First off, stellar response to my Google review. Truly impressive how it managed to take zero…read moreresponsibility, suggest everything I personally could have done differently, and even imply I was in the wrong establishment. A masterclass in deflection. Here's what actually happened. I walked in to a full café with no one at the front counter. I stood there for a few minutes--no greeting, no acknowledgment, no "be right with you." I didn't see a bell, and frankly, I shouldn't need one to announce my presence in a business that exists to serve customers. I eventually left to check the place down the street for an egg sandwich. They were closed. So I came back. I waited another 2-3 minutes, then looked through the kitchen window--where I found two employees sitting down, on their phones, chatting. They were not preparing food. They were not working, no tidying up. It looked very much like break time... except the café was full and I was waiting for any sign of an employee. When I finally placed my order, it felt like I was speaking a different language. No apology. No acknowledgment that I'd been standing there for five or six minutes waiting. Just indifference. Yes, I get it--it's a coffee shop. But the issue isn't coffee. It's completely inept staff and, based on your response, equally inept ownership. You mentioned "checking in on employees." Respectfully--no, you're not. If you were, they wouldn't be hiding in the kitchen on their phones while customers stand around wondering if the place is open. The moment one employee finally made eye contact with me, it was very clear: "Oh crap." That's when the other employee was sent out front. This happened this morning, 12/29. As an owner, this should be a teachable moment: you're paying people to serve customers, not scroll their phones hiding in the kitchen while a full café waits.

Stopped in on a cool and cloudy Monday morning in May, and enjoyed my latte. Nice space, only a few…read morepatrons at the nice, soothing folk music playing. The thing that put me off was the aggressive signage everywhere prohibiting this and that. No pets, restrooms for customers only, tables reserved for 2 or more customers, no outside food, etc. I'm sympathetic to business owners trying to prevent customers from taking advantage in various ways, but these kinds of things set an unwelcoming tone that annoys me. If you don't show a little confidence that your customers are good people, they will feel your judgment.

Stopped in for breakfast and had a really good experience. The breakfast sandwich was great and the…read morecoffee was good too. Unfortunately they were out of muffins when we visited, which was a little disappointing. The place was pretty empty, so service was very quick. The people working were also very friendly and welcoming. Overall, a nice spot for a quick breakfast and coffee.

Stopped by Downtown Local on my way to Shenandoah National Park on a Wednesday morning. It's…read morelocated on their main street so parking was pretty easy to come by. Downtown Local is near a local brewery, yoga studio and other shops. Upon entering the space we were greeted immediately and the space felt cozy. There were plenty of chairs and they had cute decor up for the fall. The menu features your typical coffee/sandwich shop with breakfast and lunch options. I ordered their bacon, egg and cheese on an everything bagel and was very underwhelmed when I went to take my first bite. The sandwich overall was small. The bacon was extremely thin and I think there was only one fried egg on the already small bagel. It definitely felt like something I could make at home yet the sandwich was $10! I wouldn't recommend the BEC bagel however maybe other items on the menu are better. The service again was great.

Cute place but if you're in a hurry this isn't the spot for you. Food was decent, service was…read moreextremely show for only having 2 other guest in the building. Asked for a fried egg on our sandwich they said they could only scramble eggs? Strange. & the business owner responding publically to other people's bad experiences with calling them miserable? When you own a business you have to take all comments. Sincerely, another business owner.

After waiting 30 minutes for our breakfast sandwiches, the cook took our sandwiches to the wrong…read moretable, who came in after us. We refused to wait another 30 minutes for her to remake our sandwiches.

Very satisfied customer ... I ordered a pie and a cakes for for our wedding and Maureen was so…read morehelpful and gave such good feedback and advice with what I was asking for. Maureen did an absolute amazing job and I would recommend her and her business to anyone that needs to sweeten up their day ... Very satisfied customer.. thank you so much Maureen ..

Visiting the bakery is a wonderful experience on many levels. Keith and Maureen are both a pleasure…read moreto talk to. First, the baked goods are made in small batches to ensure freshness. Don't miss the cinnamon rolls; they are fantastic. Before you leave, take the time to talk to Keith about the history of the area. He has some great information that even I, as a local, wasn't aware of. Can't recommend enough.

Stopped by Melania's Gourmet in Front Royal before heading to the National Park and wow - what a…read moretreat!. First of all, Front Royal is such a cute town, and this place fit right in. I got an iced Turkish rose pistachio latte (less sweet since the flavor combination sounded pretty indulgent) and it was absolutely incredible. It came with cream on top and was honestly one of the best coffee drinks I've had in a long time. I also grabbed an almond croissant, and it may have been the best one I've ever had. Exactly what I needed on a tough hike. The inside feels like a cozy living room with tons of live plants and so many cute little corners to sit and relax. Everything was spotless, the staff were super friendly, and the whole place just had such a welcoming vibe. This added a serious "umph" to our hiking day. Highly recommend if you're in the area! Wish I could give this place more than 5 stars!

Very cute gem of a place with delicious pastries, coffee, and sandwiches…read more Definitely felt like dining a someone's cozy home.

Not a real Dunkin so it should not be advertised as such. This is a gas station that sells donuts.read more

This is a gas station falsely advertised as a Dunkin Donut. Do you not pull off from the interstate…read moreto go here... very disappointing.

Convenient parking, great service, nice people, reasonable prices, and coca cola slurpees... What…read moremore can you ask for in a 7-11?

I can't believe they charge $1.50 for air! Seriously I remember when it was free and I can…read moreunderstand a small charge for maintenance of pump or whatever but $1.50?

We stopped by looking for a spiced wine for the holidays and had so much more…read more We purchased chocolates for gifts, and ended up having Panninis, tea and wine. The Turkey pesto sandwich was very oregano forward. It was tasty but I personally prefer a basil base pesto. She had the Say cheese sandwich which she stated was wonderful, cheesy and perfect. We both had the lobster bisque for our soup. It was flavorful, creamy and the perfect temp for sipping and dipping. I had a Chai tea (one of many available). I prefer a stronger spice and a little burn (ginger). It was a nice compliment to my meal. The pot for one provider 3 1/2 cups of tea. She had a sweet white wine, we did not ask if it were a Riesling or other, it was nice and went well with her meal. The only downfall which is only a big deal to me and maybe a few is styrofoam to go containers.

This is the cutest shop. They stock a spectacular selection of tea, and offer wine, chocolates and…read morea small selection of nibbles. This is definitely going to become a favourite spot.