Disclaimer! I am fairly new to the Starbucks Party, I'm even newer to the Secret Menu. For those who already knew, this is probably old news, but for those are of us who didn't...it's a treasure in there! In my quest to cut back on caffeine and syrupy sweet drinks (that I LOVE) I discovered the Pink Drink...OMG...it's so so good! It's made with Strawberry Açaí Refresher, coconut milk, strawberries, and ice. I order mine with light ice and because I like a little razzle dazzle, I add extra strawberries (blended-that's important) and a lil cold foam...sometimes strawberry cream sometimes the vanilla protein. I'm looking forward to exploring and exposing all the secrets Starbucks! Next up is probably the Cannonball! read more

Starbucks - Coffee & Tea Near Me - Columbia, South Carolina

Order my Holiday coffee close to closing time. Never miss it. Great flavor. Made quickly. No complaints. read more

Starbucks - Coffee & Tea Near Me - Columbia, South Carolina

Service was great. Employees were very nice. Drinks served fast. Food is good. The only disappointment was that the tables were all dirty. However, I would recommend going back again. Service-wise one of the best locations I've been to. read more

Starbucks - Coffee & Tea Near Me - Columbia, South Carolina

I ordered a grande caramel latte expecting a balanced, flavorful coffee--what I got was a cup that was at least half cream. Not foam, not froth--just cream. For the price of a grande, I essentially received a small coffee with a lot of filler. I understand that milk-based drinks can vary, but this wasn't a matter of taste--it was a matter of volume. I paid for a full drink and left feeling shortchanged. If I wanted a half-full cup, I'd have ordered a tall. I usually enjoy Starbucks, but this experience left a bitter taste. I hope this location pays closer attention to drink ratios and consistency moving forward. read more

So I placed a pick up order and went to go get it. Of course, you are not able to go inside, so I proceeded through the driveway. Once I get to the window, the woman bust through the window and yells out a price rudely and I say, I placed an order online. She says again, rudely, name please....and I give my name and then she says what?!?! Now I'm getting pissed! She goes to look again and says we are making it now. Ugh....ok, so I'm waiting. Now, when I placed my order, it had all of the fixin's and additions that I wanted to each drink, only to have her to come back and ask if I wanted those additions!?!? Well I paid for them, didn't I? This was the worst trip I've ever had. I don't argue with people handling my food. I would rather not get anything and leave and this was one of those times. It's easy to not be rude! Why can't everyone understand this??? read more

Starbucks - Coffee & Tea Near Me - Columbia, South Carolina

It was the 17th and I decided the kids and I wanted our usual Starbucks fix of those delicious frappes before we headed out to go pick up a few things from the store. I decided I would use the mobile app as I do all the time and order ahead so I can bypass the line of equally excited people trying to get their fix as well. I ordered 3 frappes, 2 Carmel and 1 Carmel ribbon which came to 17.00 and some change (no biggie), happily paid! The app sent me notification that my order will be ready at 1217. As I drive up I notice the drive through line is back all the way to the entrance by the main road that doesn't affect me since I usually choose to Come in, as I find somewhere to Park and go in I notice several people standing along the wall waiting for their order as well. I proceed to the mobile order counter and notice it's empty, no big deal maybe they are running behind. As I am waiting I notice everyone's order is slowly being filled and leaving. I glance at my watch and notice it's now almost 1300 a far cry from the predicted time I was expecting. In my mind I'm wondering if maybe they lost my order but I didn't want to ask since I didn't want to seem impatient. Finally after seeing a customer who came in after I did and ordered at the counter receive his quite large order and leave, a young lady finally asked my name and said "I'm working on that order now" well umm ok so keep in mind I have never worked at Starbucks but is there only One person who fills mobile orders??? Anyways I received my first Carmel frappe and prob stood there another 10 minutes before I received the other two , ok if u have ever read any of my reviews presentation plays a big part in my opinion and well it was def not up to Par for the amount of waisted time I spent there (my stubbornness and inner fat girl prevented me from Just leaving without my fix, ugh the struggle is real). The frappes were good but not great they tend to vary on the days u order, I give them 3 stars! read more

Starbucks - Carmel frappes - Coffee & Tea Near Me - Columbia, South Carolina

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2 stars for food/drink 2 stars for place & space +1 for the ordinary made extra * drink was ready at the stated Starbucks app eta * place was clean and organized * they are a good energy towards each other and their guests Therefore, 5 ! read more

The lady at the window was very friendly BUT the graham crumbles were left off of my S'mores Frapp! I'm not sure if they were out of what...but a courtesy warning would've been nice read more

Starbucks - S'mores Frapp - Coffee & Tea Near Me - Columbia, South Carolina

For years this Starbucks have been making my coffee and I couldn't be more happy. They have the friendliest Baristas who are ALWAYS in a great mood and it has been a streak of great cups of coffee, lattes and more. I have to give credit where credit is due. I will be a customer as long as I'm here. read more

Starbucks - Honey Almond Flat White So delicious - Coffee & Tea Near Me - Columbia, South Carolina

No organization! Placed an app order at 336pm then walked straight in the store. Didn't get my order until 4pm AFTER I went and asked about my order. By then, it had started melting. I saw a young lady place two drinks to the side never calls the customer's name. There was a young man making drinks who greeted me/us when I walked in the door but never acknowledged me again. I stood in the same spot. He couldn't say he didn't see me. He was the main one handing out drinks. I know "one monkey don't stop no show", but I will never go back to this location. Making drinks seems to be more of a priority then gettibg the drink to the customer waiting over 20 minutes for an order that should have you oit of the store in under 10 minutes. read more

Starbucks - App order. Time placed. - Coffee & Tea Near Me - Columbia, South Carolina

The fastest Starbucks in Columbia. They are not messing around you are in and out whether it's drive thru or inside order. To treat you good and move fast. Love love love this Starbucks! read more

Dear Lord!! SLOW SLOW SLOW!!! I've been sitting in the drive thru line for over 25 minutes and just got to order! In about another 20 minutes I should have my order HOPEFULLY I have watched at least 6 cars pull up and go inside to return with their order since I have been sitting here!! WTH?? What is the sense of having a drive thru if it's faster to go inside?? This is RIDICULOUS!!! Update... Finally got to the window to pick up my order and the employee said they were still working on it! EIGHT YES 8 minutes later I had my order! To top it off the Skinny Venti Caramel Macchiato was not Skinny it DEF had sugar and the coffee tasted burnt! What a waste of time and money!!! read more

Service is ridiculously slow. We have been online for 17 mins and counting. And 6 cars still in front of us. Hire more people or close down! This is terrible service. read more

Ridiculously long wait, waited about 30 minutes to get my order and still waited because one thing was missing, my coffee seemed like it had been sitting the whole 30 minutes and when I received it, it was water down due to the ice melting. read more

Absolutely the worst Starbucks. Slowest service And many mistakes are made on orders in any format. I am leaving this review after waiting 5 minutes to order in drivethru. I deciddd to get out and go inside. I waited three minutes at counter and didn't order. So I left. This is after my last horrible experience where I waited 45 minutes for two drinks from a mobile order.I decided to give them another chance. Never again!!! read more

New management has made some improvements. I am editing my review to reflect the improvement. Save yourself a lot of time and disappointment and just go to another location. I have called customer service and the management on many many occasions. The service is SLOW, drinks are sub-par. I have to regularly ask for drinks to be re-made. The weekday morning barista is really great, one of the only bright points of this location. I give up! I have traveled nationally and internationally and had many wonderful starbucks experiences. This will never be one of them. read more

I visited this Starbucks today for the first time. It was hopping with business. Almost all the tables were full. It has an active drive through as well. Shawna took my order. She was polite, accurate, and expedited the service. The condiments area was stocked and fairly clean given the busyness. While baristas were working it, another crew member was dedicated to cleaning and dusting. The restroom had been serviced and was clean. While it is a bit small and parking is congested, I would certainly return to this establishment. read more

Let's just say i rather brew my own coffee than wait in a drive thru for 39mins or stand in a crowded store where employees are overwhelmed, can't get customers orders correctly it's not even the same experience anymore something needs to get better. Now i have to drive 15 mins down the road to dunkin! read more

Stopped in for a much needed espresso. I decided to try their new blonde espresso and was pleasantly surprised! It's a bit nuttier than my traditional favorite, worth the try! I also had a delicious piece of banana bread. While this location gets quite busy in the morning, the team is ALWAYS fast and friendly. Even if your not a Starbucks fan, give these guys a try. You won't be disappointed read more

Starbucks - Coffee & Tea Near Me - Columbia, South Carolina

Slow unless you use mobile ordering! I came in yesterday to pickup my order and the line was super long to the point where I couldn't get inside without asking people to move. The drive through was also long and always is. I have gotten to the point where I park at the bank next door instead to pickup my orders because the tiny parking is always full. Mobile ordering has improved tremendously since I first started using it and it is the only way to get your order quickly. Sometimes I would order things and it wasn't in stock and they would let me order it anyway. When I arrived it wasn't there and they would say oh it is out of stock. Out of stock items are now displayed on the app so this issue happens less often so I'm happy about that. One time when I went about 3 months ago mobile ordering pickup area was moved to a different location inside the store and nobody said anything as I waited and waited. They didn't greet me or ask why I had been standing there so long. I get that they are busy, but a sign on the outside of the door would have helped just like they did when they were out of the unicorn frapp. Product taste is often inconsistent depending on which barista makes it. They will remake it however if you don't like it so don't be afraid to have them redo it. read more

Did management change or something? This really used to be my favorite Starbucks, but lately it hasn't been that great. They are constantly out of staple bakery items there's been a couple of times where I made a mobile order, ordered bakery item only to find that they don't have it when I get there, so now I have to wait for them to make something else.. the point of me getting the mobile order is so that I can get it and go. I gave them the benefit of the doubt a couple of times, because I know things are a bit off because of COVID, but after the 4th time not so much. Its very inconvenient, especially after I have already paid for the item. I give it 3 stars because the hot beverages are still pretty good. Also sometimes the baristas do not acknowledge you which is not ok at all They have a new staff and they're are not the friendliest whatsoever. read more

This place makes its own hours. They decided when they wanna be closed and open. It's always something knew with this store.

Ok update, stopped by tonight much improved floor swept, tables cleaned, young man who took care of my order was pleasant polite and efficient. Good job. read more

Starbucks - Coffee & Tea Near Me - Columbia, South Carolina

I've been to this Starbucks a bunch of times, mainly to get drinks on the go. Today was one of the rare times I went in, ordered a drink, and stayed for a while. And yes, even for Starbucks, I liked it! Unlike other Starbucks locations that I've been to in other cities, this location does offer free wi-fi and it has a strong connection (huge plus!). There is also a decent amount of natural light and good variety of types of tables/chairs to choose from so you can comfortably stay for as long as you want. I got a tall iced green tea (very good btw!) and spent a few hours catching up on some work this afternoon. I liked that there were other people like me sitting behind their laptops and plugging away. The background music was pleasant, and the space just had a good vibe (clean, nice staff, etc.) so you could focus and accomplish whatever task you had going on. Two interesting observations: 1) Most of the people that came in pairs/groups chose to sit in their patio area outside. 2) The majority of the people inside were individuals with laptops (another huge plus in my book!). read more

This location was recently renovated - to the detriment of in-store visitors. There was very little seating space before and now it's terrible. All of the tables are jammed into one side of the store. It feels very cramped and everyone is sitting on top of each other. The prep area behind the counter now takes up entirely half of the store. I turned around and left. I used to come here often to study but I'll be using the Killian Rd. location exclusively. They really should've torn this down or built another building in Sandhills. This location is no where near large enough to support the volume of visitors. read more

And here I am again, waiting at the drive thru FOREVER. This is the slowest Starbucks EVER ! ALL THE TIME. What's worse is that even the employees acknowledge this. read more

One day scientists will prove Starbucks puts crack in their coffee. To tell you the truth most of the time I prefer Dunkin coffee (I drink it black). But the bold coffee (if you get it first thing in the morning) is good. For a while I was getting the bold later in the day and it was obvious it had just steeped and become nasty. Agree that if you are used to going to other Starbucks, say the ones in Charlotte, the service here is really half assed. That being said I still go here at least 2-3 times a week because it has a drive thru. Yes its bad I have been so much I know (if not by name by face) all the baristas. Without being a jerk some are MUCH better than others. Is it me or to the "OVER PERKY" baristas really piss you off? Due to its location this place really just has a license to print money. Sidebar(S): Good value or not, the "Perfect Oatmeal" is really good. Get ALL the toppings. $2 treat receipt is the best deal going. read more

Went out of their way. They had run out of their regular freshly brewed...the woman offered me Americano instead but charged for freshly brewed. Extremely kind, courteous...and they were extremely busy but that didn't stop her from being professional. Ironically, just had extremely rude treatment at a Starbucks prior to this (I hadn't mentioned before this act of kindness). Nice to see people who are in the holiday spirit! read more

You are kidding me! Seven cars through drive thru and I'm still standing here. What is this method? Make the customers wait inside while you focus solely on the drive thru??? Recommend not coming in. Regardless of the car line just stay outside. Was told by employee that outside orders were earlier than mine. Not really since the cars that pulled up after me had long since left with their Ofer. read more

I come here two or three times a week for a venti coffee, no cream, no sugar and it takes a good 10 minutes every time. It's plain black coffee, people. It should t take that long. Speed it up. read more

Couldn't get the order right. Finally after 4 tries they still didn't get it. Couldn't count. Sugar missing, I never come back ..

Definitely not my favorite Starbucks, but it'll surely get the job done if you need to caffeinate up! The location was a bit of a mess when I was there, but that could be because it was a busy weekend and they could have been short staffed. No issues with the drinks or wifi, though, and the bathroom was clean. Another positive thing is that they have a nice outdoor seating area. read more

I have to agree with many of the other reviews. This is probably the most chaotic Starbucks I've ever been to. It's probably just too small for such a high-traffic location in a major shopping center. the staff can't handle the volume. The lines are always long, and there's actually no room in the store for a line, so it's just this cramped claustrophobic mess of people. read more

The only reason I have it one star is because I cannot give this place zero stars. This is easily the worst Starbucks I have ever been to. Utterly chaotic. Customers getting served out of order. Cold drinks served half full. Clearly neither the management nor Starbucks themselves care. Well I was stupid enough to try them again. No difference. They made a big production of asking me if I wanted my scone warmed. I said no. They warmed it. Re-do after re-do before I got my drinks. I can only assume they don't actually have a manager. Third time is not the charm. Dreadful service. Providing creamer for coffee seemed to be an insurmountable problem. Huge issue getting the correct pastry since they were too lazy to label them. Still warmed it even though I said no. Recruiting feckless staff and managers seems to be this location's forte. read more

This location has consistently depleted. I always place my order on the app for pickup before I leave my house. I live 15 minutes away and I am still waiting for my coffee 25 minutes later. Now the location is only open until noon? This location is very poorly managed. read more

By far the worst Starbucks location I've ever been to. I've given this location multiple chances and they are consistently terrible. They are out of multiple things on a regular basis (inventory issue) and it takes 30+ minutes to receive a mobile order (defeats the purpose). read more

I absolutely love this Starbucks. I've been going here for years and don't plan on stopping soon!! The staff is SO friendly, courteous, and skilled. Drinks are always exactly what I want and ordered - and my drink order is complicated. Very organized. Definitely stop by. read more

This is the worst Starbucks. Every time I go they are always out of something. I try something else and they are out of that too. Whoever is responsible for the inventory and ordering needs to be fired or just shut the whole thing down. read more

The lady at the register Kim heavy set girl wearing a nit hat on July was a total bitch and standoffish. Wasn't a happy experience at all they are usually a good crew I'll be going to Killian's new Starbucks for now on. read more

Do not ever order online with this place of horrible service! I order online a half hour ago and when I went to pick it up! It wasn't even ready! Them I waited 10mins for it to be made!!! This is the worst Starbucks I've ever been to! I would give it negative stars if it had it!!! read more