Yes love it here but they have not remodel this place is always full of boxes the servers are always too busy you need to wait a bit to get notice I was about to walk out I usually go to the new remodels Starbucks but o was in the hood they take care of the drive through first not the people inside I love it when I come here everyone is very friendly The food is amazing I love my cinnamon Dulce latte yum only 1/2 decaf A Vance overwhelming and fun but too many boxes always all over the store read more

Starbucks - See am a Starbucks aficionado - Coffee & Tea Near Me - DeKalb, Illinois

Odd Starbucks. Only a few friendly baristas. The rest are cold and do not act friendly. Drinks are subpar and always lacking.

Unbelievably slow service. 2 employees standing and watching others mix drinks. Why does it take so long to get a simple black coffee?

Extremely friendly staff. I've been a customer for around a year and the drinks are super consistent form each time I've been there. This Starbucks is busy, but it comes with the territory since it's right next to campus. Clean store with interesting music choices occasionally. read more

If you haven't ever had a Strawberry Açaí Lemonade Refresher I highly recommend this drink. Been addicted 3 years and counting. As far as the Mango Dragonfruit Refresher has a unique taste, it is very good you can't taste the Mango due to the flavor of the Dragonfruit but it is very sweet and almost perfect. Nothing can top the Açaí to me personally. Now to the Turkey Bacon, Egg White, and Cheddar I underestimated this sandwich. The breading wasn't dry at all it was the perfect amount of moisture, each bite you can taste the flavor of each ingredient. The sandwich was definitely epic and this is one of the best I've had in awhile. read more

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The best Starbucks because the workers here are always so friendly and quick with our drinks!

Excellent service today in Dekalb Starbucks. Greeted by Rebel and she took my 3 drink order. Love a Starbucks that hits all 3 orders correct (my simple only passion tea only drink is often made in error) read more

Starbucks - Thanks for the awesome service - Coffee & Tea Near Me - DeKalb, Illinois

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This Starbucks is GREAT! I ordered a venti pink drink with dragon fruit inclusion Mā and 2 pumps of raspberry, it's the best one I've ever had. The workers are so nice and we got our drinks super quick! I definitely recommend this Starbucks!!!!!! read more

Starbucks - a hand holding a cup of pink drink - Coffee & Tea Near Me - DeKalb, Illinois

I come here before or after classes to get my work done sometimes. I love this location and I know they are understaffed by talking to a couple of baristas. My last visit though, I had an order that was messed up and I politely went back up and asked for the right item and was given major attitude and frustration and then the manager proceeded to tell the barista who took my order that she did nothing wrong. I was definitely rubbed the wrong way considering that my order was put in wrong. And as I sit here and watch orders being taken, you can see the irritation and annoyance on the manager's face and she is talking to customers. Just wanted to make it known that all of us are having to deal with short-staffed jobs and we all go through something every day so let's not be so rude! read more

I don't do too many reviews but I had to with this Starbucks. I use to work for Starbucks and my favorite drink is the Starbucks Double Shot Over Ice half sweetener, with oat milk. Since it's not on the menu anymore, not many places know how to make it well. THIS STORE NAILED THIS DRINK. Bravo!!!!!!!!!!!!!!!!!!! Finally. Thank you so much. read more

This Starbucks is the best! All the staff are super friendly and always get your drink right. This location has started doing the sip lids for all drinks - including trenta size! This is definitely my favorite Starbucks. read more

Stopped at 10 o'clock in the morning and the bathroom was closed for cleaning. Why wouldn't you do that first thing in the morning or before you close the night before? Had a lot of people working, but it did not help with the place being clean. The store was dirty! Also, the worst latte I have ever received from a Starbucks. read more

The staff is friendly and my orders are always correct. If I have any issue, they seem to be slower, at least in the drive thru, than other Starbucks and, as I stated in a previous review, they tend to start late and discontinue early seasonal drinks. . read more

The drink I ordered was a Starbucks Refresher and it tasted delicious but there was one problem.... THE CUP WAS 85% ICE!!! I drove through the drive through and I sucked the thing down in 10 seconds. The place was clean and less crowded but the workers weren't the nicest. Overall I payed $4 for 10 seconds of pleasure. I would not recommend. read more

Starbucks - This was the drink after a sucked it down }:/ - Coffee & Tea Near Me - DeKalb, Illinois

This location is extremely busy since it's the closes Starbucks to NIU's campus so be prepared to wait sometimes. Not a big deal for me usually. Also, all of the employees are very kind and accommodating. Only problems are drinks are inconsistent (which is every Starbucks), and the location is a little small so during peak times there are not enough seats for me to sit down and study or hang out with friends. read more

I think it is a little hard to write a review on chains like Starbucks. They are all pretty much cookie cutters because there is a set layout to all their stores, it's just a matter of space, but what makes the difference is the employees in my opinion. I have never waited for a long time for my order and they are always very friendly. I definitely always receive service with a smile. For people who may miss it, yes there is a drive-thru. Drive behind Panda Express and you will find Starbucks drive-thru. read more

Starbucks is everywhere, an undeniable fact of life in America (and lots of other places). People call it the Walmart of coffee, but nothing could be further from the truth. Starbucks buys directly from growers. Not only does this get the growers a better price, it allows Starbucks to pick growers with a commitment to quality product, environmentally friendly practices, and appropriate treatment of labor. If this wasn't enough, Starbucks is a great employer, and has a strong commitment to social responsibility. So why is the Starbucks on Lincoln Highway in DeKalb special? The people. They are friendly and helpful and are committed to making a regular out of every person who walks into the door. They are extremely awesome. Not everybody likes Starbucks' product, and that's fine. But if you do, make sure you stop into this store and enjoy the company of the finest Starbuck's staff anywhere. read more

This Starbucks is hit or miss sometimes the staff is friendly and pleasant, lately most of the time I have felt like I was under the impression that I was bothering them. I can deal with the fake smiles and over exaggerated greetings. What I don't understand is the Luke warm coffee, no cream at the condiments table. I mean this is a coffee shop right. Hot coffee till you lock the door, prompt responsive service always. I don't get it and maybe building Dunkin across the street was a great idea after all. read more

Surprised to see that we as a nation haven't grown out of this "over-pay for coffee" fad. Anyway, the high prices could be forgiven if I could count on consistency, but my experiences have varied wildly. Coffee too strong one day is too weak the next; Frappuccinos are too sweet one day, insipid the next. The only consistent thing is how awful the teas are. Don't bother. And the baked goods absorb the odor of savory sandwiches. Nothing like biting into a scone and tasting bacon. Yuck. read more

Went to Starbucks drive-thru today 3/28 at 9:15pm. Website states the are open till 10 pm but received no help. Passed my the window and I saw employees but the spot location was dark and clearly no customers inside the location. Do they close at 9 or 10 pm? read more

I've stopped by this Starbucks a few times on trips to DeKalb with the boyfriend when we visit his brother and his wife. I've never had any issue with the way that the drinks are made. They've been made find every time. However, the service is hit or miss. I came in on Sunday and redeemed a treat receipt. If you buy a drink before 2pm, you can get an iced grande drink for $2 plus tax after 2pm. The cashier charged me correctly for the drink, which wasn't the issue. However, he was a bit rude when I asked for my receipt back. I keep my receipts to calculate expenses during the month. He seemed to think that I wanted it so I could get the $2 drink again. Mind you that it was almost 8pm by that time so am I really going to get a coffee drink that late? Anyway, he gave it back to me. I just didn't appreciate being interrogated about it. But eh, despite that incident, I would come back here again if in the area. read more

There are a few gems that work here, but most of the employees I've encountered have been very rude and lacking in the friendly department. One gentleman that runs the drive thru often says "is that all?" after every single drink. No, it isn't. Pause and wait for me to continue my order without being annoyed. The middle aged woman that works the counter is also very rude and unpleasant. She just stares at you as you approach the counter while customers greet HER! It's so awkward! Just say "hi, what can I get for you?" Extremely simple. read more

I love Starbucks. I go there every morning to get my coffee. Most of time this location has friendly employees except they never spell my name right for my drinks. What is ridiculous is. Last week, I went to get my morning latte, after I told the barista how to spell my name, she still gave me random name "Olivia" for my drink without telling me. So I was waiting for them to call me to get my drink, 4 minutes later I still have not got my drink and another barista gave me angry staring ask me "what are you waiting for" I said" latte" she looked at me like I am stupid push the drink in front of me. The drink has been sitting there on the table for a while but it is not under my name but for "Olivia". It might be someone else's drink read more

I love the friendly Baristas! A smile on their face and friendly attitude makes a huge difference! Plus they always make my coffee the right way ;) read more

I work next door and walk over here every day to get my iced caramel macchiato. All the workers are super friendly and make my day shine a little brighter read more

Good place to get my coffee fix while I'm in between classes. YESSS SIR thank you for the little boost I need to make it through my next lecture. read more

It's delicious and closer to NIU than the one closer to Sycamore. The drinks are the same as any other Starbucks but the employees are a little on the sour side. read more

Great staff, pleasant and friendly, plus great coffee in the Northern Illinois University area.

My biggest complaint about this location is that there are never ANY open tables. This is indeed a smaller store than most, and due to its proximity to NIU's academic halls, people are always there studying or chilling with friends. So I'd recommend ordering through the app, going through the drive-thru, or just walking in and leaving with your order. You probably won't have much luck if you're hoping to sit inside. read more

Most of the time, the workers at this Starbucks are not very friendly and look very tired all the time. BUT, there's this really nice blonde girl that works there - with her hair always tied up and super super friendly. She literally makes my day when I go in there after a crummy day because she's so upbeat and makes me feel surprisingly and pleasantly cared about. read more

Awesome staff who keep the line moving and maintain a strong Starbucks environment!

I'm in a hurry. I went and ordered a wrong drink. They asked me what the coffees I am really want. No questions, made me a new drink, no charged. Great customer service read more

Great service but I think they could work on connecting with their customers most of the workers hardly smile or even acknowledge you exist. But this is something that can be taught and it's an easy fix! They are always readily able to fix your drink when messing up your order!! Dude in the drive thru is best server their! read more

I always make sure to stop at this Starbucks location over the one on Rt. 23 because the customer service is top notch. The baristas are always very friendly, and on the one occasion my order was messed up they fixed it without question even though I returned a few hours later. I order a non menu item, and no one has ever given me a hard time about it like I have experienced at other locations. Despite being a national chain, this particular store has a small business feel about it. read more

Worst service ever. Sat in the drive thru line for 20 minutes. No way to escape. The guy behind me even had everyone back up so he could leave. No apology for the wait and barely a thank you for being a customer. When I asked what the delay was, the girl cheerily replied "well it is frappy hour." How cheesey. Just wanted a quick coffee to end a tough Friday, and their lack of sincerity made me want to scream! Don't go between the hours of 3 and 4 pm unless you have no where better to be. Should have chosen Fattys and a margarita instead. read more

I am writing a review because I was so shocked to get such excellent service. The two baristas that waited on my son and me were beyond sweet. And my coffee was delicious. They are much friendlier here than the Starbucks on Sycamore road! read more

Close to home, got my coffee in about 2 minutes and got great service! I'm a huge fan of parfait and they're great here as well.

That Iced Frapp hit the spot! I can sooo become addicted! On a hot day definitely the pick for me!!

Warning, 18% increase in cost of a regular coffee (Lincoln & Annie Glidden). Is it worth it?

these people always seem to be in a bad mood (besides maybe one or 2). every single time i go there, i have issue with someone having an attitude or being rude. i'm trying to get a coffee and have a good day. these people are definitely not who should be working somewhere like starbucks. read more