They dont even deserve one star! Literally all ice no caffeine and the coffee is like $7 super stingy with the caffeine. I dont get the same experience at elgin starbucks location. read more

Starbucks - Coffee & Tea Near Me - Bastrop, Texas

Great service today! Such kind staff no line when we walked in clean and friendly cool vibe

This Starbucks is terrible. They are not welcoming. My child needed to use the restroom, and they would not let us have the key until we bought something, which we intended to do until this happened. The fact they lock their bathroom is bad enough, but denying us because we hadn't bought something yet is unfortunate. Do better, Starbucks. It's no wonder this location has such low ratings. read more

I said line the cup with caramel not overkill it with caramel. just dripping overflow read more

Starbucks - Coffee & Tea Near Me - Bastrop, Texas

It was the worst coffee I've ever had a a Starbucks- like colored water without any taste. We took it back and told the barista that we wanted dark roast. This cup was even worse that the first one. Absolutely no coffee taste, much less dark roast read more

Very rude "certified coffee master " or the lady in black apron eathier way we couldn't get a name but this very nice lady at the register was so sweet . After a while we didn't get our cake pops and the rude lady didn't believe us and gave us one short so we had to got back and get my other friends cake pop at the register bc the other lady was being rude and didn't believe us even tho we had the receipt the lady at the register said she had told the rude lady that it was three so long story short rude lady got no tip nice lady got a tip read more

I really enjoy going to this Starbucks and they have plenty of parking out front, but the drive-thru line is a mess. It's usually fairly long and you end up out in the road leading up to H-E-B. The line does move fairly quickly and the baristas are always very polite. As many times as I have been there, they have never messed up my order. They are out of the seasonal popular drinks fairly often, but I can always find a reasonable substitute. There are several tables inside if you're going there to take a break so that's usually not a problem. read more

John was great! He was able to help with a gift card and was very patient and pleasant. I got a hot chai with a bagel and he even made sure they had cream cheese first before he completed my order. I know this might not sound like much, but in today's day and age customer service has gone extremely downhill. It's people like John that help remind me that there are some good people out there who really try to do a great job. It's been a rough week, John you were what I needed. Thank you. read more

Terrible customer service and incompetent staff. Only Starbucks in the US that will not blend cookie crumbles inside Frappuccinos because it "harms" the blenders ‍ read more

I wish I could give a 0 star. This cashier WAS RACIST towards my Hispanic family. She said for one SMALL frappe was going to be 20 mins when there was NO ISSUE, for the people in front of us... SHE LOOKED SO ANNOYED when taking our order. VERY VERY UGLY BEHAVIOR... DO BETTER STARBUCKS! read more

Starbucks - Ugly location - Coffee & Tea Near Me - Bastrop, Texas

I order no foam for a reason. This is what I get way too often. This store needs an owner who cares read more

Starbucks - Once again, another poor drink. Supposed to be no foam! - Coffee & Tea Near Me - Bastrop, Texas

They are always out of passion tea. Today they were out again so we settled for something else. Next they gave us the wrong drink sizes after we clarified twice. On top of that, neither of the lids on our iced drinks were on all the way. Both drinks spilled all over the car before we even left the parking lot due to the lids falling off. We called within ten minutes of leaving (after cleaning the car up) asking if we can have them replaced. The girl was rude and said they wouldn't even replace the drinks. read more

This place was on my way back home from a trip so decided to stop but will not stop here ever again. The staff is not very friendly when it comes to asking why your Venti Cup is half full when it's expensive about 8 bucks for a Venti Cup. Her response was " that's how it was made" and walked away I did not have time to try and get it fixed as this place is already crazy packed it's the only one in bastrop. If you like paying full price for half drinks this place is for you. The ambiance is not very great either. read more

Starbucks - Cold Brew Coffee - Coffee & Tea Near Me - Bastrop, Texas

If you want a good cup of plain (hot) coffee this isn't the place to go. Just recently started trying this place and I've gotten hot coffee one time. The rest of the time it's luke warm at best. Three dollars and some change for a disappointing cup of coffee. This morning they practically turned the coffee dispenser upside down, rather than make a new batch. Not the way to start your day. The golden arches across the highway at least has HOT coffee. read more

I went to this Starbucks to do some work because my favorite coffee joint at Tracy's Drive-In only has outdoor seating. I found that the music was on the loud side and my Iced coffee tasted watery. I think I will skip next time and brave the elements Tracy's Drive-In. Just recently found out about Tracy's Outpost that has coffee and a place to sit down. Will try them next time. read more

I'd leave half a star if I could. For two days now I've been trying to order by app to only find that this location is continually out of frozen drinks, holiday drinks and basically flavored drinks. This was at 11am and they had nothing but regular coffee drinks (cappuccino, black coffee, etc). Some days out of ice. Some days the drive through is closed. Now they've changed to closing early every day. What's going on here? Coffee dawg it is.... read more

Best Starbucks in the universe (trust me I travel a lot and have been to Starbucks all over the world). This is has the best most attentive staff! They write me affirmation messages on my orders and just now one of the baristas approached me at the table to see if I need anything else. The best customer service Starbucks ever. Also the cleanest!!! read more

Starbucks - Little affirmation message on my order - Coffee & Tea Near Me - Bastrop, Texas

My drink is always off whenever I ordered from this location. My favorite go to drink is the caramel ribbon crunch frappuccino. The one I got was bland and I cannot taste any coffee plus they forgot to add the caramel crunch on top. As you can see they added a lot of whipped cream on the bottom and it was not even filled to the top. I ordered the exactly drink from a Starbucks in a San Marcos location and it was perfect. As you can see from the side by side pictures, the light color one is from Bastrop location and the dark color one is from San Marcos location. I brought this to the attention to one of the barista and he assured me that was made correctly. I can see the difference and taste the difference. He did offer me a shot of espresso to add to my drink. This is not the only time that this has happened to me. It is sad to say that I think McDonald's caramel frappe taste much better than this. I just won't go to this location anymore because I know my drink is going to be way off. I hope the district manager will do a quality control evaluation on this location. read more

Starbucks - The Light color drink is from Bastrop location. It tastes bland. The darker color one is from San Marcos location. It is perfect. - Coffee & Tea Near Me - Bastrop, Texas

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Worst service ever today but also it's horrible EVERY afternoon. Mornings are better. I tried to wait before posting in case it was new staff learning but a month later and it's only worse. Drive thru took me 30 minutes and when I got to the window they informed they didn't have my wrap. Then handed me the wrong size drink. I waited for the correction and then asked for a straw but they were out. I think I need to change my coffee shop! read more

This location really struggles. The staff is nice and they're generally well stocked but they are regularly overwhelmed and can't take orders in store- drive through and online only. It seems Bastrop is ready for a second location. read more

Wow. We tried to stop and get coffee before driving to San Antonio and they told us it was going to be a FORTY FIVE minute wait because of online orders. What???? There was no one in line at the counter in front of us, there were 5 cars sitting in line at the drive thru, were those guys being told to idle in line for 45 mins??? What kind of business model is that?? You make walk in orders and online orders at the same time. You don't ask people getting coffee for the road to wait for 45 (!!!!) mins. Ew. I hope this isn't the new standard. Whoever made this decision needs to be fired immediately. Way to lose customers forever. Bye now. read more

Bad customer service lost our orders 3 times, and after losing the order instead of heating up our chocolate croissant they gave us a cold one and the way they spoke to us was rude and unprofessional. read more

Clara Here! Just wanted to give a quick shoutout to the staff at the Bastrop location!! Y'all's team is amazing!! Everyone communicates so well with customers and they all work so hard to get people what the ask for. Service is always great!! Thank y'all for working everyday to make our mornings brighter!!! read more

Worst service EVER from all the Starbucks I've been to in Austin and surrounding areas- acted like they couldn't hear me thru the intercoms (first time it's happened at a Starbucks- got my order wrong on purpose.. who the heck wants HOT coffee on 105 degree heat my man??? ... asked for iced but still their common sense told them to give me a HIT AS HELL coffee at noon in Texas during summer,that's what we all want huh *notice the sarcasm. Gave me the option to "change ur for an iced one" - with 10 cars behind me-- no I'm not going to be THAT GUY lol. Kept they're coffee and my money. .. cant give them zero stars or I would. read more

I've been to this location twice and the 2nd time which would be my last was Sunday(06/05/22). It was a mobile order for customized espresso macchiato. I added brown sugar syrup and a coconut milk in the order. I got there to pick up my order and no coconut milk was added. I asked if I could get a little more and this barista, started telling me how to order my coffee..saying that I ordered espresso macchiato and if I want more coconut milk she has to ring my order again and pay more for coconut milk to make it a latte! Are you kidding me? I just paid extra for coconut milk that they didn't even add on my order on the first place! Pleas, If you're going to tell me how to order my coffee, please look at the customer's order first because it sounds like you don't know what the order entailed! read more

Second day in a row. It's only 11am!!!!! Only drinks available are regular hot coffees. Nothing else. Poor management. Who is running this place??!??!?? read more

Please stop using whipped cream in place of cold foam! We pay for cold foam and don't have time to change it before work in the morning.

The Starbucks in bastrop is amazing! I feel bad because it is the only Starbucks in the area so it's always crazy busy, but the employees and a manger always do their best to serve their community. read more

This is by far not one of my favorite Starbucks locations for comfort, it's small and cramped and when it gets busy, it's an absolute unbearable madhouse but when it comes to customer satisfaction, it's at the top of my list. Seth, Jesse, Alexandra, and other staff have indeed mastered the art of customer satisfaction. It would be fantastic if this Starbucks would move to another location in a stand alone building and not share with a a bank. I've seen many customers walk into the bank embarrassingly in error. Well, I know which door to pull on and will continue to patronize this location when I'm in the area. read more

Starbucks - Bistro Box, Peanut Butter Strawberry Jam, Mozzarella String Cheese, Veggies, Greek Yogurt Ranch Dip, Apples, Milk Chocolate-Covered Raisins - Coffee & Tea Near Me - Bastrop, Texas

Starbucks is usually pretty consistent- great coffee, great customer service etc...sadly that is NOT the case with this establishment. I ordered a carry out box of coffee at the drive-through and they told me that it was about 10 minutes to complete the order but that I could pay through the drive through and then run in to pick it up when it was done. After waiting the allotted time they set- I went in to pick it up, and the box was just sitting being the barista who was taking orders at the register. I waited by the pick up counter watching the barista take orders of 4 customers before turning around to fill up my box. She filled one cup and turned around the helped 2 other customers. Meanwhile no one acknowledged me, or checked in to tell me it would be a few more minutes. At this time I decided I should maybe stand in line to find out what was going on. The barista behind the counter rudely asked me what she could get for me- I let her know I was waiting for the box or coffee and told me that they were busy and that she was working on it- to which I replied I just watched you help 4 people- and I've now been waiting 18 minutes. The barista instead of apologizing said should've called ahead . Needless to say, the customer service is SUBPAR at best. Hope they realize, a little communication can go a long way. read more

This is the worse Starbucks slow as Christmas mobile order is always turned off and they say "it's not working " Drink is always off...if you are looking for good coffee in Bastrop go to Coffee Dog!! read more

I've been here a lot and even tho sb is naturally not the best corporation, the individual workers themselves, especially here, do an amazing job at being of service and kind. I've quite literally gotten over 100 iced caramel machiottos here and it's always made perfectly. I gave it 4 stars for such a first world complaint, but whenever I sit down for studying or whatnot, when they clean and move the chairs it always makes the most ear jarring noise. i feel bad because then i feel anger/frustration towards the worker but it can be one of those unbearable things yk - like nails ona chalkboard. read more

Starbucks - iced matcha tea latte - with oatmilk and shot of espresso - Coffee & Tea Near Me - Bastrop, Texas

One of the busiest locations I've been but are still incredibly efficient. However, there were boxes piled in the seating area and in the hallway towards the bathroom. read more

Starbucks - Iced Chai Tea latte - Coffee & Tea Near Me - Bastrop, Texas

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I visit this Starbucks often and every time I am greeted with not only a friendly smile but the level of service one would expect with a $5 cup o' Joe. During my latest visit, I'd driven through on the request of my 13yr old for his morning frothy beverage of choice when I realized I'd left my wallet and purse at home. To my amazement and while about 10 other cars were patiently waiting behind me the- resident staff decided to cover my entire $11.34 purchase so that my car of kiddos would not have to go Frappacino-less on this fine school morning. Way to go Bastrop Starbuck's, you guys saved my day and I'm already seeking that person whom I'll pay the thought forward to. You've earned my business for sure!! read more

I understand this Starbucks is busy but when the drive thru runs faster than inside - something is off. I went inside to order - took me 8 minutes to get waited on as the supervisor stopped the line so the cashier could make coffee and she wasn't nice about it when she asked. As I counted no less than 8 people behind the counter - 5 focused on the drive thru - I wondered why the staff can't be repositioned during times of high volume. As I waited another 10 min to get my order - not once did any of the staff apologize for what was becoming a longer wait. In times of supply chain and staffing issues - a little customer service still works. read more

Slowest and most unorganized Starbucks I have ever been, it took them 15 minutes for a cold brew

I've been to this location multiple times in the last few months and every time I was told that it would be about 20 minutes to make any drink. read more

Our coffee was gross. I'm not sure there was even any espresso in the cup. Taste like milk water. Unfortunately we are just traveling through so couldn't go back. read more

The staff are amazing and hard working - but it is impossible for them to deal with the high demand of orders, especially in rush hours. Build another Starbucks in Bastrop, or turn off mobile order capabilities during rush hour. At the very least this will improve all of our customer experiences, and help the staff to not be so overwhelmed and mess up drinks due to rushing. read more

Convenient, and has WiFi. The coffee is pretty consistent, and the service is okay for the most part. Some days are better then others. read more

Starbucks - 2 Hydrogen and 1 Oxygen & Black unsweetened iced coffee - Coffee & Tea Near Me - Bastrop, Texas