One of the older Starbucks that I've ever been to...as a matter of fact, this actual location might be the very first Starbucks that I EVER went to back when I was around 17-18 years old. Yeah, this one has been around that long! I can even remember when there wasn't much else within that shopping center, so it does kind of hold a special place in my heart....but not for the reasons you might think, but more so because they still serve a regular ole' mocha frapp! LOL #EnjoyTheLittleThings_In_Life read more

I have been to others this startbuxs is the best in houston. I nicked named it Cheers read more

A big "Thank You" to Jenna and Monique for giving everyone a warm greeting as they walked in and wishing everyone a good day on the way out. They're really making people's day during the crazy midday hour! They're working non stop with high energy and huge smiles. Awesome work. read more

I am a definite coffee consumer and I have to admit my local Starbucks is always my favorite place to go. Not only do they have those scrumptious snacks and chocolate that you can purchase with a great affordable and stylish mug but they have the best premium coffee in town. read more

My school district told me staff would get a free coffee at Starbucks from Aug 15-25. This Starbucks was unaware of the deal as it wasn't mentioned in any of their materials, but Shanti didn't hesitate to give us the deal. This location has a very friendly staff and I was quite happy with our experience! read more

Probably the worst starbucks I've ever been to. Been here 3 times and was disappointed all times. Ordered a caramel macchiato that tasted watered down, no coffee flavor at all twice and then another time was the final straw when I ordered an iced green tea matcha that was being made by this Asian girl who was making drinks. It took her 15min to make my drink while I stood there impatiently in a rush to get to work she stood there and talked to her co workers and friends and joked around. I almost went off on her but tried to keep my cool. It wasn't even busy that day and then when she did make my drink, all she did was put in some sugar, green tea powder and milk- seriously? It was that f'in easy and you couldn't have made it faster. Then to top that off she didn't even shake it for the powder to dissolve and just tossed me my drink and said "here". I had to stir it myself, never will I go back here and if I do I wish I would see her so I can tell her off. Writing this review is already pissing me off *UPDATE* 11/15/14 Came back today cuz I was next door and wanted coffee and it was buy one get one free for the Christmas holiday. Ordered 2 caramel brulee and both still tastes watered down. No coffee flavor what so ever. They made me another one and it was slightly sweeter but still taste the same- gross. I've came to conclusion that this is def the worst starbucks I been to. This time I'm really not coming back read more

Amazing drinks! Pricilla makes customers happy with the way she greets. She's very thoughtful and patient.

Starbucks is decent, has turned very commercialized as in not genuine coffee anymore, place is always cold and employees are very loud allowing working or studying to be slightly difficult. read more

This particular Starbucks has the nicest morning staff, always friendly and upbeat to start the day on happy foot. Awesome service and baristas make great coffee, best service of any Starbucks I have been to. read more

There was a girl at the counter who was talking to her coworkers instead of taking my order. She had completely horrible customer service. And to top that off, she let some kid stand on the counter while she was playing with her. Highly unsanitary and unprofessional. read more

Starbucks - A little girl standing on the check out counter in Starbucks and the barista playing with her. Really? - Coffee & Tea Near Me - Houston, Texas

Love coming to this Starbucks in the morning! The kindest and most joyous humans will greet you and serve you.

I was satisfied with my coffee. I got there at 4 minutes till they closed and the barista was very friendly and helpful. I did not feel rushed like I did at the other one I went to in City Center. I don't particularly like the arrangement of this store because it just feels like that the bar section of the store is taking more room than the rest of the seating area. It feels kind of divided and the seating reminds me of some odd coffee shop that is trying to mimic Starbucks. There is also a slight feel of dirt. I can't quite pinpoint to what it was or maybe it was because they were cleaning at closing time. I have come to this Starbucks several times close to their closing time and this was the only time I did not feel rushed. It is one of the greatest places to go and study because there is a serious lack of study places in this neighborhood. Starbucks for the win! (If you are able to secure one of the seats by the door). read more

This location has limited tables inside, so it can be difficult to study here. Also, The outlets at the table closest to the entrance do not work and the table after it does not have outlet access. The service here is average, no complaints. The WiFi speed is decent. read more

I went in one morning and they had a new trainie take my order and he was a bit lost and he was looking for assistant but they were only 2 baristas in the back making orders which later down the line took 10 minutes to have my drink made but overall a semi-good experience i would definitely go back maybe there were short staffed that day read more

This Starbucks has the best employees ever! They're always so nice and helpful in helping me try new things. They always seem so happy to be there. Everything I order is perfect and comes out in great time. I will always choose this Starbucks over any others! read more

This is the SLOWEST Starbucks I have ever been to. I ordered at around 11:15, went to the restroom, then stood in line for another 20 minutes. read more

As soon as we walked in we were greeted with the most friendly "welcome to Starbucks" EVER! The lady immediately took our order and even gave us options to make our drinks better, which I've never been offered before! She was super friendly and over all the atmosphere of this Starbucks is great!! Perfect morning stop. They're super fast as well, there is no drive through but it is definitely worth going inside to talk to the employees! read more

The worst Starbucks I've ever been to! Didn't get my order right. Waited while others received their drinks before my incorrect drink was finally finished. Very unprofessional staff! Way too much visiting and not enough attention to customers! read more

The early morning staff here are lifesavers. I moved to the area recently and have spent several hours at a time here in the wee hours, trying to get utilities etc set up, bumming off their internet connection for almost a month. Even waiting out fumigation. I've had to change into my work clothes twice in their restroom and the second time the barista actually helped deflect a creepy guy who tried to hit on me on the way out. Always clean, friendly, and the drinks are always right. Always my starbucks of choice. read more

We waited like 20mins for 2 caramel Frappuccino's on a Saturday @1pm to be exact. don't understand short staff on a Saturday morning. Any other day it would probably be better idk this location is nearest that's why i came here. read more

the guy taking my order was rude and then proceeded to talk bad abt me to another employee as if I wasn't there.

I love my coffee. But there's no drive thru there. And they run out of alot of things quickly. Also there is very little to non seating avalible and people always bring thier computers and sit for hours making it not very inviting. Last time I was there, there was a man sitting there w no shoes on picking at his toe callus and no one even said anything to him read more

First off, this place would of been a 5 due to the lady who took my order. She was funny, told me about "breve", and helped my friend with her gift card/online account app. Unfortunately one person always ruins it for everyone else. So me and my friends are waiting for our drinks at the pick up counter and the barista lady (someone different than the awesome lady I described above) just plops down 2 drinks and mumbles what they are. I get confused because I ordered a tall and what she gave me was a grande so I think its for the girl who was behind me. The girl behind me doesn't think its hers so I ask the the barista what it was. After she starts describing what my friends drink is, I say, "No not that that drink what is this drink?" She answers very rudely by saying, "Who ordered the breve mocha cause that's what it is". It may not sound so bad typed out but trust me it was in the most condescending way which pissed me off. I'm like seriously lady...if you would of said that clearly the first time, there would be no confusion. Better yet if you would use my name like how you were supposed to then it would be all good. Then before I could react she says, "okay I"m going my shift is over" to her coworkers and leaves to the back area. This was around 9pm I believe. Another complaint is the people camping out without even any drinks on their tables. Me and my friends didn't have anywhere to sit and chat. People are ridiculous thinking they can just camp out without buying a single drink. The tables are for customers, not just random cheap ass people! read more

Don't come here if you are in a hurry. I just waited for the barista to have conversation with someone who was after me in line. She made hers before she made mine and was in no hurry to start making mine and there was no one else in line. Ridiculous. read more

starbucks is my down fall . i love it . this one is awsome . close and fast for the most part . staff is friendly and once they know you they know you lol . i see them every day . read more

I had an excellent experience at this Starbucks location. Our school district told us we got free coffee at Starbucks and this location was unaware of the offer. Without hesitation the manager/supervisor took care of us. I appreciate that kind of service!!! I will be back! read more

I have lived around the corner from this Starbucks for 7 years and I can honestly say this is by far the worst Starbucks I have ever been to in all of North America. I have given this location many attempts, because of its convenient location by me, and leave completely disappointed every time. They mess up the orders and they do not thoroughly mix their drinks. I have been there with friends who have ordered and we stood there waiting forever only to find that it was not communicated from the cashier to the barista to make our orders. I will detail my most recent bad experience but there have been many more equally as bad here. Yesterday my daughter and I went in and were standing right in front of where you order, with our phones out with our Starbucks apps pulled up ready scan to pay once we order, we know the drill, lol. The guy taking orders was doing nothing but talking and laughing with a co-worker. No big deal we weren't in a huge hurry. Then someone else walks in. The cashier not only completely ignores us but starts a conversation with them and takes their order, the person hadn't even made it from the door to the counter and they already had their order taken. As my daughter and I are just standing there waiting to even be acknowledged. Then the person who received the prompt friendly greeting walked to the employees only door in the back. Still ignored, I finally asked to speak to the manager. The manager seemed nice and professional and apologized. I looked at the young man and told him that was very rude, he responded with- he didn't know we were ready to order. I told him he didn't even acknowledge us or ask of we were ready as we were just standing right in front of him, waiting. I thanked the manager for speaking to me, I mean, she was nice about it. And then I left and went down to the bear creek location, who I always have a good experience it's just more out of the way. That was the last try there. I'll go into the Target Starbucks in that same parking lot (which is actually pretty good) before that one. read more

First time I'm buy chestnut frapp and is normal whip but is look same as NO whip and the drink just half of my cup gande