floating around in my tea. Another instance my drink was spilled and I could tell because they handed me the cup all sticky and I asked could they give me another cup or something to wipe it with (I was in drive through) and the person had a attitude and gave me one napkin and closed the window. I can tell there isn't training because they can change employees and they same issue remains read more

This Starbucks absolutely sucks. Customer service leaves a LOT to be desired. I got charged extra for a literal splash of coconut milk in a very straightforward order. I get that this location may be very busy but you can at least say "hello," not "what do you want" when a customer comes up to the counter. If I wasn't here solely in an attempt to waste time, I would have left. Really rude baristas and kind of bad practices. read more

Previous review still stands, this location is still a 5/5. Customer service hasn't changed and wait times are as usual for a Starbucks location. read more

Pretty good. The drinks are great and so is the food, but I wouldn't give it 5 stars. Sometimes I'll ask for a decaf frap, and they'll give me the drink with coffee still. Minor mistakes like that is why it only gets 4 stars from me. read more

I'm one of those annoying customers that orders a drink that makes almost no sense... double shot espresso with a splash of soy. I realize it's probably annoying for the barista but it's what I like.. So a couple weeks ago she poured the espresso over ice, held up the cup and asked how much soy...i said "just a splash, and i don't want it iced.." She literally kept the same pour in the plastic cold drink cup and finger-scooped out the ice, dumped some soy in and went on to the next customer.. I was horrified. read more

This Starbucks is consistently slow. Busy but slow. Plan on waiting for your drink for over 10 minutes. If you plan on hanging out and working, then fine, but don't plan to get your drink right away. If I want to place a mobile order you still wait a while before getting it. At that point you might as well order it in the store. read more

I think this is the nicest Starbucks that I've been to around the world so far. Consistent, clean, efficient, best staff...

This is my local Starbucks. I come here rather often before or during work to get my caffeine fix. It's efficient, and they have a decent selection of foods as well. read more

At first I thought it was just a bad day but this is now my third visit in a row that I have been displeased. While this isn't my most frequently visited Starbucks it's nearby. However it feels like if you are not a regular you are made to feel as an outsider. Although there is no line signage I stood in wrong place while the baristas said nothing. Until aft t 3 orders finally told me I "the line is over there " #fail read more

Always quick friendly service at this very busy Starbucks! I've been here several times and there is always a line but it moves fast and my order is always accurate. read more

Starbucks - Coffee & Tea Near Me - Baltimore, Maryland

I work close to this Starbucks and I frequent it very often. Depending on the time of the day the line can be fairly long or short but this is normal for a Starbucks. The employees are super friendly and do their best to make your trip quick and pleasant. There is ample seething but can fill up pretty quickly during busy times. Overall your typical Starbucks, I have never had a negative experience here! read more

My brother and his girlfriend works there I get free drinks and food I go there in a rush

I just waited over 20 minutes for my drink this morning- Lauren disappeared in the back during the height of the rush and left Brian - who was slow, had no sense of urgency to man everything. Not a good experience. read more

This is my local Starbucks. The staff is very friendly and knowledgeable. My drink is always made correctly and they are fast even during peak hours. read more

Terrible service. It's what you would expect from a business employed by college educated kids who are too lazy to work real jobs. I literally watched them mess up 5 orders while I was waiting 10 minutes for my drink that they somehow forgot to make. read more

They literally always run out of things. No idea who is in charge of stocking this place.

This Starbucks used to be good, I'm not sure what happened. The cashier Daniel is very poor at his job, and the service was incredibly slow. I do not recommend this Starbucks location. read more