It was my first time coming into this location so it was nice to have a decent experience but it could have been better. I'll start with that I do love the layout of the interior and exterior of the building. It's a cute aesthetic! If you can get there early enough there are a few parking spots that are shaded LOL because who wants to climb into a burning hot car? Where there is room for improvement starts with during my family's visit we encountered a random woman (who stated that she was an off-the-clock employee) who beau-guarded my mom to approach my five-year-old in their personal space to loudly declare for them to come over and grab some crayons. By no means is that okay to push past a child's family to bait a child to approach a stranger. The appropriate thing would be to speak with the adults of the group and let them know who you are and what Starbucks has to offer. The next thing as we were working a Starbucks employee approached our table the individual walked around our table asking us "How was our day?" "What were we doing?" amongst other questions, repeating themselves over 15 times circling our table like a vulture. None of us responded for a long time as were in our personal space minding our business. Normally, if you approach someone and ask them questions 1-2 times and they don't respond that is a social cue that they want to be left alone. No employee is entitled to try to force a customer to hold a conversation with them. I finally answered because the employee at that rate was badgering my group and making us feel uncomfortable. She shared some great tips on things we can do as members at Starbucks. The information given was great and appreciated. We learned some new things that we've since applied. But, how the employee went about trying to provide great customer service was once again not appropriate under any circumstances. Overall, the bakery and drinks were delicious minus the refill order that was purchased. What we got was a *Birthday cake pop *Trenta iced matcha lemonade 3 pumps vanilla syrup, 5 packets sugar in sugar in the raw *strawberry puree 7 packets of honey 7 scoops of matcha powder *Venti Matcha Tea Latte with 10 pumps vanilla syrup, 10 pumps liquid cane sugar vanilla sweet cream * a Trenta and venti iced passion iced passion tango tea w/ 10 pumps of liquid cane sugar The employees were kind (but intrusive) into customers' space. I would return to Starbucks again and give them another go. read more

So I don't know what's going on at this Starbucks, but the manager, Tierny, is awful. She is very rude and doesn't communicate very well at all. She interrupted me a couple times to openly berate the staff for no other reason it seemed than to make them either feel bad or stupid. I really felt bad for the staff. The staff seems confused about who is in charge and there just seems to be a general lack of "hustle" to get things done. Everyone just kind of moves at their own pace. Plenty of other Starbucks in town that are much better than this one...go elsewhere. read more

Not only is it a Starbucks but it's also in a pretty good location. So to begin with it's a Starbucks, plain and simple. It's got a drive-thru and outside seating which are nice. It's also located around a movie theater and a decent selection of restaurants. All in all a nice place to chill and grab a drink. read more

Starbucks - Coffee & Tea Near Me - Coeur d'Alene, Idaho

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I absolutely love this Starbucks! I'm always met with such friendly staff and amazing service! I always order a DSB sandwich and they cook it perfectly every time so food from here is never a bad choice! Tamara is the best I swear! She knows my order down pat and always makes sure I'm taken care of!! She even makes my drink ahead of time if she notices me and she never messes up! Highly recommend this Starbucks over any others. Amazing ambiance! read more

Service is always great here but today tops it! This store is out of k-fee espresso pods but they sure looked to be sure. And they not only suggested blonde express pods but made me a sample. I am sold. read more

Starbucks - 30% off Cranberry Bliss Bar trays final day today! GO GET EM! - Coffee & Tea Near Me - Coeur d'Alene, Idaho

I go out of my way to go to this specific Starbucks because the employees are so wonderful. They're so friendly, chatty, etc. i love coming here so much. A bunch of wonderful young women working every time I visit! read more

the manager lady has some serious anger issues and was yelling at the employees, really feel bad for them, she also cut us off several times while we were trying to order, just to give the poor employees a hard time. also there was a mouse in the toilet... read more

Starbucks - mouse in their toilet - Coffee & Tea Near Me - Coeur d'Alene, Idaho

Visited this store this past week multiple times and each time the partners have been extremely friendly. The store was very organized and clean, they created the 3rd place experience even though we are unable to sit inside due to COVID-19. Drinks were made right and timely, and couldn't asked for anything better. Great job and way to represent reserve stores. read more

Yep, the sameness Starbucks. Although, they do reflect their neighborhood in clientele and exterior architecture. This one is located in a newly developing area, Riverstone Center, west of downtown CdA that includes shops, restaurants, and hotels. Architecturally the theme here is lumber mill/mining camp rendered modern. There's a few other shops in the center but also vacant spaces and graded pad sites where construction has stalled. It's a sign of the times. Standard, friendly Starbucks service and a Starbucks interior motif that could be any Starbucks on the planet. Drive-thru if you're rushed or just too damn lazy and to get out of your car and walk a few feet. read more

Starbucks - Coffee & Tea Near Me - Coeur d'Alene, Idaho

So I was in this Starbucks today when six cop cars showed up and had a confrontation with some people right outside the front windows. The police had their guns (and a rifle) drawn. I just want to say kudos to the Starbucks employees for calmly evacuating us out back and surveying the situation without panicking. Also, some of them were still in there manning the drive through (who the hell pulled up to the drive through when there were a bunch of cop cars lit up right outside??? Right next to the drive through????) while all this was happening, because God forbid anyone wait for their coffee. Also I go here a lot and the employees are always friendly. Five stars! read more

great coffee & great food too. i always say that this starbucks is my 2nd home. they do (and most starbucks) have breakfast, lunch & dinners. no, it is not a fast-food restaurant, it's better, it's starbucks coffee shop. read more

Seriously the slowest Starbucks ever. It shouldn't take 15+ minutes to do a mobile order when they're not busy. Even the drinks were made wrong. read more

Best place ever! Love the environment, conveniently located, near shops, restaurants, and the movie theater. Plenty of seating and friendly faces! read more

If you want to crack any blonde roast coffee jokes don't tell them to Melissa. WOW too busy to have any fun. All work and very serious about her job. Everyone else in the past three days has been great. I have come back three days in a row only hoping Melissa would lighten up and crack a smile and just say "good morning"!! read more

The kindest most excellent most gracious person. I don't often get such genuine interactions in my daily life. To the beautiful barista who gave me coffee at 6:50pm on March19, 2019, whoever you are, may God shine His light on you and bless you beyond measure. You were the only light in my dark and dismal day. read more

If I could put no stars it would have none. Friday the 5th went there for coffee asked for warm drinkable 130 degrees so hot burned my husbands month he had to spit it out and chew on ice. Thought it was just a fluke went back Saturday ordered white chocolate mocha and got wrong drink completely it was a dark chocolate mocha' asked for raspberry flavoring they ran out and said hopes its enough they didn't even check to see if they had any more. Unreal they didn't listen to order two days in a row read more

I love this Starbucks. It's not your average Starbucks where quality can be inconsistent with mediocre to poor service. I love their quality here and the atmosphere. It's fun to get a coffee either or before seeing a movie at the theatre. I always get really great service inside and at the drive-thru. read more

Not the perfect cup of coffee? Not a problem! This Starbucks has been the most accommodating coffee shop in the area. I know it is en vogue to frequent local shops, but if they make a mistake with your drink they are willing to fix it no questions asked. read more